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Opiniones sobre Candlewood Suites Destin-Sandestin, an IHG Hotel

2.5 out of 5
Candlewood Suites Destin-Sandestin, an IHG Hotel
11396 US Highway 98 W, Miramar Beach, FL

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 301 de 820 opiniones" "
Evaluación: 8 - Bueno. 279 de 820 opiniones" "
Evaluación: 6 - Aceptable. 123 de 820 opiniones" "
Evaluación: 4 - Mediocre. 63 de 820 opiniones" "
Evaluación: 2 - Terrible. 54 de 820 opiniones" "

8,2/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Wendy

Se hospedó 1 noche en junio de 2022

10/10 Excelente

ligia

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hacer las habitaciones con frecuencia
Mi estadia en el hotel fue buena lo unico es que no me gusto es que no hacen las habitaciones a diario es lo unico que pienso que falla el hotel bueno seria que la hicieran todos los dias asi el cliente cuando sale y regresa se sentia mejor gracias
Se hospedó 4 noches en agosto de 2021
Respuesta de - Team Candlewood Suites Destin el 9 nov. 2022
Thank you for your feedback, we are glad you enjoyed your stay!

4/10 Mediocre

gloria, dalla, texas

No le gustó: Limpieza, personal y atención, comodidad de la habitación
no lo recomendaría
Lo único bueno del hotel fue la ubicación

8/10 Bueno

Frederick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
upgrade a/c system
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios
The elevator was an inconvenience because it was one and it stop running after a certain hour
Se hospedó 2 noches en marzo de 2024

4/10 Mediocre

angela

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Not a very clean facility
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Iveta

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dirty,noisy, elevator does not work properly.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Kailyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good and good service and friendly staff and the room was nice and spacious and accommodated me well
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Edelson

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Amit

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Barbara

Viajó con su pareja
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Everything was clean, their cleaning products was very strong,and certain staff was rude.but overall the room was great and the place itself was great.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kavika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Shelia

Viajó con su familia
Le gustó: Limpieza
Not enough staff on property. Hostess by herself, had to wait. No one on property that could fix leaking faucet in bath tub.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The tv in my room hand no sound
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Kim

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible stay - UNCLEAN
The entire hotel smells of mildew, the stairwell smells so bad we would hold our breath until we got out. When I pulled the sheets back on the bed it was covered in random hair and a bug crawled out from under the pillow. I couldn’t tell you the last time they may have used a vacuum. It was a long weekend for us, I highly recommend that you book anywhere else besides Candlewood suites.
Se hospedó 3 noches en septiembre de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Caveat emptor - buyer beware
Hotel was dirty. Clearly cleaned very quickly with little attention to details. The middle of rooms were semi- clean, but just about every edge had days/weeks (or more) old dirt. The elevator was superficially cleaned, on the last day, i bent down and used my finger to wipe up the dirt that was in the corner all the days we stayed. Hotel smelled BAD VERY bad. Walking in you get hit with a cleaning smell, that is trying to be masked with a perfume smell, and its also notably stale. The elevator smelled like someone had a bathroom accident inside, and it wasnt proper cleaned up. The room and the hall on the 2nd floor reeked. Damp/ musky / mold smell, almost choking. This was a family event and not an individual event, with 10 rooms booked it was decided that we did not want to attempt to move everyone. Cranking up the AC helped. The staff was complacent and showed little regard for security. From time to time, a card was left in the room when going to the pool area, and each and every time they asked what room number, swiped the card and never not once asked for who you are or to show ID. Someone could have easily looted a room just by asking for a key to room X. The gift shop/ concession area had exactly 1 bag of funyons - EVERYTHING else was sold out, from Thursday to Monday. The beverages were 1/2 stocked. All the transport carts were in rooms the entire stay. said they had 3. i carried my families luggage in and out. as they couldn't fine a cart. I did spot 1 on sat
Se hospedó 4 noches en septiembre de 2023

6/10 Aceptable

Thorben T

Viajó por negocios
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Micheal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Germeshia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only thing I didn't like was we were not able to feel any air in the bedroom in the suite.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Ashley

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cameron

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Paige

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room wasn’t clean, and it smelled rancid. The bathroom was nasty, toilet paper left in the toilet and not flushed. The room itself smelled extremely musky and the couch more like sewage with questionable stains. We asked for a blanket and pillow before smelling the couch and seeing the stains for our daughter and was given a fitted sheet as a blanket. Our daughter ended up having to sleep with my husband and I.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Alvaro

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Thanh

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Vekerica

Se hospedó 2 noches en julio de 2023

2/10 Terrible

Mercedes

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff is not friendly, not helpful at all they are too busy talking on their phones. Elevator were not working when I checked in, asked front office what should we do since our bags are heavy, attendant said take the stairs then proceeds to get back to talking on her phone. Everyone I go to for assistance is busy talking on their phone.
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Jessica

Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Marsha

Viajó con su familia
Hotel room was clean. The bathroom facet sprayed the water. There was only one coffee bag and I had to get another one from the desk. Bed was comfortable.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Brandon

Viajó con su familia, Viajó con mascotas
No le gustó: Estado de la propiedad e instalaciones
Decent hotel that is pet friendly and not too far from the beach and other attractions. It only had one elevator, so you could be waiting up to 5 minutes to go down from the top floor. I was charged a higher price for my dogs than what I was told over the phone and when I first arrived. The full size fridge was a plus and kitchen area with various ammenities.
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Pamela

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed one night with our two pups. It was quiet and clean. Comfortable beds
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Jeffery

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Bathroom surprise!
Not good! Bathroom had female pads that were used in the garbage! No front desk support! Went to desk and was given a bag to throw them away! Stated that she would give room discount but never received it!
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Olin

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was noisy, smelled, and showed damage. Ice maker non operational. The pool area had damaged and unusable chairs. Will not stay here again.
Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Kristine

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Went out and came back to the room feeling good didn’t look at the sheets. Next morning our sheets had stains. Call the front desk hope they would have it fix about time we come back from breakfast got back the sheets still had not been change.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Penni

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful and nice staff. Very easy check in and put. No problems at all. I didn’t realize when I booked it that is was animal friendly and the hall way smelled a little. Over all nice stay.
Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Jamie

Viajó con su pareja
Le gustó: Personal y atención
It wasnt very clean, the coffee machine was broken.
Se hospedó 2 noches en mayo de 2023

4/10 Mediocre

Michael

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Beds were comfortable, other than that not much else. Coffee machines in lobby were broken “out of order” when asked staff for more in room coffee packets they the hotel didn’t have any. Tha staff said no matter how long you stay you only get the one packet in your room after you arrive. All the shelves in the lobby were empty and there was no propane for the grills by the pool. 👎👎
Se hospedó 2 noches en mayo de 2023

4/10 Mediocre

Joni

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Not Good At All
The hallways and elevator of hotel smelled terrible. The floors in bathroom and entryway had not been cleaned - I took a papertowel, did a few wipes, and came up with hair and dirt. The vanity light did not work and its cover was missing - not a pretty sight!
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Brittany

Viajó con su familia
No le gustó: Personal y atención
We got there and the coffee bar did not work. The girl had a snotty attitude at the front desk and said that she didn’t know when it would get fixed then we got to our room and the room had only two towels and two rags. Then, the next night after we checked, and all the outlets in the room, quit working, another lights would turn on. Then when I called the girl at the front desk, she said that there was no on-site maintenance man which makes me question what happens in the event of an emergency when you need someone there that knows how to fix things she then told me she could switch rooms I said sure, when I go downstairs, I cannot get a hold of her or could not get a hold of anyone. I had to ring the bell several times why are they not sitting at the front counter when that’s their whole job is to sit at the front counter and why is there a bell to get someone’s attention? What are they doing that they’re so concerned in the back that they can’t come up to the front ? Then in our new room we didn’t have silverware we didn’t have pots we didn’t have pans. I had one pot that I had to cook eggs in and eventually that didn’t work so then I had to put the eggs in the microwave if you’re going to use the brand-name candlewood suites and you’re going to claim that you have kitchenettes and it’s a world-class experience and you have a coffee bar and you have a fully stock shop at then stick to those standards . The shot that was completely empty. The shelves were bare.
Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Brian

Viajó con su familia
No le gustó: Limpieza
Seemed dirty - scuffed walls / something on the back of the bathroom door / Towel racks appeared to be barley hanging on…thought it smelled like smoke..
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Janet

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed my stay
Se hospedó 1 noche en mayo de 2023

4/10 Mediocre

Trina

Viajó con su pareja
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
Great location! However, this hotel had a terrible smell throughout the halls and room. I was on the 2nd floor and the smell forced me to keep my window open the entire time I was in the room. Worst smelling hotel halls snd room I have ever stayed in!
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Brittany

8/10 Bueno

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Sundae

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was nothing like pictures. Staff was not welcoming. Very strong smell of marijuana throughout the hotel. Stayed for one night and then checked out early. It was not how we wanted to begin our vacation. Very disappointing!
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Morgan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Shanteria

Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Stephen

Viajó con su familia
3rd floor had a terrible smell, as if someone was cooking very smelly food. The elevator was broken on our stay which was not favorable (3rd floor with small kids). The attendant that checked us in was not super nice nor unpleasant.
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Sharon

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Not clean, allergies went nuts
Dishwasher didn't work; the circulation fan for my king suite didn't work, my daughter (12 yrs old) allergies/sinuses went nuts every night we were there. They need to clean the carpets regularly and I think that would help. I didn't realize they were pet friendly, which in and of itself isn't a problem unless someone in your party is allergic. Regular OTC meds didn't help her much. My white slippers were filthy after 5 nights, which is why I say clean the carpets. We're only in the room a few hours a day (besides sleeping), so they shouldn't have been that dirty.
Se hospedó 5 noches en abril de 2023