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Opiniones sobre Stirrup House by Pattio

2 out of 5
Stirrup House by Pattio
3242 Charles Ave, Miami, FL

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 22 de 42 opiniones" "
Evaluación: 8 - Bueno. 10 de 42 opiniones" "
Evaluación: 6 - Aceptable. 4 de 42 opiniones" "
Evaluación: 4 - Mediocre. 4 de 42 opiniones" "
Evaluación: 2 - Terrible. 2 de 42 opiniones" "

8,4/10

Limpieza

7,6/10

Personal y atención

7,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Douglas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo perfecto. Impecable, tranquilo, muy limpio, recomendado y seguro. Volvería sin dudarlo.

6/10 Aceptable

JERYLEE MELISSA

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza, personal y atención
The property and the bedroom very nice but there is no cleaning service during the stay. I stayed 11 days and i asked for the room service and they told me that they clean the room after i leave. I am on holidays, the last thing that i have in my in mind its to be cleaning the hotel bathroom, etc. Other point is the parking area, it is not in the property it is in street behind and there is not connection between the parking area and the stirrup house, you have to walk out. For me was a problem, i used to arrive very late at night. This is a place to stay maximum 3 days, no more than that. The bedroom and bathroom have to be cleaned everyday or every 2 days, and it is absurd for me to be cleaning the bedroom and bathroom or looking for a place to wash the towels during my holidays.
Se hospedó 11 noches en julio de 2023

10/10 Excelente

Catalina

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great. We didn't have any issues and if we needed something they always answered.
Se hospedó 7 noches en abril de 2024

8/10 Bueno

Josy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I was not sent my codes for the doors until after i arrived and only because I rang, and i had to get contact number from another guest. Otherwise, I liked the history of the property and the rooms done to a good standard. It was convenient to eating. I would suggest it could use some loungers and tbe towels could be bigger.
Se hospedó 6 noches en marzo de 2024

4/10 Mediocre

Ian

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
Horrible chrck in process. Electronic code thatt was enailed was a generic one that worked on all doors. Took forever to get get a secure code. No response via phone to calls for help, only text messaging. No response to request for wifi password. No daily housecleaning (and not enough garbage recepticals). No onsite parking. Their lot was in a garage lot you had to walk to with a complicated process to get security to let you in.

6/10 Aceptable

Faith

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios
If you need a place to shower and sleep at when in the heart of Miami, this is a good option! great to walk around the grove area and to different restaurants. It felt safe and easy to access with your own code, and the parking was good as it felt safe that our car was in a garage literally on the street behind the house. The building the garage was located in did have electrical issues so the elevator wasn’t working for one day, but I didn’t mind since there was always security watching the garage. Wish there were more towels provided, and specifically towels that weren’t stained as some felt dirty. The tub is nice, but hard when the shower head is not high, making it hard to wash your hair. The shower curtain and lining also had mildew and stains and the drain didn’t work well so the water would accumulate in the tub. Because it’s a historic building, it’s not sound proof entirely so I did hear other guests’ alarms in the morning or foot steps, but not horrible. I did have issues with checking-in and was provided with a phone number in the email that wasn’t correct but eventually got in contact with staff who were nice to sort it all out before I arrived. Definitely would consider again
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Rich

No le gustó: Personal y atención

2/10 Terrible

Funda

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was the worst place I ever stayed,I never received a mail concerning my stay,altough called them one day ahead and the day arrived for 5 times,they didn’t answer till 1 pm,The person answered the phone was rude and even asked 4 times for wifi,they didn’t BOTHER to answer!!!!Also,the room was pitch dark because lights didn’t work and they didn’t care to change!!! I had 2 terrible days in there and I highly suggest you to keep away from this place ,even not list it and DO NOT waste your money!!
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Yee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful historical inn in Coconut Grove. There are great restaurants, shopping, and it is close to downtown. 1 star off for the slow check in communication. Had to call and email the property management company multiple times to receive door codes and arrival instructions.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Chad

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Location is perfect. No staff on premises Tub with hand held shower only. Mildew and mold on shower curtain. Parking garage was around the other side of the block, about a 5 minute walk—not terrible except in the rain!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Arjuna, York

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is situated steps away from the amazing Coconut Grove strip - which has tons of amazing restaurants, bars, and cafes. Neighbourhood is well lit, and felt very safe to walk around at night. Keyless entry to the residence was a breeze, and the interior and rooms are absolutely gorgeous - such a nice change from your standard hotels. Was a bit tricky to shower in the clawfoot tubs without getting water anywhere, but we were able to manage. The rooms also have ample storage for clothes and belongings. Parking is unfortunately not onsite - but you can pull up to unload your bags, and the parking garage is a 2-3 mins walk around the corner (the concierges there were excellent, and underground parking felt very secure). All in all, thrilled with our decision to stay here, and have already recommended it to friends and family.
Se hospedó 7 noches en febrero de 2024

6/10 Aceptable

Daniele

Se hospedó 9 noches en febrero de 2024

10/10 Excelente

GREGG

Viajó por negocios
I really liked this property. The only minor difficulties were the electronic door locks were erratic, and the parking was a garage a block and one half away. All told, I was very, very pleased.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
great location!
Great little house, very close to everything in coconut grove.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Terra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quaint and comfy
The only complaints I have about the house was the overpowering Lysol scent. I mean I understand clean, don't get me wrong, but it was to the point of almost being like headache worthy. The bed had little black flakes on it which wasn't a big deal and that's about all I can really say that was not absolutely perfect. It was a cozy and quaint room, and we had everything we needed really. I would say to use different codes around the house because I'm sure that with the front door being one code and our door being just our room number and the same code, all the other rooms could be the same. Like room number one could be one XXX room number two could be two XXX etc and I feel like if someone untrustworthy was in the house they could have come into our room at any time. That's it that's all the complaints I have not really a big deal. Everything else was great, the bed was amazing I love that bed.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Isikeli

Se hospedó 9 noches en diciembre de 2023

10/10 Excelente

Andrew

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Antonella

Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Charming vintage home renovated with good quality fixtures and furnishings. Very responsive management, and an ideal location for exploring Coconut Grove.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Kara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Repeat guest. Great property. Updated and very pretty
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Kara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well decorated and new. Amazing property
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Vitali, Mamaroneck

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jonelly

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
10/10
Best stay in coconut grove and affordable. It was in the most perfect spot with restaurants and shopping centers at walking distance. as girls we felt completely safe staying at this shared space home and the only thing i can say is it was comfortable and the rooms are more spacious than the photos say. We loved it here and would definitely come back and stay at this historical home.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Jack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super cool historical house!
The only thing I’d point out is that there are is no on-site staff. However, there is always someone taking calls. However, it truly is that sort of thing that just doesn’t exist anymore. The house was restored and looks nearly like the day it was built. Other than that, you really are missing out on something very special by not staying there.
Se hospedó 7 noches en julio de 2023

10/10 Excelente

Sebastien, San Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was very clean / comfortable. The instructions were very clear. The place was very quiet. The area around the property was nice with amenities. I strongly recommend this property.
Se hospedó 5 noches en julio de 2023

8/10 Bueno

Paul

Se hospedó 5 noches en junio de 2023

10/10 Excelente

Wanadine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice place to stay. Very big
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Leyla

Se hospedó 5 noches en junio de 2023

10/10 Excelente

Kara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Ana el 27 jun. 2023
Hi Kara!!Thanks for staying with us. Hope to have you with us again.Your friends at Pattio

8/10 Bueno

Penny

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 3 noches en junio de 2023
Respuesta de Ana el 22 jun. 2023
We are happy that you enjoy your stay. Hope to see you back soon!!

8/10 Bueno

Puja

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Ana el 22 jun. 2023
Thank you for choosing us. We are glad that you enjoy your stay. Hope to see you soon!!

4/10 Mediocre

Dana

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Se hospedó 3 noches en abril de 2023
Respuesta de Pattio el 12 abr. 2023
We are sorry to hear you you did not have a good experience with us. Thank you for voicing your opinion to us.

10/10 Excelente

Abigail

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the staff was great and very accommodating, i felt extremely safe there and it was a beautiful place to stay!
Se hospedó 2 noches en marzo de 2023
Respuesta de Pattio el 28 mar. 2023
We are very glad that you enjoyed your stay, Abigail! We hope to see you back soon!

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful stay in an historic house, in Miami's best part of town to relax and enjoy
Se hospedó 3 noches en marzo de 2023
Respuesta de Pattio el 21 mar. 2023
We are glad that you enjoyed your stay, Thomas! We hope to see you back soon!

8/10 Bueno

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Very nice home with a wonderful history. The staff that I dealt with were very helpful and sweet. This place would be best suited for single travelers or a couple. The room is very cramped quarters and there’s nowhere to sit in the room to put on make up or do hair. The coffee option in the room was awful. This place could stand to use a Nespresso machine in the dining room area and get rid of the useless coffee makers in the room. The shower in the room is a handheld nozzle and getting in and out of the tub felt like a safety risk. The parking situation isn’t the best either. It’s a block away in another building - which was inconvenient and felt a little unsafe at night. The location is nice and I love the idea of what they are trying to do with this home. Not the kind of travel situation for most to be honest and I feel bad saying that.
Se hospedó 3 noches en marzo de 2023
Respuesta de Pattio el 7 mar. 2023
Hi Melissa, thank you for your feedback. We are always looking for ways to improve the stay of our guests.

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely, comfortable, and charming!!!!
We had an amazing stay in this lovely historic home. Great location and value plus included parking with free in and out. Host Pattio was very friendly with great communication!
Se hospedó 3 noches en febrero de 2023
Respuesta de Pattio el 14 feb. 2023
We are so glad you enjoyed your stay with us! Hope to see you back soon!

4/10 Mediocre

Leah

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
My high hopes for this property were instead met with a strange and incomplete experience. Some basic tenants of hospitality, such as providing clear and correct check-in information, were not fulfilled by the Stirrup House team. Design choices for the room were not very comfortable (lamp that is difficult to turn on, ill-equipped clawfoot tub, too tiny minifridge) and those were not offset by the provision of other amenities- which were not provided. There are other ways in which this felt like an odd air bnb collective encounter, and that was all the more disappointing when considering the historical value and story of this house.
Se hospedó 3 noches en febrero de 2023
Respuesta de Pattio el 15 feb. 2023
Hello, Leah. We are sorry to hear that your expectations were not met. We value and appreciate your honest feedback. We plan on fixing these issues in order to improve the experiences of future guests.