6/10 Aceptable
Ryan H.
10 jun. 2025
We had several issues when we arrived at the house. The unit was under construction! Workers were everywhere repainting the siding, working on the roof, and replacing siding. There was scaffolding set up at the back of the unit complete with workers looking in the windows at us. The scaffolding was in the way of our view of the bay. As the week went on, the windows were covered with plastic which completely blocked our view. The workers began their day at 8 o’clock every morning, which is what we woke up to each morning! One of the painters (working right outside our front door) was wearing an ankle monitoring device. We did receive a partial refund for those issues and they did offerer us another house to switch to. Unfortunately the house offered would not accommodate our group and was not comparable to what we paid for. The living room TV would not change channels. It took a day to get that fixed. The last three days of our trip the dryer did not work and their maintenance people could not fix it. We packed light knowing we would have a washer and dryer. Clean clothing and beach towels quickly became an issue at the end of the trip. They brought us bath towels and offered to do our laundry, but we did not feel comfortable sending our laundry off with complete strangers, not knowing when (or if) we would have our things returned to us. We asked for an additional refund for all the issues with the dryer, but we were denied.
Ryan H.
Se hospedó 7 noches en junio de 2025