When I booked this house one of the main draws for me was that it came with a golf cart. My kids were so excited about that feature. As we were driving into the neighborhood toward our house we saw literally everyone riding around on the golf carts. We pulled up to our house, got settled in, and went outside to check out the golf cart only to find it taken apart and non-functional. I was not informed before we arrived that the golf cart was going to be non-functional. I sent a message and initially got a quick response. The next morning there was a technician there working on it. He told us it would be ready later that day. We left and when we came back that evening the golf cart was still in shambles. I sent yet another message...no response. I called and left a message, no response. I even called the “emergency number” and had to leave a message. They finally got back to me and said that we would not have use of the golf cart for the entire stay and offered a minuscule refund that I didn’t feel was enough compensation. They said that was all they could offer. I even suggested they rent a golf cart for our use and they said that wasn’t an option. I was so frustrated because that was one of the main reasons we chose this property and it wasn’t functional from the beginning. The other issue is that there were 8 people staying in this house for a week. They provided 1 trash bag for the kitchen, 1 dishwasher pouch, and 1 roll of paper towels. When I saw this I thought maybe they come periodically and restock...NOPE! You have to provide your own. They said it is an extra charge for daily cleaning/restocking. I didn’t find that information anywhere in the listing. There is literally nothing besides dishes and cups etc. No spices at all, very minimal paper goods. I checked 3 different stores and all were out of paper towels, so I just had to buy dish cloths to wash and reuse for paper towel. This is not something that I want to have to worry about when on vacation. The house itself was nice, but that was about all that was good about this. We had to get in our cars to drive everywhere, even to the pool and beach. VERY DISAPPOINTING...and I will NEVER book this again, nor will I book anything with My Vacation Haven.