Dear Mario, We are incredibly pleased you enjoyed your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations and that our location near the airport enhanced your stay with us. We will enjoy sharing your compliments with our team. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management

Dear Claudia, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. As a provider of hospitality services, we are dedicated to delivering exceptional service and memorable experiences to our guests. Your comments remind us that there is always room for improvement, and we will review your feedback with the appropriate individuals. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management

Dear Alejandra, We apologize for any confusion regarding our breakfast offerings. We appreciate your feedback and understand the importance of accurate information. We'll review our communication to ensure clarity about our breakfast services. Thank you for bringing this to our attention, and we hope to have the opportunity to provide an improved experience on any future stays. Your satisfaction is important to us, and we're committed to addressing your concerns to enhance our guests' overall experience.Sincerely,Hotel Management

Dear Daniel, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the location and clean rooms. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear Edwin, Thank you for taking time out of your day to post a review. We are sorry for your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thanks again for your feedback; hosting your visit was a pleasure.Sincerely,Hotel Management

Dear Eddy, We apologize for the unsatisfactory service during your stay. Please reach out to us to discuss your concerns and give us a chance to make things right. Your feedback is valuable and will help us improve. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Silvia V, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you like everything about the service, your room, the staff, and the property and that you enjoyed your stay. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear carlos, Thank you for choosing us for your recent accommodation. We are glad you enjoyed your stay, and we appreciate you taking the time to share your review with fellow travelers. We hope you will make Extended Stay America your home whenever you are in this area.Sincerely,Hotel Management

Dear Nadivet, Thank you for choosing us. We apologize for your issues with the sofa bed in your suite. We have shared your comments appropriately and appreciate you bringing this to our attention. Our concerned team is already at work to ensure such issues are improved. Thank you for your valuable feedback and for taking the time to post a review. We hope to be of service to you in the future. Sincerely,Hotel Management

Dear CORINA, All of us at Extended Stay America greatly appreciate your kind comments. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management

Dear Jorge, We appreciate your feedback and would like to extend our sincere apologies for not meeting your expectations during your stay with us. As a team, we strive to provide exceptional hospitality to all of our guests, and regrettably, we fell short in your case. Your feedback is highly valued, and we will utilize it to improve our services moving forward. We hope to regain your trust and provide you with the superior experience that you deserve.Sincerely,Hotel Management

Dear Miguelina, Thank you for being our guest. We apologize for your disappointment with the complimentary breakfast not meeting your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders. Hence, they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the city.Sincerely,Hotel Management

Dear Lorena, Thank you for taking the time to post a review of your time with us. We were disappointed that you felt the price did not meet your expectations and apologize that the breakfast options were not what you liked. We have noted your feedback, as we always want to know how to improve our guest experience. It was a pleasure to have you as our guest, and we hope to do so again soon.Sincerely,Hotel Management

Dear Melissa, Thank you for selecting our hotel and taking the time to write a review. We are glad you enjoyed most of your stay. However, we are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management

Dear Sinda, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management

Dear Santos, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area. Sincerely, Hotel Management

Dear Yuniesly, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

Kelia, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management

Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management

Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

Mauricio, thanks for choosing Extended Stay America in your travel plan. It is delightful to know our convenient location was perfect for your visit and that you were satisfied with all our offerings. We are happy you were our guest and look forward to welcoming you again soon. Sincerely, Hotel Management

Gonzalo, thank you for being our guest. We are happy you were pleased with most aspects of our hotel. However, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your suite. Our front desk is available to make arrangements based on your requirements. We are sorry if this was not communicated with you earlier. Moreover, we will review our third-party websites, and we appreciate you letting us know. We hope to have the pleasure of hosting you again in the future. Sincerely, Hotel Management

Dear Egon, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. Thank you for bringing this to our attention, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management