Fachada de la propiedad

Opiniones sobre Brooks Street Motor Inn

2 out of 5
Brooks Street Motor Inn
3333 Brooks Street, Missoula, MT

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 362 de 1006 opiniones" "
Evaluación: 8 - Bueno. 344 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 161 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 73 de 1006 opiniones" "
Evaluación: 2 - Terrible. 66 de 1006 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

JOSE MA

Viajó en grupo
Le gustó: Limpieza, personal y atención
Bien ubicado, limpio pero necesita renovacion
No tiene desayuno, es solo cafe y muffins. La llave de la regadera no servia. Limpio y suficiente para dormir pero necesita renovación.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Will el 7 sept. 2023
Jose, thank you for taking the time to share your experience with us. I’m sorry for your disappointment I want you to know that we are listening, I’ll make sure this feedback is passed along so we can improve in any way possible.

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de la habitación
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2019

10/10 Excelente

jack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved that there was a Bible in the room!And even though it was a very basic, old fashioned room it fit our needs for the weekend perfectly because we just needed a cool place to sleep and shower.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bed was super comfortable. It was very clean. Staff was over the top friendly. The only thing I'd change is the toilet seats are very low and I'm a short person. The TV is way low hard to watch TV in bed
Se hospedó 2 noches en mayo de 2024
Respuesta de Will el 13 may. 2024
Raymond, thank you for your stay with us and for sharing your experience with other travelers.

8/10 Bueno

Karl-Heinz, Kelowna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable and convenient
Se hospedó 3 noches en mayo de 2024
Respuesta de Will el 10 may. 2024
Karl, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Shannon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en mayo de 2024
Respuesta de Will el 9 may. 2024
Thanks, Shannon your stay was greatly appreciated.

2/10 Terrible

Chris

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This place is the epitome of run-down and unmaintained. To start with, the photos show rooms with carpeting, refrigerators, and microwaves - mine had none of these. The room was not clean - spots all over the light fixtures, hair on the wall, and a POWERFUL chemical smell that just reeked. Had to buy a Renuzit just to tolerate the room. Almost everything in the room was poorly maintained or in bad condition. From the kleenex box in the wall that just falls out to the poorly patched holes in the walls, to the metal ring around the shower head being unattached from the wall, to the shower head itself being coated in lime/grime, and on and on and on. Perhaps my favorite was the overhead light fixture in the bathroom - the metal cover didn't fit at all, leaving a multiple inch HOLE in the ceiling through which moisture from the shower could get to the light fixtures. The door to the room only closed properly if you pulled HARD on it. Just shutting it, it would seem to be locked but wasn't really. There were people hanging around the parking lot until probably 11pm playing loud music. The bed was somehow pretty comfortable despite being VERY hard. The TV worked and was actually high-def so that was nice. The internet worked but I wouldn't trust it for streaming Netflix or the like. No, I did not mention most of my complaints to management other than the refrigerator and microwave. I wasn't going to change hotels and I doubt a different room would have helped.
Se hospedó 2 noches en mayo de 2024
Respuesta de Will el 7 may. 2024
I am sorry Chris. Thank you for taking the time to share your experience with us. I want you to know that we are listening. We are a locally owned family run motel that has been in business for years with the moto of wanting to “C” our guests with a Clean, Comfortable & Courteous stay that is Cheaper on the wallet too. There is a wonderful history with this motel, and our goal all these years has been to offer a NICE PLACE FOR NICE PEOPLE.

8/10 Bueno

Jon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms were clean and the hotel was quiet.
Se hospedó 1 noche en mayo de 2024
Respuesta de Will el 7 may. 2024
thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Troy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 3 may. 2024
Troy, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Shannon

Le gustó: Servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 1 may. 2024
Shannon, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Shannon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay/
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 25 abr. 2024
Shannon, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and a good value
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 22 abr. 2024
Stephen, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Karen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean. It was very reasonably priced. It was closr to restaurants
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 22 abr. 2024
Karen, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Shannon

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 22 abr. 2024
Dear Shannon. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Excelente

Shannon

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place to stay clean rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 22 abr. 2024
Dear Shannon. Thank you for staying with us. We hope to see you in the near future!

10/10 Excelente

james

Se hospedó 1 noche en abril de 2024
Respuesta de Will el 7 may. 2024
James, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Shannon

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 16 abr. 2024
Shannon, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

Mary, Butte

Se hospedó 1 noche en abril de 2024
Respuesta de Will el 3 may. 2024
Mary, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Shannon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place over all to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 11 abr. 2024
Dear Shannon. Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed you as much as you enjoyed your stay.

6/10 Aceptable

Sharla

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Couldn’t get the temp turned down was 77 when I checked in and 82 when I got up in the morning have had same trouble in the same room when I stayed there before
Se hospedó 1 noche en abril de 2024
Respuesta de Will el 10 abr. 2024
Sharla, thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 Excelente

Kristopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Truly a wonderful motel the lady working the front was very nice it is clean it is a very good quality for the price
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittany el 28 mar. 2024
Kristopher, Good Afternoon and thank you for your generous review and feedback. We are a locally owned family run motel that has been in business for years with the moto of wanting to “C” our guests with a Clean, Comfortable & Courteous stay that is Cheaper on the wallet too. We are glad you've enjoyed your stay and we look forward to seeing you again in the future.

8/10 Bueno

Adam

Viajó por negocios
Le gustó: Limpieza, personal y atención
A
Se hospedó 1 noche en febrero de 2024
Respuesta de Will el 26 feb. 2024
Dear Adam, thanks for sharing your feedback.

8/10 Bueno

Fernando

Se hospedó 1 noche en febrero de 2024
Respuesta de Will el 20 mar. 2024
Fernando, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de Brittany el 9 ene. 2024
Thanks David for your review, looking forward to seeing you again.

8/10 Bueno

vivian j

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
staff was efficient and helpful.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Brittany el 9 ene. 2024
Thanks Vivian, for your review, looking forward to seeing you again.

4/10 Mediocre

SAMANTHA

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We did not appreciate being accused of having illegal drug pipes, when we most certainly did not. Just because a pipe was found in the parking lot does not mean it was ours Why weren't we asked..
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brittany el 9 ene. 2024
Samantha, thank you for taking the time to share your experience with us. I’m sorry you were disappointed during your stay with us. I want you to know that we are listening, I’ll make sure this feedback is passed along so we can improve in any way possible.

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Will el 26 feb. 2024
thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.

10/10 Excelente

Wanita

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittany el 9 ene. 2024
Wanita, thank you for taking the time to share your review with us. looking forward to seeing you again.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittany el 9 ene. 2024
Thank for your review, looking forward to seeing you again.

6/10 Aceptable

Jeane

No le gustó: Estado de la propiedad e instalaciones
What you pay for
We got what we paid for and expected. Room was very cold and the registar was broken but we did heat.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Will el 14 dic. 2023
Jeane, thank you for taking the time to share your experience with us. I’m sorry for your disappointment I want you to know that we are listening, I’ll make sure this feedback is passed along so we can improve in any way possible.

8/10 Bueno

Pam

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Se hospedó 4 noches en noviembre de 2023
Respuesta de Will el 12 dic. 2023
Pam, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Aceptable

John

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Will el 11 dic. 2023
John, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Dale

Se hospedó 1 noche en diciembre de 2023
Respuesta de Will el 11 dic. 2023
Dear Dale.Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed you as much as you enjoyed your stay.

10/10 Excelente

Joyce

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We always enjoy staying at this hotel. Great staff, clean rooms, easy to navigate, and lots of dining access.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Will el 11 dic. 2023
thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Kasey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Will el 11 dic. 2023
thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Jeannine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved this place. Super convenient to shopping, dining. Very clean and friendly staff!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Will el 28 nov. 2023
Jeannine, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

4/10 Mediocre

Barry

Se hospedó 1 noche en septiembre de 2023
Respuesta de Will el 22 nov. 2023
Barry, thank you for taking the time to share your experience with us. I’m sorry for your disappointment I want you to know that we are listening, I’ll make sure this feedback is passed along so we can improve in any way possible.

10/10 Excelente

Kasey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff is awesome!! They are very accommodating, the beds are comfortable, very reasonably priced! I stay here if I can on my trips to Missoula, have not been disappointed yet!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Will el 20 nov. 2023
Dear Kasey. Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed you as much as you enjoyed your stay.

4/10 Mediocre

Kevin

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Will el 21 nov. 2023
Kevin, thank you for taking the time to share your experience with us. I’m sorry for your disappointment I want you to know that we are listening, I’ll make sure this feedback is passed along so we can improve in any way possible.

8/10 Bueno

Todd

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Will el 13 nov. 2023
Todd, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Joyce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel and staff. We always enjoy our stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Will el 13 nov. 2023
Joyce, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bueno

Misty

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Will el 13 nov. 2023
Misty, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

David Cordell

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Who's good overall
Se hospedó 1 noche en noviembre de 2023
Respuesta de Will el 8 nov. 2023
Dear David. Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed you as much as you enjoyed your stay.

10/10 Excelente

Joyce

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love this hotel and stay here almost every time we visit Missoula.
Se hospedó 1 noche en octubre de 2023
Respuesta de Will el 30 oct. 2023
Dear Joyce. Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed you as much as you enjoyed your stay.

10/10 Excelente

Timothy

Le gustó: Servicios, estado de la propiedad e instalaciones
Nice staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Will el 30 oct. 2023
Tim, thank you for choosing our hotel and taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Randy

Se hospedó 1 noche en octubre de 2023
Respuesta de Will el 20 nov. 2023
Randy, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

Wade

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Will el 25 oct. 2023
Dear Wade. Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed you as much as you enjoyed your stay.

8/10 Bueno

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing was no coffee pot in room. Other than that, wonderful stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Will el 25 oct. 2023
Melissa, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good experience
Excellent value for the price
Se hospedó 1 noche en octubre de 2023
Respuesta de Will el 25 oct. 2023
Travis, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.