Fachada de la propiedad

Opiniones sobre ME Milan - Il Duca

5 out of 5
ME Milan - Il Duca
Piazza della Repubblica, 13, Milan, MI

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 249 de 342 opiniones" "
Evaluación: 8 - Bueno. 64 de 342 opiniones" "
Evaluación: 6 - Aceptable. 15 de 342 opiniones" "
Evaluación: 4 - Mediocre. 6 de 342 opiniones" "
Evaluación: 2 - Terrible. 8 de 342 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JUAN LEOPOLDO

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buen hotel y ubicación excelente atencion del staff
Se hospedó 5 noches en mayo de 2023
Respuesta de Federica Oliva Aura Manager el 18 may. 2023
Dear Mr. Leopoldo,Thank you very much for taking the time to share your impressions about your recent stay at ME Milan Il Duca. Your feedback is of great value and allows us to enhance our constant endeavor for improvement. We are glad you have appreciated our Team and the location of ME Milan Il Duca!We hope to welcome you back very soon at ME!Warm Regards,Federica OlivaAura Manager

10/10 Excelente

Mario

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente servicio desde la llegada hasta el check out. Siempre atención a los detalles y nuestras necesidades. Muy cerca de todo.
Respuesta de Federica Oliva - Aura Manager el 6 ene. 2023
Estimado Sr Mario,Le agradecemos no sólo su tiempo dedicado en escribirnos, sino también en recibir comentarios tan positivos como enriquecedores para todo nuestro equipo. Nos alimentamos de la felicidad de nuestros huéspedes y que se lleven recuerdos de sus días en Milan y hayan conocido la verdadera experiencia ME, la cual se caracteriza por la atención a los detalles y a las necesidades de nuestros huespedes.¡Le esperamos de vuelta en su casa en Milan!Saludos cordiales,Federica OlivaAura Manager

6/10 Aceptable

JACK

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Uno de los cuartos olía a cigarro muy fuerte en toda la estancia, a pesar de elegir un hotel de no fumar, este tenía un olor muy fuerte. El desayuno es bueno pero los meseros tienen poca higiene personal y huelen a sudor muy fuerte. No hay nada más desagradable que te sirvan alimentos con mal olor (lamento hacer este comentario pero es necesario).
Se hospedó 2 noches en diciembre de 2022
Respuesta de Federica Oliva - Aura Manager el 6 ene. 2023
Estimado Jack,¡Saludos desde ME Milan Il Duca!De antemano, gracias por darnos su opinión sobre la experiencia en el hotel, siempre es bueno tener el feedback ya que nuestros huéspedes son nuestros mejores críticos y nos hacen seguir mejorando cada día y transformarmandi los comentarios negativos en constructivos.Sentimos mucho que uno de los cuartos olía a cigarro muy fuerte en toda la estancia, le informamos que todos los cuartos de nuestro hotel son no fumadores. En futuro no dude en compartir este tipo de problemas con nosotros: estaremos encantados de encontrar una solucion y, si necesario, cambiar de cuarto. Por lo que concierne al higiene personal de nuestros meseros, estamos de acuerdo con su importancia y pedimos disculpas por lo que, excepcionalmente, ha pasado. De igual forma le volvemos a agradecer sus comentarios y tiempo dedicado y le esperamos de nuevo en ME Milan Il Duca para darle la verdadera experiencia ME que siempre damos a nuestros huéspedes.Reciba un cordial saludoFederica OlivaAura Manager

10/10 Excelente

Angel

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Milán es una ciudad encantadora
Milán es una ciudad encantadora... el hotel está muy céntrico, cómodo y de súper calidad
Se hospedó 5 noches en febrero de 2020
Respuesta de federica oliva el 16 feb. 2020
Estimado Angel, Ha sido un placer tenerle alojados con nosotros! Nos alegra mucho saber que se haya sentido tan cómoda como en casa durante su estancia en ME Milan Il Duca! En nombre de todo el equipo de ME MILAN IL DUCA le damos las gracias por su fantástica valoración y sus tan amables comentarios. Sepa que estamos deseando tenerle de vuelta muy pronto para vivir junto a usted de nuevas y aún más satisfactorias experiencias ME. Reciba un cordial saludo y un enorme agradecimiento. Federica Oliva Aura Manager

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Business luxory trip
Hotel de excelente calidad. Staff muy disponible y competente. Habitaciones grandes y bien aquipadas Roof top bar es ... TOP Desayuno bueno pero eso podria ser aun mas exclusivo Concierge super agradable y disponible Recepcion muy educada y profesional
Se hospedó 1 noche en diciembre de 2019
Respuesta de Federica Oliva el 23 dic. 2019
Dear Guest, thank you very much for your Amazing review on Expedia. We are glad you enjoyed your Experience with ME and we hope to welcome you back soon in your new home in Milan! Best regards, Federica Oliva AURA Manager

10/10 Excelente

Monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2019
Respuesta de federicaoliva el 8 oct. 2019
Dear Monica, We thank you for your review regarding your recent stay with us! It's such a pleasure to receive a positive feedback like yours. We are extremely happy to learn that you "loved" your experience with us. We hope to welcome you in the near future in your new home in Milan! Best regards, Federica Oliva Aura Manager

10/10 Excelente

jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de Federica Oliva - AURA Manager el 4 sept. 2019
Dear jose, thank you for your Fabulous review! We are extremely happy that you loved your experience with ME because your satisfaction is our first objective. We hope to welcome you back soon in your new home in Milan! Best regards, Federica Oliva AURA Manager

8/10 Bueno

Maurizio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2019
Respuesta de Federica Oliva el 6 ago. 2019
Dear Maurizio, thank you for sharing this Great review on Hotels.com. We are glad you enjoyed your Experience with ME and we hope to welcome you back soon in your new home in Milan! Best regards, Federica Oliva AURA Manager

10/10 Excelente

Maria Emilia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2019
Respuesta de Federica Oliva el 7 nov. 2019
Dear Maria Emilia, thank you very much for your Amazing review about ME Milan Il Duca. We are looking forward to welcoming you back in your new home in Milan! Best regards, Federica Oliva AURA Manager

8/10 Bueno

marcelo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2019
Respuesta de Francesco Costa el 16 abr. 2019
Dear Marcelo, thank you very much for your review on Expedia. We are glad you enjoyed your Experience with ME and we hope to welcome you back soon! Best regards, Francesco Costa AURA Manager

10/10 Excelente

JACK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel en Milan, moderno, acogedor, habitaciones preciosas, buen bar rooftop, el personal muy atento. Muy recomendable.
Se hospedó 1 noche en enero de 2019
Respuesta de Francesco Costa el 2 feb. 2019
Estimado Jack, Ha sido un placer tenerle alojados con nosotros! Nos alegra mucho saber que se haya sentido tan cómoda como en casa durante su estancia en ME Milan Il Duca! En nombre de todo el equipo le damos las gracias por su fantástica valoración y sus tan amables comentarios. Sepa que estamos deseando tenerle de vuelta muy pronto para vivir junto a usted de nuevas y aún más satisfactorias experiencias ME. Reciba un cordial saludo y un enorme agradecimiento. Francesco Costa AURA Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Andrea Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Jenny Rossi el 13 abr. 2024
Gentile Sig. Maria,Desideriamo esprimere la nostra più sincera gratitudine per aver dedicato del tempo a condividere le sue impressioni dopo il suo recente soggiorno presso ME Milan Il Duca!Siamo lieti di sapere che ha apprezzato il suo soggiorno. Ci sforziamo costantemente per garantire che i nostri ospiti abbiano un'esperienza soddisfacente, e il suo apprezzamento ci motiva a continuare a fare del nostro meglio.La ringraziamo nuovamente per il suo prezioso feedback e speriamo sinceramente di avere l'opportunità di accoglierla nuovamente presso ME Milan Il Duca, offrendole un'esperienza che superi le sue aspettative.Cordiali salutiJenny RossiAura Manager

10/10 Excelente

Elaine Paffili, sao paulo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Jenny Rossi el 10 abr. 2024
Dear Mrs. Paffili,Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay with us It's wonderful to know that you appreciated every aspect of your stay. We hope to welcome you back again soon for another memorable experience.Kind regards,Jenny RossiAura Manager

10/10 Excelente

Maritza

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had the most incredible experience at ME Milan - Il Duca! The service provided by Jenny Rossi, Aura Manager, Sabrina Gallo, Concierge, Anthony Ardizzone, Head Concierge, and Gabriela Serranti, Front Office Manager, was simply outstanding. They went above and beyond to ensure every aspect of my stay was perfect. Their attention to detail, professionalism, and genuine care for guests truly stood out.Having traveled to almost 14 countries across Europe, I can confidently say that this was the best hotel experience I've ever had. The Italian hospitality displayed by the team at ME Milan - Il Duca, was unparalleled. I have no way to express my gratitude to everybody.As a result, I wholeheartedly give, ME Milan - Il Duca a five-star rating and highly recommend it to anyone looking for an exceptional stay. My experience has solidified my loyalty, and I plan to return to this hotel multiple times in the future whenever I visit Italy. Thank you to the entire team for making my stay unforgettable! Maritza Amrhein.
Se hospedó 1 noche en abril de 2024
Respuesta de Jenny Rossi el 10 abr. 2024
Dear Mrs. Amrhein,Thank you immensely for taking the time to share your exceptional experience at ME Milan Il Duca. We are so happy to hear that your stay with us surpassed your expectations and left such a positive impression.Your recognition of Jenny Rossi, Aura Manager, Sabrina Gallo, Concierge, Anthony Ardizzone, Head Concierge, and Gabriele Serranti, Front Office Manager, deeply resonates with us. They are indeed pillars of our team, dedicated to delivering unparalleled service and ensuring every guest feels special.It's truly heartening to know that among your travels across Europe, our hotel stood out as the best. Your kind words regarding our attention to detail, professionalism, and genuine care for guests motivate us to continually strive for excellence.We sincerely appreciate your patronage and look forward to welcoming you back to ME Milan Il Duca for yet another remarkable experience.Warm regards,Jenny RossiAura Manager

10/10 Excelente

Elaine Paffili, sao paulo

Le gustó: Limpieza, personal y atención
Tudo ótimo. Exceto pelo ar condicionado central desligado e iluminação. Muito escuro.
Se hospedó 1 noche en abril de 2024
Respuesta de ME Milan Il Duca el 11 abr. 2024
Prezada Paffili, Agradecemos por compartilhar suas preocupações conosco. Lamentamos sinceramente o inconveniente causado pelo ar condicionado central desligado e pela iluminação insuficiente em seu quarto.Nossa equipe de manutenção foi imediatamente notificada sobre esses problemas e está trabalhando para resolvê-los o mais rápido possível. Pedimos desculpas pela falha em proporcionar o conforto e a atmosfera desejados durante a sua estadia.Por favor, não hesite em nos contatar se precisar de mais assistência ou se houver algo mais que possamos fazer para melhorar sua experiência conosco. Estamos aqui para garantir que sua estadia seja agradável e memorável.Atenciosamente,Jenny RossiAura Manager

4/10 Mediocre

Nadia

Se hospedó 3 noches en marzo de 2024
Respuesta de ME Milan Il Duca el 29 abr. 2024
Dear Ms. Nadia,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience at our hotel did not meet your expectations.We sincerely apologize for any inconvenience or discomfort you may have encountered during your stay. Please know that guest satisfaction is our top priority, and we take your comments very seriously. Your feedback will be shared with our team to address any issues and improve our services.We would appreciate the opportunity to make things right and regain your trust. If you would be willing to give us another chance, please don't hesitate to reach out to our management team directly. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Jenny RossiAura Maneger

10/10 Excelente

Wesley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I requested flowers to be placed in the room and the ME Milano team pulled it off spectacularly. I don't feel I gave them enough time and they still managed to make it happen. They're on the ball!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenny Rossi el 30 mar. 2024
Dear Mr. Wesley,Wow! Thank you for sharing your opinion regarding your experience at ME Milan Il Duca! Our team works diligently to ensure that our guests have a memorable experience, and your positive feedback reinforces our commitment. We're glad you enjoyed the flowers that we left in your room. Providing a comfortable and efficient experience is what we strive for.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon with ME!Best regards,Jenny RossiAura Manager

6/10 Aceptable

Rachel, Gladwyne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
2nd time staying in this hotel with a 3am fire alarm! Zero instruction or fire marshals. Been woken at 3am without any interaction from the hotel is annoying, no apology no reason as to why it repeatedly happens. I love the staff in this hotel but it’s tough to have two trips wandering the fire escape at 3 am in a city with crime and issues like any other without any support from the hotel.
Se hospedó 5 noches en febrero de 2024
Respuesta de Jenny Rossi el 27 feb. 2024
Dear Mrs. Bennion, Thank you for taking the time to share your feedback about your recent experience at ME Milan Il Duca.We sincerely apologize for the inconvenience during your stay.Please, do not hesitate to contact us directly in case you decide to stay with us again in the future, we will be glad to welcoming you again and provide you with the experience that you rightly expect from a 5-star Hotel.Kind RegardsJenny RossiAura Manager

6/10 Aceptable

Paul

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Jenny Rossi Aura Manager el 24 ene. 2024
Dear Mr. Paul,Thank you so much for sharing your thoughts on your recent experience with ME Milan Il Duca.We would like to begin by offering our sincerest apologies for the unfortunate experience you had during your stay at ME Milan Il Duca.We greatly appreciate your feedback and consider it an opportunity for us to improve our services.Your feedback is extremely valuable to us. We hope that you might consider giving us another opportunity to exceed your expectations.We invite you to contact us directly to ensure that we can provide you with the level of service and satisfaction that you rightfully expect from a 5-star hotel. It would be a pleasure to welcome you again in the future.Best Regards,Jenny Rossi Aura Manager

2/10 Terrible

Kamel

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
There was no upgrade, even free room empty and it was so much noise couldn’t sleep
Se hospedó 6 noches en enero de 2024
Respuesta de Jenny Rossi Aura Manager el 24 ene. 2024
Dear Mr. Kamel, Thank you so much for sharing your thoughts on your recent experience at ME Milan Il Duca. We regret to learn that there were areas where we fell short of your expectations. Regarding room availability at the time of booking, we sincerely apologize for any inconvenience. We will do our best to improve this situation and ensure greater transparency during the booking process. Additionally, we take your feedback regarding the Radio Rooftop Bar, In-Room Dining, and telephone service seriously. We apologize if the experience in these areas did not meet your expectations. We are carefully reviewing the received feedback to make necessary improvements and ensure excellent service in all areas of our hotel. We really hope to have the opportunity to welcome you back, providing an experience that exceeds your expectations. Best regards, Jenny RossiAura Manager

4/10 Mediocre

Elpidio, Alassio

No le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Jenny Rossi Aura Manager el 24 ene. 2024
Dear Mr. Elpidio,Thank you so much for sharing your thoughts on your recent experience at ME Milan Il Duca.We would like to begin by offering our sincerest apologies; we greatly appreciate your feedback and consider it an opportunity for us to improve our services.We deeply regret the inconveniences you encountered during your stay. It saddens us to hear that the room experience but such as the overall hotel experience did not meet your expectations. We invite you to contact us directly to ensure that we can provide you with the level of service and satisfaction that you rightfully expect from a 5-star hotel. It would be a pleasure to welcome you again in the future.Best Regards,Jenny RossiAura Manager

10/10 Excelente

Riina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jenny Rossi Aura Manager el 15 ene. 2024
Dear Mr/Mrs Riina,Wow! Thank you so much for taking the time to share your experience with us.We're glad you enjoyed all the aspects of the accomodation. Providing a comfortable and efficient experience is what we strive for.Ensuring our guests' satisfaction is our top priority, and it's wonderful to know that their efforts made your stay memorable.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon with ME!Best regards,Jenny RossiAura Manager

10/10 Excelente

Tonya, Fredericksburg

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jenny Rossi el 27 feb. 2024
Dear Mr. Tong,Thank you very much for taking the time to share your impressions following your recent stay at ME Milan Il Duca. Your feedback is highly valuable and allows us to continually improve our services!We hope to welcome you back to ME Milan Il Duca very soon and to exceed your expectations on your next visit!Best regards,Jenny RossiAura Manager

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Modern hotel with good service
Hotel was clean, bathroom was clean, no mold, furniture was modern, did not see any mold anywhere.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Sara Monaco Assistant Aura Manager el 31 dic. 2023
Dear Mr. Micheal,Wow! Thank you for sharing your opinion regarding your experience at ME Milan Il Duca! Our team works diligently to ensure that our guests have a memorable experience, and your positive feedback reinforces our commitment. We're glad you enjoyed all the aspects of the accomodation. Providing a comfortable and efficient experience is what we strive for.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon with ME!Best regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Samantha

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Sara Monaco Assistant Aura Manager el 31 dic. 2023
Dear Mrs. Samantha,Wow! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found your stay amazing. Ensuring our guests' satisfaction is our top priority, and it's wonderful to know that their efforts made your stay memorable.We're glad you enjoyed all the aspects of the accomodation. Providing a comfortable and efficient experience is what we strive for.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon with ME!Best regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

FOONG YIN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed 3 seperate times at this hotel as we made Milan our base and made various day/short trips to other places. It is a decent, clean, and well maintained property. Enjoyed my overall stay at this hotel. The staff paid attention to details and had our stored luggage ready in our new rooms when we returned for our subsequent stays. They also provided a complimentary chocolate on our second stay and a free room upgarde on our third stay which made us very comfortable during our last night in Milan. Hotel is very near to the republica train station which made it convenient to get around and at the same time being situation at the central business area, the area is quiet during the weekends which we enjoyed. The only drawback was that the rooms are all dimly lit which is due to the design of the hotel. Would have been better if the rooms are slightly brighter.
Respuesta de Sara Monaco Assistant Aura Manager el 4 dic. 2023
Dear Mr. Foong Yin,Thank you so much for choosing to stay at ME Milan Il Duca during your visits to Milan! We're delighted to hear that you enjoyed your overall experience and that our staff made your stay more enjoyable. It was a pleasure assisting you during your three stays and making them special with little touches like the welcome chocolate and the room upgrade on your last night.We greatly appreciate your positive comments about the cleanliness, maintenance, and attention to detail from our staff. We're also pleased to know that you enjoyed the central yet peaceful location during the weekends and that the proximity to the train station made your travels easier.We've taken note of your feedback regarding the room lighting. We'll certainly strive to enhance this aspect to ensure an even more pleasant experience for our guests in the future.We genuinely hope to welcome you back to our hotel on your next trip to Milan! Thank you again for sharing your experience and for your kind remarks.Warm regards,Sara Monaco Assistant Aura Manager

10/10 Excelente

Cesar

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sara Monaco Assistant Aura Manager el 4 dic. 2023
Dear Mr. Cesar,We are thrilled to read your review and are delighted that you had an excellent experience during your recent stay at ME Milan Il Duca!Your kind feedback is deeply appreciated. As a five star hotel, offering you a memorable experience is our top priority.Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warmest regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Cesar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sara Monaco Assistant Aura Manager el 4 dic. 2023
Dear Mr. Cesar,We are thrilled to read your review and are delighted that you had an excellent experience during your recent stay at ME Milan Il Duca!Your kind feedback is deeply appreciated. As a five star hotel, offering you a memorable experience is our top priority.Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warmest regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Emma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love it!
Se hospedó 1 noche en noviembre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Dear Ms. Emma,We are thrilled to read your review and are delighted that you had an excellent experience during your recent stay at ME Milan Il Duca.Your kind words are deeply appreciated. We are pleased to hear that our hotel's services met your expectations. Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warmest regards,Sara MonacoAssistant Aura Manager

8/10 Bueno

yusef

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Dear Mr. Yusef,Thank you for taking the time to share your opinion about your recent stay at ME Milan Il Duca!Your feedback is invaluable to us as we continually strive to enhance our services. Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warmest regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

KAROLY

Se hospedó 1 noche en octubre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Dear Ms. Karoly,We are thrilled to read your review and are delighted that you had an excellent experience during your recent stay at ME Milan Il Duca.Your kind words are deeply appreciated. We are equally pleased to hear that our hotel's services met your expectations. Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warmest regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Nawaf

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Dear Mr. Nawaf,First of all I would like to thank you for having taken a few moments of your time to write this review about your experience with ME, it's a pleasure to receive such a positive feedback!Once again, thank you for this lovely review and we hope to welcome you back soon at ME Milan Il Duca.Best Regards,Sara Monaco Assistant Aura Manager

10/10 Excelente

Vincent

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff welcome, free cocktails and ongoing attention to ensuring we had everything we needed.
Se hospedó 2 noches en septiembre de 2023
Respuesta de ME Milan Il Duca el 16 oct. 2023
Dear Mr. Vincent,Thank you for taking the time to share your opinion about your recent stay at ME Milan Il Duca!We really appreciate your feedback and we are pleased to hear that you found our Team to be excellent and enjoyed Radio Rooftop and your room.Your feedback is invaluable to us as we continually strive to enhance our services. Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warm regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Jeremy

Le gustó: Limpieza, personal y atención
Fantastic quality hotel STK and rooftop bar onsite A slightly larger gym would be great But all around 5-star experience
Se hospedó 2 noches en octubre de 2023
Respuesta de ME Milan Il Duca el 12 oct. 2023
Dear Mr. Jeremi, Thank you for taking the time to share your opinion about your recent stay at ME Milan Il Duca!We really appreciate your feedback and we are pleased that you enjoyed STK, Radio Rooftop and the quality of our Hotel.Your feedback is invaluable to us as we continually strive to enhance our services like our gym. Thank you again for choosing ME Milan Il Duca and we look forward to welcoming you again at ME soon!Warmest regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

David Gregory

Se hospedó 1 noche en octubre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Dear Mr. Gregory,Thank you for having taken a few moments of your time to write this review about your experience with ME, it's a pleasure to receive such a positive feedback!We aim to embrace the vibe and the ME atmosphere especially through our Team’s behavior.I will be happy to share your comment with all the Staff :)We hope to welcome you back soon at ME Milan Il Duca.Best Regards,Sara Monaco Assistant Aura Manager

10/10 Excelente

Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff and beautiful rooms. Easy to get around, about 40 minutes of walking from the Duomo so overall a wonderful location. The staff truly was so helpful with everything.
Se hospedó 1 noche en septiembre de 2023
Respuesta de ME Milan Il Duca el 2 oct. 2023
Dear Ms. Catherine,Thank you so much for taking the time to share your thoughts about your recent stay at ME Milan Il Duca. We're thrilled to hear that you had such a positive experience with us!It's wonderful to know that you found our staff to be exceptional and that you enjoyed the beauty and comfort of our rooms. We take great pride in providing our guests with a welcoming and memorable experience.We're also delighted to hear that you found our location convenient.We look forward to welcoming you back at ME Milan il Duca!Warm regards,Sara MonacoAssistantm Aura Manager

10/10 Excelente

Lorenzo

Se hospedó 1 noche en septiembre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Gentile Sig. Lorenzo,La ringraziamo per aver aver scelto ME Milan Il Duca e per il tempo dedicato a condividere questa recensione sulla sua recente esperienza da noi!Siamo lieti di leggere che il suo soggiorno abbia soddisfatto a pieno le sue aspettative e che possa portare con sé ottimi ricordi.La ringraziamo nuovamente per la sua recensione e ci auguriamo di poterla ospitare nuovamente molto presto a ME Milan Il Duca.Sara MonacoAssistant Aura Manager

10/10 Excelente

Alex

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel centrally located in Milan.
Respuesta de ME Milan Il Duca el 25 sept. 2023
Dear Mr Alex,Thank you for taking the time to share your review about ME Milan Il Duca! We're delighted to hear that you had a great experience at our centrally located hotel in Milan.At ME Milan Il Duca, we take pride in offering our guests a convenient and comfortable stay, and it's fantastic to know that you found our location to be ideal for exploring Milan's attractions and enjoying the city's vibrant atmosphere.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back whenever your travels bring you to Milan.Warm regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Sotirios, Missouri City

Se hospedó 9 noches en septiembre de 2023
Respuesta de ME Milan Il Duca el 14 nov. 2023
Dear Mr. Sotirios,Thank you for sharing your kind review about your recent stay at ME Milan Il Duca!We hope to welcome you back soon at ME Milan Il Duca.Warmest Regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Camelia

Respuesta de ME Milan Il Duca el 25 sept. 2023
Dear Ms. Camelia,Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your outstanding experience at our hotel.It's our goal to provide each guest with an exceptional stay, and we're delighted to know we succeeded in making your stay memorable.We hope to have the pleasure of welcoming you back to our hotel in the near future. Once again, thank you for choosing ME Milan Il Duca and for your fantastic review. Safe travels!Warm regards,Sara MonacoAssistant Aura Manager

10/10 Excelente

Farid

Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Sam

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing hotel, very clean, staff is very helpful and it’s just a great place to stay and enjoy your time in Milan
Se hospedó 3 noches en agosto de 2023
Respuesta de ME Milan Il Duca el 8 ago. 2023
Dear Mr. Sam,I'm delighted to hear that you had such a wonderful experience at ME Milan Il Duca! Thank you for taking the time to share your feedback. It's truly heartening to know that you found our establishment to be amazing and well-maintained. Our dedicated staff takes pride in providing exceptional service, and I'm thrilled to hear that their helpfulness enhanced your stay.Milan is a captivating city, and we're thrilled to have played a part in making your time here enjoyable:)Thank you once again for choosing ME Milan Il Duca for your stay in Milan. We look forward to welcoming you back in the future and providing you with another amazing experience. Kind Regards,Gilberto CastroAura Manager

8/10 Bueno

Reema

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Varouj

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely professional, kind and caring staff. Thank you very much
Se hospedó 1 noche en julio de 2023
Respuesta de Gilberto Castro - Aura Manager el 26 jul. 2023
Dear Mr. Varouj,Thank you for taking the time to share your opinion about your recent stay at ME Milan Il Duca! We are delighted to hear that you had a positive experience with our staff during your stay. Providing exceptional service and care is our top priority, and we are glad to know that our team's professionalism and kindness left a lasting impression on you. Your kind words motivate us to continue delivering the best possible service to all our guests. We look forward to welcoming you back in the future for another enjoyable stay. Thank you once again for choosing us and for your wonderful review!Kind Regards,Gilberto CastroAura Manager

6/10 Aceptable

Nayua

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not a quiet place, if you are looking to relax. You will never sleep.
Se hospedó 4 noches en julio de 2023
Respuesta de Gilberto Castro - Aura Manager el 20 jul. 2023
Dear Nayua,Thank you for choosing ME Milan Il Duca and for sharing your opinion about your recent stay with us. knowing our guest's feedback really helps us improve our services everyday.We are sorry to read that your experience with us hasn't been relaxing. We work hard to make our guests feel comfortable and we hope you accept our most sincere apologies for not having reached our goal.We hope to welcome you very soon at ME Milan Il Duca to surprise you more positively!Kind Regards,Gilberto CastroAura Manager

10/10 Excelente

laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome!
Se hospedó 1 noche en julio de 2023
Respuesta de ME Milan Il Duca el 15 jul. 2023
Dear Mrs. Laura,Thank you for taking the time to leave such a beautiful review! We are absolutely delighted to know that you had an amazing experience during your stay with us.Your positive feedback is a true source of encouragement for our entire team. We are committed to providing exceptional service and creating memorable experiences for our guests, and it's truly gratifying to hear that we succeeded in doing so for you.Thank you for choosing us as your accommodation, and we hope to have the pleasure of hosting you again in the future.Best regards,Gilberto CastroAura Manager

10/10 Excelente

Kamini, southport

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de ME Milan Il Duca el 15 jul. 2023
Dear Mr. Kamini,Thank you for taking the time to leave such a fantastic review! We are absolutely delighted to know that you had an amazing experience during your stay with us.If your travels bring you back to this area, we would be absolutely thrilled to welcome you again and make your next stay even more extraordinary.Thank you for choosing us as your accommodation, and we hope to have the pleasure of hosting you again in the future.Best regards.Gilberto CastroAura Manager

10/10 Excelente

Paulo

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is an excelent option. For a fair price compared to other 5 star hotels in Milan, it offers a quiet and large room with a wonderful bed, attentive staff and an amazing cappuccino at the hotel lobby. I have been to other hotels in Milan, and I would definitively stay here again. It is a good value for money.
Se hospedó 1 noche en junio de 2023
Respuesta de ME Milan Il Duca el 7 jul. 2023
Dear Mr. Paulo,Thank you so much for your fantastic review about your recent stay here at ME Milan Il Duca!We are thrilled to hear that you had a fantastic stay with us and that our team was super attentive with our guests.We strive to provide exceptional service to our guests, and your kind words are truly appreciated by our entire team. It's wonderful to know that our team members were able to create a positive and memorable experience for you. We are also delighted that you enjoyed our terrace. We believe it offers a breathtaking view and a perfect place to relax and drink something. Thank you again for choosing our ME Milan Il Duca and for sharing your feedback. We truly hope to have the pleasure of welcoming you back for another fantastic experience in the future and another fantastic cappuccino!Best regards,Francesca AnaclerioAura Team

10/10 Excelente

Gary

Se hospedó 3 noches en junio de 2023
Respuesta de Gilberto Castro - Aura Manager el 26 jul. 2023
Dear Mr. Gary,Thank you for sharing your opinion about your recent stay at ME Milan Il Duca! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that all aspects of your visit are enjoyable and memorable. If there's anything specific you loved or any suggestions you may have to make your next stay even better, please don't hesitate to share them with us. We look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing us, and we appreciate your kind feedback!Kind Regards,Gilberto CastroAura Manager