Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones sobre Sonesta San Jose - Milpitas

3.5 out of 5
Sonesta San Jose - Milpitas
777 Bellew Dr, Milpitas, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 552 de 1000 opiniones" "
Evaluación: 8 - Bueno. 238 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 103 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 48 de 1000 opiniones" "
Evaluación: 2 - Terrible. 59 de 1000 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Isabel

Se hospedó 3 noches en agosto de 2023
Respuesta de Tracy el 11 sept. 2023
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

4/10 Mediocre

Jorge

Se hospedó 4 noches en agosto de 2023
Respuesta de Tracy el 9 sept. 2023
Thank you for taking the time to leave a review for the Sonesta San Jose! I'm sorry that we did not meet your expectations. We welcome your feedback and will work harder to earn your business. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Francisco

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente lugar muy tranquilo y el desayuno riquísimo muy amable los trabajadores
Se hospedó 1 noche en agosto de 2023
Respuesta de Tracy el 11 ago. 2023
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 Bueno

Jorge

Se hospedó 1 noche en junio de 2023
Respuesta de Tracy el 19 jul. 2023
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

2/10 Terrible

John

No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2023
Respuesta de Tracy el 16 may. 2023
Thank you for taking the time to respond to the guest survey. We would like to know how we can better serve you in the future. We strive to make it an enjoyable stay and we want to make sure we address any issues that may have caused an issuer during your stay. Please reach out to the hotel when you have a chance.

10/10 Excelente

Francisco

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy cómodo area tranquila y la comida muy rica y muy amables la resección
Se hospedó 2 noches en abril de 2023
Respuesta de General Manager el 22 abr. 2023
Dear Francisco, Thank you for the review and for choosing Sonesta San Jose. We are happy to hear you enjoyed our comfortable and quiet accommodations and delicious food. Please come back and see us again soon.

10/10 Excelente

Juan

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Fue excelente muy rápido amable es de lo mejor
Se hospedó 1 noche en octubre de 2022
Respuesta de Tracy el 11 oct. 2022
Thank you for your response. We hope to serve you again and have a great day!

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager el 30 jun. 2022
Dear Jacqueline, Thank you! We are glad to know that you enjoyed your overall visit. It was a pleasure hosting you, and we hope to see you again soon!

10/10 Excelente

Beatriz

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendado
Recepción rapida, sin ningun problema nos dieron la habitación y todo en general muy bien
Se hospedó 3 noches en mayo de 2022
Respuesta de General Manager el 10 jun. 2022
Dear Beatriz, Thank you for sharing your positive experience with your fellow travelers and us! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the future!

8/10 Bueno

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Asst Front Office Manager el 26 feb. 2022
Dear Jennifer, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

2/10 Terrible

Odilon Gonzalez

Viajó con su pareja
No me regresaro mi deposito
Se hospedó 1 noche en enero de 2022
Respuesta de General Manager el 14 ene. 2022
Dear Odilon, Thank you for your feedback. We're sorry to hear your time with us was not as you expected. In an effort to improve, we'd love to hear from you about the aspects of your stay that could have been better. On that note, please reach out to us offline if you have any questions regarding your final bill. We hope for another chance to impress you on the road ahead.

8/10 Bueno

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Juan

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Personal muy prepotente y dure 5 días y ningún día me llevaron tuallas o mínimo preguntar qué se ofrece todo me decían que debería ver a expedia
Se hospedó 5 noches en octubre de 2021
Respuesta de General Manager el 27 oct. 2021
We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the service you received. It's important to us that all our guests feel welcome, and we'll speak with our staff about your comments. Should you find yourself back in the area, please consider coming back to see us.

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en octubre de 2021

10/10 Excelente

Edwin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Felicitaciones
Excelente ubicación muy buena ubicación la habitación muy cómoda
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager el 12 jun. 2021
Dear Edwin, At Sonesta San Jose, we are all smiles over your kind words about our ideal location and comfortable accommodations. Thank you for being our guest, and please return soon.

10/10 Excelente

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen descanso
Muy bueno su servicio limpio y comodo
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager el 20 may. 2021
Dear Veronica, Thank you so much for highlighting our clean accommodations and fantastic service. We are delighted you were able to get a good night's rest in our comfy beds and can't wait to welcome you back to Sonesta San Jose.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager el 14 may. 2021
Thank you for your rating, review, and for choosing Sonesta San Jose. Our number one priority is for our guests to have a comfortable stay. During your next visit to San Jose, we hope to host you again!

10/10 Excelente

Alicia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020
Respuesta de Robert el 26 nov. 2020
Hello, Thank you for letting us know about your experience at the Crowne Plaza San Jose silicon Valley. We are happy that you had a pleasant experience here. He hope to have you with us again in the future.

10/10 Excelente

Maria

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2020
Respuesta de Robert el 28 sept. 2020
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Néstor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo excelente. Lamentablemente debido a la pandemia el uso de la piscina. Estaba cerrado.
Se hospedó 2 noches en septiembre de 2020
Respuesta de R el 7 sept. 2020
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2020
Respuesta de Robert el 4 sept. 2020
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Tibisay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Robert el 9 mar. 2020
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy that you had a pleasant interaction with our staff here. I am sorry that the mattress was not to your liking. I can understand how frustrating that can be on a trip. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ubicación Comida Servicio de TRANSPORTACION Amabilidad
Se hospedó 2 noches en enero de 2020
Respuesta de Robert el 21 ene. 2020
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

8/10 Bueno

Pablo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de Robert el 3 oct. 2019
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 408-321-9500 or Robert.Taccini@IHG.com. Sincerely, Robert Taccini Assistant Front Office Manager 408-321-9500 Robert.Taccini@IHG.com

10/10 Excelente

Lorena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente estancia
Exelente hotel Reconmendado super hijienico buena area
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Connie

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Tracy el 21 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 Bueno

Jayme

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly and helpful! The buffet had a large variety
Se hospedó 4 noches en mayo de 2024
Respuesta de Tracy el 20 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 Aceptable

Joshua

Le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel was clean and convenient for an event at Levi's stadium. AC in room would not cool down so it was warm and stuffy at night. Not bad for a night stay though.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tracy el 20 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We apologize for the inconvenience you incurred during your stay and we will be working hard to make improvements. We know that you have choices and we appreciate you choosing Sonesta!

8/10 Bueno

Theresa

Viajó con su familia
Clean, good location, friendly
Se hospedó 5 noches en mayo de 2024
Respuesta de Tracy el 15 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 Aceptable

Titus

Viajó con su familia
Le gustó: Personal y atención
Bath room facilities not good
Se hospedó 2 noches en mayo de 2024
Respuesta de Tracy el 10 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. I have advised our maintenance team about the issues with the toilet and they are being addressed. We hope that you consider returning in the future.

10/10 Excelente

Jenny

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and tidy establishment.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tracy el 8 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 Bueno

WEN-JIN, San Jose

Se hospedó 5 noches en abril de 2024
Respuesta de Tracy el 7 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Allan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pretty good service.
Se hospedó 2 noches en abril de 2024
Respuesta de Tracy el 6 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 Aceptable

Jerry

Viajó por negocios
Le gustó: Servicios
No le gustó: Limpieza, personal y atención
clean the carpet.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Jerry,While we always appreciate hearing from our guests, we are sorry to hear you had concerns with the accommodations. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.

6/10 Aceptable

steve

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mohamed Abdul Kader Khan Iqbal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel
Se hospedó 7 noches en abril de 2024
Respuesta de Tracy el 1 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Xiaojing

Se hospedó 1 noche en abril de 2024
Respuesta de Tracy el 20 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Jon-Ian

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean and easy place to stay at
Se hospedó 1 noche en abril de 2024
Respuesta de Tracy el 1 may. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

4/10 Mediocre

Jerry

Viajó por negocios
Le gustó: Servicios
No le gustó: Limpieza, personal y atención
Wonder how often do they clean their carpet.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Jerry,While we always appreciate hearing from our guests, we are sorry to hear you had concerns with the accommodations. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.

10/10 Excelente

Srikanth

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like the proximity to my work location, convenient to get to the shopping area nearby. Staff is courteous. The carpet hygiene can be improved further.
Se hospedó 4 noches en abril de 2024
Respuesta de Tracy el 20 abr. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 Aceptable

Sanjay

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Tracy el 15 abr. 2024
Thank you for taking the time to give us some feedback. We will work harder to improve on any issues you had during your stay with us. If you have time please let me know what issues you had. Thank you and look forward to your feedback.

10/10 Excelente

Don

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Tracy el 19 abr. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Rene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thank you!
Se hospedó 3 noches en marzo de 2024
Respuesta de Tracy el 19 mar. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 Bueno

JINOH

Le gustó: Limpieza, personal y atención
Very satisfied except bathroom water drop.
Se hospedó 7 noches en febrero de 2024
Respuesta de Tracy el 27 feb. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Christine

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the jacuzzi & pool all year round! The security deposit was resonable & fast of getting back next day
Se hospedó 1 noche en febrero de 2024
Respuesta de Tracy el 26 feb. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Tracy el 16 feb. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

Andrea

Se hospedó 1 noche en febrero de 2024
Respuesta de Tracy el 12 feb. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 Excelente

quang

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Tracy el 12 feb. 2024
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 Bueno

MATTHEW, Loleta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice pool
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 5 feb. 2024
Dear Matthew,The best part of any stay is often hanging out at the pool, and we're glad that you had such a good time at ours! Your high rating is something we greatly appreciate, and we look forward to welcoming you back to Sonesta San Jose in the future.

8/10 Bueno

west

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice overall hotel
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 1 feb. 2024
Thank you for allowing Sonesta San Jose to host your recent visit. We're delighted to hear you had an enjoyable experience, and we appreciate you taking the time to share your comments. We hope to have the opportunity to welcome you back the next time you're in the area.