2 outdoor pools, pool umbrellas, sun loungers

Opiniones sobre The Betsy - South Beach

4.5 out of 5
The Betsy - South Beach
1440 Ocean Drive, Miami Beach, FL

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 727 de 1008 opiniones" "
Evaluación: 8 - Bueno. 157 de 1008 opiniones" "
Evaluación: 6 - Aceptable. 66 de 1008 opiniones" "
Evaluación: 4 - Mediocre. 32 de 1008 opiniones" "
Evaluación: 2 - Terrible. 26 de 1008 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Karla

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
un hotel muy bonito, con mucha memorabilia, frente a la playa, limpio y personal amable. El servicio en la alberca fue lento, la habitación estaba bien. Excelentes los desayunos.
Se hospedó 4 noches en octubre de 2023
Respuesta de The Betsy el 31 oct. 2023
Dear Karla,We are so glad you joined us in South Beach and we are grateful for your feedback and positive score. We have noted your experience with our pool service, and we are glad you found our accommodations, public area, and service to be impeccable otherwise.We hope you will make yourself at home in South Beach with us again.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Alfonso

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La ubicación está perfecta para salir a caminar por el Ocean drive y el Ocean walk.
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Betsy el 19 sept. 2023
Dear Alfonso,We agree that our location shines here in South Beach! Thank you for embracing the walkability of our Ocean Drive hotel, and we hope we can welcome you back to our escape again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Enrique Dominguez, Mexico

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel para hospedarse en Miami Beach, muy original
Se hospedó 4 noches en septiembre de 2023
Respuesta de Betsy el 11 sept. 2023
Hello Enrique,Thank you for embracing our unique boutique experience here in South Beach! It was a pleasure to have you with us and we can't wait to host you again one day soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

César Iván tamez

Le gustó: Personal y atención, estado de la propiedad e instalaciones
El mejor hotel en South beach
Se hospedó 4 noches en agosto de 2023
Respuesta de The Betsy el 14 ago. 2023
Dear Cesar,Thank you for sharing your high endorsement of our South Beach escape! It was our pleasure to have you with us, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente, me encanto
Se hospedó 1 noche en septiembre de 2022
Respuesta de The Betsy el 19 sept. 2022
Dear Laura,We loved having you with us! Thank you for discovering us and come back soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Douglas

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, it was close to the night fun but not too close, right in front of the beach, great service and amenities.
Se hospedó 8 noches en septiembre de 2021
Respuesta de The Betsy el 4 oct. 2021
Dear Douglas, We agree that our location is the best of both worlds! Thank you for joining us and come again! Sincerely, Zach Plutzik, Managing Director

2/10 Terrible

Claudio

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Go to another place
Arrived Sat Night, took more than 30 min to get somebody to help with my duffle bags (ended up doing it myself) and despite asking at front desk nobody parked my car for probably more than 2 hrs. Ocean drive is closed to circulation so my car was parked beside the closed signed at the risk of being towed. We stayed four days, one of which our room was not cleaned and bed not tend. At Breakfast we did not get teaspoons for our coffee, and waiter manners impolite until we moved to the side with latino´s waiters (go Latins, UR the best!). And list of bad experiences go on and on... OWNERS: Review your personnel at once!!
Se hospedó 5 noches en agosto de 2021
Respuesta de The Betsy el 30 ago. 2021
Dear Claudio, What you describe is not on par with the level of hospitality and service, and we apologize for failing you during your stay. We want you to know you have been heard, and we will address your concerns with our team immediately. Thank you for sharing with us, and we hope to instill your trust in us one day soon. Sincerely, Zach Plutzik, Managing Director

10/10 Excelente

Jorge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El recibimiento fue muy bueno nosotros llegamos cansados por el viaje y nos hicieron sentir en casa
Se hospedó 1 noche en agosto de 2021
Respuesta de The Betsy el 30 ago. 2021
Dear Jorge, Thank you for sharing your feedback with us! It was our pleasure to have you with us and we hope to make you at home with us again. Sincerely, Zach Plutzik, Managing Director

10/10 Excelente

Luis A

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel buena ubicación
Hotel muy tranquilo para descansar solo o en familia
Piscina en la terraza
Al inicio de Ocean Drive
Playa muy bonita
Parasoles para los hiespedes
Se hospedó 7 noches en agosto de 2021
Respuesta de The Betsy el 17 ago. 2021
Dear Luis, Thank you for enjoying the Betsy with your family! We love your photos, and invite you all back again just as soon as you are able! Sincerely, Zach Plutzik, Managing Director

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
No pudimos dormir
El hotel es hermoso. La unica queja que tiene nuestra familia es mas que importante. Pagamos 2 noches y 600$ por noche mas otros gastos,para prácticamente NO DORMIR. Con todo y su exhibición de clase e imagen nos dieron una suite donde escuchamos hasta las 4am todos los ruidos de la calle.En un pais de tercer mundo como el que vivimos, los hoteles de algun prestigio, tienen sus ventanas totalmente insonorizadas. Es lamentable vivir experiencia como la nuestra en la suite 366. Regresamos anoche muertos del desvelo continuo. Grave falta para la imagen de este hotel, para nuestra retina. El personal agradable excepto el personaje que recibe a los huéspedes que llegaran al desayuno, que se percibe inaccesible, orgulloso., cortante, y muy poco amable. Es 2a experiencia visual y de observación directa con el. Los demas, altamente amables, respetuosos, con evidente placer en servir.El señor en comento, relativamente delgado y bajo, traje oscuro entero, en realidad cree que tiene el apellido de alto abolengo azul o es dueño del hotel. El hotel es repito, hermoso, de alto lujo, comida impecable...salvo el desafortunado horror de no poder dormir...nos sentiamos prácticamente en la calle.
Se hospedó 1 noche en agosto de 2021
Respuesta de The Betsy el 17 sept. 2021
Dear guest, We are sorry to learn of your dissatisfaction and we urge you to be in touch with our team if this issue has not been resolved. Thank you for sharing your valued thoughts with us. Sincerely, Zach Plutzk, Managing Director

8/10 Bueno

Alejandro

Le gustó: Limpieza
Excelente ubicación
Se hospedó 2 noches en noviembre de 2019
Respuesta de The Betsy el 2 dic. 2019
Dear Alejandro, Your positive score makes our day! Until next time! Sincerely, Zach Plutzik, Managing Director

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel esta muy bonito, la ubicación perfecta, el servicio que te brindan es excepcional. Sin duda alguna me volvería a hospedar en el Betsy.
Se hospedó 2 noches en octubre de 2019
Respuesta de HRM el 1 nov. 2019
Dear guest, We're so glad you loved our prime location and warm hospitality. Join us again soon! Best, Hyatt Regency Miami

10/10 Excelente

Sophie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good service and friendly staff
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 3 may. 2024
Hello Sophie,Thank you for taking the time to share your top score with us! It was our pleasure to pamper you, and we hope to see you again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot on south beach - quieter on the north end of the strip with beach front property. Wonderful staff, excellent service. They have their own part of the beach managed for them that’s great too
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 2 may. 2024
Hello William,We are so glad you discovered us here on our quiet end of Ocean Drive! It was our pleasure to spoil you throughout your stay, and we're glad you joined us on th sand as well!Sincerely,Zach Plutzik, Managing Director

4/10 Mediocre

Anna

No le gustó: Estado de la propiedad e instalaciones
The property is at the center of south beach
Se hospedó 1 noche en abril de 2024
Respuesta de The Betsy el 3 may. 2024
Dear Anna,We hope you enjoyed our location in the heart of South Beach, and that you took advantage of our proximity to the sand as well as our quiet stretch of Ocean Drive. We trust our team members were on hand to ensure everything went smoothly with your stay, and we would love to have you back one day to earn your top score.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

MARICON, SPRINGFIELD

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Betsy Hotel was more than I expected. All the staff were amazing, Fritzner at the reception desk was wonderful, he gave us a very nice room. Thanks Fritzner and Evan the Bellhop is very welcoming. Betsy has live music every night, the place is right next to the beach, they have umbrellas and drinks on the beach. Betsy is very walkable to other happenings during the night time. This is an amazing place to stay at. We will definitely stay there again. Highly recommended! To the staff, thank you for making our stay memorable, much appreciated.
Se hospedó 2 noches en abril de 2024
Respuesta de The Betsy el 2 may. 2024
Dear Maricon,Thank you for taking the time to share your glowing score with us! We love that you joined us for our nightly live music in the lobby and that you found our location to be ideal for other evening pursuits as well. We will pass along your praise to Fritzner and Evan who are always happy to lend a hand when needed, and we appreciate your recommendation to others very much.We will see you again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Elisabeth

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location and ambience, with wonderful staff!
Se hospedó 4 noches en abril de 2024
Respuesta de The Betsy el 1 may. 2024
Hello Elisabeth,Excellence is what we strive to provide upon every stay, and we are thrilled to know we delivered! It was a pleasure to pamper you in South Beach, and we hope to see you again.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Eugene Edward, Lima

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff great locstion. Would return in the future
Se hospedó 5 noches en abril de 2024
Respuesta de The Betsy el 1 may. 2024
Greetings Eugene,Thank you for sharing your five-star endorsement of our family-owned and operated hotel here in South Beach! We can't wait for your return!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Eduardo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We visited The Betsy for my 40th birthday with my wife and 6 year old son. We had a fantastic time, the place was great and the staff was amazing, great service from Rene and Joanny that made sure we were very well taken care of in the restaurant and Juan the bellboy that went above and beyond to make sure we had a great stay. Chris was also great in compensating a small delay with out room while checking in. Overall the staff is amazing and would highly recommend anyone staying at The Betsy.
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 29 abr. 2024
Dear Eduardo,We are so glad you celebrated your birthday with us, and thrilled to hear that you and your family so enjoyed your time with us. We will pass along your compliments to Rene and Joanny, as well as Juan and Chris.Thank you for your patience as we settled you in, and we hope we can count on your return!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Jerome

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice boutique hotel in a great location on the beach.
Se hospedó 4 noches en abril de 2024
Respuesta de The Betsy el 29 abr. 2024
Hello Jerome,Thank you for joining us on the beach for a few days of pampering, sunshine, and sand! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel. Service and amenities were great. Amenities fees are a bit high at $45. per day.
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 29 abr. 2024
Dear Robert,We appreciate your top score as well as your helpful feedback for our leadership. We hope you will return to see us at our family-owned and operated boutique hotel soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Sarah, Andover

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was SO nice. Great location. Loved our stay!
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 26 abr. 2024
Hello Sarah,It was our pleasure to introduce you to the five-star level of hospitality you can always expect from us at The Betsy! Please join us here on our quiet end of Ocean Drive again soon.Sincerely,Zach Plutzik, Managing Director

8/10 Bueno

Sébastien

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Bel hôtel art déco , proche de la plage. Belle piscine en rooftop. Des livres et tableaux partout. Ambiance plutôt calme. Chambre joliment décorée et literie confortable Compliqué de trouver son chemin dans l’hôtel, nous tournions en rond et nous n’étions pas les seuls. Le personnel n’était pas très serviable. Nous avions beaucoup de bagages à l’arrivée et nous avions du insister pour être accompagnés dans la chambre. Petit déjeuner moyen, notamment celui compris dans le prix de la chambre. Le café du petit déjeuner n’était pas top et l’alternative expresso à la carte était à 8$. La température de la chambre était soit très froide et soit très chaude avec un réglage assez aléatoire.
Se hospedó 2 noches en abril de 2024
Respuesta de The Betsy el 22 abr. 2024
Greetings Sebastien,Thank you for sharing your helpful review with our team. We are glad you loved our rooftop pool and enjoyed the books and paintings we fill our boutique hotel's rooms with, which does indeed create a calming and relaxing atmosphere.We are disappointed to hear that you were not guided to your room by a team member, especially when you had luggage because we do know that our two interconnecting buildings can be tricky to navigate. We will work to ensure future guests are not thus burdened, and we apologize for this oversight.We hope we can welome you back one day for a perfect visit.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved this hotel, the only complain I have is that the bed wasn’t on par with a hotel in this price range. The mattress was softer than ideal and sagging
Se hospedó 2 noches en febrero de 2024
Respuesta de The Betsy el 22 abr. 2024
Dear Daniel,We are glad you loved almost every aspect of your stay with us in South Beach, and we have noted that our beds are too soft for your comfort. We hope we can welcome you back for the perfect night's rest in the future.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
-
Se hospedó 2 noches en abril de 2024
Respuesta de The Betsy el 16 abr. 2024
Dear JessicaWhat a treat to find your five-star approval waiting for us! We hope our pools, beachfront, and boutique charm will bring you back to our doors again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Betsy never fails to disappoint. Since Covid, they closed off traffic on Ocean Drive, which makes the hotel that much nicer. A little oasis in Miami Beach. High class, refined, lots of art. I really enjoyed there. I’ve been going there for several years and I’ll continue to go.
Se hospedó 2 noches en abril de 2024
Respuesta de The Betsy el 15 abr. 2024
Greetings John,We are delighted you think so highly of our oasis here on Ocean Drive, and it is always a treat to welcome you 'home' to The Betsy! Thank you for your loyalty, and we can't wait to see you again.Sincerely,Zach Plutzik, Managing Director

8/10 Bueno

Francisco

Viajó con su familia
Le gustó: Limpieza, personal y atención
Staff was friendly and the restaurant on the property was very good
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 15 abr. 2024
Dear Francisco,It was such a treat to have you with us in South Beach, and we will share your compliments with our kitchen at LT as well.Hurry back!Sincerely,Zach Plutzik, Managing Director

8/10 Bueno

Haroon, Newnan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Daily music in the lobby. Did not like the breakfast choices for prepaid breakfast included.
Se hospedó 4 noches en abril de 2024
Respuesta de The Betsy el 9 abr. 2024
Hello Haroon,Thank you for sharing your positive score as well as your helpful feedback. While we wish you had enjoyed our Betsy breakfast as much as so many of our guests do, we're glad our live music aided to your enjoyment of our lobby and we trust the rest of your stay proved excellent. We look forward to ensuring a five-star stay the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

6/10 Aceptable

Piyush, Chicago

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We went for a girls weekend and were really excited to stay at the Betsy. Unfortunately we were let down. Does not feel like a 4 star hotel - more like a 3 star. There are no amenities except for the pool. The rooms are super tight, the walls are very thin and the beds are uncomfortable. They made many mistakes during the stay for which the manager apologized at the end of our stay. Great location though.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 8 abr. 2024
Hello Piyush,It is always disappointing to learn when we have let a guest down, and we are sorry your girls' trip did not live up to expectations.We wish you had utilized our additional amenities other than our courtyard and rooftop pools, such as our beach services, expansive gym, and live music, but we are heartened to hear that our management team ensured you were heard before your departure. We trust we make things right, and we do hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Anastasios

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This is nice hotel with a very good character l. Food and restaurants were great, very conveniently located, and staff was very courteous and welcoming. Special thanks to Fritz the bellman, and the concierge who recommended the best sandwich I’ve ever had in the US.
Se hospedó 3 noches en abril de 2024
Respuesta de The Betsy el 8 abr. 2024
Dear Anastasios,We love hearing from guests who appreciate our unique character here in South Beach, and we're glad you joined us for some meals at LT as well. As you discovered, our location is hard to beat, and we're glad Fritz could take such good care of you!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Shaun

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel on Ocean Drive. Easy access to beach. Great staff where they are always there to please.
Se hospedó 4 noches en abril de 2024
Respuesta de The Betsy el 5 abr. 2024
Dear Shaun,Thank you for sharing your endorsement! We loved hosting you here on Ocean Drive, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Richard A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved it, Akhona and Fritz were amazing!!
Se hospedó 5 noches en marzo de 2024
Respuesta de The Betsy el 5 abr. 2024
Hello Richard,Your top score makes our day! We will pass along your compliments to Akhona and Fritz, and on behalf of our entire Betsy team, please hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Douglas, Virginia Beach

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Betsy has an amazing vibe. The rooms are on the small side but very functional and homey with books and knick knacks. The staff is amazing and many have been there for many years. Door bell staff that have been there for 7-8 years and we have seen each of the 4 times we have stayed. LT restaurant quite good and breakfast can be included in the stay. Highly recommend the Betsy if you want to stay in South Beach.
Se hospedó 4 noches en marzo de 2024
Respuesta de The Betsy el 1 abr. 2024
Dear Douglas,Welcome back! We love that you embrace our unique vibe here at The Betsy, as we strive to be welcoming, friendly, comfortable, yet elegant. Our team is indeed the beating heart of our hotel experience, and we love hearing that you always feel so welcome and at home with us.We are honored to have earned your loyalty, and we appreciate your recommendation to others. Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Yeojeong

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location of this hotel is amazing. Basically everything is within walking distance. Loved how they offer us welcome champagne and all the staffs were nice.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 28 mar. 2024
Greetings Yeojeong,Thank you for joining us at our peaceful boutique hotel at the end of Ocean Drive! We were happy to welcome you in style, and we hope we can repeat the experience one day!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Olivia

Se hospedó 1 noche en marzo de 2024
Respuesta de Betsy el 16 abr. 2024
Hello Olivia,Thank you for joining us at our boutique hotel here in South Beach! We appreciate your top score and we hope to see you again just as soon as your travels allow!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Julie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Le personnel est fort sympathique
Se hospedó 1 noche en marzo de 2024
Respuesta de The Betsy el 27 mar. 2024
Dear Julie,It was a pleasure to introduce you to the five-star level of service we subscribe to at The Betsy, and we love that you experienced such a friendly welcome! Please make yourself at home with us any time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

2/10 Terrible

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención
Paid for a room with a balcony didn’t get one put us in a room that was pretty much in an alley awful
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 26 mar. 2024
Dear Richard,Thank you for sharing your candid feedback with us. We apologize for our failure to provide you with the room you booked, and for any confusion regarding this reservation. We know we can do better, and to that end, we hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Deanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de The Betsy el 15 abr. 2024
Hello Deanna,Thank you for sharing your top score with our team here at The Betsy! We hope your five-star approval will inspire a return!Sincerely,Zach Plutzik, Managing Director

6/10 Aceptable

James

No le gustó: Personal y atención
We liked the location of the property. The overall vibe of the Betsy was nice. Our room was very small for what we paid which was disappointing. The pool area was very basic. The menus were very over priced and the food was average. We found much better places to eat outside of the hotel. The staff was very aloof.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 27 mar. 2024
Dear James,Thank you for sharing your candid review, which helps us ensure every guest feels right at home with us in the future. While we are glad our South Beach location worked well for you, and that you were able to explore the many dining options nearby, we wish you had been better impressed by our courtyard and rooftop pools and our cuisine right here at LT. Our historic hotel contains many distinct room types, and we are confident we can situate you in just the right space for your needs should you decide to join us again one day. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

colleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful peaceful oasis right on Ocean Ave. Eclectic and original, tasteful and comfortable. We loved our stay!
Se hospedó 4 noches en marzo de 2024
Respuesta de The Betsy el 22 mar. 2024
Dear Colleen,We love that our original sense of style and unique decor spoke to you, and it was a pleasure to host you here in South Beach. We are delighted you loved your stay and trust we'll see you again one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Andrea

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely hotel with an art vibe, extremely friendly staff, great bar/restaurant & wonderful location.
Se hospedó 4 noches en marzo de 2024
Respuesta de Betsy el 21 mar. 2024
Dear Andrea, Your top score and lovely words make our day! Thank you for sharing your praise of our team with us, and we hope we can entice you back for another five-star stay soon! Sincerely, Zach Plutzik, Managing Director

10/10 Excelente

Wenjing

Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 8 abr. 2024
Dear Wenjing,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in South Florida as well.Sincerely,Zach Plutzik, Managing Director

6/10 Aceptable

Jacqueline

Viajó con su familia
No le gustó: Servicios
Liked the location and proximity of the hotel to the beach. We enjoyed the hotel pool on the top floor. Unfortunately, there were a variety of areas that did not meet our expectations. Getting someone to answer at the front desk was nearly impossible. When we asked for our room to be cleaned they only restocked the towels and made the beds. Accessing our room was VERY challenging each day. From the main lobby you take the elevator to the 3rd floor, get off and follow a maze until you find another elevator, you take that elevator down to the first floor. It was not convenient or enjoyable to do this every time. We also had less than desirable service at the restaurant for breakfast and slow and inaccurate service at the roof top pool. While the pool and beach were wonderful, we would not stay there again.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 19 mar. 2024
Dear Jacqueline,Thank you for sharing your invaluable feedback with us. As you learned, The Betsy is a combination of two connected historic properties, and as a consequence, navigating between our Florida-Georgian and Art Deco wings requires a bit of orientation. We apologize if our team didn't properly assist.We also apologize for the lapse of service you describe at our front desk and our rooftop pool, which is unacceptable to us. We are heartened to know you enjoyed our proximity to the beach and our pool ambiance, and we hope you will change your mind and give us a second chance to earn your full approval one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The atmosphere of The Betsy is the best I have ever experienced. Starting with the friendly caring staff (esp. Fritz, Juan, Julio) - our every need and question was answered and tended to. The interior design is gorgeous and inviting. An easy class and elegance. The lobby and bar with pianist playing is so lovely, one may never want to explore the rest of South Beach. Food is excellent. Resident dogs make the vibe so familial. You truly could spend an entire weekend appreciating the fabulous art on the walls throughout the hotel. Location steps from the beach and slightly away from the hub bub of late night partyers, but close enough to join in and then stroll home. Pricey like the rest of South Beach.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 19 mar. 2024
Dear Jennifer,We are so glad we could introduce you to the friendly, caring atmosphere we curate here at The Betsy. We will share your compliments with Fritz, Juan, and Julio in particular, and we're glad you joined us in our lobby bar to listen to some live music.Our resident dogs wag their tails hello, and we appreciate your kind words for our art collection and ideal location here by the sand.Join us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

ANNE PALLIER

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful and cozy, relaxed family atmosphere, impressive service and quiet rooms, direct access to the beach, great food and pool... the only surprise was how small our room was but it ended up just fine and impeccable every morning.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Betsy el 18 mar. 2024
Hello Anne,It was a delight to introduce you to the charms of our South Beach family-owned and operated hotel, and we're glad you enjoyed a relaxing and memorable stay with your family,We are glad everything turned out ideal, and we hope we have inspired a tradition of vacationing at The Betsy!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de The Betsy el 18 mar. 2024
Dear Michael,What a pleasure to find your five-star approval waiting for us! Come back to see us again in South Beach soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Vincent

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de The Betsy el 3 abr. 2024
Greetings Vincent,Thank you for joining us for a five-star stay in South Beach! It was a pleasure to host you and we hope we can repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Massimo

Le gustó: Limpieza, personal y atención
I love this place
Se hospedó 7 noches en marzo de 2024
Respuesta de Betsy el 12 mar. 2024
Greetings Massimo,We appreciate your five-star endorsement of our boutique escape here in South Beach! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Excelente

Christopher, MOORESTOWN

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Coffee barista was rude; the other staff was great.
Se hospedó 2 noches en marzo de 2024
Respuesta de Betsy el 12 mar. 2024
Hello Christopher,We appreciate your top score and are glad to hear that our team proved friendly and helpful almost across the board. We apologize for your experience with one barista, however, as your stay should have been flawless.Please join us again should your travels once again include South Beach. We know we can fully deliver.Sincerely,Zach Plutzik, Managing Director

8/10 Bueno

Carli

Se hospedó 4 noches en marzo de 2024
Respuesta de The Betsy el 26 mar. 2024
ello Carli,Thank you for gifting us with your positive score! We hope we can entice you back to South Beach one day soon. The Betsy awaits!Sincerely,Zach Plutzik, Managing Director