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Opiniones sobre Hotel Globe / Miami AZ - Highway 60

2 out of 5
Hotel Globe / Miami AZ - Highway 60
Miami, AZ

Opiniones

4,4
Evaluación: 10 - Excelente. 16 de 116 opiniones" "
Evaluación: 8 - Bueno. 11 de 116 opiniones" "
Evaluación: 6 - Aceptable. 10 de 116 opiniones" "
Evaluación: 4 - Mediocre. 15 de 116 opiniones" "
Evaluación: 2 - Terrible. 64 de 116 opiniones" "

4,6/10

Limpieza

5,4/10

Personal y atención

4,6/10

Servicios

4,2/10

Estado de la propiedad e instalaciones

4,6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Wenonah

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not a happy camper!
Hotel was closed, ended up sleeping in my truck!
Se hospedó 3 noches en noviembre de 2021
Respuesta de Ammy el 21 nov. 2021
We are sorry to know this, Wenonah! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Leticia

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2021

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Baffling
The whole experience was baffling. Online, it looked fairly decent and just what I needed for a simple, one night stay. On the booking, it said check in was at 3pm. I tried to go to the front desk to check in, only to find it was locked with no one answering the front desk phone. There were no signs of when the front desk person would be back or where they went. Called the number again, and was transferred to a national hotline where the representative tried to call the front desk, and then the manager, with no response. Since there were no other OYO locations in the area, I had to find a different hotel last minute, and may or may not get a refund since the issue was to be escalated and reviewed after 24-48 hours. Would not recommend, entire process stressful and unprofessional.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Joe el 13 sept. 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joe

2/10 Terrible

Trevin

Se hospedó 1 noche en septiembre de 2021
Respuesta de Cheshta el 17 sept. 2021
Hi, Trevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms comfortable pillow top beds and they have HBO and the Cinemax channels.
Se hospedó 3 noches en julio de 2021
Respuesta de Joe el 22 ago. 2021
Thank you for rating us with such awesome words! We will strive to keep up with your expectations always. Regards, Joe

2/10 Terrible

Eli

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Vomit
Makes you wanna puke Room 107
Se hospedó 1 noche en julio de 2021
Respuesta de Jane el 20 ago. 2021
Sorry for the hassle you faced, Eli! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Catherine

Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was easily the worst motel I have ever stayed in. The room smelled like pet urine. The carpets were stained. The blankets had cigarette burn holes in them. The towels were stained and frayed. When I opened up the refrigerator two roaches scurried out.
Se hospedó 1 noche en julio de 2021
Respuesta de Karen el 6 jul. 2021
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Karen

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
This motel room was a great price, however that was the only thing great about it. The room was dirty and the carpet wet. The curtains had filth all over it and the sheets looked dirty. The bathroom floor was very creaky and there was no trash cans. The towels had dog hair all over them. I had to get back into the dirty shower to rinse off again and use my clothes to dry off. I would not recommend this place to anyone. The staff was very nice and friendly.
Se hospedó 1 noche en junio de 2021
Respuesta de Leo el 3 jul. 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was nothing even fair about the place. Floors where so dirty it would make your feet black with dirt. Children and adults making all kinds of noise late into the night. Even at $56 a night, it wasn't worth $20.
Se hospedó 2 noches en junio de 2021
Respuesta de Marie el 2 jul. 2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

10/10 Excelente

Josie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel is an antique, however the room was clean and the staff were helpful…I would stay here again 😊
Se hospedó 1 noche en junio de 2021
Respuesta de Cheshta el 28 jun. 2021
Thank you for rating us with such awesome words, Josie! We will strive to keep up with your expectations always. Regards, Jacob

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Our employees arrived onsite to check in and there were notices on all room doors stating they were have extermination services being done while guests were staying there. Our employees refused to stay.
Se hospedó 1 noche en junio de 2021
Respuesta de Cheshta el 23 jun. 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Jacob

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I ended up not staying at the hotel. I was told by family that is was full of bedbugs. That the contractors had a lot of problems.
Se hospedó 1 noche en junio de 2021
Respuesta de Leo el 22 jun. 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

6/10 Aceptable

Mark

Viajó por negocios
It was over booked and I didn't stay. I slept on the floor in a classroom with no A/C. Pathetic.
Se hospedó 3 noches en junio de 2021
Respuesta de Mike el 19 jun. 2021
This is not the experience we would like you to have, Mark! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Mike

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Leo el 23 jun. 2021
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 Terrible

Kelbert

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
They had terrible service.
Se hospedó 1 noche en junio de 2021
Respuesta de Marie el 9 jun. 2021
Hi, Kelbert! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

10/10 Excelente

Richard

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021
Respuesta de Leo el 7 jun. 2021
Thanks for the positive rating, Richard! Hope to welcome you again soon. Regards, Alex

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty under the bed found medication pills
Se hospedó 2 noches en mayo de 2021
Respuesta de Marie el 6 jun. 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

2/10 Terrible

syvell

Se hospedó 1 noche en mayo de 2021
Respuesta de Leo el 30 may. 2021
Hi, Syvell! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 Terrible

Benny

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Marie el 16 may. 2021
Hi, Benny! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Leo el 14 may. 2021
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021
Respuesta de Jake el 14 may. 2021
Hi, thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Jake

4/10 Mediocre

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Carpet was disgusting. In serious need of remodeling.
Se hospedó 2 noches en abril de 2021
Respuesta de Leo el 8 may. 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 Terrible

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The property is nothing like the photos and description indicates. The A/C didn’t function, the toilet paper holder was torn off the wall, there was a bottle of bleach under the sink, the door lock was broken, the carpet was creepy sticky, we booked a king but were given two queens (“the last room”). I could go on. We are not finicky but there are better places to stay in this area. We booked two nights and left after one.
Se hospedó 2 noches en abril de 2021
Respuesta de Leo el 30 abr. 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

4/10 Mediocre

Alberta

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room I stayed in didn't have a secure lock. The toilet seat didn't fit the rest of the toilet. Pillows smelled & room was dirty. I stayed two nights ..my bedding didn't get changed nor did I receive new towels.
Se hospedó 2 noches en abril de 2021
Respuesta de Leo el 27 abr. 2021
Hi, Alberta! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de Steve el 21 abr. 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Steve

2/10 Terrible

Dav

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Bruce el 10 abr. 2021
Hi, Dav . Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bruce

2/10 Terrible

Cliente verificado

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They canceled a paid in advance reservation and came up with a different reason three different times,when asked why they were canceling my reservation..? Then they called my ticket number a no-show, they said we didn't show up, trying to make us a non-refundable.
Se hospedó 1 noche en abril de 2021
Respuesta de Gabi el 7 abr. 2021
We are sorry to hear about your experience, Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Gabriel!

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de Jaime el 16 abr. 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Jaime

2/10 Terrible

Rebecca

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Never again
Didn't even get a chance. I couldn't even get past the super rude and very unprofessional teenager at desk. Cursing and very rude. I guess it was a blessing because we were told about there bed bug problem.
Se hospedó 1 noche en abril de 2021
Respuesta de Leo el 6 abr. 2021
Apologies for the problems you had faced, Rebecca! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 Terrible

Shasheen

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Did not get to stay here due to a septic leak. I hope I get a refund.
Se hospedó 1 noche en abril de 2021
Respuesta de Leo el 6 abr. 2021
Hi, Shasheen! We never want any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

2/10 Terrible

Roger L.

No le gustó: Limpieza
The bed had some kind of bugs.
Poor
Se hospedó 28 noches en febrero de 2021

2/10 Terrible

Anna Marie

Se hospedó 1 noche en febrero de 2021
Respuesta de Marie el 18 mar. 2021
Hi, Anna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The beds were uncomfortable and the king room we had booked was unavailable when we arrived. The clerk said that we could get a room with 2 "queen" beds for free since they messed up the reservation, but after contacting Expedia, they still charged us. I hate leaving a negative review but this was a truly terrible hotel.
Se hospedó 1 noche en febrero de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
It’s a economy stay.
For $50 you do have to temper your expectations. This has been taken over by hotel franchise chain with slick contemporary branding. In reality all they’ve done is painted a wall bright red and put their logo on a pillow. We even had the old America in brochures in the drawers. The room was clean however the carpet was 30 years old. Didn’t want to walk on barefoot. Some oddities with the room like no waste bins to speak of... Noisy right off the highway. Appears a lot of the clientele is long-term living. We were a little worried about are camper van in the parking lot. The Internet was hit and miss. The king size bed was an old spring mattress but surprisingly comfortable.
Se hospedó 1 noche en febrero de 2021
Respuesta de Justin el 18 feb. 2021
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Justin

2/10 Terrible

Casey

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2020
Respuesta de Marie el 17 feb. 2021
Hi, Casey! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 Terrible

Anna

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de Leo el 13 feb. 2021
Hi, Anna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trust me - Don’t do it!
You MUST supply your own sheets. This place is extremely filthy and the ultimate worst hotel. It is very old and run down. I would recommend living in a box under a bridge before renting a room here. The photos are of the cleanest part..
Se hospedó 2 noches en febrero de 2021
Respuesta de James el 9 feb. 2021
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, James

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The whirlpool bath. It worked and very hot water. The staff where very attentive
Se hospedó 2 noches en febrero de 2021
Respuesta de Marie el 13 feb. 2021
Thanks for such a lovely review, Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Marie!

4/10 Mediocre

David

Se hospedó 1 noche en enero de 2021
Respuesta de Bruce el 7 feb. 2021
Hi, David. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Bruce

6/10 Aceptable

Donald

Le gustó: Personal y atención
???
Well, different.
Se hospedó 1 noche en enero de 2021
Respuesta de Marie el 13 ene. 2021
Hi, Donald! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de Leo el 30 nov. 2020
Apologies for the inconvenience caused. Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Alex

6/10 Aceptable

Frank

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
was not clean, the door in the bathroom would not close.
Se hospedó 2 noches en noviembre de 2020
Respuesta de Bella el 18 nov. 2020
Hi, Frank! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Bella!

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not the best
Service was nice & friendly, however, the floors were filthy one bed was made with sheets & a comforter no pillow cases no towels no trash bins no phone. Clearly no wifi as the website promised. Found a couple roaches. Beds were so hard & uncomfortable.
Se hospedó 1 noche en octubre de 2020
Respuesta de James el 20 oct. 2020
Sincere apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, James!

2/10 Terrible

Paula

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020
Respuesta de Bella el 5 oct. 2020
Hi, Paula! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Bella!

4/10 Mediocre

Andrea

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Yikes, not staying here again
The receptionist was very friendly and helpful! However, the room was pretty poor. There were no wash cloths or trash cans. Under the sink there was a fast-food wrapper with ketchup packets and the provided towel was dirty. In addition to that, the toilet continually ran all night and the shower water was barely like warm and the bathtub had no drain plug so a bath was out of the question. The bed had no fitted sheet so I used my own blanket and slept on top of the sheets, it was moderately comfortable.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Stefan el 27 sept. 2020
Sincere apologies, Andrea! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Stefan!

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en septiembre de 2020
Respuesta de Christina el 24 sept. 2020
We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

2/10 Terrible

Suella

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The worst dump ever!
Garbage Pit with drug addicted employees who kick you out and steal your money after threatening with eviction to a dingle mom with 6 kids who stays here!
Se hospedó 2 noches en septiembre de 2020
Respuesta de Marie el 12 sept. 2020
Hi, Suella! We are sorry to hear about the experience you had with us. We have cascaded the same to our relevant team to ensure this is not repeated. We ensure a better experience in the future. Regards, Marie!

4/10 Mediocre

Stephen

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Review
Was not very good. Can't recommend this place.
Se hospedó 1 noche en agosto de 2020
Respuesta de Cheshta el 27 ago. 2020
Hi, Stephen! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Jacob

2/10 Terrible

Melissa

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Do not stay here
The place was dirty, rundown, stains everywhere, and full of flies and bugs. Front desk staff was not helpful.
Se hospedó 1 noche en agosto de 2020
Respuesta de Ammy el 27 ago. 2020
Hi, Melissa! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo