Casa entera

Casa Koala, Peace and Comfort in Santiago

Galería de fotos de Casa Koala, Peace and Comfort in Santiago

Un área de piscina moderna al aire libre, con una pared roja, una puerta de cristal que da a un dormitorio y paneles decorativos.
Una piscina de borde curvo, rodeada por un muro de piedra y plantas en macetas.
Un comedor con mesa y sillas de madera, ventilador de techo y vistas a una piscina y zona de estar al aire libre.
Una cocina moderna con comedor, una escalera y vista del patio exterior.
Una escalera que lleva a una habitación con un llamativo mural abstracto en la pared.

Opiniones

10 de 10
Excepcional

Casa entera

2 habitaciones2 bañosCapacidad para 5139 m²

Servicios principales

  • Piscina
  • Cocina
  • Lavadora
  • Secadora
  • Acepta mascotas
  • Wifi gratuito

Agrega fechas para ver los precios

Acerca de esta propiedad

Casa Koala, Peace and Comfort in Santiago

  • Tucked away on a peaceful street in Merida's historic district, Casa Koala serves as a sanctuary to unwind after exploring all this vibrant city has to offer. Restored by an acclaimed local architect, the house features a charming blend of traditional architecture and contemporary comforts, including a washer and dryer and strong WIFI throughout the home. Each room is thoughtfully decorated, reflecting the lively colors and artistic influences of the Yucatan.

    The space
    ✔ Keyless Entry and Easy Self Check-in
    ✔ Free Street Parking right in front
    ✔ Strong WIFI available throughout the entire home
    ✔ AC in every bedroom and living space
    ✔ Fans in every room
    ✔ Extensive Guidebook with our top spots to eat, shop, and must-see attractions in and around Merida.
    ✔ Personal Concierge to help book reservations, arrange transportation, and enhance your travel experience!
    ✔ Weekly Maid Service included (for stays 7+ days)
    ✔ Additional amenities available to rent or borrow during your stay (e.g. a crib, highchair, bicycles, lounge chairs, and more)
    ✔ Art and Quality Furniture crafted by Local Artisans

    ★ LOCATION ★

    - 7 Minute Walk to Santiago Park
    Known for its historical church and incredible market serving up the best of Yucatecan cuisine. Visit Tuesday nights for “Remembranzas Musicales” where all people - locals and tourists, young and old - get together to dance the night away to classic Latin big-band music from the 1940s.

    - 9 Minute Walk to Merida Zoo
    - 11 Minute Walk to Parque de la Paz
    - 18 Minute Walk to Santa Lucia Park
    - 19 Minute Walk to Plaza Grande and Catedral de San Ildefonso

    ★ LIVING ROOM ★
    This home has a beautiful and open flow all the way through the property. Upon entering, you’ll find a bright and airy living space, enhanced by unique artistic details. Among these is a striking piece of artwork depicting local Maya ruins, created by Pueblo, a talented artist from Merida.

    ✔ Comfy sofa to curl up with a good book or watch your favorite show on TV
    ✔ 65” Smart TV
    ✔ Harman Kardon Bluetooth Speaker
    ✔ Reading materials and Magazines
    ✔ Original Pasta Tiles

    ★ DINING & KITCHEN ★
    Stepping into the dining room, you can feel the history of this century-old home reflected in the layers of exposed paint that have adorned these walls throughout the years. Thoughtfully restored to blend the old with the new, the kitchen is fully equipped to ensure you have everything you need, whether it is preparing make breakfast before a day filled with sightseeing or hosting a cooking class at home.

    ✔ Dining Room Seating for 6
    ✔ Microwave for quick reheating
    ✔ Oven and 6-Burner Gas Stove
    ✔ Drip Coffee Maker (Coffee, Filters, Sugar, Stevia, and non-dairy Creamer provided)
    ✔ Toaster
    ✔ Blender
    ✔ Hot Water Kettle
    ✔ Refrigerator/Freezer with Ice Maker
    ✔ Glasses and Wine Glasses
    ✔ Pots, Pans, Utensils, and Dishes for easy meal prep
    ✔ Paper Towels
    ✔ Salt, Pepper, and Olive Oil
    ✔ Purified Water
    ✔ 4 Free Beers to get your vacation started!

    ★ POOL & PATIO ★
    As you step onto the patio, a shaded courtyard and inviting pool welcome you, allowing you momentarily forget that you are in the heart of the city. Take in the beautiful surroundings and dine al fresco in the charming covered dining area. The patio is completely enclosed by high walls for privacy and security so that you can swim and enjoy the house with peace of mind.

    ✔ Private Pool (13.5 ft Long / 4.5 ft Deep)
    ✔ Outdoor Dining with Seating for 6
    ✔ Giant Glass doors with views of the garden and pool

    ★ DOWNSTAIRS BEDROOM ★
    Nestled away is a lovely and quiet casita with direct access to the courtyard, ensuring a peaceful retreat separate from the main house and shielded from street noise. We can either arrange two single beds or one king size bed depending on your preferences. The first floor also has a full bath adjacent to the covered patio.

    ✔ Two Twin-sized Beds (that can be Converted into a King-sized Bed)
    ✔ Dedicated Work Space with Ergonomic Desk Chair
    ✔ 680 Thread Count 100% Cotton Sheets
    ✔ Both Soft and Firm Pillows Provided
    ✔ Room-darkening Curtains
    ✔ Closet Space and Hangers
    ✔ Iron and Ironing Board

    ★ 2 BATHROOMS ★
    The home includes two full baths for each bedroom in addition, stocked with all of the essentials like shampoo, conditioner, and body wash – so no need to worry about packing these items.

    ✔ Hot Water
    ✔ Strong Water Pressure
    ✔ Hand soap, Shampoo, Conditioner, and Body Wash Provided
    ✔ High-Quality Hand & Bath Towels
    ✔ Hair Dryers
    ✔ Toilet Paper

    ★ UPSTAIRS BEDROOM ★
    Located above the kitchen and dining area, the upstairs bedroom offers a tranquil retreat with its own private balcony and sunning patio. Soft curtains frame the glass patio doors, allowing gentle sunlight to filter through and illuminate the room. You’ll also find the washer and dryer in the en-suite bathroom, conveniently equipped with laundry pods.

    ✔ Queen-sized Bed
    ✔ Dedicated Work Space with Ergonomic Desk Chair
    ✔ 680 Thread Count 100% Cotton Sheets
    ✔ Both Soft and Firm Pillows Provided
    ✔ Room-darkening Curtains
    ✔ Combination Safe to store your valuables
    ✔ Closet Space and Hangers
    ✔ Iron and Ironing Board
    ✔ En-suite Bathroom

    ★ BALCONY & SUNNING PATIO ★
    The upstairs bedroom has private access to a balcony that overlooks the pool and has a gorgeous view of the surrounding greenery, including a stunning red flowering tree hanging over the casita. Along with the balcony, the room includes a private patio with lounge chairs, perfect for soaking up the sun.

    All of our guests are welcome to the entirety of the home and have access to use anything on the property including the kitchen, pool, and any other amenities. The house is not shared with any other occupants or pets, so you can enjoy privacy during your stay.

    About us:

    Casa Koala is owned and professionally managed by Burro y Flauta Vacation Properties, and guests will have access to the concierge manager as needed during their stay.

    Burro y Flauta is a vacation property rental and management company owned and operated by ex-pats from the U.S. who have made Merida our home. We have traveled a lot and stayed in a variety of properties around the world, so we know what you need and want from your vacation property. Allow us to help make your visit to Merida perfect!

    Burro y Flauta owns and manages several other vacation homes in the historical center of Merida (between 1-5 bedrooms); please check them all out!

    Check-in & Check-out:

    Check in is available after 3pm. Check out is before 11am.
    Early check-in and late check-out are subject to availability at the sole discretion of the host.
    Early check-in availability is determined on the day of arrival and is a free courtesy to our guests.
    If you need a late check-out, then we might be able to permit it depending on the needs of our next guest, but we will charge a late check-out fee.

    General Rules:

    1. To book this space, you must be at least 21 years of age.
    2. The name on the reservation must match the person staying in the house. To verify, we may require a photo of ID of all people entering the property.
    3. Quiet hours are observed from 10pm to 8am on the interior and exterior of the property. The purpose of quiet hours is to maintain a quiet and comfortable environment for all guests and neighbors.
    4. No smoking inside the space. If a guest is found smoking or evidence of smoking is found after check-out there is a $500 USD fine.
    You may smoke on the exterior patios granted you use the provided ash trays.
    5. Please only flush toilet paper down the toilet.
    6. An excessive cleaning fee of a minimum of $75 USD will apply to any reservation which caused excessive cleaning services to be rendered.
    7. Guests are responsible for any breakage or damage to the property.

    Fees:

    - The fee for overnight visitors above a total of 4 guests is $300 pesos per person per night. Any additional guests require prior approval from the host.

    - One small (under 15kg) pet is welcome, but the guest is responsible for all damage caused by their pets. An extra pet fee of USD$75 will be charged.

    - Electricity is included for stays of 2 weeks or less; and for stays of longer than 2 weeks, no electricity is charged unless the usage greater is USD$3 a day for the 1BR or 2BR homes, or USD$5 a day for the larger homes.

    - For rentals in excess of 1 week, weekly cleaning as well as pool maintenance will be provided at no extra charge. Contact us if you are interested in additional cleaning for an extra fee.

    - Lost key or electric key fob will result in a US$20 charge.

    - We are not responsible for any left items after check-out. If we do have to ship an item, there is a minimum of $50 (depending on the size of the items) shipping fee by host plus the shipping company cost to ship the item. It may take up to 14 days before we can ship the items.

    Additional Notes:

    To keep the pool clean and maintained during your stay and for future guests, our pool staff is scheduled to service the pool three times per week. The total service should take 30 minutes to 1 hour.

    Merida is a hot and humid climate, and this climate tends to host insects. As a result, you may see insects in the house. We do monthly extermination to try to prevent problems but it's not a perfect solution. We also supply bug spray and citronella candles to assist.

    We are not responsible for any items brought into or left at the house. If you believe that you left something in the house after your departure, then please let us know. We will verify whether we have the item and share our office address so that you may pick it up. We will store any such items in our ‘Lost and Found’ located in our office for 30 days. If no one has come to claim those items within the 30 days, then we will dispose of it.

    Furniture and décor from pictures may differ. We are always upgrading and improving the look and feel of our property for the comfort and pleasure of our guests.

    We love Casa Koala and we are sure you will too!

Servicios en la propiedad

Playa

  • Toallas de playa

Piscina/spa

  • Masaje
  • Piscina al aire libre
  • Piscina privada

Internet

  • Disponible en la casa: wifi gratis

Aparcamiento y servicios de transporte

  • Se puede aparcar en la calle.
  • No se necesita coche

Cocina

  • Cafetera y tetera
  • Especias
  • Frigorífico
  • Hervidor eléctrico
  • Horno
  • Licuadora
  • Máquina de hielo
  • Microondas
  • Papel de cocina
  • Placa de cocina
  • Tostadora
  • Vajilla y utensilios de cocina

Restaurante

  • Desayuno disponible por un recargo
  • Mesa de comedor
  • Servicio de chef

Dormitorios

  • 2 dormitorios
  • Se proporcionan sábanas

Baño

  • 2 baños privados
  • Champú
  • Ducha
  • Jabón
  • Papel higiénico
  • Se proporcionan toallas
  • Secador de pelo

Zonas comunes

  • Mesa de comedor
  • Sala de estar

Entretenimiento

  • Estéreo
  • Netflix
  • Servicios de streaming
  • Smart TV

Zonas al aire libre

  • Balcón
  • Jardín
  • Mobiliario exterior
  • Parrilla de barbacoa

Servicios de lavandería

  • Lavadora
  • Lavandería

Espacios de trabajo

  • Escritorio

Confort

  • Aire acondicionado

Mascotas

  • Se aceptan mascotas
  • Solo se admiten perros y gatos
  • Hasta 9 kg por mascota

Características especiales/accesibilidad

  • Alojamiento libre de humo
  • Nota del propietario: Smoking permitted in outside areas only.

Servicios e instalaciones

  • Plancha o tabla de planchar
  • Servicio de limpieza a petición
  • Servicios de conserjería

Aspectos destacados de la ubicación

  • Cerca de un hospital
  • Cerca de un spa o balneario
  • Cerca de un zoológico
  • En el centro

Actividades

  • Bicicletas
  • Observación de aves en las inmediaciones
  • Paseos para ver animales salvajes en las inmediaciones
  • Rutas ecológicas en las inmediaciones

Medidas de seguridad

  • Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
  • Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
  • Cerradura de seguridad

General

  • Bicicletas
  • Jardín
  • Servicio de limpieza (previa solicitud)
  • Tamaño de la unidad: 139 metros cuadrados

Propiedades similares

Políticas

Check-in

Hora de inicio del check-in: 15:00
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de la(s) 11:00

Instrucciones especiales para el check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

Se aceptan mascotas
Se aceptan perros y gatos únicamente
1 como máximo (hasta 9 kg por mascota)
Se aplican restricciones: para obtener más información, comunícate con la propiedad al número que figura en la confirmación de la reservación.
Nota del anfitrión: Guest is responsible for all damages. Fee is $75

Niños y camas adicionales

Los niños son bienvenidos.
No se permiten fiestas ni eventos
No se permiten fiestas ni eventos grupales.

Información importante

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
No se permiten fiestas ni eventos grupales.
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Las medidas de seguridad de la propiedad incluyen cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo electrónico de Vrbo con un enlace que te llevará a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.

Información adicional

No se necesita un auto para acceder a este hospedaje.

Información de la zona

Esta casa de vacaciones se encuentra en el centro de la ciudad, en Mérida. Los turistas que deseen ir de compras pueden visitar Paseo de Montejo y Centro comercial Galerías. ¿Quieres asistir a un evento o partido mientras estás en la ciudad? Échale un vistazo a lo que sucede en Estadio Salvador Alvarado o Estadio de béisbol Kukulkán. Dedica un tiempo a las opciones de spas de la zona o entrégate a la aventura haciendo ecotours en los alrededores. Visitar nuestra guía de viaje de Mérida
Ver más casas de vacaciones en Mérida
Mapa
Merida, YUC

Puntos de interés

  • Un edificio histórico con una torre de reloj, una calle con estelas luminosas de vehículos en movimiento y un edificio rojo con un letrero.
    Catedral de Mérida
    18 min a pie - 1.5 km
  • Un parque con bancos, árboles y un gran letrero que dice 'MÉRIDA'.
    Plaza Grande
    18 min a pie - 1.5 km
  • Parque de Santiago
    6 min a pie - 0.6 km
  • Parque Zoológico del Centenario
    10 min a pie - 0.9 km
  • Centro de servicios para solicitantes de visas de Estados Unidos
    18 min a pie - 1.5 km

Opciones de transporte

  • Estación de tren Mérida Teya: 28 minutos en auto
  • A. Internacional Manuel Crescencio Rejón (MID): 14 minutos en auto

Restaurantes

  • Taquería La Lupita
    7 min a pie
  • Galerón Club de Café
    3 min a pie
  • Placer & delirio
    7 min a pie
  • La Reina Itzalana
    7 min a pie
  • Kikoffee
    2 min a pie

Preguntas frecuentes

¿Hay piscina en Casa Koala, Peace and Comfort in Santiago?

Sí, en la propiedad hay una piscina al aire libre.

¿Casa Koala, Peace and Comfort in Santiago acepta mascotas?

Sí, esta propiedad acepta gatos y perros (límite de 1) con un peso máximo de 9 kg por animal. Es posible que se apliquen algunas restricciones. Comunícate con la propiedad para obtener más detalles.

¿A qué hora es el check-in en Casa Koala, Peace and Comfort in Santiago?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en Casa Koala, Peace and Comfort in Santiago?

Check-out: 11:00.

¿Dónde se encuentra Casa Koala, Peace and Comfort in Santiago?

En Centro de Mérida, esta casa de vacaciones se encuentra a 2 km de Casa Frederick Catherwood, Plaza Grande y Catedral de Mérida. Paseo de Montejo se encuentra a 2,1 km.

Opiniones de Casa Koala, Peace and Comfort in Santiago

Opiniones

Excepcional

Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.
Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 28 de 28 opiniones
Evaluación: 8 - Bueno. 0 de 28 opiniones
Evaluación: 6 - Aceptable. 0 de 28 opiniones
Evaluación: 4 - Mediocre. 0 de 28 opiniones
Evaluación: 2 - Terrible. 0 de 28 opiniones

10

Limpieza

9,6

Ubicación

Opiniones

Opinión verificada

10/10 Excelente

Susan B.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
A beautiful and comfortable stay. I loved the classical Roman style home built around the atrium. Very fast response from host and we felt well looked after.Tx to the team
Se hospedó 3 noches en marzo de 2026
Opinión verificada

10/10 Excelente

MONTY J.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Casa Koala was the perfect place for our month long stay in Merida. The house was equipped with everything we needed to make it feel like our home away from home. The host and everyone connected with Case Koala were awesome. They us feel welcomed went out of their way to make sure our stay was pleasant and problem free. In short, I would not hesitate to stay here again.
Se hospedó 31 noches en diciembre de 2025
Opinión verificada

10/10 Excelente

Karen D.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

A color full and quiet place to stay.

The house has a great design, it is perfect for 2 couples. The area is quiet and safe. We walked everywhere and it is well located. They were always in contact with me and overall the stay was pleasant. Ideal to share with family.
Se hospedó 9 noches en julio de 2025
Opinión verificada

10/10 Excelente

Joe V.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
We had an amazing stay! The pictures exactly matched the house as did the description. The entire staff is super friendly, host spoke English (which helped me - only non Spanish speaking person in our group). And when we had questions, their responses were immediate and fully answered. Myself, and three other guests (who were born, lived in Mexico) were super impressed - that should say it all. You won’t be disappointed if you stay here.
Se hospedó 5 noches en noviembre de 2025
Opinión verificada

10/10 Excelente

Amber L.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Always a treat to stay in any property managed by Burro Y Flauta Vacation Properties. The apartment was clean, well-stocked, air-conditioned, modern and the management is incredibly responsive! Will always prefer to stay in properties managed by them!!!
Se hospedó 12 noches en mayo de 2025
Opinión verificada

10/10 Excelente

Heidi P.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Beautifully decorated, well-equipped, comfortable and clean house. Perfect to use as a base to explore Mérida and the surrounding areas. The hosts are super responsive, friendly and efficient. I appreciated the in-person welcome and their flexibility to let us check-in earlier than planned. Please note that the Casita bedroom, located at the end of the courtyard garden, doesn't have an en-suite bathroom. The bathroom is located across the courtyard next to the outside dining space.
Se hospedó 4 noches en noviembre de 2025
Opinión verificada

10/10 Excelente

Bonnie S.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
This is a beautiful place and the owners are amazing to work with for any need. I'll list most important to us:Has a washer and dryer and iron/ironing board.AC that works for each room/area (they even provided me with a floor fan to help cool the upper bathroom extra so I didn't sweat a lot while doing my hair and makeup)Extremely comfortable beds.Cleaning crew for pool every other day (very nice and friendly)Had a bidet!!!Very quiet area and the street was not very busy.Thank you for a great stay, we really enjoyed our time.We loved staying here and will do it again soon!
Se hospedó 14 noches en mayo de 2025
Opinión verificada

10/10 Excelente

123Engaging

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Charming and Warming

This house is well laid out. A charming place that warms you to the soul beat of Merida. You're in with the locals in a truly authentic neighborhood. The house itself is full of beautiful art and texture. They layout is wonderful. We found everything we needed there. And the hosts were wonderful and responsive.
Se hospedó 4 noches en marzo de 2025
Opinión verificada

10/10 Excelente

Cliente verificado

A taste of Mexico in a modern setting.

Casa Koala was comfortable and relaxing. The house had all the modern conveniences and was designed with Mexican touches. Conveniently located in the historic district and walking distance to shops, plazas, zoo and parks. Located in a very safe and quiet neighborhood.
Se hospedó 4 noches en febrero de 2018
Opinión verificada

10/10 Excelente

Jon M.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
This was our first time staying at a Verbo. And the first time in Merida. What a great City! We were able to check in, communicating any questions, checking out with no problems. The casa was well stocked with everything we would need or want. The thing I found most helpful was the Casa Koala book. It guided us on were to eat, how far things were, pool service, places to see, drinking water, etc. Thank you. I would come back again and recommend this place to others.
Se hospedó 5 noches en septiembre de 2025
Opinión verificada

10/10 Excelente

Jennifer T.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Koala March 2023

The house was amazing. My husband and I thoroughly enjoyed our time there. We walked to several places. Beto and Michael were so helpful and very well organized. My husband and I would consider staying in this house again.
Se hospedó 11 noches en marzo de 2023
Opinión verificada

10/10 Excelente

Valerie B.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Fabulous property

The Koala house was beautiful, with everything you could possibly need. We will definitely be staying there again! Becca and Mike were super helpful and responded quickly to all our needs/questions. We felt taken care of and our expectations were exceeded. Thank you for making our first stay in Merida fantastic and we look forward to coming again soon!
Se hospedó 5 noches en mayo de 2023
Opinión verificada

10/10 Excelente

Guy C.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

I very special place in Merida!

We had a wonderful stay in this magical property. Convenient to the city centre and such an oasis! The courtyard and private pool was a wonderful place to relax and cool off after a busy day in the heat. The bedrooms were well appointed with comfortable beds. The kitchen was well equipped and with one dinner table in and one out we had choices of where to eat. Everything about the place was immaculate from the front room to the in-suite laundry. Thank you so much for a wonderful stay.
Se hospedó 4 noches en marzo de 2024
Opinión verificada

10/10 Excelente

Amber L.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Stunning and Incredible Management Company!

This is my second time renting a house through this management company. They are engaging, incredibly responsive, and genuinely care about the renter experience. The homes are spotless, with meticulous attention to every detail. I will ONLY rent from them each year! Thank you for another phenomenal experience. Beto is the best!!
Se hospedó 7 noches en junio de 2024
Opinión verificada

10/10 Excelente

Kathleen H.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Fabulous. A wonderful oasis in Merida.

We loved our stay at this house. It was easy to get to- walking distance from Santiago and the main plaza. We used the bikes on Sunday for the weekly bike ride. I loved d the pool and cooled off in the morning, midday and at the end of the day. My son, his girlfriend, my husband had wonderful sleeping quarters. The staff was so helpful and responsive. And the house was so clean. We didn’t want to leave and stayed an extra night!!!
Se hospedó 5 noches en noviembre de 2023
Opinión verificada

10/10 Excelente

Raymond K.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Total Immersion into Yucatan culture and community.

We could not have imagined a more positive and rewarding experience in Merida. Our expectations of the property, the neighborhood, and the community were more than met, from the time we stepped into Casa Koala until we left for the airport at the end of our stay.Michael and Becca were the perfect hosts. We found them professional, personable, and fun to talk with. They took time to meet with us, sharing interesting information about the community and the Mexican/Yucatecan culture. Casa Koala was absolutely immaculate and maintained that way by the staff for our entire stay. The concierge services provided by Yaatza and Beto were above and beyond expectations. We can't say enough about them or the housekeeping and maintenance staff. All were professional, friendly, and responsive to our questions and requests. We especially appreciate that staff were engaging and helped us communicate in Spanish at every opportunity.Not only will we return and stay at a Burro y Flauta property, but we will also recommend them to our friends and family traveling to Mexico.Bud & Rebecca Kenyon
Se hospedó 33 noches en diciembre de 2024
Opinión verificada

10/10 Excelente

Robin K.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Gorgeous and comfortable

I did not want to leave this beautiful home away from home. It was fully equipped with everything we needed, and the design choices delighted me constantly. The king bed is memory foam and very comfortable, and the bed linens were high quality cotton.The kitchen is beautifully -equipped (and we did cook — we hosted some friends for dinner). The pool provides a refreshing dip which we used several times a day even though it wasn't terribly hot when we were there. There is very effective air conditioning in both bedrooms and in the livingroom. There are ceiling fans in every room. The washer/dryer work well. The host left plenty of supplies (TP, bathroom condiments, dish soap, sponge laundry soap, bug spray, towels, etc) for our four night stay.The whole place is a delight for the senses: beautiful tile floors, skylights, high ceilings, light fixtures, wall hangings, ceramics. The furniture is very comfortable. We were met there by Beto, who was super helpful and knowledgeable and spoke perfect English. He set up a whatsapp group with us and another person so we had two people to contact in case of any need. It turned out we needed help when we couldn't figure out how to turn on the oven. We received a response within a few minutes, and a few minutes later, someone came over to show us that we just needed to push the dial in as well as turn it. Overall, our experience was excellent. Don't miss this gorgeous oasis of calm, comfort and beauty.
Se hospedó 4 noches en diciembre de 2023
Opinión verificada

10/10 Excelente

Roy R.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Couldn't have asked for more.

The property is lovely. It was beyond our expectations. The team is impressively organised and any question you might have is already thought of. Highly recommend visiting Casa Koala when you visit Merida.
Se hospedó 4 noches en noviembre de 2022
Opinión verificada

10/10 Excelente

Dan S.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Outstanding communication!

This is a beautifully renovated property. Everything was very clean and the owner could not have been more helpful in providing the most comprehensive guide book that we have ever received when renting from VRBO. All of the recommendations from the owner were outstanding. Our absolute favorite restaurant was Oliva Enoteca. This would be a great restaurant in any city!
Se hospedó 5 noches en mayo de 2022
Opinión verificada

10/10 Excelente

Des W.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

If you are coming to Merida, BOOK THIS HOUSE (or any of the others that Burrro y Flauta own)!!!

My fiancée and I stayed at Casa Koala for about a month and we DID NOT want to leave! This house is breathtaking, the neighborhood is perfect, pretty much all that you could want and need is in either walking or driving distance (we used the didi app and had absolutely no issues, most rides were no more than $5 usd). There is so much to do in Centro Merida, the host Mike, Becca, and Beto make sure that you have all the information on what’s going on in the city and their favorite restaurants. Speaking of Beto, he’s our new best friend! 😆 He was so helpful, even before our trip, with any plans and questions that we had. He was so kind and so responsive and he set up day excursions for our group. We had issues with our phone service the first day we arrived and had to get Mexico phone numbers; he picked us up in his personal vehicle, took us to a local telcel, and set up both of our phones for us. We also spent our last week in Mexico at a ‘boutique hotel’ in Isla Mujeres that was terrible to say the least, we reached out to Beto for help with finding a shuttle (the hotel was very much off the beaten path) and he was very responsive, even offered for us to come back to the house in Merida until our flight and made sure that we got to our next resort safely. The cleaning and pool service was great.. there’s just not enough positive things to say about our stay, this house, and the service. We will DEFINITELY stay here again whenever we come back to Merida! There’s absolutely nothing negative to say about this house, their service, and our stay ⭐️⭐️⭐️⭐️⭐️
Se hospedó 21 noches en abril de 2022
Opinión verificada

10/10 Excelente

Karen K.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great Property and Location

The pictures don't lie...everything was exactly as described. Truly magical property in a magical city! Especially liked the location (could walk to many interesting sites and restaurants) and the helpful city guide provided by the owners/property manager (Beto). Beto was extremely helpful in addressing any need that we had.
Se hospedó 7 noches en abril de 2022
Opinión verificada

10/10 Excelente

Martha S.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Lovely rental

My friend and I have only good things to say about Casa Koala. It was a pleasure to be greeted by Beto when our taxi pulled up and he did a great job orienting us to the house and neighborhood. The house is well-stocked and so peaceful. The only drawback is that the pool was too cold to do more than dangle our feet in. I don’t know if there is some kind of chiller used to keep it cold, but it’s really not necessary. Other than that, we loved it!
Se hospedó 5 noches en marzo de 2022
Opinión verificada

10/10 Excelente

Antonique V.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

AMAZING HOME AND SERVICE

This home greatly exceeded our expectations! The home was cozy and comfortable and the property manager Beto was AMAZINGGG!!!!! Everything was so well detailed and communication between us, Beto, and the hosts were awesome! Will definitely consider staying again on our next visit! They provide literally everything for you so no need to over pack! they really helped us in a pinch as we could not find anywhere to stay when we decided to extend our Mexican vacation! Definitely recommend!
Se hospedó 7 noches en diciembre de 2021
Opinión verificada

10/10 Excelente

Paula L.

Wonderful Casa

Casa Koala is a great place to stay when you want to visit the sites in Merida and experience the Yucatanean cuisine and nightlife. Very quiet area but close enough to downtown. The bed was extremely comfortable and there was everything you needed. Alberto was always available and if you needed anything it was provided in a very timely matter. Becka provided us with the name of a vet for our dog prior to us arriving in Merida which was greatly appreciated. All in all we had a fantastic stay in a wonderful Casa in Merida. Thanks for everything.
Se hospedó 6 noches en enero de 2019
Opinión archivada

10/10 Excelente

Andriy S.

Very private place, great location, well equipped, excellent management

We were pleasantly surprised of quietness and privacy this casa provided. Great location. Lots of thoughts, work and efforts was put by owner(s) to restore a colonial style building and implement all modern features guests from up north use to take for granted. Very well equipped kitchen, all one would need for cooking, all utensils of good quality and in sufficient quantities. Drinking water, coffee (actually same brand from Costco we drink at home), other basic stuff as salt, pepper, etc. Very comfortable beds, quality linens, plenty of towels, shampoo, etc. Great bicycles, used them every day. Good job Becca et al!
Se hospedó 13 noches en noviembre de 2017