Recepción

Opiniones sobre Hotel Greystone - Adults Only

4 out of 5
Hotel Greystone - Adults Only
1920 Collins Avenue, Miami Beach, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 362 de 549 opiniones" "
Evaluación: 8 - Bueno. 100 de 549 opiniones" "
Evaluación: 6 - Aceptable. 45 de 549 opiniones" "
Evaluación: 4 - Mediocre. 18 de 549 opiniones" "
Evaluación: 2 - Terrible. 24 de 549 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

GUSTAVO RAFAEL

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelentes instalaciones, ubicación y trato amable
Se hospedó 3 noches en febrero de 2024
Respuesta de Jordan Stone el 17 feb. 2024
Good Morning Gustavo, Thank you for your most recent stay with us at Hotel Greystone in Miami Beach. We are so happy you had an amazing experience and we look forward to hosting you again very soon.

10/10 Excelente

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Limpieza 100
Se hospedó 1 noche en enero de 2024
Respuesta de -Fernando,Greystone Assistant Front Office Manager el 23 ene. 2024
Hello Claudia, thank you for staying with us! We greatly appreciate the score! We look forward to having with you stay with us in the near future! Until then, safe travels!

10/10 Excelente

Ivan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Respuesta de Fernando R. - Assistant Front Office Manager el 7 feb. 2024
Hello Ivan, thank you for the great score! It was a pleasure to host your stay! We look forward to your return in the near future!

2/10 Terrible

Andres

No le gustó: Personal y atención
Me retuvieron un depósito de mi TC Que no me han devuelto, Eso me parece muy desagradable y deshonesto por parte de este hotel
Respuesta de Jordan Stone el 18 dic. 2023
Good Afternoon Andres, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are happy to have hosted you but sad to see that you didn't enjoy your time. I don't see any funds on your reservation that are being withheld. If you would like to discuss over a phone call please let me know, so I can further assist you.

10/10 Excelente

Germaine, Bayamon

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó mucho ya que está en una excelente ubicación para todo comida tiendas de ropa etc el hotel está bello ambiente relajador
Se hospedó 2 noches en octubre de 2023
Respuesta de Fernando R. - Assistant Front Office Manager el 30 oct. 2023
Hello Germaine, thank you for staying with us and the wonderful comments! We look forward to your return in the near future!

10/10 Excelente

Randy

Le gustó: Limpieza, personal y atención
Good
Se hospedó 2 noches en agosto de 2023
Respuesta de Jordan Stone el 27 ago. 2023
Thank you!

10/10 Excelente

BETSABE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusta los beneficios que tiene como propiedad ViP
Se hospedó 3 noches en mayo de 2023
Respuesta de Fernando R. - Assistant Front Office Manager el 3 jun. 2023
Gracias por el maravilloso comentario Betsabe. ¡Esperamos que se quede con nosotros en un futuro cercano! Hasta entonces, ¡buen viaje!

10/10 Excelente

Fernando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023
Respuesta de Jordan Stone el 17 may. 2023
Fernando, Thank you so much for staying with us at Hotel Greystone and thank you for this amazing rating! We look forward to having you back with us very soon.

10/10 Excelente

Fernando

Se hospedó 1 noche en mayo de 2023
Respuesta de Jordan Stone el 16 may. 2023
Hello Fernando, Thank you for staying with us. We are so happy to see you enjoyed your time and pleasle come see us again soon.

8/10 Bueno

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se oia perfectamente lo que sucedia en cuartos vecinos
Se hospedó 4 noches en mayo de 2023
Respuesta de Jordan Stone el 14 may. 2023
Hello Ana, Thank you for staying us at Hotel Greystone. Please come see us again soon.

10/10 Excelente

EMILIO, Atenas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente sin lugar a duda será nuestro hotel para visitar Miami Beach en futuros viajes. Un servicio destacable, la mejor ubicación y el hotel muy limpio.
Se hospedó 6 noches en abril de 2023
Respuesta de Jordan Stone el 12 abr. 2023
Good Evening Emilio, Thank you for staying with us at Hotel Greystone. We appreciate your feedback and cannot wait to have you back with us a guest.

2/10 Terrible

Abraham

Se hospedó 3 noches en enero de 2023
Respuesta de Jordan Stone el 3 feb. 2023
Good Morning Abraham, Thank you for being a guest with us at Hotel Greystone. I'm saddened to see you did not have a great time during your stay. Do you care to share any more details so that we can help rectify this issue? Thanks again.

2/10 Terrible

Maria

Se hospedó 5 noches en octubre de 2022

6/10 Aceptable

Leonardo

Se hospedó 3 noches en julio de 2022

10/10 Excelente

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto el trato cordial y la disposición de todos los que estaban en la recepción para cualquier cosa que necesitaras , lo que no me gusto es que en los tres dias que estuvimos no vi donde se servía el desayuno , que se supone teníamos cortesía.
Se hospedó 3 noches en marzo de 2022
Respuesta de Jordan Stone el 23 mar. 2022
Hi Nancy, Thank you so much for styaying with us. We are so happy to see you have a great stay and we look forward to having you back soon.

10/10 Excelente

Bet, Buenos Aires

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Le falta, tienen poco personal, el personal no esta entrenado aun, la mayoria solo habla español, tienen mucho para mejorar, mucho, pero tratan de hacer lo mejor. Y eso cuenta.
Se hospedó 2 noches en marzo de 2020
Respuesta de Greystone Miami Beach el 18 mar. 2020
Hi Bet, thank you for your feedback!

10/10 Excelente

Bet, M Buenos Aires

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno. Todo OK. Lo voy a repetir. Es value for money. Yo lo recomiendo.
Se hospedó 1 noche en febrero de 2020
Respuesta de Greystone Miami Beach el 3 mar. 2020
Muchas Gracias! Nos vemos la proximima ves!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2020
Respuesta de Greystone Miami Beach el 3 mar. 2020
Thanks for joining us!

10/10 Excelente

Marisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay here was incredible! The service was top tier, the pool and pool bar/staff was fantastic and the restaurant/chef was simply amazing! I will be returning again and again. Bravo Greystone, your service was outstanding!
Se hospedó 3 noches en abril de 2024
Respuesta de Jordan Stone el 2 may. 2024
Good Afternoon Marisa, Thank you so much for your most recent stay. We appreciate your feedback and we are so happy to see you enjoyed your experience with us. Please feel free to come back again anytime your are in Miami Beach.

8/10 Bueno

Danaiy'sha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a wonderful place. The staff was absolutely wonderful on my very last day. Our flights did not leave until later in the evening, so we still had access to the beach and still to be able to get access to the beach. We still had access to the hotels pool and the staff was very nice about holding our bags the Hotel was very clean. Nice only complaint that I would have is the water didn’t drain the best in the shower. The door didn’t close really well but other than that it was great.
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 29 abr. 2024
Hello Danaiy'sha, thank you for great feedback! It was a pleasure to host your stay! We take every comment to heart, so that we may better ourselves for you and future guest. Until then, safe travels!

8/10 Bueno

Valerie

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
This is my go-to hotel when staying in miami. However, today the receptionist was incredibly rude on sunday april 28. Too bad because i am a returning customer
Se hospedó 3 noches en abril de 2024
Respuesta de Fernando R. -Front Office Manager el 29 abr. 2024
Hello Valerie, thank you for the feedback! We take every comment to heart so that we may better ourselves for you and future guests! If you would like to discuss further, please reach out to me. Until then, safe travels!

8/10 Bueno

Elie

Very good hotel to stay when in SoBe
Se hospedó 6 noches en abril de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 14 abr. 2024
Hello Elie! Thank you for the score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

4/10 Mediocre

Yang

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The real living is not looking like the pics when I booked . Was very loud at night, bad soundproofing.
Respuesta de Fernando R. - Assistant Front Office Manager el 14 abr. 2024
Hello Yang, thank you for the feedback! We take every comment to heart, so that we better ourselves for you and future guest! Please reach out to me the next time you decide to come down. I would love to discuss further. Until the safe travels!

8/10 Bueno

Janis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel Greystone is well maintained and a class act! Nice "welcome" bottle of wine in our room with handwritten note. Staff are extremely friendly, helpful and courteous. Loved the location to beach (chairs & towels included), stores and restaurants. Roof top pool and area were beautiful and nice cozy courtyard to enjoy in the evening. Only downside is room was a little small but loved how eco friendly this hotel is. Would highly recommend.
Se hospedó 2 noches en abril de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 11 abr. 2024
Hello Janis, thank you for your wonderful comments! I'm thrilled to tell the team! It was a pleasure to host your stay! We look forward to your return in the near future!

6/10 Aceptable

enrico

Viajó por negocios
couzy property
Se hospedó 1 noche en abril de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 8 abr. 2024
Hello Enrico, Thank you for the score. Would have love to know why so low. Please reach out to me so we can discuss further. Until then, safe travels!

10/10 Excelente

Alvan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Work on a deal to make parking costs less to guest
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 4 abr. 2024
Hello Alvan, thank for the great score! I'll make sure to bring it up to the higher up. We look forward to your return in the near future!

10/10 Excelente

Megan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay here! My husband and I stayed for our anniversary at the end of March and loved every minute. Super close to the beach and convenient for lots of restaurants and shopping! The roof top pool was clean and not overcrowded. The bar tender was attentive and super sweet! The front desk staff was so helpful and friendly consistently for our stay. The room was clean and the beds were very comfortable! The house keeping staff did a great job daily keeping our living space fresh 🙂 The noise level at night was not bad at all. I'm a light sleeper and I got great night's sleep every night. I highly recommend and will be back!
Se hospedó 4 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 3 abr. 2024
Hello Megan, thank you for the all the wonderful comments! The team will be thrilled to hear the news! We look forward to your return in the near future!

10/10 Excelente

Victor, Newington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 21 abr. 2024
Hello Victor, thank you for awesome score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Elvin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best hotel in Miami!
Se hospedó 1 noche en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 31 mar. 2024
Hello Elvin, thank you for the great comment! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Eileen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always the best service, beach nearby and pool! Assistant Manager is awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de Jordan Stone el 28 mar. 2024
Good Afternoon Eileen, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are so happy that you had an awesome stay with us and we will make sure to share your feedback with Fernando and the rest of the team! Please come see us again soon.

10/10 Excelente

Joannie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service and convenient enough to all great places
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 27 mar. 2024
Hello Joannie, thank you for the comment! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Virgil

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful.property, perfectly located in South Beach. I really dont have anything negative to write. I would have liked for the restauraunt tonhave been open for breakfast but thats about it. A wonderful hotel!
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 27 mar. 2024
Hello Virgil, Thank you for the wonderful comment! It was such a pleasure to host your stay with us! We look forward to your return in the near future!

10/10 Excelente

Matilda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel!
Se hospedó 4 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 26 mar. 2024
Hello Matilda, Thank you for the great comment! It was a pleasure to host your stay! We look forward to your return in the near future!

10/10 Excelente

Sarah, Chicago

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is attentive and polite and property is right near the beach
Se hospedó 2 noches en enero de 2024
Respuesta de Jordan Stone el 26 mar. 2024
Good Morning Sarah, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are so happy to see our staff were able to provide you with an amazing guest experience. Please come back to be our guest anytime you are in the area. It would be our absolute pleasure to host you again.

10/10 Excelente

Tiffany

Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 15 abr. 2024
Hello Tiffany, thank you for the fantastic score! It was a pleasure to host your stay! We look forward to your return in the near future!

10/10 Excelente

Sydnie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fernando was so to everyone, and the lobby looked even better than the pictures on here! Staying at a small hotel was much more enjoyable than a huge and crowded one.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jordan Stone el 26 mar. 2024
Good Morning Sydnie, Thank you for being our guest at Hotel Greystone, located in South Beach, Miami. We appreciate your positive feedback and are so happy you had a great stay with us. Thank you for shouting out Fernando, our Assistant Front Office Manager. We will make sure to share this with him and celebrate him in front of his peers. Please come see us again soon, whenever you are in the area.

10/10 Excelente

Jason

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was so kind and helpful. The rooms in the main building are nicer than the courtyard.
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 25 mar. 2024
Hello Jason, thank you for wonderful comments! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Derick

Se hospedó 2 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 14 abr. 2024
Hello Derick! Thank you for the awesome score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Nazly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing!
Se hospedó 5 noches en marzo de 2024
Respuesta de Jordan Stone el 21 mar. 2024
Good Afternoon Nazly, Thank you so much for staying with us at Hotel Greystone. We appreciate the kind words and look forward to hosting you again soon.

8/10 Bueno

Jesse Howard

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 22 mar. 2024
Hello Jesse, thank for the good score! It was a pleasure to host your stay! We look forward to your return in the near future. Until then, safe travels!

10/10 Excelente

Laetitia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience! Clean and convenient location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 18 mar. 2024
Hello Laetitia, thank you for the great comment! It was such a pleasure to host your stay! I look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Fareha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed my stay at Gray Stone Walking distance to beach ,restaurant,shops etc
Se hospedó 3 noches en febrero de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 17 mar. 2024
Hello Fareha, thank you for the lovely comment! It was a pleasure to host your stay! We look forward to your return in the near future. Until then, safe travels!

10/10 Excelente

TIFFANY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de -Fernando,Greystone Assistant Front Office Manager el 14 mar. 2024
Hello Tiffany, thank you for the great comment! The team will be thrilled to hear! It was a pleasure to host your stay! We look forward to hosting you again in the near future!

8/10 Bueno

Alan, Dallas

Se hospedó 4 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 31 mar. 2024
Hello Alan, thank you for the score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Excelente

Maccailein

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Service was a class above.
Se hospedó 2 noches en febrero de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 10 mar. 2024
Hello Maccailein, thank you for the fantastic comments! I'm thrilled to tell the team! We take pride in our service! We look forward to your return in the near future!

10/10 Excelente

Katherine, Arlington

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything and can’t wait to go back! Great central location, loved the rooftop pool and amazing staff
Se hospedó 3 noches en febrero de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 10 mar. 2024
Hello Katherine, thank you for the great comment! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

2/10 Terrible

domingo

Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan Stone el 28 mar. 2024
Good Afternoon Domingo, Thank you so much for staying with us at Hotel Greystone. I'm sorry to see you didn't enjoy your time on property. I would love to learn more about your experience if you don't mind. Please let me know and it would be my pleasure to reach out.

10/10 Excelente

Silvia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a wonderful time at the Greystone. The location can't be beat, the room was very clean and modern, the pool was lovely, and the staff was very helpful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 10 mar. 2024
Hello Silvia, thank you for the wonderful comments! The team will be thrilled to hear! We look forward to your return in the near future! Until then, safe travels!

8/10 Bueno

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was okay
Se hospedó 6 noches en febrero de 2024
Respuesta de Fernando R. - Assistant Front Office Manager el 6 mar. 2024
Hello Daniel, thank you for the score! It was a pleasure to host your stay. Please reach out to me the next time you come down. It would be a pleasure to discuss what we could of done better to ensure you had a perfect stay. Until then, safe travels!

10/10 Excelente

Minela

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Jordan Stone el 26 mar. 2024
Hi Minela, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are so happy you had a great time and we appreciate the excellent rating. Please come see us again anytime you are in Miami Beach.