Se sirven desayunos, almuerzos y cenas; cocina local e internacional

Opiniones sobre Renaissance Milwaukee West Hotel

4 out of 5
Renaissance Milwaukee West Hotel
2300 NORTH MAYFAIR RD, Milwaukee, WI

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 336 de 464 opiniones" "
Evaluación: 8 - Bueno. 71 de 464 opiniones" "
Evaluación: 6 - Aceptable. 23 de 464 opiniones" "
Evaluación: 4 - Mediocre. 17 de 464 opiniones" "
Evaluación: 2 - Terrible. 17 de 464 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Evelyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lo recomiendo mucho !
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Evelyn, We humbly thank you for staying with us and strongly recommending our hotel. We look forward to your next visit. Sincerely, Chadd Scott, GM

8/10 Bueno

INGRID A

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
Limited cleaning
Hotel is comfortable and conveniently located. The only thing that didn't work was their room cleaning service. Even though we asked repeatedly to have our room cleaned and towels changed daily, they didn't. And when they did, cleaning was very superficial.
Se hospedó 7 noches en diciembre de 2023
Respuesta de GM el 9 ene. 2024
Dear INGRID A, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding housekeeping service. Thank you for your time in reviewing our hotel. Best, Chadd Scott, GM

8/10 Bueno

Lilian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lindo y agradable, bien ubicado
Se hospedó 6 noches en diciembre de 2021
Respuesta de GM el 4 ene. 2022
Dear Lilian, We can't thank you enough for your patronage and for sharing this great review. Hosting you was our pleasure and I am so glad to hear your stay was a great one. Please come and see us again anytime you need an overnight stay in Milwaukee. Sincerely, Vik Khokhar General Manager

4/10 Mediocre

Carlos

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No recomiendo
No me hospede. Las fotos no representan el lugar, habitación extremamente pequeña y encerrada! Por el mismo precio mejores opciones de hoteles de mucho mejor calidad y la misma zona. No lonrecomiendo
Se hospedó 3 noches en marzo de 2021
Respuesta de GM el 3 jun. 2021
Dear Carlos, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from a Marriott hotel. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to make improvements. We appreciate your patronage and hope to see you again soon. Sincerely, Vik Khokhar General Manager

10/10 Excelente

Lionel

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Elizabeth

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 2 may. 2024
Dear Elizabeth, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Chadd Scott, GM

8/10 Bueno

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is beautiful. Lobby is really nice. Staff was courteous. The area is nice and plenty of stuff around specially being next to the mall. My only gripe with this place is the fees. You want wifi? Unless you book direct with them you have to pay about $15 per day to get wifi. You want a faster wifi? then you have to pay more. You want parking? You gotta pay for that as well. Otherwise great place.
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Jorge, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. We look forward to hosting you again. Best, Chadd Scott, GM

8/10 Bueno

Monkia

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall the property is very nice but paying to park on a surface lot at a mall was major surprise and unexpected expense not listed.
Se hospedó 5 noches en diciembre de 2023
Respuesta de GM el 29 abr. 2024
Dear Monkia, While it was not perfect, I am happy that your stay was pleasant. Thank you so much for your valuable feedback and for choosing our Renaissance. We hope to welcome you back for an even better experience in the future. Best, Chadd Scott, GM

10/10 Excelente

Varitt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good!!!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 23 abr. 2024
Dear Varitt, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Chadd Scott, GM

10/10 Excelente

Dawn, Marion

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 23 abr. 2024
Dear Dawn, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Chadd Scott, GM

10/10 Excelente

Jamie

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was costly but it was as advertised. I was not disappointed. Very clean property.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 19 abr. 2024
Dear Jamie, We are thrilled to have met your expectations and can't thank you enough for staying with us. While we welcome any compliments in your review, the best compliment would be a return stay. We hope to see you again! Best, Chadd Scott, GM

10/10 Excelente

Jamie

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was in town to visit someone in the hospital. This property was conveniently located to my destination. The front desk personnel were friendly and very helpful with my questions and needs. I was very pleased overall and appreciated the cleanliness of my room and the hotel in general.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 19 abr. 2024
Dear Jamie, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Chadd Scott, GM

10/10 Excelente

Jan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It worked well for our stay, concert at American Field
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 20 abr. 2024
Dear Jan, We're happy to hear from you and appreciate your kind review. It's great to know that you had a pleasant stay, and we're glad to have been a part of your trip. We value all your feedback about our convenient location and hope to host you again. Best, Chadd Scott, GM

8/10 Bueno

Trisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 19 abr. 2024
Dear Trisha, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Chadd Scott, GM

10/10 Excelente

Nicole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 19 abr. 2024
Dear Nicole, Thank you for your time in sharing your kind review, and please visit us again. Best, Chadd Scott, GM

8/10 Bueno

Jessica

Se hospedó 1 noche en abril de 2024

10/10 Excelente

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel! Well done!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 15 abr. 2024
Dear John, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Chadd Scott, GM

8/10 Bueno

Brittany

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Shana

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is my favorite hotel! The service is top notch, and the everyone who works check in is always so helpful, kind, and professional! The rooms, I can go on on about the cleanliness, modern, and cozy!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 13 abr. 2024
Dear Shana, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our modern and cozy rooms, cleanliness, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Chadd Scott, GM

6/10 Aceptable

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Kevin, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Chadd Scott, GM

10/10 Excelente

Katie, Hartland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very easy check in process. Parking is done with a QR code so no need to go back and forth to the vehicle with paper pass which is really nice. Property was spotless.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 4 abr. 2024
Dear Katie, We appreciate your kind words about your overall experience. Thank you for being our valued guest and sharing your five-star review. It would be our pleasure to host you again if you return to the area. Best, Chadd Scott, GM

10/10 Excelente

Sabrina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved our stay and breakfast was amazing we will be back
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Sabrina, We love hearing our guests say they will return to our Renaissance Hotel. Just that simple vote of confidence speaks volumes about their experience with us. Thank you for your business and please come back again soon. Best, Chadd Scott, GM

10/10 Excelente

Tristan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay as always
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 28 mar. 2024
Dear Tristan, Thank you for this excellent review. We enjoy hosting you and are proud to be your favorite hotel in Milwaukee. Please come back again soon. Best, Chadd Scott, GM

10/10 Excelente

Karrie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 26 mar. 2024
Dear Karrie, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Chadd Scott, GM

8/10 Bueno

Denale

Viajó con su pareja
Le gustó: Limpieza
It was a really nice trendy place, they did price everything up drastically. Water bottle for 4 bucks.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 25 mar. 2024
Dear Denale, We're happy to hear from you! It's great to know that you enjoyed your stay thanks to our chic decor and trendy vibes. Please plan to visit us again the next time you travel to the area. Best, Chadd Scott, GM

10/10 Excelente

Keenan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the hotel. Updated good location right next to Cheesecake Factory and mall. Easy parking. Good and friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 19 mar. 2024
Dear Keenan, We loved hosting you and already look forward to your return! Thank you for taking the time to let the staff and other travelers know that Renaissance Milwaukee West is a phenomenal option for a tremendous stay. We value your business and hope you come back sooner rather than later. Best, Chadd Scott, GM

10/10 Excelente

linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was gorgeous! Our room was wonderful, they even left a note in our room when we arrived. They had a live band the first night we stayed. Definitely wanna come again
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 18 mar. 2024
Dear linda, We loved hosting you! Thank you not only for your business but also for this uplifting review. We are proud to have been a part of your trip and we look forward to welcoming you back again. Best, Chadd Scott, GM

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Carrie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really nice, spacious rooms. Close to mall and a quick drive to Fiserv Forum!!
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 18 mar. 2024
Dear Carrie, Nothing but positives during your recent Renaissance Milwaukee West Hotel stay. Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets other travelers know they can count on a great stay here. Please come back soon! Best, Chadd Scott, GM

10/10 Excelente

Carmen

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

yi, Brookfiled

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is problem they charge me the Wi-Fi USD15.00 per day.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 29 feb. 2024
Dear yi, We're disappointed your time with us was anything less than perfect. Our WIFI is free for Bonvoy members for qualifying stays; its free to join. We hope to share a more positive experience with you in the future. Thank you for staying with us. Sincerely, Chadd Scott, GM

10/10 Excelente

Liz

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with excellent restaurant. Staff is knowledgeable and friendly.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM el 25 feb. 2024
Dear Liz, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best, Chadd Scott GM

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent stay, highly recommend all to stay here.
Se hospedó 4 noches en febrero de 2024
Respuesta de GM el 20 feb. 2024
Dear Ashley, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Chadd Scott, GM

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Did not expect to pay for parking or Internet. The smoke detector flashes a light every few seconds in the main part of the bedroom. Would be better if it was in the hallway. Bathrooms need fan/vents.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM el 14 feb. 2024
Dear Anonymous, I appreciate you staying at our Renaissance even though we did not meet every expectation. We enjoy our guests taking the time to share feedback, both positive and areas of opportunity, as we are grateful for every opinion on how we can improve. Thank you for taking the time to share your review with us. Sincerely, Chadd Scott, GM

8/10 Bueno

hayat

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenient but no cup for hot tea in the room and staff at checkin was rude
Se hospedó 2 noches en febrero de 2024
Respuesta de GM el 14 feb. 2024
Dear hayat, While I am glad to see you had a positive experience overall, I apologize that you were not treated in a friendly and welcoming manner at check-in. There is no number of associates, not even one, that is an acceptable number for the unfriendly treatment of our guests. Thank you for your review, and please know it will be addressed with the team. We hope to see you again on a return visit. Sincerely, Chadd Scott, GM

10/10 Excelente

Ashley L.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A note from housekeeping was a nice touch. Parking Should be included.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 13 feb. 2024
Dear Ashley L., We are delighted to hear such positive feedback from you! Thank you for taking the time to write a generous review, and most importantly, for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back soon, should your travels bring you to the area again. Best, Chadd Scott, GM

10/10 Excelente

Katherine

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It is a beautiful place too stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de GM el 13 feb. 2024
Dear Katherine, What an uplifting review! Thank you so much for your business and your kind words. We hope you find a reason to visit our Renaissance Hotel again soon. Best, Chadd Scott, GM

2/10 Terrible

Malissa

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de GM el 14 feb. 2024
Dear Malissa, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Chadd Scott, GM

10/10 Excelente

Abigayle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

nichole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just very nice hotel best I've stayed at
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 12 feb. 2024
Dear nichole, I believe that our staff's dedication and hard work make our Renaissance deserving of such kind words. Thank you for choosing to stay with us and for taking the time to share your superb experience. Please come see us again soon. Best, Chadd Scott, GM

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice, clean updated hotel. The bathroom was very spacious with a beautiful walk-in shower. Comfortable beds and modern decor. Lots of restaurant options within walking distance from hotel. We chose this location because it was only a 15 min drive to downtown Milwaukee.The parking was convenient and less expensive than staying downtown to park. Overall, this is a great hotel for the price and location.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 12 feb. 2024
Dear Diane, It is wonderful to hear you had an enjoyable stay at our Renaissance Hotel. Our location, excellent amenities, and clean accommodations are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon. Best, Chadd Scott, GM

10/10 Excelente

Emmanule

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Wonderful staff
Se hospedó 2 noches en febrero de 2024
Respuesta de GM el 12 feb. 2024
Dear Emmanule, We appreciate all compliments, but it is especially heartening when you praise our staff. They embody hospitality in every aspect of our hotel, making it a delightful place to stay. Your review is highly valued, and we look forward to welcoming you back soon. Best, Chadd Scott, GM

10/10 Excelente

Donnell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Just one night
The property is very nice. It was comfortable and clean. The staff was friendly. My only issue during my short stay was the parking, and there was no hair dryer in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 10 feb. 2024
Dear Donnell, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, helps guide our team, who strives to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Chadd Scott, GM

10/10 Excelente

Tung

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, delicious food!
Se hospedó 1 noche en enero de 2024
Respuesta de GM el 4 feb. 2024
Dear Tung, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours which allow us to serve our guests better. We hope to host you again. Best, Chadd Scott GM

10/10 Excelente

Harry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice..close to mall and restaurants!!!!
Se hospedó 2 noches en enero de 2024
Respuesta de GM el 29 ene. 2024
Dear Harry, Thank you so much for staying with us and for acknowledging the fantastic location of our Renaissance Hotel. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Chadd Scott, GM

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is nice, clean, and comfortable. It is in a convenient location for the western suburbs of Milwaukee. Parking was easy. The restaurant in the hotel is very good for dinner. The gym was great. The only thing for me to critique was that I paid extra up front for free breakfast but there was no free breakfast to be found.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM el 25 ene. 2024
Dear Anthony, We are thrilled to hear that your stay with us was excellent. Thank you for choosing us as your host, and we appreciate your kind words about your experience. We hope to have the pleasure of welcoming you back to Milwaukee soon! Best, Chadd Scott, GM

10/10 Excelente

Bryanna

Viajó con su pareja
Le gustó: Servicios
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mattiwos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Richard

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Artajia

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Very modern love the rooms
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM el 9 ene. 2024
Dear Artajia,Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our modern accommodations were the highlight of your stay! Thank you for choosing our hotel and we look forward to having you back again soon!Best,Chadd ScottGeneral Manager