Se sirven desayunos y almuerzos, restaurante con mesas al aire libre

Opiniones sobre Minsk Marriott Hotel

5 out of 5
Minsk Marriott Hotel
20 Pobediteley Avenue, Minsk

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 77 de 100 opiniones" "
Evaluación: 8 - Bueno. 12 de 100 opiniones" "
Evaluación: 6 - Aceptable. 5 de 100 opiniones" "
Evaluación: 4 - Mediocre. 2 de 100 opiniones" "
Evaluación: 2 - Terrible. 4 de 100 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2019

10/10 Excelente

labibe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastico!!
Fantastico!! Gran ubicacion, excelentes instalaciones muy buena comida y fantastica atencion
Se hospedó 1 noche en septiembre de 2018
Respuesta de Elena Sodal el 26 sept. 2018
Dear Labibe, Greetings from Minsk Marriott Hotel! Thank you for being our Guest and for your high evaluation of our teamwork. We are doing our best to provide exceptional service and getting your feedback is very valuable for us. Looking forward to welcoming you back to Minsk Marriott Hotel! Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2018
Respuesta de Elena Sodal el 21 jun. 2018
Dear Manuel, Warm greetings from Minsk Marriott Hotel. Thank you for choosing our hotel and for staing with us - it was a great pleasure to serve you. We will be happy to welcome you in our hotel in the nearest future! Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en junio de 2018
Respuesta de Elena Sodal el 21 jun. 2018
Dear Manuel, Warm greetings from Minsk Marriott Hotel. We a grateful that you have chosen our hotel and for your feedback regarding your stay with us. Looking forward to seeing you in the nearest future! Sincerely Yours, Elena Sodal General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel bellissimo, peccato per la tenda che non si chiudeva per bene, e la temperatura troppo alta nelle camere
Se hospedó 2 noches en mayo de 2018
Respuesta de General Manager el 4 jun. 2018
Dear Guest, Thank you for sharing your experience at the Minsk Marriott Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you had a great stay with us. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Denis

Se hospedó 1 noche en febrero de 2024
Respuesta de Команда отеля Марриотт Минск el 21 abr. 2024
Уважаемый Денис,Благодарим Вас за выбор отеля Марриотт Минск!Нам приятно видеть, что Вы остались довольны уровнем предоставляемых услуг. Мы делаем все возможное, чтобы наши гости получали чудесный опыт пребывания, потому Ваши впечатления для нас особенно важны.Надеемся в будущем вновь иметь возможность приветствовать Вас в нашем отеле!С уважением,Команда отеля Марриотт Минск

10/10 Excelente

Denis

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Ian

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

????

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Guido

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like all the things do them.. in particolary the organizzation and High professionality of It. I return in Marriot of Course
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Ender

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Absolut empfehlenswert
Eigentlich gibt es prinzipiell nichts auszusetzen. Während Umbauarbeiten waren Aufzüge und Toiletten im Lobbybereich nicht nutzbar, was mit langen wegen verbunden war. Leider nicht nachvollziehbar.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

oleg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place, always enjoying my stay. Staff is phenomenal and very friendly. Breakfast is top notch. Food is delicious. Always recommend to stay here.
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

oleg

Le gustó: Limpieza, estado de la propiedad e instalaciones
Everything is awesome, the only issue that they can’t find my reservation. First time was no problem, second time they cannot and the third! Why? Mind boggling. Anyways, love the property and the restaurant, plus the bar.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Minsk Marriott Hotel Team el 31 jul. 2023
Dear Guest,Warm greetings from Minsk Marriott Hotel!Thank you for sharing your experience at Minsk Marriott Hotel.Thank you for a high value for our customer service. We appreciate your feedback and are delighted to hear that you enjoyed your stay. We make a lot of efforts to ensure that our guests have only pleasant impressions about their stay with us. Сomments from our guests – good motivation for our team and reason for further development.We are looking forward to welcome you back at Minsk Marriott Hotel.Sincerely Yours,Minsk Marriott Hotel Team

10/10 Excelente

MURAT

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Достойный отель
Останавливался в этом отеле уже во второй раз. Все очень понравилось
Se hospedó 3 noches en mayo de 2023
Respuesta de Darya Mitrahovich el 23 may. 2023
Уважаемый Мурат,Приветствуем Вас из Minsk Marriott Hotel!Благодарим Вас за выбор нашего отеля и за высокую оценку качества оказываемых услуг и предоставленного сервиса во время Вашего пребывания. Нам очень приятно, что Вы смогли насладиться отдыхом в нашем отеле. Ваша высокая оценка – лучшая мотивация для всей нашей команды. Мы счастливы, что смогли оправдать ваши ожидания во время Вашего проживания.C радостью будем ждать следующего Вашего приезда.Искренне Ваша,Команда Минск Марриотт Отеля

10/10 Excelente

Igor

Se hospedó 2 noches en octubre de 2022
Respuesta de Minsk Marriott Hotel el 2 nov. 2022
Dear Igor,Warm greetings from Minsk Marriott Hotel!Thank you for sharing your experience at Minsk Marriott Hotel. Thank you for the high value for our customer service. We appreciate your feedback and are delighted to hear that you enjoyed your stay. We provide an excellent customer service to keep Marriott standards and we are happy to see that we are doing good job by meeting your expectations.Thank you for staying at Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk.Sincerely Yours,Minsk Marriott Hotel Team

10/10 Excelente

Cedric

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
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Se hospedó 14 noches en agosto de 2022
Respuesta de Minsk Marriott Hotel el 10 sept. 2022
Dear Mr. Cedric,Warm greetings from Minsk Marriott Hotel!Thank you for sharing your experience at Minsk Marriott Hotel.Thank you for the high value for our customer service. We appreciate your feedback and are delighted to hear that you enjoyed your stay. We provide an excellent customer service to keep Marriott standards and we are happy to see that we are doing good job by meeting your expectations.Thank you for staying at Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk.Sincerely Yours,Minsk Marriott Hotel Team

6/10 Aceptable

Jamal

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Generally nice facilities but under qualified FoH staff
Se hospedó 3 noches en junio de 2022
Respuesta de Andrei Zaiko. Guest Service Manager el 21 jun. 2022
Dear Mr. Jamal, Warm greetings from Minsk Marriott Hotel! Thank you for taking the time to share your opinion about your recent stay at Minsk Marriott Hotel. While it was disappointing to hear that your stay with us fell short of your expectations, we are grateful for bringing these issues to our attention. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for our shortcomings and will share your feedback with our Front Office Manager. Thank you for staying at the Minsk Marriott Hotel and I hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Sincerely Yours,

10/10 Excelente

Anzhelika

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Andrei Zaiko. Guest Service Manager el 21 jun. 2022
Уважаемая Анжелика, Приветствуем Вас из Minsk Marriott Hotel! Благодарим Вас за то, что нашли время поделиться Вашим мнением относительно проживания в нашем отеле! Нам очень приятно знать, что Вы остались довольны сервисом и услугами, которые мы предоставляем. Мы будем рады встретиться с Вами еще раз и надеемся, что это произойдет в ближайшее время. С наилучшими пожеланиями,

2/10 Terrible

Anatoli

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Nice place
Se hospedó 1 noche en marzo de 2022
Respuesta de Minsk Marriott Hotel Team el 26 mar. 2022
Dear Mr. Anatoli, Warm greetings from Minsk Marriott Hotel! Thank you for sharing your experience about stay at the Minsk Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a nice stay. We provide an excellent customer service in order to keep Marriott standards. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Sincerely Yours, Minsk Marriott Hotel Team

10/10 Excelente

Bora

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Minsk Marriott
Müthiş hotel ,odalar harika ve şehir merkezine çok yakın…
Se hospedó 4 noches en enero de 2022
Respuesta de Minsk Marriott Hotel Team el 26 mar. 2022
Dear Mr. Bora, Warm greetings from Minsk Marriott Hotel! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Minsk Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Minsk Marriott Hotel Team

10/10 Excelente

Kamal

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en noviembre de 2021

10/10 Excelente

Ahmad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Mathias

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Angel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good place to stay
Very good service and high quality standards
Se hospedó 4 noches en noviembre de 2021
Respuesta de Minsk Marriott Hotel Team el 2 dic. 2021
Dear Angel, Warm greetings from Minsk Marriott Hotel! Thank you for sharing your experience about your recent stay at the Minsk Marriott Hotel. It was pleasure to know your staying in Minsk Marriott Hotel was excellent. Positive comments from our guests – good motivation for our team and reason for further development. We are honor to have opportunity to create fine memories and be part of your cozy and comfortable staying. We will be nice to see you again in our hotel. Best regards,

10/10 Excelente

dmitrii

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021
Respuesta de Alena Sodal el 10 nov. 2021
Уважаемый Господин Дмитрий, Приветствуем Вас из Minsk Marriott Hotel! Благодарим Вас за то, что нашли время поделиться Вашим мнением относительно проживания в нашем отеле! Нам очень приятно знать, что Вы остались довольны сервисом и услугами, которые мы предоставляем Мы будем рады встретиться с Вами еще раз и надеемся, что это произойдет в ближайшее время. С наилучшими пожеланиями, Alena Sodal General Manager Minsk Marriott Hotel

10/10 Excelente

Ziv

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021
Respuesta de Alena Sodal el 10 nov. 2021
Dear Mr. Ziv, Warm greetings from Minsk Marriott Hotel! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Minsk Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Alena Sodal General Manager

10/10 Excelente

Geoffrey

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved it
Brilliant
Se hospedó 3 noches en octubre de 2021
Respuesta de Alena Sodal el 17 oct. 2021
Dear Mr.Geoffrey, Warm greetings from Minsk Marriott Hotel! Thank you for sharing your experience at the Minsk Marriott Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Best Regards, Alena Sodal General Manager

10/10 Excelente

ahmet

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
herşeyi ile mükemmel bir otel
Se hospedó 5 noches en octubre de 2021
Respuesta de Alena Sodal el 17 oct. 2021
Dear Mr.Ahmet, Warm greetings from Minsk Marriott Hotel! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Minsk Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Alena Sodal General Manager

10/10 Excelente

Hisham

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
5/5 stay
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👌👌👌
Se hospedó 2 noches en junio de 2021

8/10 Bueno

Jan

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en abril de 2021

6/10 Aceptable

Dmitry

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Отличный Отель
Классное расположение, вид на реку.
Se hospedó 4 noches en marzo de 2021
Respuesta de С уважением, Алена Содаль, Генеральный менеджер. el 27 mar. 2021
Уважаемый Дмитрий, Приветствуем Вас из Minsk Marriott Hotel! Мы искренне сожалеем, что Ваше пребывание у нас не оправдало Ваших ожиданий. Обратная связь от гостей помогает нам в поддержании высоких стандартов обслуживания. Мы надеемся, что у нас будет возможность приветствовать Вас снова в Minsk Marriott Hotel и Вы сможете убедиться в положительных изменениях, произошедших в отеле.

10/10 Excelente

Irina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2021
Respuesta de С уважением, Алена Содаль, Генеральный менеджер. el 26 ene. 2021
Уважаемая Ирина, Благодарим Вас за выбор Минск Марриотт отеля и ждём Вас снова! С уважением, Алена Содаль, Генеральный менеджер.

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 4 noches en enero de 2021
Respuesta de With kind regards, Alena Sodal, General Manager el 26 ene. 2021
Dear Guest, Thank you for choosing Minsk Marriott. We'll be glad to have you as our guest again!

10/10 Excelente

SEBASTIAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2020

10/10 Excelente

Vladimir

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2020

10/10 Excelente

Dmitry

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mnsk Marriott pleasant stay
Its very lovely city and very nice hotel Very kind and profwssional personel , large super clean rooms and relaxing home.like athmosphere . I will for sure stay there again !
Se hospedó 1 noche en julio de 2020
Respuesta de Minsk Marriott Hotel el 22 jul. 2020
Dear Dmitry, Warm greetings from Minsk Marriott Hotel! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Minsk Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Alena Sodal General Manager

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really wanted to give this place 5 stars. When we made reservations, we confirmed 24 hour room service. We were on a roadtrip, so after an amazing night of sleep in a gorgeous room, we called down to room service for breakfast and to pack a boxed lunch. We were told they could not accommoate due to not having a cook. It was very disappointing because we had specifically called the night before to pre-order and they said it could all wait until the morning. :( The manager who showed us our room was awesome. Perfect english and so thoughtful! Belavia lost our luggage and he arranged for all sorts of replacement toiletries waiting in our upgraded room. I will definitely stay there again (their room service was phenomenal for dinner) but don't count on true 24/hour room service.
Se hospedó 1 noche en mayo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the hotel is generally very good. the gym is a bit small and opens at 0730, which is late.
Se hospedó 3 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2020

10/10 Excelente

Ivan

Se hospedó 1 noche en enero de 2020

10/10 Excelente

Pasha, Florida

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the views, the location was amazing. Staff was great. Clean, professional, modern.
Se hospedó 7 noches en octubre de 2019
Respuesta de Minsk Marriott Hotel el 24 oct. 2019
Dear Mr. Pasha, Warm greetings from Minsk Marriott Hotel! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Minsk Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Ryan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Reasonable choice when visiting Minsk
Solid staff and nice hotel that you would expect from a Marriott. The location felt far from the city center but makes sense as it is part of a convention center sort of thing. Just FYI!
Se hospedó 2 noches en septiembre de 2019
Respuesta de Minsk Marriott Hotel el 24 oct. 2019
Dear Mr. Ryan, Warm greetings from Minsk Marriott Hotel! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Minsk Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Minsk Marriott Hotel el 24 oct. 2019
Dear Anonymous, Warm greetings from Minsk Marriott Hotel! Thank you for staying at the Minsk Marriott Hotel and we hope you choose to create more memories here whenever your travels bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de General Manager el 19 ago. 2019
Dear Paul, Thank you for sharing your experience at the Minsk Marriott Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you had a great stay with us. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

2/10 Terrible

Ivan, Moscow

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza, personal y atención
Everything starts with the wrong room type, we got 2 queen beds instead of king size bed that I fully prepaid. After that we called for the room service in order to try their food (we traveled by car for 5 hours and were very hungry) - very poor quality everything (Cesar salad, goulash soup, chicken broth soup) except the beef stroganoff, it was pretty good but highly overpriced. When we went to the balcony to smoke we found out a lot of spider webs with two giant spiders (my wife afraid of them a lot) and very dirty balcony glass, so it was last time we open balcony door. Just outside the hotel territory (on the river side room) was some kind of a club or a party with hard disco music that was from 6PM till 4AM and it makes our sleep terrible, moreover the beddings were cheap and too soft. All mentioned above got me a terrible head and back ache in the morning. Internet connection is also very low quality even 360p YouTube videos are working with lots of freezes. Underground parking was closed for maintenance or something. Breakfast is very poor and most of the food were cold, “draniki” looked nice from outside but was cold as ice inside. Omelette station is ok. Hotel staff always asking to pay “right now” instead of having deposit on the room which makes me feel uncomfortable for such a mistrusts for their guests. My experience in this hotel was truly terrible, I will never come back there again and not recommend it to any individual travelers in the world.
Se hospedó 1 noche en julio de 2019
Respuesta de Elena Sodal el 8 jul. 2019
Dear Ivan, Thank you for taking the time to share your opinion and for your wide review in regards to your recent stay at the Minsk Marriott Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology that the service provided was not up to your expectations. Your valued feedback highlighted a number of areas for improvement. We have shared all the points mentioned inside the hotel team to ensure that these issues are corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en junio de 2019
Respuesta de General Manager el 13 jul. 2019
Dear Guest, Thank you for choosing Minsk Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a good stay at Minsk Marriott Hotel. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Loved the design of the hotel.. fabulous room too Would like better clearer signs at night to show reception snd car park.. Thanks
Se hospedó 1 noche en mayo de 2019
Respuesta de Elena Sodal el 28 may. 2019
Dear guest, We were very pleased to read your comment about Minsk Marriott Hotel. It is great to learn that you loved your stay. Please rest assured that your comments have been shared with the team in an effort to improve our service. We look forward to seeing you in the nearest future! Sincerely Yours, Elena Sodal General Manager

10/10 Excelente

Remigijus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019
Respuesta de General Manager el 23 may. 2019
Dear Guest, Thank you very much for sharing your experience at the Minsk Marriott Hotel. As a valued Guest, we appreciate your feedback and are delighted to hear that you had a perfect stay with us. With a spirit to serve, we take a great pride in not only meeting but also exceeding your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Minsk Marriott Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Minsk. Best regards, Elena Sodal General Manager