Dear Patricia, thank you for your kind feedback. We regret if the experience with us did not completely meet your expectations. We hope to have a second chance to have you here again to fully satisfy your needs. Best Regards, Anna

Dear Sandra,thank you very much for the time you spent to evaluate our Hotel.Have a nice day,warm regards,STRAFhotel&bar team

Dear Salvador, thank you very much for the time spent to leave a feedback based on your experience. We really appreciate your amazing feedback about our location. Have a nice day, kind regards, STRAFhotel&bar team

Dear Anonymous, Thank you for writing this lovely review about your STRAF hotel&bar! We are very glad that you enjoyed the atmosphere of our hotel. We will share your beautiful words with all the Staff; they will be thrilled to hear that. Needless to say that we are looking forward to welcoming you again to your new Milanese home in Milano! Best Regards, paolo foletti guest experience

Dear Guest, Thank you for taking the time to share your stay, especially for your lovely comments about our team, our pristine rooms. And we were very pleased to note that you also enjoyed our central location in the heart of Milan's vibrant shopping district, within walking distance of so many iconic landmarks. We're sorry to learn you felt disappointed by the room with shower, we should have been pleased to show alternative room types. We hope to have the opportunity to welcome you back again soon to explore more of the hotel and the location. best regards, paolo foletti guest experience

Dear Monica, thank you for your visit and for your review. see you soon

Dear Anonymous, thank you for your precious review. I am sorry about your issue, with regards to your stay at the Straf. Please feel free to explain to us, if you like, what has happened, concerning your flight and taxi booking, as, I can not highlight your Reservation, in order to clear up the situation. I remain at your entire disposal with my very best regards.

Dear Mr Lupe, Thank you for rating top our STRAFhotel&bar! #BeSTRAF

Dear Guest, we would like to thank you for your kind review and we hope to see you again at the STRAF hotel&bar very soon. thank you Manuel Lavatura

Dear guest, thank you for your precious time spent for your review! We are happy for your nice comment about our hotel. We hope to see you soon in the next future

Dear Patrick, Thank you very much for your fantastic review! All the team remains at your entire disposal and looking forward to welcoming you again soon. Best regards, paolo foletti guest experience

Estimado Sr Segio, gracias por su valoración Lamentamos no haber cumplido con sus expectativas y le agradecemos sus comentarios que nos ayudaran en una futura mejora. Un saludo

Hi Anonymous , thank you so much for your lovely feedback, We do hope you'll be back again for another great stay and very much look forward to seeing you again at that time. paolo Foletti guest experience

Dear Traveller, thank you for your precious time spent for your review! We are happy for your nice comment about location, our facilities and the unconventional design. We hope to see you soon in the next future paolo foletti guest experience

Querido cliente, Le agradecemos por dedicar su precioso tiempo a su revisión. Lo sentimos y le preguntamos qué tipo de habitación era y qué tipo de habitación había reservado, simplemente para ver qué pasó con nuestro director general y asegurarnos de que no se repita ese error. Esperamos darle el "bienvenido" una vez mas a nuestro hotel para una segunda oportunidad y mostrarle nuestra mejor asistencia. Les deseo una buena tarde y los saludo con mucho gusto. Fabio Front Office Agent STRAF Hotel & Bar

Dear Ms Maria Helena, thank you for your kind comment. We are happy you enjoy our property and appreciated all the services. Hope to have you soon again between our most welcome guests. Have a nice day

Dear Ms. Liliana, thank you for your visit. It will be my great pleasure to welcoming back. Best Regards Manuel Lavatura Room Division Manager STRAFhotel&bar via san raffaele 3 - 20121 Milano t. +39 02 80508740 | f. +39 02 89095294 fom@straf.it

Dear Mr. Ronald thank you for your kind reniew. We hope to see you again as soon as possibile, at the STRAF hotel&bar. Best Regards

Estimado Sergio Gracias por tomarse el tiempo de compartir sus impresiones acerca de su reciente experiencia en STRAF hotel&bar.Es maravilloso el saber que han disfrutado en su totalidad su reciente estancia. Estoy igualmente encantado de saber que han apreciado el servicio a la medida y personalizado ofrecido por nuestros equipos, haciéndolos disfrutar de una “mágica” experiencia. Será un placer poder recibirlos nuevamente en su casa Milanesa! Sinceramente Manuel Lavatura Room Division Manager

Estimada Lorena, Le doy las gracias por sus comentarios muy bienvenidos por todos los miembros del personal y la dirección del hotel. Nos alegra que te haya gustado el diseño de las habitaciones y el personal atento, así que vuelve pronto a visitarnos, esperamos con los brazos abiertos!

Dear Susan, Thank you for your kind feedback about your last stay at STRAFhotel&bar!We are truly pleased to read that you completely enjoyed your stay with us.We look forward to having you here again for another delightful stay in the heart of Milano.Best Regards, Anna

Dear Mr. Eric,Thank you for the time you spent to review your last stay at STRAFhotel&bar.We regret if the experience with us did not completely meet your expectations but we would like to explain some important aspect. For what concern the benefits for VIP Expedia and Bonvoy Member, we are used to extend our best VIP treatment with a welcome amenities and handrwritten message upon arrival while room upgrade, early check-in or late check-out are always complimentary and upon availability. Please, let us know more details to properly understand what other benefits we have missed. Furthermore, we apologize if you couldn't enjoy our Wellness Boutique due to the extraordinary maintenance work occurred during your stay. We really hope to have a second chance to fully satisfy your needs and welcome you back at STRAFhotel. Best Regards, Anna

Dear Mr. John, Thank you for sharing your kind feedback about your last stay at Straf Hotel&bar.We are truly pleased to read that you appreciated the location and the friendliness of our professional Team, always striving to deliver an excellent service. Otherwise, we are very sorry to know that the breakfast disappointed you: we always try to do everything we can to meet our guest's expectations, by providing a wide selection of fresh sweet and savoury products.We hope to have a second chance to welcome you back here, right in the heart of Milano!Best Regards, Anna

Dear Saban, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We really appreciate your kind feedback about central location. We hope to welcome you soon again, warm regards, STRAFhotel&bar team

Dear Levon, thank you very much for the time spent to evaluate our Hotel. We look forward to welcome you again in the next future,kind regards, STRAFhotel&bar team

Dear Verena, thank you very much for the time you dedicated in evaluating your personal experience with STRAFhotel&bar. We hope to welcome you soon again, warm regards, STRAFhotel&bar team

Dear Anthony, thank you very much for the time spent to evaluate our Hotel. We look forward to welcome you again in the next future,kind regards, STRAFhotel&bar team

Dear brook, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We're sorry for the bad feeling perceived during your stay. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear brook, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We're really sorry for the bad feeling perceived during your stay. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Simon,thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Karine, thank you very much for the time you dedicated in writing your experience with STRAFhotel&bar. We are really happy to read that you enjoyed the location, welcoming staff and design. We hope to welcome you again in the next future, have a nice day, STRAFhotel&bar

Dear Dr.G, Thank you so much for taking your time to share this amazing feedback about your stay with us!We hope to have the pleasure to welcome you back soon.Best Regards,

Dear MARTIN, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy.We hope to have another occasion to welcome you,warm regards, STRAFhotel&bar team

Dear Taylor, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future. We hope to have another occasion to welcome you in the future, warm regards, STRAFhotel&bar team

Dear Karine, thank you very much for the time you dedicated in evaluating STRAFhotel&bar. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team