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Opiniones sobre Alessia's Flat - Paolo Sarpi

Alessia's Flat - Paolo Sarpi
Via Paolo Sarpi 27, Milan

Opiniones

6,8
Evaluación: 10 - Excelente. 3 de 9 opiniones" "
Evaluación: 8 - Bueno. 2 de 9 opiniones" "
Evaluación: 6 - Aceptable. 1 de 9 opiniones" "
Evaluación: 4 - Mediocre. 1 de 9 opiniones" "
Evaluación: 2 - Terrible. 2 de 9 opiniones" "

7,6/10

Limpieza

5,8/10

Personal y atención

6,8/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Lucie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2019

4/10 Mediocre

Min, Toronto, Canada

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
the whole building is under renovation, scaffold all around the building. right outside of our window. can't open blind, you will be seen by early working people right outside of your window.
Se hospedó 2 noches en septiembre de 2018

2/10 Terrible

Gary

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice flat, beyond incompetent management
The flat is nice and in a good location, unfortunately the staff are deceitful and unwilling. I booked a this place based on location and aircon noted in the description, and for 3 days we were promised a remote for it. Each day I chased with phone calls, and after several missed calls on the third day we were informed that the aircon was not even hooked up - it was a lie from the beginning. Our calls were ignored and both of us are severely allergic to mosquitoes, resulting in the stay being very uncomfortable. We were denied any refund, compensation, or even a simple fan. We faced routinely ignored calls/messages. We decided to leave a day early to another place when we realised that the management were a joke, only pretending to be looking for a solution. In fairness to Hotels.com they chased the hotel as well and handled the situation excellently for us, it was the stubbornness of the management that made this unnecessarily difficult. I have never dealt with such shoddy management out of all of the hotels I've stayed in. I suspect if the roof caved in during the stay, their response would still have been "looking for a fix" If I could give them 0 stars, I would still try to give them less.
Respuesta de alessia el 6 jun. 2018
This feedback is really unrealistic and unpolite. We are a professional agency.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Power outage, cold showers, smelly toilet
Informed the owner the time of our arrival but waited about 15-20 minutes for the owner to get there. When we entered the room, there was a semi-wet bed sheet hanging down from the closet and no towels were provided. The owner later brought us 2 towels. Breakfast was included in the price, but not provided. First night the power was out, and we had to go down to the basement to reset the main power switch. Second night, there was no hot water and we texted the owner and waited for hours but there was no reply and we ended up taking cold showers. The owner is not responsive at all. Worth mentioning it is located in central of Chinatown where restaurants and grocery stores are nearby. Expedia 旅客真實評價
Respuesta de Alessia el 4 jun. 2018
in the apartment there's the boiler, as I already explaned. you are so rude in writing "The owner is not responsive at all". really really rude.

10/10 Excelente

Rita, Portoferraio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ottima soluzione, appartamento nuovo con ascensore di fronte all'entrata. Tutti i comfort e accuratezza. Zona centrale e servita bene anche dai mezzi pubblici.
Se hospedó 2 noches en febrero de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Det var väldigt kallt i lägenheten, tillkom kostnader som Hotels inte hade informerat om och det ingick inte frukost som det stod i bokningen. Läget var dock bra då man hade gångavstånd till Metro och till centrum.
Se hospedó 2 noches en diciembre de 2017

10/10 Excelente

Daniela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
L'appartamento di Alessia è delizioso, luminoso e arredato con gusto. È molto pulito e confortevole, dotato di tutto ciò che serve per farvi sentire come a casa. La zona è vivace e simpatica, con negozi, bar e locali di ogni tipo. È facile raggiungere il centro a piedi o in tram. La stazione metropolitana Moscova si trova a 10 minuti.
Se hospedó 5 noches en noviembre de 2017

10/10 Excelente

Lilli, Copenhagen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice and brand new flat
We had a very nice stay. The staff was friendly. Breakfast was included in the price, but there was no breakfast. We texted the staff, and they brought breakfast to us, unfornatly very late in the evening. But the breakfast was good. The room was big, brand new and very clean. It had a nice view over the city. It's located very central in chinatown.
Se hospedó 3 noches en agosto de 2017

8/10 Bueno

Malthe Broni

Le gustó: Limpieza, comodidad de la habitación
Fin lejlighed i China Town med enkelte mangler.
Vi havde et rigtig godt ophold. Lejligheden var flot og ren, og lå ganske fint i China Town (og ikke det mindste problem med at checke ind, hvilket var dejligt!). Dog var der ingen morgenmad, som købet ellers inkluderede, ligesom vi manglede et strygebræt og håndsæbe i lejligheden.
Se hospedó 5 noches en julio de 2017