Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 486 de 1003 opiniones" "
10 - Excelente
486
Evaluación: 8 - Bueno. 234 de 1003 opiniones" "
8 - Bueno
234
Evaluación: 6 - Aceptable. 122 de 1003 opiniones" "
6 - Aceptable
122
Evaluación: 4 - Mediocre. 76 de 1003 opiniones" "
4 - Mediocre
76
Evaluación: 2 - Terrible. 85 de 1003 opiniones" "
2 - Terrible
85
8,0/10
Limpieza
8,4/10
Personal y atención
8,0/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
7,8/10
Cuidado del medio ambiente
Opiniones
4/10 Mediocre
Daniel
10 may. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Muy bueno y limpio pero la mujer de la recepción fue racista
Daniel
Se hospedó 1 noche en mayo de 2024
Respuesta de Josh G el 12 may. 2024
Gracias por tomarse un momento para revisar su estadía con nosotros. Me gustaría escuchar más detalles sobre su preocupación con el personal si no le importa. Estamos comprometidos con un ambiente acogedor para todos nuestros huéspedes.
10/10 Excelente
Angel
Viajó con su pareja, Viajó por negocios
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Limpia y personal de front end muy amable.
Angel
Se hospedó 1 noche en abril de 2024
Respuesta de Synthia el 10 abr. 2024
Gracis por su response
2/10 Terrible
Humberto
15 dic. 2023
No le gustó: Personal y atención
Humberto
Se hospedó 1 noche en diciembre de 2023
Respuesta de Synthia el 21 ene. 2024
Thank you for your review, we wish we had more details as to if there were any issues during your stay
10/10 Excelente
Henry
22 oct. 2023
Henry
Se hospedó 1 noche en octubre de 2023
Respuesta de Synthia el 12 nov. 2023
Awesome thank you for a wonderful review, I will be letting our staff know as well
2/10 Terrible
Dianellys
12 oct. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
El olor no es agradable
Dianellys
Se hospedó 1 noche en octubre de 2023
Respuesta de FOM el 13 oct. 2023
Thank you for taking the time to leave us a review, we will be looking in to this and making corrections
6/10 Aceptable
ivan
Viajó con su familia
6 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
it was great for me hauling a big boat 25' and I parked behind the building, without problem watching it from my balcony. It was perfect!
ivan
Se hospedó 1 noche en junio de 2023
Respuesta de Synthia el 7 jul. 2023
Awesome thank you so much for your review. We enjoyed having you
10/10 Excelente
Orlando
Viajó con su pareja
11 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel muy limpio area decresepcion y habitacion servicio muy amable
Orlando
Respuesta de Synthia el 18 jun. 2023
Gracias mucho por su review
10/10 Excelente
Oliver
18 abr. 2022
Oliver
Se hospedó 1 noche en abril de 2022
Respuesta de Management el 24 abr. 2022
Thank you for giving the hotel a 10 out of 10. We appreciate the feedback.
10/10 Excelente
Jorge
Viajó por negocios, Viajó con su familia
19 sept. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo excelente
Jorge
Se hospedó 1 noche en septiembre de 2021
Respuesta de Management el 19 sept. 2021
Thank you for giving our hotel a 5 out of 5, we appreciate the feedback and hope to see you back here at LaQuinta Inn & Suites Mobile Airport.
8/10 Bueno
MarIa
Viajó con su familia
17 ene. 2021
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Baje a desayunar a las 9 am y ya no había bebidas ni comida solo cereal
MarIa
Se hospedó 1 noche en enero de 2021
Respuesta de Rupesh Desai el 18 ene. 2021
I apologize for the lack of breakfast items and will share this information with my team so we can make sure this does not happen again in the future.
4/10 Mediocre
Cliente verificado
26 oct. 2020
No le gustó: Personal y atención, servicios
Cliente verificado
Se hospedó 1 noche en octubre de 2020
Respuesta de Tara el 26 oct. 2020
Thank you for staying with us and we can do better
6/10 Aceptable
Jose Luis
13 jun. 2019
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Jose Luis
Se hospedó 4 noches en junio de 2019
Respuesta de LQ Mobile Team el 17 jun. 2019
Thank you for letting us know about your stay. We are sorry we didn't exceed you expectations. We hope you will visit us again the next time you are in the area.
8/10 Bueno
Cliente verificado
4 jun. 2019
Cliente verificado
Se hospedó 1 noche en junio de 2019
Respuesta de LQ Mobile Team el 17 jun. 2019
Thank you for telling us about you stay. We are glad you enjoyed your stay. We look forward to seeing you again the next time you are in the area.
10/10 Excelente
Mathew
Viajó con mascotas
11 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff is friendly and professional, main reason is La Quinta takes pets!
Mathew
Se hospedó 1 noche en mayo de 2024
Respuesta de Josh G el 12 may. 2024
Thank you for staying with us and for taking a moment to review your experience. I am delighted to hear that the staff made your experience great, and your furry friends are always welcome!
2/10 Terrible
Todd
Viajó con su familia y niños pequeños
10 may. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lamp on the wall in the corner was broken. The tube had hairs inside. The toilet seat was so loose I almost fell off of it. Half of the USB ports did not work. Another lamp did not work. A outlet next to a broken USB was buzzing all night. The room was for four guest online and that's why we booked it as we had four guest. So why do they only put three bath towels in the bathrooms. When I told the front desk person he just wrote it all down and said OK. No sorry or would you like a different room, nothing.
Todd
Se hospedó 1 noche en mayo de 2024
Respuesta de Josh G el 12 may. 2024
I am so sorry to hear that we did not meet your expectations during this visit. I have addressed your concerns with the hotel staff, and we have hired a new general manager. I am confident in her abilities to assemble a team that is focused on providing exceptional guest experiences. We hope you will give us a chance to better serve you in the future.
8/10 Bueno
Gladys
Viajó por negocios, Viajó con mascotas, Viajó en grupo
6 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The clerk that checked us in was very sweet and even though she was having a busy night she treated us great. The stay was nice and they did all
To accommodate the two room 7 party.
Breakfast was very good.
Gladys
Se hospedó 1 noche en abril de 2024
Respuesta de Synthia el 6 may. 2024
Thank you so much for your review. I know Ms. Shay will be happy to hear your kind words. We are so happy you had a great stay and hope to see you in your future travels
6/10 Aceptable
Robb
Viajó por negocios
24 abr. 2024
Location
Robb
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 25 abr. 2024
Thank you for recent stay with us at LaQuinta Inn & Suites in Mobile. We appreciate you taking a moment to rate your stay wit us, and we hope to see you again soon.
8/10 Bueno
Gary
22 abr. 2024
Le gustó: Personal y atención
Not the best place in town and there were a couple of small problems with the room like the lock didn’t work properly and one of the elevators was broken
Gary
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 23 abr. 2024
Thank you for staying with us, and we truly appreciate you taking the time to provide feedback on your experience. We have addressed the issues with the lock and elevator, and we hope you will give us a chance to exceed your expectations the next time your travels bring you back to Mobile.
10/10 Excelente
Deborah
15 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean hotel. Dee at the front desk was very nice and helpful. Breakfast was delicious.
Deborah
Se hospedó 3 noches en abril de 2024
Respuesta de Josh G el 16 abr. 2024
Thank you for staying with us at LaQuinta Inn & Suites in Mobile. We appreciate you taking a moment to give feedback on your experience, and I am thrilled to see that we met your expectations. We look forward to seeing you again soon.
10/10 Excelente
Richard
11 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice room
Richard
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 14 abr. 2024
Thank you for taking a moment to rate your stay with us. I am so glad to hear that the room met your needs. We appreciate your business, and we look forward to hosting you again the next you are in the area!
8/10 Bueno
Robert
6 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 1 noche en abril de 2024
Respuesta de Synthia el 10 abr. 2024
Great thank you for the review, we hope to see you again if you come thru
10/10 Excelente
Regis
Viajó con su familia, Viajó con mascotas
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room and bathroom. Quiet hotel. Good bed.
Regis
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 11 abr. 2024
Thank you for staying with us and for taking a moment to rate your stay. I am happy to know we met your expectations, and we look forward to seeing you again the next time your travels bring you back to Mobile.
2/10 Terrible
Danielle
Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
1 abr. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The manager was nice BUT housekeeping doesnt do their job i checked out after 10 minutes of being in the room!!! There was feces on the floor and walls… and c..um my daughter thought it was lotion it even was on the floors and the remote for the tv. Stains on the blankets and cigarette burns… unbelievable smell upon entering the room i had to throw away my socks because i stepped in said feces on the floor will not return ever.
Danielle
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 10 abr. 2024
We are sorry this happened, thanks you for brining it to our attention
10/10 Excelente
Sheri, Cherokee
Viajó con su familia
27 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The girl that checked us in was amazing!!
Sheri
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh G el 30 mar. 2024
Thank you for staying with us for taking a moment to rate your stay with us. I am delighted to see that we met your expectations. I will also share your feedback with the front desk staff. I look forward to seeing you again soon.
10/10 Excelente
catherine
Viajó por negocios, Viajó en grupo
26 mar. 2024
Le gustó: Limpieza, personal y atención, servicios
The staff was pleasant and informative. Very clean.
catherine
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh G el 30 mar. 2024
Thank you for staying with us for taking a moment to rate your stay with us. I am delighted to see that we met your expectations, particularly in the guest service and cleanliness areas. I look forward to seeing you again soon.
8/10 Bueno
robert
24 mar. 2024
robert
Se hospedó 3 noches en marzo de 2024
Respuesta de Josh G el 14 abr. 2024
Thank you for taking a moment to rate your stay with us. We appreciate your business, and we look forward to hosting you again the next you are in the area!
2/10 Terrible
David
Viajó por negocios
22 mar. 2024
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
The lady that checked me in charged me twice for my room.
David
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 22 mar. 2024
Thank you for leaving us a review, We apologize for the miss understanding but we preauthorize all of our arriving reservations as well as authorizing 100.00 incidental unless you pay it with cash. This is just an authorization and will be released back to your account
4/10 Mediocre
Lisa
Viajó con su familia
16 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Aside from a very friendly staff, the visit was less than pleasant. Upon arriving, our room showed dark hairs across the bathrrom counter, the entryway carpet was ragged and showed areas of bare floor underneath, the hair dryer was missing and the hot water would merge over to ice cold water @wvery 2 minutes.
Lisa
Se hospedó 2 noches en marzo de 2024
Respuesta de Synthia el 16 mar. 2024
Thank you for taking the time to leave us, we will be reaching out to you via email shortly
10/10 Excelente
andy
14 mar. 2024
andy
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 16 mar. 2024
Awesome Thank you so much for taking the time to leave us a review, we will be sure to let our staff know.
10/10 Excelente
Humberto
12 mar. 2024
Humberto
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 10 abr. 2024
Awesome thank you so much, we hope to see your in your future adventures
6/10 Aceptable
Chelsy
Viajó con su pareja
11 mar. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The hotel itself was very clean and the staff was nice, but our hotel room was sub-par. The comforter had stains and the sheets had a strange odor. The headboard had cuts (like claw marks). It was fine for our one night stay, but do not recommend for any longer.
Chelsy
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 11 mar. 2024
Thank you for taking the time to leave us a review, we will be addressing this issues with housekeeping. We hold our self to an higher standard and this is unacceptable
10/10 Excelente
Phebie
8 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Phebie
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 9 mar. 2024
Thank you so much for your review, we enjoyed having your and will be sure to let our staff know
10/10 Excelente
George
Viajó con su familia
7 mar. 2024
The walk-in shower.
George
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 8 mar. 2024
Awesome thank you so much for your review, we will be sure to let our staff know as well
10/10 Excelente
Gerber
5 mar. 2024
Gerber
Se hospedó 1 noche en febrero de 2024
Respuesta de Josh G el 30 mar. 2024
Thank you for staying with us for taking a moment to rate your stay with us. I am delighted to see that we met your expectations. I look forward to seeing you again soon.
10/10 Excelente
Mathew
4 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They take pets!
Mathew
Se hospedó 1 noche en marzo de 2024
Respuesta de Synthia el 8 mar. 2024
Amazing thank you so much for you review, we will also let our staff know
10/10 Excelente
Natalie, Carrollton
Viajó con su familia y niños pequeños, Viajó con mascotas
1 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed my stay and would recommend it to anyone with a pet. The only issue I had was when I checked in and got to my room the sheets were dirty and I had to go downstairs to get clean ones but other than that it was a good stay.
Natalie
Se hospedó 3 noches en febrero de 2024
Respuesta de Synthia el 3 mar. 2024
Thank you for taking the time to leave us feed back, we will pass this along to our staff members
8/10 Bueno
Rhonda
29 feb. 2024
Rhonda
Se hospedó 2 noches en febrero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at LaQuinta Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Mobile.
10/10 Excelente
Eva, Arlington
17 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Eva
Se hospedó 2 noches en febrero de 2024
Respuesta de Synthia el 18 feb. 2024
Awesome thank you for taking the time to leave us a review, we will be sure to let our staff know
10/10 Excelente
Debra
Viajó con su familia
17 feb. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
great food nearby
Debra
Se hospedó 1 noche en febrero de 2024
Respuesta de Synthia el 17 feb. 2024
Awesome thank you for taking the time to leave us a review, we will pass it along to our staff
6/10 Aceptable
Annie
14 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
ALL
Annie
Se hospedó 5 noches en febrero de 2024
Respuesta de Synthia el 17 feb. 2024
Thank you for leaving us a review
10/10 Excelente
Timothy, Red Level
Viajó con su familia
13 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was excellent and our room was very comfortable and clean!
Timothy
Se hospedó 1 noche en febrero de 2024
Respuesta de Synthia el 17 feb. 2024
Thank you for leaving us a review, we will pass it along to our staff
10/10 Excelente
Christine
Viajó con mascotas
12 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pet friendly
Christine
Se hospedó 1 noche en febrero de 2024
Respuesta de Synthia el 17 feb. 2024
Thank you for leaving us a review fur babies are family to
6/10 Aceptable
Heather
12 feb. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Could use some work.
Staff was very friendly and helpful. The room needed to be spruced up. There were multiple areas in the ceiling that were peeling. In the bathroom there was an empty soap box in the shower. Just generally looked run down and not very clean. The beds were comfortable.
Heather
Se hospedó 1 noche en febrero de 2024
Respuesta de Synthia el 17 feb. 2024
Thank you for your review, we will let our staff know as well as addressing these issues
6/10 Aceptable
Arnita
9 feb. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Just okay
Rusty fridge. Old frayed carpet. While showering, hot water turned cold within minutes. However, staff was super nice.
Arnita
Se hospedó 2 noches en febrero de 2024
Respuesta de Synthia el 17 feb. 2024
Thank you for leaving us a review, we will be addressing these issues
8/10 Bueno
Ralph
Viajó con su familia
5 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ralph
Se hospedó 1 noche en enero de 2024
Respuesta de Synthia el 5 feb. 2024
Thank you for taking the time to leave us review. We will pass along to the rest of our team
2/10 Terrible
Charlie
Viajó con su familia
4 feb. 2024
No le gustó: Limpieza, personal y atención
The breakfasts were great. The maid for our room was none existent.
Charlie
Se hospedó 3 noches en enero de 2024
Respuesta de Synthia el 4 feb. 2024
Thank you for leaving us a review, we are addressing this issue and take it seriously
8/10 Bueno
Andrew, Mascot
30 ene. 2024
I was not expecting a $25 charge for m little Yorkie dog.
Andrew
Se hospedó 1 noche en enero de 2024
Respuesta de Synthia el 3 feb. 2024
Thank you for leaving us a review, it is a 25 dollar pet fee upon arrival
10/10 Excelente
Andra
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I was very pleased with my stay. Good service very clean. I would stay here again.
Andra
Se hospedó 2 noches en enero de 2024
Respuesta de Synthia el 3 feb. 2024
Amazing thank you so much for leaving us a good review, I will pass this along to our staff
2/10 Terrible
Jennifer
29 ene. 2024
No le gustó: Personal y atención
Jennifer
Se hospedó 1 noche en enero de 2024
Respuesta de Synthia el 3 feb. 2024
Thank you for leaving us a review
6/10 Aceptable
Victoria
Viajó con su familia
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios
The elevator banged and I could hear the people upstairs in the room above us.
I would have liked if they had herbal tea
The staff was great The room was very clean. The location was excellent.
Victoria
Se hospedó 1 noche en enero de 2024
Respuesta de Synthia el 22 ene. 2024
Thank you for taking the time to leave us a review. I am sorry that there were these issues, we will bring it to the correct department