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Opiniones sobre Suwa Arana Resort & Spa

2.5 out of 5
Suwa Arana Resort & Spa
Udupila Road, Udupila, Mirissa

Opiniones

5,0
Evaluación: 10 - Excelente. 0 de 2 opiniones" "
Evaluación: 8 - Bueno. 0 de 2 opiniones" "
Evaluación: 6 - Aceptable. 1 de 2 opiniones" "
Evaluación: 4 - Mediocre. 1 de 2 opiniones" "
Evaluación: 2 - Terrible. 0 de 2 opiniones" "

8,0/10

Limpieza

7,0/10

Personal y atención

5,0/10

Estado de la propiedad e instalaciones

Opiniones

4/10 Mediocre

ChristineWommac, Vancouver, BC Canada

No le gustó: Estado de la propiedad e instalaciones
Not clean. Internet very bad. Owner said she would not purchase more gigabytes that I was downloading. I told her I wasn’t. Then said I was watching too many videos. There wasn’t a tv for the evening so I did watch some videos but I have never had this problem when I have booked with Expedia at any other property. I was on the top floor and she told me I had booked the cheapest room. I was not aware of that. I had fan only and I thought I had booked air conditioning. The worst room I have ever had. There was no water one morning and I had to go downstairs to ask to turn on, when the water was on the pressure was very bad.
Se hospedó 11 noches en noviembre de 2018
Respuesta de L el 31 dic. 2018
You book cheaper room .it s no AC & breakfasts but we give breakfast.we asked,you need ground floor room.but you tell no no I'm strong women. So I like upstair room..Don't misunderstand. ..this is your a fault. ...

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Good hotel but the shower was not working properly low pressure and really hot
Respuesta de Lochana el 19 dic. 2022
Thank you very much