we are really sorry about these issues. we always try our best to help if we know about the issues, but you did not bother to ring us or talk to us during your stay, so we could talk to the noisy people. we strictly have no smoking inside policy inside. but because you did not notify at the time we could not help. Missing globes : because some guests help themselves to the things they think they can take away, may be house-keeping staff did not notice the missing globe as they are humans too, can make mistake. we could have replaced them easily. if you were that unhappy, and if you bothered to tell us then we could have given you another room. we cant help with issues we don't know about.

Road noise is out of our control. we are not even aware of the fight and police being called. If you could have told us we could have dealt with it or even we can ask the customer to leave if they are causing any trouble. we apologies for your experience.

thanks

Thanks for your feedback, it would have been better if you told us during your stay so we could make alternate arrangements, like swapping your room or controlling noise if possible.

Thanks, Good to hear that you had good experience. we always try our best.

Thanks

it would be best for you to enter the number of adults when booking online, if you book the room for two adults you can't expect 4 beds in the room. we are sorry that we were fully booked and could not help you at the time, as we did not have any spare rooms. but we offered to refund and cancel the booking free of charge.

Thanks for your comment, you can request a room away from road if that's not something you like. We always try to accommodate requests where possible.

Thanks

Thanks a lot Michael, we appreciate your feedback. You are welcome anytime.

Anthony You gave us a very bad review because of noisy people next door to you but you didn't bother to call us and tell us about the noise.We aren't mind readers

We are happy you enjoyed your stay,Thanks

Wow David We passed the health regs only a few weeks ago so I dont know how or why you would make such a comment.Sliding doors dont have hinges.And the air con is working perfectly when I checked it after you left this review BUT you didnt bother to tell us about any of these issues YOU had You booked the cheapest room and you expect to get a 5 star room ???

Thanks for your kind review Ray we are very happy you enjoyed your stay with us

Hi Tim,We are very happy you enjoyed your stay, thank you for your review

Hi Luigi,We are glad you enjoyed your stay, thank you for the review

Thanks for your review Jennifer We are pleased you enjoyed your stay

Thank you for your review, we are sorry you didn't enjoy the bed, unfortunately beds are a personal thing, some like it soft some like it firm. Thanks for telling Bob about the door the morning of your check out, he didn't know it was loose, he fixed it immediately,

Thank you for your review

Hi Lanka,We are happy you enjoyed your stay, Thank you for your review.Bob & Annie

Hi Peter,We are happy you enjoyed your stay, thank you for your reviewBob & Annie

Hi Alison,Thank you for your review, we are happy you enjoyed your stayBob & Annie

Hi Marc,We are happy you liked your room butwe are sorry that other guests made your stay unpleasant, unfortunately some people are not considerate to other guests stays

Hi Albert,Thank you for your review, we are glad you enjoyed your stay

Hi Peter,We are happy you enjoyed your stay, thank you for the review

Thanks for your review Graham

Thanks for your review Kathy Not sure were the step down into the room is ? Yes there is a step into the bathroom this was the way it was built and we can't do anything about that The bunks are industry standard sizes and measurements again we cant do anything about that either As for the remote obviously the previous guset was messing around with it

We are happy you enjoyed your stay, thank you

Thanks for your review John we are glad you enjoyed your stay

Hi Adam,Thanks for your review, we are happy you enjoyed your stay

Hi Janice,Thanks for your review, we are happy you enjoyed your stay.Bob & Annie

Hi Jennifer,We are happy you enjoined your stay,ThanksBob & Annie

Thanks Ian We are pleased you enjoyed your stay

Thanks for your review Maria

Thanks for your review Shaun We are pleased you enjoyed your stay

Thanks for your review Ian We are pleased you enjoyed your stay

Thanks for your review MariaYou booked your stay in a Budget style motel YET you want all the trappings of a 4 star motel ? that would cost you twice as much.So you need an Olympic sized pool ?? Most of our guest love our pool even when we are very busy As the saying goes you can please some people some of the time :)

Hi Nigel,We are very happy you enjoyed your stayMerry XmasBob & Annie

We are pleased you enjoyed your stay, thanks for the review

Hi Jefin we are sorry you didn't enjoy your stay BUT you didn't bring any of these issues to our attention ? IF the towels were not clean we would have replaced them IF the aircon wasn't working we would have changed your room.According to our logs the wifi was working all weekend Again you didn't bother to say anything to us we cant help you if we don't know about the issues ???///

Thanks for your review Brett we are glad you enjoyed your stay with us

Thanks for your review we are glad you enjoyed your stay

We are glad you enjoyed your stay,Thank you

We are glad you enjoyed your stay, thank youBob & Annie

Thanks for your review Scott We cant do anything about the parking situation