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Opiniones sobre Mainstay Suites Meridian

2.5 out of 5
Mainstay Suites Meridian
901 1st Avenue East, Meridian, MS

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 128 de 271 opiniones" "
Evaluación: 8 - Bueno. 71 de 271 opiniones" "
Evaluación: 6 - Aceptable. 25 de 271 opiniones" "
Evaluación: 4 - Mediocre. 24 de 271 opiniones" "
Evaluación: 2 - Terrible. 23 de 271 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Alfredo

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very dirty, rooms with dirty walls, stained, dirty and torn carpets, broken furniture, dirty and stained beds, dirty bathroom, NOT RECOMMENDED, IF YOU CANCEL THEY ONLY RETURN HALF THE MONEY
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Armando

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

4/10 Mediocre

Sammie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My family and I booked several rooms for a get together/graduation in the area. Some family made it there before us to check-in and found the room filthy. Stains were on the sheets/bedding, bathroom looked as if it hadn’t been touched and upon us arriving found that our room had rips and tears in the carpet and massive stains on floors as well. The front desk (unknown woman) at the time was very abrasive and impossible to deal with. We weren’t offered a different room and made to feel that asking someone to come clean was an inconvenience to them. We weren’t compensated in any way either. It was too much to pull the entire family and luggage to a surrounding hotel, so we just grabbed some things to sanitize and clean, requested new bedding and pushed through it. I would not recommend, the photos are not a depiction of the rooms we stayed in.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Contrice

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is awesome
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jian, Harrisburg

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good for stopping
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Fauzan

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Absolutely terrible. There is nothing good about this hotel I don't know how they have these ratings. The only good thing was the staff who were polite and courteous but there's only so much staff can do to better experience in a beat down hotel. Everything from furniture to carpet to walls to doors is in terribly worn out condition. Avoid if you can.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Terry

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good property great condition
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kimoshia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a good stay
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jill

Le gustó: Personal y atención, servicios
I like having the refrigerator and mini kitchen. It was very quiet even though it was very close to the interstate. The bathroom and kitchen could be cleaner...the floors were sticky. I did not go barefoot at all in the room. The bed was comfortable.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

ALAN

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Extremely Disappointed
My room at Mainstay Suites in Meridian was terrible, so much so, that I had to go complain to the front desk. The walls had big holes in it.The carpet was ripped. Some of the cabinets were broken. The furniture was dingy with small stains. The bathtub wouldn't drain. There wasn't even a soap dish fixture in the shower. The room smelled of funk,cigarette smoke and stuffy. When I complained of the condition of the room, the guy at the front desk assigned me another room, but that room also had ripped carpet and a 'stuffy' smell, but at least the tub drained. I would have to say that this hotel room has to be one of the worst rooms I've had at any hotel so far.I didn't think to take pictures of the room because I really expected more of MainStay Suites, but they really dropped the ball on this one.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Henry

Viajó con su familia y niños pequeños, Viajó con su familia
Clean room but had a dirty coffee pot someone left the pod in the filter
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

James

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Farrukh

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Janna

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Meh
The atmosphere was good, family friendly. Staff was efficient and helpful. The cleanliness and maintenance of the room were lacking. Sheets and linens were clean, floors were clean but pretty worn. The dust guards on the beds were disgusting. And there was a fair amount of damage to the room. The granite countertop was broken in the kitchen and there was water damage to the ceiling in the bathroom. It was a decent stay but I’ll probably find somewhere else next time.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Daniel

Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

EVON, Whitesburg

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property location is great, and the staff was polite. This property is in need of renovation and hiring more well-paid staff. In the meantime, the property interior needs a serious cleaning from top to bottom (stain carpets, floors, furniture drapery. Unclean cabinets and kitchen and bath. light fixtures not working.

10/10 Excelente

Timara

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Patricia

No le gustó: Limpieza, personal y atención
Was not able to stay there. The bathroom floor was dirty as was the couch in the bedroom. The carpet was filthy in the hall and in the room. We asked for another room but was told that they had refunded our stay. So we left. Worst experience with a hotel.
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

CINDY

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
When we arrived they put us in a room on the 3rd floor, when we got to our room the beds were stripped down to the mattress and covers were laying everywhere, obviously not cleaned and also the room had double beds when we booked a king room. Went back down to the front desk and they put us in another room and when I said something about the double beds he said that’s all the rooms they had. How did I reserve and pay and book a king room if they’re weren’t any available. Me and my husband crammed in a double bed, we did not sleep good at all. Probably would have got better sleep in my car and saved $100. When we got in the other room the ceiling and paint was peeling in the bathroom and didn’t feel clean. Glad we only stayed one night. Would not stay here again. I will say the staff was friendly and the breakfast was pretty good.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Kanisha

Viajó con su familia
Le gustó: Personal y atención, servicios
No complaints
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Katina

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rude front desk manager and terrible room!
1st off the front desk manager was extremely rude. She spoke to me as if I was a child and had no understanding to her voice. Secondly my room was terrible. Key cover was missing on main door. That was a huge security issue, next the bathroom door was damaged and clearly needed to be replaced. The bathroom is missing light bulbs also. I complained about all of this and she blamed it on maintenance and there wasn’t anymore rooms available. She was quick to offer a refund because she didn’t want to help me anyways.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon el 2 oct. 2023
Thank you for your review. I didn't think I had an attitude explaining the rules of the hotel. I think you got upset when I stated that the underage children were not going to be left alone to have a party. You repeated cut me off as I was talking. I am only 5ft tall and a light of at least 12ft is a maintenance issue. I also told you that we only had rooms with one bed, not the 2 beds that you had booked. The key cover was an issue that I told you I could fix, not the door wouldn't lock as you told Hotels.com. The only other option is a refund. The bigger problem was about leaving the kids alone in the room without an adult as you repeated asked the minor what did she want to do. Have a wonderful day!

6/10 Aceptable

Amy

Viajó con su familia
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
An OK place to stay. You can tell the property is older. There was mildew around the shower/tub, carpet stains, and everything needs new paint, but we felt safe and it was ok for a night or two.
Se hospedó 1 noche en agosto de 2023
Respuesta de Shannon el 2 oct. 2023
Thank you for your review. We are about to undergo renovations and hope you will return once those are complete. Have a wonderful day1

4/10 Mediocre

Christopher

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel needs a freshing up. The carpet in the hallways is all torn and worn. The room carpet had huge sections missing are staples exposed. The pillows are shaped like a brick and feel like it too. I mentioned the hole in the wall from the door and was told that is normal, a door stop doesn’t cost that much. That alone should tell you how much they care. The bathroom tub and area around it had rust spots. The hotel is none smoking but the room smelled like smoke. If it was not the only room left in the hotel I would have asked to change rooms.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Daniel, Tazewell

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property was quite run down. There was an odor when you first walk in the door. When we got to our room, there was a hole in the wall behind the door from the doorknob. The carpet was bare in some areas and even missing in a few places. The bathroom did not have a shower curtain and one of the fluorescent lights was out. The bed sheets were cleaned but discolored in a few places. The pull-out couch had stains on the mattress. For what I paid for the room, I definitely expected more.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Pipit

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff at this hotel was amazing. Very friendly. If I needed something, it was provided immediately. Plan to stay with them again
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Gail

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Needs work
The room was comfortable and clean.. just a a good bit of age and/or damage that needs to be fixed or was unprofessionally fixed… like the hole in the wall behind the door. They just need to invest in more updates. The linens were nice and the bed was comfy. Breakfast was good. The worst thing was the hallway carpet.. it was filthy and worn through in places. That was a big turn off.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Ronnie, Conroe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Marian

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Mary, Ft worth

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Nicole, Enfield

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place was clean, room was good. Clean and spacious. Friendly staff

10/10 Excelente

TODD

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
Staff was very friendly. The room was spacious, but a little dated.
Se hospedó 1 noche en diciembre de 2022

4/10 Mediocre

Ruby D

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly service/ disgusting room
We booked late at night to stop before the ice started accumulating on the roads. I called the front desk and the employee was very helpful in guaranteeing our room even though we would be arriving after midnight. The room was disgusting. We walked into the smell of recently cooked food. The floor was sticky, the carpet was stained, and the TV was blaring. We were afraid that it was someone else’s room. The pillows were half-size balls of a few feathers. The sofa bed was already made which made me think it was already used and not cleaned. The tub had hair in it. The sink, mirror, and tissue holder were all dirty and had water/toothpaste stains on them. And, lastly, I’m pretty sure there were boogers on the wall by the toilet paper.
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Juan, Tomball

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When the receptionist gave me the key, and I went into the room, there were already people in the room. I came back and told the receptionist she gave me another key and said it’s all I have if you don’t like it let me know and I will give you your money back. We ended up getting the hotel next door.
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Thomas

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely will stay again
Clean, nice. Great price. A lot of painting going on. Some of the workers didn’t look like workers. I guess I would say they all weren’t in uniform. House keepers were loud in the halls with regular conversations & profanity. But the rooms were clean and they were nice to us. Room has kitchen but no pots, pans or utensils. Showers are nice size. Bed was comfy.
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Linda

Le gustó: Limpieza, personal y atención
Several lamps were missing lightbulbs and the knob to the bathroom was falling off. Things were clean though
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Brandi

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Not the cleanest room, but not horrible either. Breakfast was good, beds were comfy.
Se hospedó 1 noche en septiembre de 2022

4/10 Mediocre

Elizabeth F

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Don’t go there if you have a pet.
The person in the reception was very kind, unfortunately the room assigned was in very poor condition because is assigned to guests with pets. I decided to move to a different hotel, Hotels.com and the receptionist helped to fix the situation. I have booked pet friendly hotels always but this one has the worst rooms if you have a pet with you. I will suggest to have tile floor instead of carpets.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Gilbert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Keith

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I don’t mind staying in pet friendly hotel, but the person next door had a dog that barked the whole time we were there. The room out outdated, and we could hear every noise around us like there was no insulation in the walls.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Andrea

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I love that I can always get a suite that is suitable for my family!!
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Alicie

Se hospedó 1 noche en julio de 2022

2/10 Terrible

Sonia

Viajó con su familia
No le gustó: Personal y atención
Se hospedó 1 noche en julio de 2022

2/10 Terrible

abdulkadir

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a terrible experience. The first room we were given was very dirty and smelly. I requested a room change, and i was told that kind of smell and carpet issues were normal as the hotel is pet friendly. The hallway carpets were terrible too. I will never stay there again!
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Brittany

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and nice
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Kendra

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were clean but could use some updating. The staff was very friendly and they had a wise vareity of options for breakfast.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

LAQUANDA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Jessica

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Air conditioner did not work and there were no other rooms available
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Sourasack, Oshkosh

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel was filthy dirty. Floors and walls and dirty.
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Firas, Orlando

No le gustó: Limpieza, estado de la propiedad e instalaciones
Very dirty and property furniture was very used up.
Se hospedó 1 noche en julio de 2022