Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 222 de 366 opiniones" "
10 - Excelente
222
Evaluación: 8 - Bueno. 97 de 366 opiniones" "
8 - Bueno
97
Evaluación: 6 - Aceptable. 32 de 366 opiniones" "
6 - Aceptable
32
Evaluación: 4 - Mediocre. 11 de 366 opiniones" "
4 - Mediocre
11
Evaluación: 2 - Terrible. 4 de 366 opiniones" "
2 - Terrible
4
9,4/10
Limpieza
9,2/10
Personal y atención
8,6/10
Servicios
8,8/10
Estado de la propiedad e instalaciones
8,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Carmen
Viajó con su pareja
30 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente lo recomiendo
Carmen
Se hospedó 1 noche en julio de 2022
10/10 Excelente
Sarah
25 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Sarah
Se hospedó 2 noches en abril de 2024
8/10 Bueno
Timna
Viajó por negocios, Viajó con su familia
4 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The parking was inconvenient. Coming in the back of the building felt weird and discomforting. There was also no proper signage for parking. You were unsure of the parking situation. In addition, The restaurant took forever to open and only one person working to serve customers while being a bartender. Very strange. The price of water $5! Unacceptable. At the airport it is $3 - so why $5? The staff was friendly however the small details can affect your business for repeat customers.
Timna
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Maureen
3 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Maureen
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Sara
29 mar. 2024
Le gustó: Limpieza, personal y atención
Sara
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Robert
Viajó con su familia
27 mar. 2024
Le gustó: Limpieza, personal y atención
Good front desk staff. Comfortable beds. Good location with plenty of dining options if not too late. Garbage truck woke us up at 4:50am. Toilet starting running in night and did not stop.
Robert
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Lindsay-Leigh
Viajó con su pareja
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Inn is a great spot for us to stay as we visit our son at Wesleyan. The young man at the front desk at check in was most helpful. He gave us a $10 voucher for the Tavern and told us about the family discount for stays while visiting Wesleyan students. Lisa, at the bar, was friendly and made us feel at home. We will definitely be staying again.
Lindsay-Leigh
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager - Mason el 25 mar. 2024
Hi Lindsay-Leigh, Thank you for leaving a review. I am glad that I could help you out and you were able to take advantage of the restaurant! We look forward to having you stay with us again.
4/10 Mediocre
Dominick
3 feb. 2024
Dominick
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Sarah
3 feb. 2024
Sarah
Se hospedó 1 noche en febrero de 2024
4/10 Mediocre
Richard
Viajó con su familia
28 ene. 2024
No le gustó: Personal y atención, estado de la propiedad e instalaciones
It could have been worse...
Richard
Se hospedó 2 noches en enero de 2024
Respuesta de Front Office Manager - Mason el 29 ene. 2024
Hi Richard, I appreciate you taking the time to leave a review. I would really like specifics so I know how we can do better next time. If you would like to talk to me about Jon's stay at all and how we can improve please call the front desk and ask for Mason
4/10 Mediocre
Maycie
Viajó con su familia y niños pequeños
14 ene. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A bit overpriced, I get that it’s a nice location and old hotel but the inside is comparable to a Holiday Inn Express but they don’t have any included breakfast, staff was rude when I called down to see if they were able to bring up a DoorDash delivery (it’s fine that they wouldn’t, but they were rude about even being asked), and there aren’t even microwaves to heat something up so it made giving my kids breakfast a bit difficult. I personally won’t return just due to the price compared to similar hotels that offer more amenities.
Maycie
Se hospedó 2 noches en enero de 2024
Respuesta de Front Office Manager - Mason el 16 ene. 2024
Hi Maycie, Thank you for leaving a review. I am sorry to hear that our staff was rude to you, I would appreciate it if you would give me a call so I know to whom you spoke. As for a microwave, we are not able to put them in guest rooms per the Middletown fire code but we do have one behind the front desk and we are happy to heat up items for guests. You can always book directly for the best rate. Again, I appreciate you leaving a review and if you ever want to talk about your stay please call the front desk and ask for Mason
10/10 Excelente
shaye
13 ene. 2024
shaye
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Joselyn
Viajó con su pareja
28 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall it’s comfortable
Joselyn
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
Bradford
Viajó con su familia
28 dic. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room wasn’t clean
The hotel itself was nice, but our room was not great. It just simply wasn’t clean. There were spots of a sticky liquid on the bedside table. I also found several pieces of food (lettuce) under the bedside table. The bathroom floor was also very sticky.
Bradford
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager - Mason el 16 ene. 2024
Hello Bradford, thanks so much for your honesty. I always want to make sure that guests are welcomed and feel comfortable in our rooms. It disheartens me to hear that you found your room to be unclean. I will make sure that I talk to our housekeeping staff about this. If you want to talk about your stay at all please call the front desk and ask for Mason
10/10 Excelente
Raymond
23 dic. 2023
Raymond
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Ann Marie
12 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is very helpful, room was great and bed very comfortable. Being winter, the quilts on the bed were too inviting...hard to leave such warm comfort in the morning! Property is lovely. Convenient and delicious restaurant on site. Only think lacking was sinage for parking.
Ann Marie
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Pamela
11 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pamela
Se hospedó 3 noches en diciembre de 2023
10/10 Excelente
Carla
4 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a pleasant experience
Carla
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager - Mason el 8 dic. 2023
Hi Carla, I am glad that you had a good time here. I hope you stay with us again sometime!
10/10 Excelente
Jason
4 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jason
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Gail M
1 dic. 2023
The sineage for the hotel needs to be much larger, it was very difficult to spot in the evening.
Gail M
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager - Mason el 8 dic. 2023
Hi Gail thank you so much for taking the time to leave a review. I will make sure that I talk with our executive team about making the second sign larger. We have a big one on the front of our building but it is high up so a lot of the time people do not notice it. Thanks again!
8/10 Bueno
Peter
28 nov. 2023
Le gustó: Limpieza, personal y atención
The room is fairly plain for the price. Excellent location on Main St.
Peter
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager - Mason el 29 nov. 2023
Hi Peter, thank you for taking the time to leave a review. I am happy that you enjoyed our location. If you decide to stay with us again and would like your room to be a little more special, we have amenities available to order. You can always call the front desk if you have any questions. Thanks again!
10/10 Excelente
David
Viajó en grupo
26 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice rooms nice common spaces. Very clean.
David
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager - Mason el 29 nov. 2023
Hi David, I am happy that you found your room clean and was able to enjoy some of our amenities. I hope you can visit again sometime! Thanks so much!
8/10 Bueno
Troy
19 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Troy
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Pamela
14 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pamela
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
sanjay
9 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
sanjay
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
XIAO
8 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was awesome stay
XIAO
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager - Mason el 14 nov. 2023
Hi Xiao, Thanks for taking the time to review the Inn. I am glad that you had a good stay. Come visit any time!
10/10 Excelente
Patrizia, washington
Viajó con su familia y niños pequeños
29 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a fantastic staying as usual. Thank you for your warm hospitality. We had a great time. Patrizia, Rick, and Alexandra
Patrizia
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Office Manager - Mason el 31 oct. 2023
Thanks so much for leaving a review Patrizia. I hope you stay with us again soon! We are happy to have you visit with us anytime.
8/10 Bueno
Miriam
20 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pretty good.
Miriam
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Office Manager - Mason el 23 oct. 2023
Hi Miriam, Thank you for taking the time to leave us a review. I hope you come to stay again so we can make your stay perfect next time.
4/10 Mediocre
Robert
13 oct. 2023
Le gustó: Personal y atención
Robert
Se hospedó 3 noches en octubre de 2023
10/10 Excelente
BRIAN
Viajó por negocios
10 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place for my business trip. Great location downtown near restaurants. I stayed at hotel for dinner in the Pub/restaurant. Food was good and service excellent.
BRIAN
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager - Mason el 23 oct. 2023
Hi Brian, thank you for leaving a review. I am glad that you enjoyed our restaurant. We have different specials every day so if you find yourself in Middletown again do not hesitate to stop by
6/10 Aceptable
Cliente verificado
Viajó por negocios
8 oct. 2023
Le gustó: Estado de la propiedad e instalaciones
solid 3.5 stars
Good location as this was for business, excellent front desk person at check-in (female, after 7p), clean attractive room, great mattress and dog friendly (though I didn't have my dog on this trip). Negatives - room was warm, ac was loud and the pillows were very uncomfortable - not a good nights sleep. A solid 3.5 stars.
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager - Mason el 23 oct. 2023
Hello, Thank you so much for your honesty. I am happy that our staff was accommodating. If you have the time and would like to give me a call so we can talk about your stay, feel free. I am going to look into which room you stayed in for a possible update on the pillows and ac unit. Thanks and if you choose to call, just ask for Mason
6/10 Aceptable
Cara
7 oct. 2023
Highly mediocre and overpriced
Cara
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager - Mason el 8 oct. 2023
Hi Cara, I appreciate your honesty. I am sorry to hear that your stay was not up to par. If you would like to talk about it at all, please give the front desk a call and ask for Mason. I would be happy to talk to you.
10/10 Excelente
heather
30 sept. 2023
heather
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Marion
27 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to Wesleyan and comfortable.
Marion
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mason - Front Office Manager el 27 sept. 2023
Hi Marion, thanks for leaving a review. I am glad you found our accommodations comfortable and enjoyed our location. On a nice fall day it is always good to take a walk to campus. Have a great day!
6/10 Aceptable
Woo
25 sept. 2023
Woo
Se hospedó 1 noche en septiembre de 2023
6/10 Aceptable
John
Viajó en grupo
14 sept. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
No one at check in and no one answering phone
John
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager - Mason el 31 oct. 2023
Hi John, I appreciate your time and your honesty in your review. It must have been frustrating to need assistance and not get it. Sometimes at the front desk we get saddled with other tasks that take us away from the desk or receive too many phone calls and are unable to respond immediately. Soon we are going to have a service help us with overflow calls. If you would like to talk about your stay at all, please call the front desk and ask for Mason
8/10 Bueno
Mike
3 sept. 2023
Mike
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
Patrizia, washington
Viajó con su familia
3 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very warm welcome. Very clean, walking distance to Wesleyan. A lovely cozy hotel. Charming
Patrizia
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager - Mason el 5 sept. 2023
Hi Patrizia, thank you for taking the time to submit a review! I am glad you found our inn charming and a nice place to stay. I hope we see you the next time you're in town
10/10 Excelente
nichole
2 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a great night with an amazing room.
nichole
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Office Manager - Mason el 5 sept. 2023
Thanks for leaving this review Nichole. I am glad you enjoyed your room. Come visit anytime!
8/10 Bueno
Susan
Viajó por negocios, Viajó con su familia
21 ago. 2023
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Parking terrible. No one at desk at check in
Susan
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Office Manager - Mason el 5 sept. 2023
Hi Susan, Thank you for taking the time to leave a review. I am sorry to hear that there was no one at the desk upon check in, sometimes our duties take us away from the desk momentarily. If you would like to talk more about your stay, please call the front desk and ask for Mason. Thanks again
8/10 Bueno
William
21 ago. 2023
William
Se hospedó 1 noche en agosto de 2023
4/10 Mediocre
rebecca
Viajó con su familia
30 jul. 2023
No le gustó: Limpieza
No repeat visit from us
I was very disappointed with the cleanliness of this hotel. There was a layer of dust on all the lamps, baseboards, alarm clock, etc. Stayed two nights and our room was not serviced so had to ask for clean towels and more toiletries. Good location- Wesleyan and restaurants definitely within walking distance.
rebecca
Se hospedó 2 noches en julio de 2023
Respuesta de Front Office Manager - Mason el 4 ago. 2023
Hi Rebecca, I appreciate your honesty. We currently offer service upon request, however this does not make up for the state of your room upon arrival. If you would ever like to discuss your stay, please call the front desk and ask for Mason. Thank you.
8/10 Bueno
William
Viajó con su familia
17 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
William
Se hospedó 1 noche en julio de 2023
10/10 Excelente
Beverly
Viajó con su pareja
17 jul. 2023
spent one night enjoyed the hotel and town. be sure to eat at La Boca great wings and delish mexican.
Hotel very clean and right in town to walk to everything
Beverly
Se hospedó 1 noche en julio de 2023
Respuesta de Front Office Manager - Mason el 21 jul. 2023
Hi Beverly, I am happy to hear that you were able to enjoy some of what Middletown has to offer. Come back anytime!
6/10 Aceptable
MARTHA
10 jul. 2023
No le gustó: Limpieza
VERY DISAPPOINTING
We stay over the weekend from 7/8 to 8/8.
The hotel was holding a wedding and with no regard for the
comfort of other customers, the noise of drunk guests went through the night.
The bathroom was not clear properly and the toilet was disgusting.
The breakfast was served at the Tavern, with a very rude and unprofessional waitress. Very disappointing experience.
MARTHA
Se hospedó 1 noche en julio de 2023
Respuesta de Front Office Manager - Mason el 21 jul. 2023
Hi Martha, I am very sorry to hear that your stay did not go as well as it could have. I expect our staff to act with care and respect towards our guests. If you would like to talk about your stay please call the front desk and ask for Mason
10/10 Excelente
Leona
Viajó con su familia
10 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome Customer Service
front desk was very helpful our GPS went out in our car and they guided us right to front door
Leona
Se hospedó 1 noche en julio de 2023
Respuesta de Front Office Manager - Mason el 13 jul. 2023
Hi Leona, thank you so much for taking the time to leave a review! I am always happy to hear when our front desk staff go above and beyond for our guests. Come visit anytime!
8/10 Bueno
Gary
7 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good Hotel
Good hotel, in a good location. If you need to be in the middle of town, this is a good choice.
Gary
Se hospedó 2 noches en julio de 2023
Respuesta de Front Office Manager - Mason el 13 jul. 2023
Hi Gary, Thank you for leaving this review! Downtown Middletown has lots of great restaurants and things to do. We are happy to be right in the middle of everything.
10/10 Excelente
Eileen
2 jul. 2023
Eileen
Se hospedó 1 noche en junio de 2023
10/10 Excelente
TAMMY
Viajó con su familia
27 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was absolutely amazing. Very friendly and welcoming.
Because it’s on Main Street there are plenty of places within walking distance.
The building has some wonderful history information as well.
Great trip
TAMMY
Se hospedó 4 noches en junio de 2023
Respuesta de Assistant Front Office Manager el 1 jul. 2023
We love to hear this Tammy! Thank you so much for sharing your experience with us. We hope to see you again :).
8/10 Bueno
Gretchen
Viajó con su familia
22 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nice property; great location
Gretchen
Se hospedó 1 noche en junio de 2023
Respuesta de Front Office Manager - Mason el 13 jul. 2023