Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 208 de 374 opiniones" "
10 - Excelente
208
Evaluación: 8 - Bueno. 80 de 374 opiniones" "
8 - Bueno
80
Evaluación: 6 - Aceptable. 36 de 374 opiniones" "
6 - Aceptable
36
Evaluación: 4 - Mediocre. 23 de 374 opiniones" "
4 - Mediocre
23
Evaluación: 2 - Terrible. 27 de 374 opiniones" "
2 - Terrible
27
8,6/10
Limpieza
8,8/10
Personal y atención
8,4/10
Servicios
8,8/10
Estado de la propiedad e instalaciones
8,2/10
Cuidado del medio ambiente
Opiniones
4/10 Mediocre
martin
Viajó por negocios
14 mar. 2024
We reserved a double queen bed with a sofabed, but we got a small room with one king size bed and a small sofa. We're disappointed.
martin
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 14 mar. 2024
Thank you for taking the time to review us, Martin. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
2/10 Terrible
rafael
Viajó por negocios
9 mar. 2022
Mal
Me cancelaron la reserva y me mandaron a otro hotel sin avisar
rafael
Se hospedó 4 noches en febrero de 2022
Respuesta de DOS el 10 mar. 2022
We do apologize for not notifying you but unfortunately we were over sold and we relocated you to another hotel. The system does not give us your contact information. We did notify Hotels.com that we would not be able to accept your reservation and that we would be relocating you to another hotel.
10/10 Excelente
Andy
3 may. 2024
Le gustó: Limpieza
Andy
Se hospedó 1 noche en enero de 2024
6/10 Aceptable
Carole
Viajó con su familia
26 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza
Not clean. Rooms smaller than average. Breakfast food good
Carole
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Dennis
15 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dennis
Se hospedó 2 noches en abril de 2024
Respuesta de Owner el 17 abr. 2024
Dennis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bueno
Johnny
Viajó con su familia y niños pequeños
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room size, full kitchen, and near everything
Johnny
Se hospedó 4 noches en enero de 2024
Respuesta de Owner el 5 abr. 2024
Johnny, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excelente
Travail
4 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Travail
Se hospedó 2 noches en abril de 2024
Respuesta de Owner el 5 abr. 2024
Travail, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excelente
Bianca
Viajó por negocios, Viajó con su familia
17 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Bianca
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 18 mar. 2024
Bianca, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
2/10 Terrible
nolan
14 mar. 2024
No le gustó: Limpieza, personal y atención
nolan
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 15 mar. 2024
Thank you for taking the time to review us, Nolan. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
6/10 Aceptable
Shea
Viajó con su familia
12 mar. 2024
z
Shea
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 14 mar. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
6/10 Aceptable
Kartikawati
Viajó con su familia y niños pequeños
10 mar. 2024
No le gustó: Limpieza
Dirty surfaces, dirty shower.
Kartikawati
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 11 mar. 2024
Kartikawati, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
2/10 Terrible
Breana
2 mar. 2024
Breana
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 22 mar. 2024
Thank you for taking the time to review us, Breana. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excelente
Jessena
26 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jessena
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 27 feb. 2024
Jessena, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Aceptable
Jennifer
Viajó con su pareja
23 feb. 2024
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
The comforter and sheets had big blood stains on them. I even took pictures and showed the desk clerk and they showed no concern. I attempted to make contact with the manager and left several messages but no one has called me back. When blood is discovered on sheets, you're supposed to discard them.
Jennifer
Respuesta de Owner el 26 feb. 2024
Thank you for taking the time to review us, Jennifer. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
10/10 Excelente
Michelle, Southaven
23 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very Nice and close to everything
Michelle
Se hospedó 7 noches en febrero de 2024
Respuesta de Owner el 26 feb. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excelente
Michael
21 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really like the gentleman upfront in the lobby. He was very pleasant I forget his name, but he was very polite and courteous.
Michael
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 21 feb. 2024
Michael, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
10/10 Excelente
Joey
Viajó por negocios
18 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The gentleman who checked me in on Feb 5th was so helpful. I arrived earlier in town than expected and he allowed me an early check-in with no problems.
Joey
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 19 feb. 2024
Joey, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
10/10 Excelente
Brianna
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful property!
Brianna
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 19 feb. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
2/10 Terrible
Reggie
Viajó con su familia
15 feb. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Did not stay at property it was very nasty
Reggie
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 16 feb. 2024
Thank you for taking the time to review us, Reggie. It is never our intention to disappoint a potential guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
2/10 Terrible
Willie J Mosley
Viajó con su pareja, Viajó con mascotas
12 feb. 2024
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
DO NOT STAY HERE! I repeat, DO NOT STAY HERE!!! My car was broken into right in front of the entrance of the hotel. A black woman with a red wig was on for the overnight shift. My vehicle was literally in plain view of the front check in desk yet no one seen or heard anything. I stayed here on a Friday night into Saturday morning and was suppose to stay until Sunday. . Better believe I would never come back!! I came out to see that someone had shattered my sunroof, rummaged through my car and dismantled my alarm trying to take it. Staff didn’t call any managers when asked and did not accommodate me. Instead when leaving the black bald head man with glasses on the day shift m wanted to give me a lecture about my service dog after deciding to check out. I called the cops, filed a report and the cop asked for video footage from the hotel but of course they didn’t have any! Don’t stay here!!!
Willie J Mosley
Se hospedó 2 noches en febrero de 2024
Respuesta de Owner el 13 feb. 2024
Thank you for taking the time to share your feedback with us about your recent stay, Willie. We do our very best to ensure our hotel provides a safe, secure, and worry-free environment. We are going to investigate the issue and adopt whatever measures we can to ensure this does not happen again. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. Thank you again for sharing your feedback and we hope to have the opportunity to welcome you back once again.
10/10 Excelente
Raynette
10 feb. 2024
Raynette
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 21 mar. 2024
Raynette, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bueno
MA
9 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean and comfortable
MA
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 12 feb. 2024
MA, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
8/10 Bueno
Morris
4 feb. 2024
Morris
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 21 mar. 2024
Morris, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
8/10 Bueno
Mike
Viajó con su familia y niños pequeños
2 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was very clean and serviceable. Staff was extremely polite. Unfortunately, we were placed in a room adjacent to the interstate. The noise was virtually intolerable while trying to sleep at night
Mike
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 5 feb. 2024
Mike, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 Excelente
Jon
Viajó con su familia
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyable Hotel
Service would also have gotten 5 stars except for breakfast on the second morning. The first was great with lady who kept trays filled with warm and cold foods. The second had a lady on shift who was more interested in her phone and sitting on her duff than keeping up with kitchen duties.
However, I would recommend this property to anyone looking to stay in the Memphis area.
Jon
Se hospedó 2 noches en enero de 2024
Respuesta de Owner el 29 ene. 2024
Jon, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 Excelente
Gerry
Viajó con su pareja, Viajó por negocios
27 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and big suites. Comfortable bed, friendly receptionist.
Gerry
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 29 ene. 2024
Gerry, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excelente
Rachael
Viajó por negocios
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly and helpful.
Rachael
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 23 ene. 2024
Rachael, we appreciate you taking the time to review us. We are very glad to see our staff resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excelente
Sheila
Viajó con su pareja
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My only concern is the fact they holding my deposit money for too long
Sheila
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 23 ene. 2024
Sheila, thank you very much for your feedback! We will be sure to look into this and we hope to serve you again in the future.
2/10 Terrible
Katherine
Viajó por negocios
22 ene. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room was very dirty. Hair all over the bathroom wall and floor. Counters not wiped cleaned. Toenails on bedside table. Highway noise very loud in room.
Katherine
Se hospedó 3 noches en enero de 2024
Respuesta de Owner el 23 ene. 2024
Thank you for sharing feedback on your guestroom during your recent stay, Katherine. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
4/10 Mediocre
Krista
22 ene. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Staff was super friendly, and common areas were clean but room was nasty and entire place reeked of weed.
Krista
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 22 ene. 2024
Thank you for taking the time to review us, Krista. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
10/10 Excelente
Jacquelyn
Viajó por negocios
20 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jacquelyn
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 22 ene. 2024
Jacquelyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
4/10 Mediocre
Alphonso
19 ene. 2024
We were there for one night. Our room had no tv service and the shower did not drain well enough to prevent the water from creeping onto the floor. When sharing this with the front desk, we got a response that no one was available to take care of either issue. Will stay somewhere else next time I am in the Memphis area.
Alphonso
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 22 ene. 2024
Thank you for taking the time to review us, Alphonso. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
10/10 Excelente
Jacquelyn
18 ene. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Jacquelyn
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 19 ene. 2024
Jacquelyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bueno
Jeff
Viajó por negocios
17 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast could definitely need some help. Same thing 3 mornings in a row
Jeff
Se hospedó 3 noches en enero de 2024
Respuesta de Owner el 17 ene. 2024
Jeff, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
10/10 Excelente
Ana
16 ene. 2024
Ana
Se hospedó 4 noches en enero de 2024
Respuesta de Owner el 5 feb. 2024
Ana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excelente
Erika
14 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Erika
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 15 ene. 2024
Erika, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excelente
Rogelio
5 ene. 2024
Le gustó: Limpieza
Rogelio
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 8 ene. 2024
Rogelio, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excelente
Jingjing
Viajó con su familia
3 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good stay
Everything is good, except that our room is close to the interstate, so it is kind noisy.
We stayed there only for one night, it is close to the airport. We didn't try the breakfast, because our flight was early in the morning.
Jingjing
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 8 ene. 2024
Jingjing, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
2/10 Terrible
Vanessa
Viajó con su pareja
2 ene. 2024
Le gustó: Servicios
No le gustó: Personal y atención
They only clean the rooms every 3 days, and they do not give you enough washclothes and towels.
Vanessa
Se hospedó 2 noches en diciembre de 2023
Respuesta de Owner el 3 ene. 2024
Thank you for taking the time to review us, Vanessa. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excelente
Latrell
1 ene. 2024
Latrell
Se hospedó 3 noches en diciembre de 2023
Respuesta de Owner el 23 ene. 2024
Latrell, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bueno
Kayla
1 ene. 2024
Le gustó: Limpieza, personal y atención
Kayla
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 3 ene. 2024
Kayla, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excelente
Kennica
31 dic. 2023
Kennica
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 22 ene. 2024
Kennica, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
4/10 Mediocre
Larry
30 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
NOT PET FRIENDLY !
The description of the hotel said it is pet friendly. It is not pet friendly. At no time in the reservation process was it disclosed that the hotel charges a $100 pet fee. If I had known about the fee I would have booked elsewhere. At check-in the clerk did not tell me about the fee until I had completed the check-in process. Not happy at all !!!
Larry
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 1 ene. 2024
Thank you for taking the time to share your feedback with us about your recent stay, Larry. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
10/10 Excelente
Christine
30 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Christine
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 1 ene. 2024
Christine, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excelente
Mina
Viajó en grupo
29 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were really happy with everything!
Mina
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 31 dic. 2023
Mina, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Aceptable
Cliente verificado
29 dic. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 31 dic. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
4/10 Mediocre
Khristopher
Viajó con su familia
28 dic. 2023
No le gustó: Limpieza, comodidad de la habitación
Disappointed
We booked a 2 Queen size suite with the pull out sofa and when we got there they gave us a kind size bed for me my husband and our three kids. They was dirty qtips on the dlooe and the draws were dirty.
Khristopher
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 30 dic. 2023
Thank you for taking the time to review us, Khristopher. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
10/10 Excelente
Michelle
25 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Very clean and comfortable. Staff was very friendly.
Michelle
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Michelle, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excelente
Samantha
Viajó con su familia
23 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Samantha
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Samantha, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excelente
Chad
Viajó con su pareja
23 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property, very clean and easy to get to.
Chad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Chad, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!