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Opiniones sobre Leonardo Hotel Middlesbrough

4 out of 5
Leonardo Hotel Middlesbrough
Fry Street, Middlesbrough, England

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 419 de 831 opiniones" "
Evaluación: 8 - Bueno. 284 de 831 opiniones" "
Evaluación: 6 - Aceptable. 75 de 831 opiniones" "
Evaluación: 4 - Mediocre. 27 de 831 opiniones" "
Evaluación: 2 - Terrible. 26 de 831 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

9,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean hotel However when ordering food in the restaurant two of the items on the menu were not available
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved hotel! Would stay there again 😎👍
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Charlie

Viajó por negocios
Rooms, whilst clean are small and road noise is intrusive, Bar closes at 11pm
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Stephen

Viajó en grupo
Le gustó: Limpieza, servicios
Great position and very pleasant staff
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Harrison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was clean and parking was secure. Hotel is close to train station. Breakfast was very good.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Miles

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Leigh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mandy on reception was brilliant in helping us with our stay and answering questions.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

clare

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rashpal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every one was great and helpful
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mark

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff great facilities. Nice comfortable bedrooms
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me and my son enjoyed our stay. The staff were amazing and funny we will see you all again. until next time keep up giving peple good experiences in your hotel.x 💗
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Uchenna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Helen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, good facilities, good value. Very convenient for an event we were attending at the Town Hall.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Callum

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really liked the the room it was spotless and the staff was so lovely and polite I’ve definitely go again and the breakfast was decent and it was the perfect temperature.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jane

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Service was excellent but constant noise. Supposed “quiet area” was not quiet as 2 rooms had a group of people being loud all night. Didn’t get any sleep
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Lorna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really good value for money. Comfy beds. Really clean. Good location. Sraff so helpful and friendly. Needs light in the middle of the room.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Maurice

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very decent hotel. Just avoid the bar…..
The Leonardo hotel in Middlesborough is a very decent hotel. Easily accessible, satnav took me straight there, car park outside reception. reception area is spacious, clean and tidy. Personnel on the desk were cordial, not particularly welcoming but took care of business. There is a health club on site that guests are allowed to use FoC during the stay. This includes a gym and pool. The public areas are clean and well maintained. Some signs of wear only to be expected. Nothing negative at all. I was on the fourth floor. Room was spacious, clean, tidy, well appointed. A single window to the outside world didn’t exactly provide a stimulating view but then again what do you expect looking out of a Middlesbrough Hotel window. The hanging gardens of Babylon? Krakatoa erupting? (You know the script….: ). Decent amount of power sockets, USB connectors, kettle, tea, coffee etc. large bed, very comfortable. Shower room and WC no problem at all. Modern, clean and tidy. The negative was the hotel bar & restaraunt. As a lone business traveller, I didn’t want to head into town but the bar was soulless. Barman appeared bored & disinterested. 2 draft lager pumps on display, one of them was off leaving only one choice. Price for a pint was >£5. £5 for a pint where less than 100m away there is a bustling nightlife where a greater choice of drinks are less than half that price. If you can tolerate the Karaoke that is…. Very decent hotel. Avoid the bar.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Well worth a stay!
Excellent one night break. Super lunch, soup followed by swim, sauna, spa. Room fine, breakfast full choice and excellent. Staff helpful and friendly. Well done!
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Sarah

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
After coming here with my husband for a break away overnight we were unfortunately left disappointed. I had booked the executive room for us as this came with a seating area which we could relax in for the evening. On first impressions the room looked lovely but then closer inspection found it dirty and tired. The pool area was also dirty including the showers which I would not use. Also the handrail to walk into the pool was broken which was not ideal as I have a disability which means I have to use a walking stick and rails etc to assist me. This is the first time I have stayed in this chain of hotels and unfortunately will be the last
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Louie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic reception team.
A special shout out to the reception team. Mandy, Helga and Sam. We mentioned that we had come for our valentines day treat. When we enter our room, they had kindly laid out rose petals and a box of sweets on our bed. They are very friendly, nothing is too much trouble. They made our stay extra special, and they are a credit to your organisation.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Great stay as always staff super friendly facilities superb
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Vicki

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Martin, Newcastle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Andrew

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Miss Emma

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed in the king suite very spacious immaculate and clean super comfy bed food was amazing
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

K

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good breakfast, but poor soundproofing! Try to get a room on the opposite side to the busy dual carriageway next the hotel, else be kept awake by sirens and traffic noise! Can also hear snoring from the next room!
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Breandan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Keith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great staff, excellent service & food. Bathroom could be updated.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Richard

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic
Fantastic hotel
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tim

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

David

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
My room was freezing cold the radiator did not work and in the morning the shower was cold. I told reception in the morning and the lady didn't even apologise. Definately would not stay here again
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Graeme

Se hospedó 1 noche en enero de 2024

10/10 Excelente

dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend Stay
Travelled up for the weekend for a football match. Very friendly staff, comfortable rooms and an excellent breakfast. Highly recommended.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

David

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Georgina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location

10/10 Excelente

Colin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night stay
Stayed for 1 night on a night out with mates. Check-in was quick, staff helpful as I hadn't stayed here before. Room was clean and comfy. I had a quiet time. Hot bath and clean towels. Breakfast was plentiful and the restaurant staff were very friendly. All in all a great stay. Only thing not working was the sink plug didn't stop in. Room 514. All things considered a fab stay. Oh and cleaning staff chatty and friendly on my way out. Many thanks.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Always a pleasure to stay here. I'm here every week or so from Liverpool Great facilities and great staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Sewell Operations Manager el 6 ene. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Karen SewellOperations Manager

8/10 Bueno

christopher

Le gustó: Comodidad de la habitación
Family visit
Very good location for what we needed. Hotel staff friendly.
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Louie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Positive experience
Pleasant, friendly staff. Clean facilities. We'd happily stay here again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Nicola

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were all great really good service all round The pool and steam room sauna and jacuzzi was an added treat Breakfast was lovely and accommodating (lots of vegan options) The only thing was our room air con didn’t work and so we were a little on the colder side but they did offer a heater and were lovely and helpful when attended the room
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Sewell Operations Manager el 24 dic. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Bueno

Paul

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is nice, rooms are clean, beds comfortable. Area is not great. No restaurant availability on arrival evening as there was a private party, not a lot of options nearby. Room was not serviced and we had to go to reception to get supplies. Staff were mostly friendly.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Karen Sewell Operations Manager el 24 dic. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Aceptable

Lucia

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Brilliant
Only place I'll stay in Middlesbrough, stayed here 3 times in 6 weeks. The staff and facilities are brilliant
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Sewell, Operations Manager el 14 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Mediocre

Steven

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Maybe time to go to Premier Inn
I have been staying at this hotel for a few years as family live close by. It is getting old and tired. Room stunk of cannabis and someone in a close by room was smoking it until the early hours. Even with the window open and towel under the door it was hard to sleep because of the smell.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Sewell, Operations Manager el 14 dic. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excelente

Matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Sewell, Operations Manager el 14 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Cat

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel, incredible value for money. Great gym, pool all included. Staff were very helpful and friendly. Would definitely stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Sewell, Operations Manager el 14 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Aceptable

Stuart

No le gustó: Estado de la propiedad e instalaciones
Average and overpriced
Reception poor, bed great, no bottled water or biscuits with drinks, Road noise from A66 appalling, breakfast great. Overall way overpriced and poor compared to competitors.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Karen Sewell Operations Manager el 24 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,