Una piscina al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre Hotel AKA Brickell

5 out of 5
Hotel AKA Brickell
1395 Brickell Avenue, Miami, FL

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 222 de 317 opiniones" "
Evaluación: 8 - Bueno. 49 de 317 opiniones" "
Evaluación: 6 - Aceptable. 26 de 317 opiniones" "
Evaluación: 4 - Mediocre. 11 de 317 opiniones" "
Evaluación: 2 - Terrible. 9 de 317 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brenda

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
La limpieza de los cuartos, se notaba todos los días y no dejaban aguas, jabones y la basura de las compras. También si final te cobran un tax extra por el servicio, esto no venía en las restricciones del hotel al contratarlo por la app. Al final lo comentamos y quitaron el cargo.
Se hospedó 4 noches en abril de 2024
Respuesta de Director of Operations el 10 abr. 2024
Dear Brenda, Thank you for sharing your experience at Hotel AKA Brickell. We're thrilled to hear that you found our rooms consistently clean and well-maintained. However, we apologize for any confusion regarding the charge and are glad we could resolve it to your satisfaction. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay.Alejandra Franco Director of Operations

4/10 Mediocre

Angela

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Me gusto que es grande olía bien No me gusto tener que ir siempre al piso 25 para llegar a mi habitación Las almohadas no me gustaron El horario de desayuno para terminar y en la noche el bar y restaurante tampoco cierran temprano
Se hospedó 5 noches en marzo de 2024
Respuesta de Director of Operations el 8 abr. 2024
Dear Angela, We appreciate your positive feedback and are glad you found the size and ambiance of the hotel pleasing. However, we apologize for any inconvenience with the room location, pillows, and the timing of breakfast and dining services. Your comments are valuable, and we'll address these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Alejandra Franco Director of Operations

10/10 Excelente

Arturo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelent
Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Operations el 6 abr. 2024
Dear Arturo, We are delighted you had an excellent experience at Hotel AKA Brickell and that we exceeded your expectations during your stay! Thank you for choosing us, and we hope to host you again soon.Alejandra Franco Director of Operations

8/10 Bueno

Oswaldo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Breakfast should be included
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 5 mar. 2024
Dear Oswaldo, Thank you for your thoughtful feedback! We always want to ensure that our guests receive the best experience possible, and we genuinely value your input regarding our breakfast. We will share your valuable insights with the appropriate individuals to explore ways for future enhancements. We're glad you chose Hotel AKA Brickell for your stay, and we hope to welcome you back for another enjoyable visit in the future!Alejandra Franco Director of Operations

10/10 Excelente

Maria

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó mucho el lugar y todo su alrededor, sobretodo muy buena su ubicación.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Operations el 25 feb. 2024
Dear Maria, We are thrilled you enjoyed your stay at Hotel AKA Brickell! Our prime location offers convenience and easy access to everything you need. Thank you for highlighting this aspect of your experience. We hope to welcome you back soon for another wonderful stay in the heart of Brickell!Alejandra Franco Director of Operations

10/10 Excelente

José Eduardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy recomendable
Se hospedó 3 noches en febrero de 2024
Respuesta de Director of Operations el 20 feb. 2024
Dear José, Thank you for recommending Hotel AKA Brickell to fellow travelers! We are delighted that you had an excellent stay with us and found everything to your satisfaction. We loved having you as our guest and look forward to welcoming you back soon!Alejandra Franco Director of Operations

10/10 Excelente

Enrique Olvera

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente atención desde el Check in, personal muy amable y los alimentos del Restaurante Drift Mare espectaculares. Regresare muy pronto a hospedarme con mi familia.
Se hospedó 4 noches en febrero de 2024
Respuesta de Director of Operations el 14 feb. 2024
Dear Enrique, Thank you for choosing Hotel AKA Brickell for your stay and for sharing your wonderful experience. We're delighted you enjoyed every aspect of your stay, from our friendly staff to the spectacular dining experience at Drift Mare Restaurant. It will be our pleasure to welcome you and your family back soon for another memorable visit. Your satisfaction is our priority!Alejandra Franco Director of Operations

6/10 Aceptable

Victor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me ofrecieron chocolates y copas de vino y no nos dieron
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Operations el 8 feb. 2024
Dear Victor, We apologize for any inconvenience you experienced during your stay. While we strive to provide a delightful experience for all our guests, we regret that you did not receive it as expected. We appreciate your feedback and will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the exceptional experience you deserve on your next visit. Thank you for choosing us!Alejandra Franco Director of Operations

10/10 Excelente

JAVIER ANDRES

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Operations el 22 ene. 2024
Dear JAVIER ANDRES, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hotel AKA Brickell. We'd love to host you again someday for yet another unforgettable visit.Alejandra Franco Director of Operations

6/10 Aceptable

Samuel

Se hospedó 2 noches en enero de 2024
Respuesta de Director of Operations el 4 feb. 2024
Dear Samuel, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Alejandra Franco Director of Operations

8/10 Bueno

RAFAEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente localización
Sugerencia para mejorar, poner menú de almohadas, las actuales son muy delgadas e incomodas, las camas son pequeñas para dos personas
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Operations el 15 ene. 2024
Dear RAFAEL, Thank you for choosing AKA Brickell and for your valuable feedback! We're thrilled to hear you enjoyed our excellent location. We appreciate your suggestion regarding the pillows and will certainly consider ways to enhance our guests' comfort. We hope to welcome you back for another positive experience soon!Alejandra Franco Director of Operations

8/10 Bueno

Kelly

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Las camas dobles son muy pequeñas para dormir en pareja y tiene una información muy confusa con relación al parking, porque aparece en los servicios como incluido pero no es así, ya que al llegar al hotel es un servicio adicional que tiene un costo de 45$ más taxes por día. El resto es muy agradable las instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Operations el 10 ene. 2024
Dear Kelly, We appreciate your positive feedback on the overall experience at Hotel AKA Brickell! We apologize for any confusion regarding the parking details and the sizing of the double beds. We continuously aim to enhance our guests' experiences and will take your comments into account for improvements. We're glad you found the rest of the facilities enjoyable. Should you choose to stay with us again, we'll strive to ensure a more comfortable experience for you.Alejandra Franco Director of Operations

10/10 Excelente

Rodrigo

Se hospedó 4 noches en diciembre de 2023
Respuesta de Director of Operations el 8 ene. 2024
Dear Rodrigo, We are thrilled you had an excellent stay at Hotel AKA Brickell, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Alejandra Franco Director of Operations

10/10 Excelente

Martin, Vicente López

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Director of Operations el 20 dic. 2023
Dear Martin, Thank you for choosing Hotel AKA Brickell. We were pleased that we exceeded your expectations during your stay. Thank you for being our guest. We hope to have another opportunity to provide you with an exceptional experience soon should your travel bring you back to the area.Alejandra Franco Director of Operations

10/10 Excelente

Giancarlo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel bien ubicado en brickell, buenos restaurantes y lugares lindos para caminar, buenas vistas desde el Hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Director of Operations el 28 nov. 2023
Dear Giancarlo, We're delighted to learn that you enjoyed your time at Hotel AKA Brickell. It is a pleasure to know you appreciated our prime location in the heart of Brickell, surrounded by various restaurants and pleasant places to explore. We also thank you for highlighting the beautiful views from our hotel. We appreciate your positive feedback and look forward to hosting you again soon.Alejandra Franco Director of Operations

10/10 Excelente

Sergio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Magnifica opción!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Director of Operations el 28 nov. 2023
Dear Sergio, Thank you for taking the time to share such delightful comments for Hotel AKA Brickell. We are thrilled you found us an excellent choice for your stay. We appreciate your kind review and look forward to welcoming you back for another enjoyable stay.Alejandra Franco Director of Operations

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Moderna, limpia
Se hospedó 1 noche en noviembre de 2023
Respuesta de Director of Operations el 7 nov. 2023
Dear Maria, Thank you for the great rating and for choosing us for your time in Miami! We are ecstatic to learn that your stay was perfect from start to finish and you liked our modern, clean property. It was a pleasure having you at Hotel AKA Brickell, and we look forward to welcoming you back soon. Alejandra Franco Director of Operations

10/10 Excelente

Myrna

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bartender piscina excelente
Se hospedó 4 noches en octubre de 2023
Respuesta de Director of Operations el 1 nov. 2023
Dear Myrna, Thank you for sharing your positive feedback about our excellent bartender. We strive to provide our guests with exceptional service and memorable moments. We look forward to welcoming you back to Hotel AKA Brickell and providing you with more wonderful experiences in the future.Alejandra Franco Director of Operations

10/10 Excelente

Manuel

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel, muy bien ubicado.
Se hospedó 5 noches en octubre de 2023
Respuesta de Director of Operations el 25 oct. 2023
Dear Manuel, We are delighted to hear that you had an excellent experience at Hotel AKA Brickell. Our prime location is designed to enhance your stay, and we appreciate your positive feedback. We look forward to welcoming you again for another exceptional visit. Thank you for choosing our hotel.Alejandra Franco Director of Operations

10/10 Excelente

Fernando, Cancún

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Director of Operations el 4 oct. 2023
Dear Fernando, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hotel AKA Brickell, and we look forward to welcoming you again soon.Alejandra Franco Director of Operations

10/10 Excelente

juan, winter springs

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta bien ubicado tienen un exelente servicio
Se hospedó 1 noche en septiembre de 2023
Respuesta de Director of Operations el 4 oct. 2023
Dear juan, Thank you for the excellent review of your stay at Hotel AKA Brickell. We are so pleased we could provide you with an outstanding travel experience with our hospitality and superb location. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area!Alejandra Franco Director of Operations

8/10 Bueno

Elena, Mexico

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El estacionamiento me pareció excesivamente caro! y no me ofrecieron mi bebida de cortesia ni mi voucher de $50 dlls
Se hospedó 1 noche en septiembre de 2023
Respuesta de Director of Operations el 24 sept. 2023
Dear Elena, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We value your input and will certainly look into the concerns you've raised regarding parking costs and the complimentary drink and voucher. Your satisfaction is our priority, and we'll strive to make improvements to ensure a more enjoyable experience for our guests in the future. We hope you'll consider staying with us again, allowing us the opportunity to provide you with a flawless visit. Thank you for choosing Hotel AKA Brickell.Alejandra FrancoDirector of Operations

8/10 Bueno

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable bed. Nice decor. Large window making it nice and light. Liked the large sofa and coffee table in the room. As they have in some other Miami hotels I have stayed in. This hotel would be even better if there was water hydration station in reception or level 25. Although there is a self making coffee machine in room. Complimentary coffee in morning in reception or level 25 would also be appreciated.
Se hospedó 4 noches en abril de 2024
Respuesta de Director of Operations el 1 may. 2024
Dear Lisa, Thank you for reviewing your recent stay and for highlighting some of the wonderful features of our hotel. Providing a relaxing environment with thoughtful amenities is our priority. Therefore, we appreciate your kind words regarding the comfort of our accommodations and the charm of our property. Your thoughts regarding a water hydration station and complimentary coffee in the reception or on level 25 are greatly appreciated and will be shared with our team for future enhancements. We look forward to welcoming you back for another enjoyable stay at Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 Excelente

Adil

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 30 abr. 2024
Dear Adil, It is fantastic to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

8/10 Bueno

virginia

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is friendly. The view was spectacular and the hotel is very close to many restaurants, bars and clubs.
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Operations el 21 abr. 2024
Dear Virginia, Thank you for taking the time to share your experience at Hotel AKA Brickell. We're delighted to hear that you recognized the unwavering efforts of our devoted staff and enjoyed the spectacular view from our property. Our prime location near numerous restaurants, bars, and clubs is indeed a highlight for many of our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the near future.Alejandra Franco Director of Operations

10/10 Excelente

Ranada

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel and the staff is so accommodating.
Se hospedó 3 noches en abril de 2024
Respuesta de Director of Operations el 18 abr. 2024
Dear Ranada, Thank you for providing such a generous review of Hotel AKA Brickell. It is heartwarming to see that you enjoyed your stay and that our staff could contribute to your satisfaction! Providing exceptional service and ensuring our guests feel welcome is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another exceptional stay in the future!Alejandra Franco Director of Operations

10/10 Excelente

maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very beautiful hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 17 abr. 2024
Dear Maria, We appreciate you being our guest at Hotel AKA Brickell. We strive to deliver an exceptional visit to every guest, and it is heartwarming to see that you enjoyed the charm of our property. Your kind words are much appreciated, and we hope to welcome you back soon for another enjoyable visitAlejandra Franco Director of Operations

8/10 Bueno

Marco, Miami South Beach

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Services in restaurant very slowly
Se hospedó 5 noches en abril de 2024
Respuesta de Director of Operations el 17 abr. 2024
Dear Marco, Thank you for reviewing your experience at Hotel AKA Brickell. We hope you enjoyed most of the aspects our hotel offers. However, we regret if the service at our restaurant fell short of your expectations. Your insights are invaluable, and we will address this with our team to ensure a more seamless experience for future guests. We would love to welcome you back soon for the flawless visit you deserve.Alejandra Franco Director of Operations

10/10 Excelente

Xavier ricardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Operations el 17 abr. 2024
Dear Xavier, Thank you for choosing Hotel AKA Brickell. We are thrilled to receive your excellent rating and are pleased you had a pleasant stay. It was a pleasure having you as our guest, and we hope to accommodate you again soon.Alejandra Franco Director of Operations

10/10 Excelente

Mayker

Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 2 may. 2024
Dear Mayker, It is fantastic to know you enjoyed everything about your time at Hotel AKA Brickell. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Therefore, it is rewarding to see that we are succeeding. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excelente

Wiswanth

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 1 may. 2024
Dear Wiswanth, It is fantastic to know that you enjoyed everything about your time at Hotel AKA Brickell. We continually strive for excellence and are glad to see that we are meeting our goals. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excelente

Marlon

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 12 abr. 2024
Dear Marlon, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Alejandra Franco Director of Operations

10/10 Excelente

Darren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
had the best time the night before our cruise, did it a few years ago too. definitely stay there than Downtown Miami
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 11 abr. 2024
Dear Darren, Thank you for choosing Hotel AKA Brickell for your pre-cruise stay! We're delighted to hear that you had a fantastic experience with us. Your loyalty means the world to us, and we look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

6/10 Aceptable

Kennetha

Se hospedó 3 noches en abril de 2024
Respuesta de Director of Operations el 10 abr. 2024
Dear Kennetha, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Alejandra Franco Director of Operations

10/10 Excelente

Anisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 8 abr. 2024
Dear Anisha, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 Excelente

Mayker

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 6 abr. 2024
Dear Mayker, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Brickell; we hope to see you again soon.Alejandra Franco Director of Operations

10/10 Excelente

FRANCINE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 6 abr. 2024
Dear FRANCINE, It is wonderful to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excelente

MASSIMO

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 5 abr. 2024
Dear MASSIMO, At Hotel AKA Brickell, cleanliness and friendliness are our top priorities. We are delighted you enjoyed your stay and found our staff accommodating. Maintaining a clean environment and providing exceptional service are fundamental to our commitment to guest satisfaction. Thank you for your kind words, and we look forward to welcoming you back soon for another enjoyable experience.Alejandra Franco Director of Operations

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, modern, great location!
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations el 4 abr. 2024
Dear Maria, It is a pleasure to read your fantastic review about Hotel AKA Brickell. We are thrilled that you enjoyed the clean and modern room as well as our excellent location. On behalf of everyone here, we invite you to stay with us again the next time you visit the city!Alejandra Franco Director of Operations

4/10 Mediocre

Filios, Brookline

Viajó por negocios
No le gustó: Personal y atención, servicios
This is not really a hotel - it’s a condominium with some rooms turned into a hotel . Only one restaurant which is very expensive and limited menu and no amenities !!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Operations el 4 abr. 2024
Dear Filios, Thank you for choosing our hotel for your recent visit. We appreciate your perspective. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us another chance the next time your travels bring you this way.Alejandra Franco Director of Operations

10/10 Excelente

David

Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Operations el 22 abr. 2024
Dear David, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 Bueno

JORGE RODRIGO

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Operations el 17 abr. 2024
Dear JORGE, We appreciate your generous rating. It is delightful to know that we were able to provide you with a great stay at Hotel AKA Brickell. Your satisfaction is our priority, and we hope to welcome you again soon for another memorable visit.Alejandra Franco Director of Operations

8/10 Bueno

Martin

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 14 abr. 2024
Dear Martin, We appreciate you leaving your generous rating regarding your recent visit to Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Alejandra Franco Director of Operations

10/10 Excelente

Sameer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 25 mar. 2024
Dear Sameer, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we're thrilled that you found our property to be great. We look forward to welcoming you back soon for another wonderful stay!Alejandra Franco Director of Operations

10/10 Excelente

michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Oscar at the front desk was great, he helped us out with anything we needed during our stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 25 mar. 2024
Dear Michelle, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that Oscar provided excellent service during your stay. Our team takes pride in delivering exceptional hospitality, and we're thrilled to know we met your needs. We will be sure to pass along your kind words to Oscar. We look forward to welcoming you back soon!Alejandra Franco Director of Operations

8/10 Bueno

Beatriz

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel, a bit inconvenient to go up to lobby and then down to rooms
Se hospedó 5 noches en marzo de 2024
Respuesta de Director of Operations el 25 mar. 2024
Dear Beatriz, Thank you for your positive feedback on Hotel AKA Brickell! We're delighted to hear you enjoyed your stay with us. We appreciate your input regarding the layout and regret any inconvenience. It was our pleasure to accommodate you, and we look forward to your next visit.Alejandra Franco Director of Operations

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 13 abr. 2024
Dear John, Thank you for being our guest and for the generous rating! It is delightful to learn how much you enjoyed your time at Hotel AKA Brickell. We can't wait to welcome you back and provide you with another seamless visit in the future.Alejandra Franco Director of Operations

10/10 Excelente

Simrit

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent! Great for adults. Less optimal for kids
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 25 mar. 2024
Dear Simrit, Thank you for your feedback on Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience with us. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your observation and hope to welcome you back again soon!Alejandra Franco Director of Operations

10/10 Excelente

Keila

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent Hotel
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Operations el 21 mar. 2024
Dear Keila, Thank you for your wonderful review of Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit in the future.Alejandra Franco Director of Operations

6/10 Aceptable

trevor

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The bathrooms have a huge amount of wasted space, Ulting in a very small one person sink and a very small bathtub. The walk-in shower is fine. There are almost no towel bars in the bathroom.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 21 mar. 2024
Dear Trevor, Thank you for sharing your feedback. We appreciate your insights regarding the bathroom layout. We strive to provide comfortable and functional accommodations for our guests. Your comments will be shared with our team for future improvements. We hope you enjoyed your overall stay and look forward to welcoming you back for another visit soon.Alejandra Franco Director of Operations