Vista desde la propiedad

Opiniones sobre Moab Gateway Inn

2.5 out of 5
Moab Gateway Inn
988 North Main Street, Moab, UT

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 226 de 972 opiniones" "
Evaluación: 8 - Bueno. 313 de 972 opiniones" "
Evaluación: 6 - Aceptable. 212 de 972 opiniones" "
Evaluación: 4 - Mediocre. 130 de 972 opiniones" "
Evaluación: 2 - Terrible. 91 de 972 opiniones" "

7,4/10

Limpieza

7,2/10

Personal y atención

6,4/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Walter

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 18 oct. 2023
Thank you for your review Walter, we hope you'll stay again soon!

8/10 Bueno

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is very clean
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 18 sept. 2023
Thank you for the great review Jose, we hope you'll stay again soon!

8/10 Bueno

Karla

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management el 1 sept. 2023
Thank you for the review Karla, we hope you'll stay again soon!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management el 20 jun. 2023
Thank you for the great review!

10/10 Excelente

Cecyl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tranquila
Muy tranquila noche, un poco de ruido pero temprano
Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Management el 31 oct. 2022
¡Gracias por hospedarse con nosotros, apreciamos sus comentarios!

8/10 Bueno

Ruth

Se hospedó 2 noches en octubre de 2022
Respuesta de Hotel Management el 31 oct. 2022
Thanks for the great review Ruth, we hope you'll stay again soon!

10/10 Excelente

Ivis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto
Se hospedó 1 noche en diciembre de 2021
Respuesta de Hotel Management el 20 dic. 2021
Thanks for the great review, we hope you'll stay again soon!

6/10 Aceptable

Jorge, Lindon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything good, except easy hear the people behind the door and walls in the night.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Hotel Management el 30 nov. 2021
Thank you for staying with us Jorge, we do appreciate your feedback.

4/10 Mediocre

Cliente verificado

Viajó en grupo
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No repetiré
El servicio no fue amable. No respondía a los saludos. El desayuno fue mediocre, escaso y poco variado
Se hospedó 1 noche en noviembre de 2021
Respuesta de Gestión hotelera el 30 nov. 2021
Lamentamos saber que no disfrutó plenamente de su estadía, gracias por informarnos los problemas que tuvo.

8/10 Bueno

Marlene

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021
Respuesta de Hotel Management el 23 nov. 2021
Thank you for the review Marlene! We hope you'll stay again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno
Muy buena la estadía. Limpio y con todas las comodidades para ir a dormir. De paso. El desayuno muy bueno y completo con huevos, pancake y variedad de opciones.
Se hospedó 1 noche en octubre de 2021
Respuesta de Gestión hotelera el 1 nov. 2021
Gracias por los comentarios y la revisión excelentes, esperamos que se hospede nuevamente pronto.

10/10 Excelente

david

Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Joan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno por el precio
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management el 17 ago. 2020
Gracias por quedarse con nosotros, apreciamos sus comentarios.

6/10 Aceptable

jose

Viajó con su familia
Le gustó: Limpieza
Regular
We stay only one night...not good for family..if u come only for sleep could be ok.. but not tecommended
Se hospedó 1 noche en junio de 2020
Respuesta de Hotel Management el 23 jun. 2020
Thank you for your feedback, we do apologize for any issues you may have experienced.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020
Respuesta de Hotel Management el 8 jun. 2020
Thank you for staying with us, we appreciate your feedback!

8/10 Bueno

EDUARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable.excelente desayuno.
Se hospedó 2 noches en abril de 2019
Respuesta de Hotel Management el 29 abr. 2019
Thank you for the feedback, we hope you'll stay again!

8/10 Bueno

Raúl Humberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great
Todo excelente!
Se hospedó 1 noche en diciembre de 2018
Respuesta de . el 27 dic. 2018
Thanks for staying with us! We appreciate the feedback.

6/10 Aceptable

luis A, florida

No le gustó: Limpieza
4 f 10
Hotel smell bad.. Rooms are ok .
Se hospedó 1 noche en octubre de 2018
Respuesta de . el 10 oct. 2018
Thank you for staying with us, we apologize for the bad smell you experienced and will look into what caused this. Thank you for the feedback.

4/10 Mediocre

Phillip

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The hotel is conveniently close to town.our bathroom had a ventilaion fan than rattled like it was going to fall out of the ceiling but couldnt be turned off seperate from the light.this caused black mold all over the ceiling.the pool and hot tub were severely neglected and out of order.will not stay here again.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kathleen, Green Bay

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Stacy

Viajó con su familia
Le gustó: Personal y atención
Beds and pillows hard as rocks and the bathtub was peeling paint and gross
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

matthew

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
best price
Se hospedó 1 noche en marzo de 2024
Respuesta de hotel management el 1 abr. 2024
Thank you for your positive review, we hope to welcome you back soon!

4/10 Mediocre

Karla

Viajó en grupo
Le gustó: Servicios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I did not like the breakfast, it was only; coffee, cereal and bagels.
Respuesta de hotel management el 1 abr. 2024
I am sorry to hear that you were not satisfied with the breakfast options.Thank you for the feedback, we will work on improving the breakfast selection!

4/10 Mediocre

Andy

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was clean but there was an unsafe outlet on the wall, trash outside the window, the pool and hot tub were half empty and covered with mold. The bed and pillows were also uncomfortable and the tv was the size of a computer monitor.
Se hospedó 1 noche en marzo de 2024
Respuesta de hotel management el 1 abr. 2024
We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable, and we take such matters seriously. Rest assured that we will address the unsafe outlet, cleanliness around the property, maintenance of the pool and hot tub, as well as the comfort of our amenities. We appreciate you bringing these concerns to our attention and hope to have the opportunity to improve your experience in the future.

6/10 Aceptable

Ryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
If you stay here, ask for an upstairs room away from the lobby area. We got a room right next to the lobby so we heard people coming and going all night. Whoever stayed in the room above us must have had boots on and decided to get their 10,000 steps in at 2 am. You'll hear everything if you're in a downstair room. The breakfast was fine if you're not picky. The apples looked like they had an inch of dust on them but I did hear someone say they tasted great. I'd stay here again but in a different room and only upstairs.
Se hospedó 1 noche en marzo de 2024
Respuesta de hotel management el 1 abr. 2024
Thank you for sharing your experience with us and providing valuable feedback. We apologize for the noise disturbances and inconvenience you faced during your stay in the downstairs room near the lobby. We understand how important a peaceful environment is for our guests, and we will take your suggestion into consideration to improve our room allocation process.We're glad to hear that you found the breakfast satisfactory, despite the appearance of the apples. Your comments help us identify areas for improvement, and we will work diligently to address them. We hope to have the opportunity to host you again in an upstairs room for a more enjoyable stay. If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing to stay with us.

8/10 Bueno

Ricardo

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de hotel management el 1 abr. 2024
Thank you for the positive review, we hope to welcome you back soon!

10/10 Excelente

Pat

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very easy to find ..parked right outside where i could view my ride...staff was very very nice....overall a great place to stay
Se hospedó 4 noches en marzo de 2024
Respuesta de hotel management el 1 abr. 2024
Thank you for the positive review, we hope to welcome you back soon!

10/10 Excelente

Magdalena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de hotel management el 1 abr. 2024
Thank you for the positive review, we hope to welcome you back soon!

6/10 Aceptable

John

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
Well... I guess you get what you pay for. While the room was "cheap", the lack of in-room coffee and the basic "continental breakfast" has me questioning if I get this one again. That said, it was a bed for a night or two on a budget.
Se hospedó 2 noches en marzo de 2024
Respuesta de hotel management el 11 mar. 2024
Thank you for sharing your thoughts on your recent stay with us at Economy Inn & Suites. We appreciate your feedback regarding the amenities provided, including the absence of in-room coffee and the basic continental breakfast. We understand the importance of these conveniences to our guests and will take your comments into consideration as we strive to enhance our offerings.We're glad to hear that our affordable rates provided you with a budget-friendly option for your accommodation needs. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets all your expectations.Thank you again for your valuable feedback.

8/10 Bueno

Tom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de hotel management el 1 abr. 2024
Thank you for the positive review, we hope to welcome you back soon!

10/10 Excelente

Tara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice little hotel just off the main road so it’s easy to find. Our room was a bit chilly but warmed right up and it was clean. I don’t care for the shampoo and conditioner provided-might be better if it wasn’t mix and match. Next time I just have to remember to pack my own. Other than than that it’s a nice, quiet place to spend the night when passing through.
Se hospedó 1 noche en enero de 2024
Respuesta de hotel management el 6 feb. 2024
Thank you for your review! We're glad to hear that you found our hotel easy to locate and that your room was clean and comfortable. We appreciate your feedback regarding the shampoo and conditioner options provided and will take this into consideration for future improvements. We hope to welcome you back again soon for another pleasant stay! If there's anything else we can do to enhance your experience next time, please let us know.

8/10 Bueno

hiram rafael martinez

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Hotel Management el 28 feb. 2024
Thank you for the great review, we hope you'll stay again soon!

10/10 Excelente

Sandra

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good experience to stay here. Affordable price. Close to nearby destination. The receptionist is very friendly. Love it
Se hospedó 1 noche en diciembre de 2023
Respuesta de hotel management el 6 feb. 2024
Thank you for your positive feedback! We're delighted to hear that you had a good experience staying with us and found our hotel to be affordable and conveniently located. We're also glad to hear that our receptionist provided friendly service. We look forward to welcoming you back on your next visit! If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excelente

jie

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Management el 28 feb. 2024
Thank you for the great review, we do hope you'll stay again soon!

10/10 Excelente

Tara

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Simple but nice hotel with cozy, clean room. Well lit parking lot, easy on and easy off the main road. The only downside was when we entered the lobby for check in, the attendant was gone. I had to call the number that was left at the desk and when he came out of the breakfast area he seemed irritated and quiet. I wondered if I woke him because I was checking in pretty late.
Se hospedó 1 noche en diciembre de 2023
Respuesta de hotel management el 6 feb. 2024
Thank you for sharing your experience with us. We're glad to hear that you found our hotel to be cozy and clean, with easy access from the main road. However, we apologize for any inconvenience you experienced during check-in. We strive to provide excellent service at all times, and we regret that we fell short of your expectations on this occasion. Your feedback is valuable to us, and we will address this issue with our team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know.

10/10 Excelente

Rushikesh

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management el 28 feb. 2024
Thank you for the great review, we do hope you'll stay again soon!

2/10 Terrible

Edward

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 28 feb. 2024
We are sorry to see you did not fully enjoy your stay Edward, we do appreciate feedback as we are always looking to improve.

8/10 Bueno

Ben

Viajó con su familia
Le gustó: Limpieza
Happy customer
Affordable, clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 18 dic. 2023
Thank you for your concise and positive feedback! We're glad to hear that you found our hotel affordable and clean. If there's anything specific you appreciated about your stay or if there are ways we can make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you again.

6/10 Aceptable

Ellen

Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management el 28 feb. 2024
Thank you for your review Ellen, we do appreciate any and all feedback. We hope you'll stay again soon!

4/10 Mediocre

Richard

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I book the hotel for 2 nights on my husband's account using MY credit card. They INSISTED on seeing my husband's ID (he was not with us). Luckily, he answered the phone and was able to send a picture of his driver's license, then we converted it to email and emailed to them. Otherwise, we would of been out $190 and out on the street looking for a new hotel. Other people had the same problem behind us but had the Expedia account holder present with them. BAD POLICY on Expedia & hotel's part that account holder's ID has to be present at time of check in.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management el 4 dic. 2023
We do apologize for the issue you had during check in Richard. Unfortunately, hotels deal with a lot of credit card fraud and we have certain policies in place to protect us as well as our guests. We do appreicate your feedback.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to get to, well signed from the road side. Check-in was great and the room comes equipped with fridge and tv. Comfortable bed and shower was great.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 28 nov. 2023
Thank you for the wonderful review Michael, we sure appreciate your feedback!

8/10 Bueno

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
CLEAN ROOMS. ONLY PROBLEM WAS THE CLOTHS RACK. STUCK WAY OUT
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 28 nov. 2023
Thank you for staying with us James, we do appreciate your feedback and review!

10/10 Excelente

Doug

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent place for a lower price. If you're on a budget, definitely check this one out.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management el 27 nov. 2023
Thank you for staying with us Doug, we appreciate your feedback and review!

4/10 Mediocre

Brenda

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 18 dic. 2023
I'm sorry to hear that you had a disappointing experience during your recent stay at our hotel. We sincerely apologize for any inconveniences you encountered. Your feedback is crucial for us to address the issues and enhance our service. Could you please provide more details about the specific issues you faced during your stay? This will help us investigate and take necessary actions to ensure a better experience for our guests in the future.Thank you for bringing your concerns to our attention. We appreciate your feedback and hope to have the opportunity to make amends.

10/10 Excelente

Mark A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gateway Inn Moab
Rooms bery nice and clean. Fridge and TV both worked. No microwave and breakfast was free bit limited to carb choices. No eggs. No meat. For the price it was fantastic
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 21 nov. 2023
Thank you for staying with us Mark, we appreciate your feedback and review!

10/10 Excelente

Monica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My family dropped by. Very reasonably priced. Wonderful staff. Very accommodating. We thoroughly enjoyed our stay and will be returning.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 20 nov. 2023
Thanks for your feedback and review Monica, we hope you'll stay again soon!

10/10 Excelente

Sergii

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good worker
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 20 nov. 2023
Thanks for the great review Sergii!

6/10 Aceptable

CLAYTON

Viajó con su familia
Le gustó: Limpieza, personal y atención
Quite pricey for what it is. I mean, I get it—gateway community near National Parks—but come on—this place would be half the price anywhere else given how average it is.
Respuesta de Hotel Management el 13 nov. 2023
Thank you for staying with us Clayton, we do appreciate your feedback. We do suggest visiting Moab in the Winter off-season if you are looking for lower rates. We do hope you'll stay again soon.

8/10 Bueno

Lucy

Le gustó: Personal y atención
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management el 10 nov. 2023
Thank you for staying with us Lucy, we appreciate the great review!