This hotel could be so much more if the basics were in place.
First of all when we arrived and checked into our rooms, in the first room, with 3 single beds one of the beds wasn’t even made. After a quick call this was quickly rectified but they didn’t seem ready for our arrival at all. Then with the second room we asked for a Queen bed and a single when we booked and there was only a double which was then split into 2 singles.
Even after all of that the air conditioning didn’t work in one of the rooms.
The appearance of the hotel was lovely, staff were attentive even in what was probably their second language and the location was perfect as it was close to both a tram and metro stop, however, the fundamentals were not in place so I won’t be rushing back.