Área de parrillas y picnic

Opiniones sobre Courtyard by Marriott Miami Airport West/Doral

3 out of 5

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 473 de 1000 opiniones" "
Evaluación: 8 - Bueno. 278 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 121 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 51 de 1000 opiniones" "
Evaluación: 2 - Terrible. 77 de 1000 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Edson

Viajó por negocios
Good
Se hospedó 6 noches en marzo de 2024
Respuesta de General Manager el 4 abr. 2024
Dear Edson, Thank you for your recent stay at Courtyard Miami Airport West/Doral and for sharing your feedback. We are thrilled that you enjoyed your stay with us, and we appreciate you letting us know we exceeded your expectations. We look forward to welcoming you back whenever your travels bring you back to the Miami area!Larisa GallagherGeneral Manager

10/10 Excelente

Edward, Puerto Vallarta

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet comfortable beds, large rooms
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 26 feb. 2024
Dear Edward, Thank you for choosing Courtyard Miami Airport West-Doral and sharing your experience. We are glad you liked our spacious accommodations and that you loved our comfortable beds and got a great night's sleep. We appreciate your feedback and hope you will return soon for another relaxing stay.Larisa GallagherGeneral Manager

6/10 Aceptable

Yahira

Le gustó: Limpieza, personal y atención
Se acabó el desayuno antes de la hora pautada
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 12 feb. 2024
Dear Yahira, Thank you for taking the time to evaluate your stay. We sincerely apologize for any inconvenience caused by the early conclusion of breakfast service during your recent stay with us. Providing a satisfying and timely dining experience for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this instance. We understand your frustration and are grateful for your patience. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Larisa GallagherGeneral Manager

10/10 Excelente

Lilianne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal muy amable y atento. La limpieza súper bien y la comida súper buena.
Se hospedó 7 noches en diciembre de 2023
Respuesta de General Manager el 9 ene. 2024
Dear Lilianne, Thank you for staying at Courtyard Miami Airport West-Doral and posting your review. We are glad our associates helped to elevate your visit and that you enjoyed our delicious food offerings. We will share your kind remarks with our entire team. We appreciate you being our guest and look forward to seeing you again soon. Larisa Gallagher General Manager

10/10 Excelente

Reina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Al ingresar al hotel nos encontramos con empleados muy amables, nos explicaron los horarios de los servicios que ofrecen. El hotel cuenta con el servicio de transporte desde y hacia el aeropuerto y mall Dolphin. Cuenta con servicio de lavandería, gimnasio, áreas sociales y piscina. Muy satisfechos, nos gustó mucho el servicio de cada uno de los empleados. Lo recomendamos mucho. Gracias por una excelente estadía.
Se hospedó 5 noches en diciembre de 2023
Respuesta de General Manager el 9 ene. 2024
Dear Reina, Thank you for taking the time to leave feedback about Courtyard Miami Airport West-Doral. We are glad our associates left a lasting impression and that you were impressed with our attentive service and all the amenities we offer here. We will pass along your kind comments to everyone. We appreciate your recommendation and look forward to serving you again soon. Larisa Gallagher General Manager

8/10 Bueno

Enrique

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
N/A
Se hospedó 7 noches en diciembre de 2023
Respuesta de General Manager el 31 dic. 2023
Dear Enrique, Thank you for choosing Courtyard Miami Airport West-Doral. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Happy Holidays and Happy New Year!Larisa GallagherGeneral Manager

2/10 Terrible

Heidy

Viajó con su familia
No le gustó: Servicios
Never think to rent this hotel if you have kids! This hotel is nasty the rooms smells bad is old and they charge you like a hotel 5 stars I payed almost $500 for 2 nights and I stayed 0 because when I arrived to this hotel I couldn’t stayed for the bad condition of the room I decided to leave and look for something else and this hotel now they don’t want to give my money back so I done paying for so
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 1 ene. 2024
Dear Heidy, Thank you for taking the time to share your review. Please accept our apologies for the difficulties you experienced with our accommodations and service. Our hotels are known for their attention to detail and thoughtful hospitality; therefore, we sincerely apologize that this was not your experience. We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you again for your time; you have our assurance that we will address your comments appropriately.Larisa GallagherGeneral Manager

10/10 Excelente

Francheska

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena ubicación
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 18 dic. 2023
Dear Francheska, Thank you for the excellent review of your stay at Courtyard Miami Airport West/Doral. We appreciate you pointing out our convenient location. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience.Larisa GallagherGeneral Manager

8/10 Bueno

Widson

Se hospedó 7 noches en diciembre de 2023
Respuesta de General Manager el 18 dic. 2023
Dear Widson, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Miami Airport West/Doral; we hope to see you again soon. Larisa GallagherGeneral Manager

10/10 Excelente

Claudia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de General Manager el 14 dic. 2023
Dear Claudia, Thank you for your recent stay at the Courtyard Miami Airport West-Doral and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Miami. We enjoyed having you as our guest, and we hope to see you again soon. Larisa Gallagher

10/10 Excelente

Claudia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 14 dic. 2023
Dear Claudia, We are thrilled you had an excellent stay at Courtyard Miami Airport West-Doral, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Larisa Gallagher

8/10 Bueno

Surisaddai J

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
El servicio lo rescata
Es un hotel viejísimo en el que han hecho lo posible por darle una refrescada reciente y su buen mantenimiento... Pero ya no da para más! Para empezar, esas tinas dentro de la regadera, deben de deshacerse de ellas ya! Son asquerosas (y peligrosas). Es incomprensible e inadmisible que no tengan cajas de seguridad en las habitaciones! Es es un estándar de Marriott!!! Y no solo eso... cuando vimos el "sistema de seguridad avanzado" que tenían implementado en nuestra terraza (un palo atravesado!!!! De caricatura!!!) De verdad... Mejor nos reímos. Todo el staff es encantador, amables y de verdad entrañables. Ellos rescatan al lugar. De lo contrario, sería un motel barato con precio de Marriott.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 14 dic. 2023
Dear Surisaddai, Thank you for being our guest and for your detailed feedback. We are pleased that your overall experience was pleasant. We are delighted the service we provided far exceeded your expectations, and we will share your kind comments with them. However, we apologize for the inconvenience you had with your accommodations. We will share your concerns with the appropriate department and ensure these measures are taken into consideration. We appreciate your patience, and we hope you will revisit us soon.Larisa Gallagher

6/10 Aceptable

Anthony

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
El agua de regadera está tibia no está caliente
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 11 dic. 2023
Dear Anthony, Thank you for choosing to stay with us and sharing your review. We are sorry to hear that the water temperature was not up to your expectations during your recent stay. We understand how important a refreshing shower is, and we apologize for the frustration this may have caused. Our maintenance team will work on resolving this matter to ensure it is not repeated, and we are grateful for your valuable feedback. We hope you will revisit us for the flawless experience that you should always expect from us.Larisa GallagherGeneral Manager

10/10 Excelente

Eduardo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien ubicada
Se hospedó 6 noches en noviembre de 2023
Respuesta de General Manager el 6 dic. 2023
Dear Eduardo, We are pleased you enjoyed your stay at Courtyard Miami Airport West/Doral. We are glad our location worked well for you and that you had a great time with us. Thank you for your compliments of our hotel, and we look forward to your return. Larisa GallagherGeneral Manager

10/10 Excelente

juan camilo

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
bien ubicada servicio personal muy amables pero muy amables es lo mejor del hotel
Se hospedó 5 noches en octubre de 2023
Respuesta de General Manager el 31 oct. 2023
Dear Mr. Camilo, Thank you for choosing the Courtyard Miami Airport West/Doral and taking the time to review your stay. We are delighted you received courteous service from our staff, as this is what we strive to do every day. Thank you for acknowledging our efforts and sharing your experience with other travelers. We also appreciate you mentioning how our convenient location was perfect for your travel plans, and we look forward to having the opportunity to welcome you back on a future visit soon.Larisa GallagherGeneral Manager

10/10 Excelente

Jorge fernando

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 16 oct. 2023
Dear Mr. Fernando, Thank you for choosing Courtyard Miami Airport West-Doral. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Larisa GallagherGeneral Manager

8/10 Bueno

JOSE

Le gustó: Limpieza
That’s ok
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager el 14 oct. 2023
Dear Jose, We are happy you chose Courtyard Miami Airport West-Doral for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time you are in our area. Larisa Gallagher General Manager

8/10 Bueno

Pablo

Viajó con su pareja
Cerca de todo!
Se hospedó 7 noches en octubre de 2023
Respuesta de General Manager el 13 oct. 2023
Dear Pablo, Thank you for the wonderful review of your recent stay at Courtyard Miami Airport West/Doral. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back whenever your travels bring you this way again.Larisa Gallagher,General Manager

10/10 Excelente

Alberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo excelente 👌
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 10 oct. 2023
Dear Alberto, It was a pleasure receiving your fantastic rating for Courtyard Miami Airport West-Doral. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit. Larisa Gallagher General Manager

6/10 Aceptable

Ana

Viajó por negocios
No le gustó: Servicios
Limpia buen servicio ! Yo pague el desayuno si embargo ellos me decían Que no estaba incluido!! Así que les enseñe la reserva Expedia.. al final me lo dieron!.. no me gustó nada
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 9 oct. 2023
Dear Ana, Thank you for choosing to stay with us and sharing your review. We are glad to know you overall had a pleasant stay and that our clean facilities enhanced your time with us. That said, we regret the issues you had with your reservation, and we are glad we could resolve it in the end. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again for a seamless stay.Larisa GallagherGeneral Manager

8/10 Bueno

Mauricio, Panama City

Le gustó: Servicios
Esperaba más de este hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 6 oct. 2023
Dear Mauricio, Thank you for being our guest. While we appreciate your nice rating, we regret not meeting some of your expectations. It was a pleasure having you, and we look forward to hosting you again soon. Larisa Gallagher General Manager

8/10 Bueno

Adriana

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager el 4 oct. 2023
Dear Adriana, Thank you for taking the time to leave your rating. It is fantastic you enjoyed your time at Courtyard Miami Airport West-Doral. We look forward to hosting you again soon for another great experience. Larisa Gallagher General Manager

10/10 Excelente

Christie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Súper accesible, limpia, el personal muy atento y amable
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 2 oct. 2023
Dear Christie, Thank you for your recent stay at Courtyard Miami Airport West/Doral and for sharing your feedback. We are thrilled that you enjoyed your stay with us, and we appreciate you letting us know we exceeded your expectations with our clean accommodations and courteous associates. We look forward to welcoming you back whenever your travels bring you back to the Miami area.Larisa GallagherGeneral Manager

10/10 Excelente

Marco

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 21 sept. 2023
Dear Marco, Thank you for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience and look forward to many more visits to Courtyard Miami Airport West-Doral. Larisa Gallagher General Manager

10/10 Excelente

Luis, LIMA

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Muy bien ubicado , camas excelente , volvería
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 23 sept. 2023
Dear Luis, Thank you for taking the time to share your experience at Courtyard Miami Airport West-Doral. We are glad our location worked well for you and that you loved our comfortable beds. We enjoyed having you and love knowing you will return soon. Larisa Gallagher General Manager

10/10 Excelente

gabriel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tranquilo y seguro
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager el 15 sept. 2023
Dear Gabriel, Thank you for your recent stay at Courtyard Miami Airport West/Doral and for sharing your feedback. We are thrilled that you enjoyed your stay with us, and we appreciate you letting us know we exceeded your expectations with our comfortable accommodations. We look forward to welcoming you back whenever your travels bring you back to the Miami area.Larisa GallagherGeneral Manager

10/10 Excelente

Ana

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 15 sept. 2023
Dear Ana, Thank you for choosing Courtyard Miami Airport West-Doral. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you again soon.Larisa GallagherGeneral Manager

10/10 Excelente

JUAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 29 oct. 2023
Dear Juan, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting CITY. It was our pleasure accommodating you. We hope you will make Courtyard Miami Airport West-Doral your home away from home whenever your travels bring you to our area.Larisa Gallagher,General Manager

10/10 Excelente

Fabian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
MEJORAR EL SOFA CAMA
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 4 sept. 2023
Dear Fabian, Thank you for your fantastic rating. We are pleased you chose Courtyard Miami Airport West-Doral for your time in the area and are glad we exceeded your expectations. Additionally, we value your observations regarding our sofa beds and will share them with our team. We look forward to having you as our guest again soon. Larisa Gallagher General Manager

10/10 Excelente

Lorena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente hotel encantada con todo
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 3 sept. 2023
Dear Lorena, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Courtyard Miami Airport West-Doral. We look forward to having the pleasure of doing so again on your next visit to the area. Larisa Gallagher General Manager

10/10 Excelente

Victoria

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 20 sept. 2023
Dear Victoria, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Miami Airport West-Doral.Larisa GallagherGeneral Manager

10/10 Excelente

Maria

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No comments
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 31 ago. 2023
Dear Maria, Thank you for staying with us and for your gracious rating. On behalf of all of us at Courtyard Miami Airport West-Doral we would like to invite you for another outstanding visit. Larisa Gallagher General Manager

10/10 Excelente

Alfonso

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno todo
Se hospedó 2 noches en agosto de 2023
Respuesta de GENERAL MANAGER el 26 ago. 2023
Dear Alfonso, Thank you for your recent stay at Courtyard Miami Airport West/Doral and for sharing your feedback. We are thrilled that you enjoyed your stay with us, and we appreciate you letting us know we exceeded your expectations. We look forward to welcoming you back whenever your travels bring you back to the area!Larisa Gallagher,General Manager

10/10 Excelente

Mauricio

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 25 ago. 2023
Dear Mauricio,Thank you for choosing Courtyard by Marriott Miami Airport West/Doral. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Larisa GallagherGeneral Manager

10/10 Excelente

Martha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio y personal amable
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 24 ago. 2023
Dear Martha, Thank you for your recent stay at Courtyard Miami Airport West/Doral and for sharing your feedback. We are thrilled that you enjoyed your stay with us, and we appreciate you letting us know we exceeded your expectations with our spotless accommodations and courteous associates. We look forward to welcoming you back whenever your travels bring you back to Miami.Larisa GallagherGeneral Manager

10/10 Excelente

Marcelo, Doral

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personnel very attentive and courtious Dont have anything to say in I dont like.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 21 ago. 2023
Dear Marcelo, Thank you for choosing the Courtyard Miami Airport West/Doral and taking the time to review your stay. We are delighted you received excellent service from our staff as this is what we strive to do every day. Thank you for acknowledging our efforts and sharing your experience with other travelers. We enjoyed hosting you, and we hope to have the opportunity to welcome you back on a future visit soon.Larisa GallagherGeneral Manager

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de General Manager el 21 ago. 2023
Dear Carlos, Thank you for the perfect rating. We are glad you had a wonderful time at Courtyard Miami Airport West-Doral. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Larisa GallagherGeneral Manager

10/10 Excelente

mario

Le gustó: Personal y atención, estado de la propiedad e instalaciones
perfecto todo
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 19 ago. 2023
Dear Mario, Thank you for staying at Courtyard Miami Airport West-Doral and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Larisa Gallagher,General Manager

10/10 Excelente

Pedro A

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente experiencia
Todo en general muy bien.... la atencion del personal excelente, especialmente Carolina!! Siempre pendiente de todos los detalles! Seguramente me hospedare ahi en futuras ocasiones
Se hospedó 9 noches en agosto de 2023
Respuesta de General Manager el 15 ago. 2023
Dear Pedro, Thank you for your summary pertaining to your stay at Courtyard Miami Airport West-Doral. It was delightful to know that the thoughtful service provided by our dedicated associates, especially Carolina, exceeded your expectations. We will share your kind remarks with her and our entire team. It was a pleasure hosting you, and we look forward to having you as our guest again soon. Larisa Gallagher General Manager

10/10 Excelente

Gustavo

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 15 ago. 2023
Dear Gustavo, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Miami Airport West-Doral, and we look forward to seeing you again soon. Larisa Gallagher General Manager

8/10 Bueno

Eduardo

Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 23 ago. 2023
Dear Eduardo,Thank you for staying with us and for your gracious rating. On behalf of all of us at Courtyard by Marriott Miami Airport West/Doral, we would like to invite you for another outstanding visit.Larisa GallagherGeneral Manager

6/10 Aceptable

Dalba

Viajó con su familia
Propiedad vieja, habitaciones pequeñas
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 30 jul. 2023
Dear Dalba, Thank you for sharing your experience. We are sorry for your disappointment with our property and the size of your room. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. We hope you will consider a return visit so we can restore your confidence in our hotel. Larisa Gallagher General Manager

8/10 Bueno

Gabriela

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Servicios
Bueno
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 28 jul. 2023
Dear Gabriela, We are pleased your stay was enjoyable and want to thank you for your nice rating. All of us at Courtyard Miami Airport West-Doral look forward to your next visit. Larisa Gallagher General Manager

6/10 Aceptable

Monica

Le gustó: Limpieza, personal y atención, servicios
La señora encargada de limpieza olvidaba dejar agua de cortesía o nuevos jabones y shampoos. El A/C es un sistema viejo y puede causar problema respiratorios
Se hospedó 4 noches en julio de 2023
Respuesta de General Manager el 26 jul. 2023
Dear Monica, Thank you for staying with us and for sharing your feedback. We genuinely apologize for the maintenance issues you outlined with the air unit in your room and regret that we did not meet some of your expectations. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. We hope you will come back for the flawless experience you deserve. Larisa GallagherGeneral Manager

10/10 Excelente

JOSE CARLOS

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel . Solo tomar en cuenta que el parqueo se paga $10 , por lo demás todo excelente
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 24 jul. 2023
Dear M. Carlos, Thank you for the generous rating. It is always gratifying to receive praise for exceeding most of your expectations, and we are delighted you enjoyed your stay. We have also noted your comments about the parking, and we regret not meeting your expectations. It was our pleasure hosting you at Courtyard Miami Airport West-Doral; we are glad to welcome you again soon. Petros KifleGeneral Manager

10/10 Excelente

Gabriel

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for shopping
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 19 jul. 2023
Dear Gabriel, Thank you for your review. We are pleased you enjoyed your stay at Courtyard Miami Airport West/Doral. We could not agree more; our hotel is in a great location with many restaurants and shopping options just minutes away! Thank you again; we look forward to welcoming you back very soon.Petros Kifle,General Manager

10/10 Excelente

Arle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tranquila, buen servicio
Se hospedó 3 noches en julio de 2023
Respuesta de General Manager el 17 jul. 2023
Dear Arle, Thank you for the fantastic review and for taking the time to recognize our hotel. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Courtyard Miami Airport West/Doral.Petros KifleGeneral Manager

8/10 Bueno

Omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tranquila
Se hospedó 3 noches en junio de 2023
Respuesta de General Manager el 9 jul. 2023
Dear Omar, Thank you for sharing the high rating about your experience at Courtyard Miami Airport West-Doral. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Petros KifleGeneral Manager

8/10 Bueno

Rodolfo, Santiago

Le gustó: Limpieza
ok
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager el 8 jul. 2023
Dear Rodolfo, Thank you for your rating of Courtyard Miami Airport West-Doral. We are pleased your stay with us was a great one and look forward to welcoming you back soon. Petros Kifle General Manager

10/10 Excelente

Abel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente y el personal muy amable.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 2 jul. 2023
Dear Abel, Thank you for being our guest at our hotel. We are delighted the service our associates provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We will pass along your compliments to everyone and look forward to your return to Courtyard Miami Airport West/Doral. Ade MooreGeneral Manager