Dear Leticia, I'm so glad you enjoyed your visit to our hotel. We appreciate the endorsement you've given us and I hope we'll see you again when your travels bring you back to our area.

Thank You for your review. We look forward to your next visit.

Dear Expedia user, We are sorry that your recent stay did not meet your expectations. Please reach out to us directly at the hotel if you wish to discuss any specific issues further. We hope we have a chance to improve your impression of us in the future.

Dear Expedia user, We are delighted that you enjoyed your recent stay with us! Thank you for rating us online. We hope to see you again the next time you are in the area.

THank you for your feed back. It is my understanding that the staff upgraded you to our delux suite free of charge due to the overbooking. All our rooms are suites, meaning they have at least 1 bed and a pull-out sofa. We are a 100% smoke free property and apologize others do not follow the rules, creating a poor experience for you. We do our best to mitigate these as well.

Thank you for your feedback. I have taken the opportunity to train the staff to better handle this type of situation in the future.

My apologies that we didn't meet your expectations. This is not the normal experience for our guests, I hope we were given the opportunity to make it right. If you prepaid through Expedia, when you booked and paid that was your receipt. Our receipt will be blank.

Thank you for the review. Glad you enjoyed your stay with us. Looking forward to seeing you again soon.

I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

Thank you for the review. Glad you enjoyed your stay with us. Looking forward to seeing you again soon.

I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

Thank you for staying with us. We enjoyed having you as our guest. Please come again soon.

Dear Pam, Thank you for taking the time to rate your experience with our hotel. I hope you enjoyed your stay, overall. We appreciate your feedback and we hope we'll be able to welcome you back the next time you need a place to stay in our area.

Dear Nishita Vanita, Thank you for taking the time to rate your experience with our hotel. I hope you enjoyed your stay. We appreciate your business and hope we can welcome you back again soon.

Dear Shirley, Thank you for taking the time to share your impressions of our hotel with other travelers researching our area. I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

Dear Jeremy Nolan, I'm so sorry we didn't deliver a better experience for you during your visit to our hotel. If you'd care to share any specific reasons behind your low score, please let me know. While difficult to hear, candid feedback helps us identify where to focus our energy in our ongoing efforts to provide an exceptional experience for all of our guests. We appreciate your business and hope we'll have an opportunity to leave you with a much more favorable impression during your next visit to our area.

I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

Dear Enoch, Thank you for taking the time to rate your experience with our hotel. I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

Dear Joel, I'm so glad your enjoyed your experience with our hotel, overall. Thank you for mentioning your clean room :) I'm very sorry you didn't care for the complimentary breakfast and I also apologize about the smoke smell you experienced, as well. We appreciate your feedback and hope we'll have the opportunity to leave you with a much more favorable impression during your next visit to our area.

Dear Mike, Thank you for taking the time to share your feedback regarding your stay with us. I'm very sorry you were disturbed by noise. Thank you for making us aware of the situation. We appreciate your business and we hope we'll be able to welcome you back again soon.

Dear Brandi, I'm so glad you felt good about your decision to stay with us. Thank you for your glowing endorsement. We appreciate your positive feedback and hope we'll be able to welcome you back again soon!

Dear Esheelle, I'm so glad you felt good about your decision to stay with us. Thank you for your nice compliments regarding our nice staff members and our quiet hotel. I apologize about any issues with the hot tub jets, and I appreciate you bringing the issue to our attention. We're grateful for your feedback and we hope we can welcome you back again soon.

Dear Evelyn, I'm so glad you felt good about your decision to stay with us. We appreciate your excellent endorsement and we hope we'll be able to welcome you back the next time your travels bring you to our area.

Dear Allen, Thank you for taking the time to rate your experience with our hotel. We appreciate your positive feedback and we hope we'll be able to welcome you back the next time your travels bring you to our area.

Dear Ann, Thank you for taking the time to rate your experience with our hotel. I'm so glad you enjoyed your stay. We appreciate your business and we hope we can welcome you back again soon!

Dear Nou, Thank you for taking the time to rate your experience with our hotel. We're grateful you awarded us with 10 out of 10 stars and we hope we'll be able to welcome you back the next time you travel to our area.

Dear Colleen, Thank you for your nice compliments regarding our associates. I shared your comments with them and they were all very touched. I'm very sorry about the guests who helped themselves to excessive amounts of food. We appreciate your business and hope we'll have an opportunity to welcome you back the next time your travels bring you to our area.

Dear Sando, I'm so glad you felt good about your decision to stay with us. We appreciate the endorsement you've given us and we look forward to welcoming you back the next time you visit our area.

Dear Joshua, Thank you for the 5 out of 5 star rating! I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

Dear Andrea, Thank you for taking the time to rate your stay with us! I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

Dear Marcus, Thank you for taking the time to rate your stay with us. I hope you enjoyed you visit. We appreciate your positive feedback and hope we can welcome you back again soon.