Thank you for this 5 out of 5 review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay, and we hope you will stay with us again the next time you are in Memphis.

Thank you for this amazing 5 out of 5 review about your stay with us at the Doubletree East Memphis! We are glad you had a great stay, and we hope you will stay with us again soon.

Thank you for choosing the Doubletree Memphis for your lodging needs. We look forward to serving you again in the near future.

CAMILA ALEJANDRA BRICENO EWERT. You were aware that you had a reservation set to check out on 01/23/2021 and you failed to make a new booking. When you did it was for the wrong date and you smoked in the room as well and the credit card on record was declined for payment on the damages.

Thank you Peggy for this amazing review about your experience with us at the Doubletree East Memphis! We are glad you enjoyed your stay, and we hope you will stay with us again soon.

Thank you for your 5 out of 5 review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay with us. We are very sorry about the coffeemaker in your room, and we will address this with our team. We hope you will stay with us again the next time you are in Memphis.

Thank you for this amazing 5 out of 5 star review about your experience with us at the Doubletree East Memphis! We are glad you had a great experience, and we hope you will stay with us again soon.

Thank you Michelle for this amazing review about your experience with us at the Doubletree East Memphis! We are proud to be your new go to when you come to Memphis, and we look forward to welcoming you back again soon!

Thank you for your review about your experience with us. We are very sorry for the problems you encountered with service and the cleanliness of your guest room. We can assure you this is not what we expect our guest to receive when they choose to stay with us, and we will address this with our team. We hope you will give us another chance in the future.

Thank you for your review about your stay with us. We apologize for any inconvenience we caused you during your stay, and we hope you will give us another chance in the future.

Thank you Laurie for your review about your experience with us. We would like to apologize for the problems you encountered with your guest room. We can assure you this is not the level of accommodations we expect our guests to receive, and we will take action immediately. Thank you for letting us know about your stay, and we hope you will give us another chance in the future.

Thank you for your review about your experience with us. We can assure you this is not the level of customer service we expect our guests to receive when they stay with us. We can assure you this will be addressed with our team, and we will take action to make sure it does not happen again. Thank you for bringing this issue to our attention. We hope you will give us another chance in the future.

Thank you for your wonderful 5 out of 5 star review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay, and we hope you will stay with us again the next time your travel brings you to Memphis.

Thank you for your review about your experience with us. We are very sorry for the problems you encountered with the pool and your guest room. We will address this with our team, and we are very sorry for any inconvenience this caused you during your stay. We hope you will give us another chance in the future.

Thank you for this wonderful 5 out of 5 star review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay with us, and we hope you will stay with us again soon.

Thank you for your review about your experience with us. We are very sorry for any problems you encountered during your stay, and we hope you will give us another chance in the future.

Thank you for your review about your experience with us. We are glad you enjoyed your stay, and we hope you will stay with us again the next time you are in Memphis.

Thank you for your review about your experience with us. We are very sorry one of the elevators was out of service during your stay with us. We appreciate your feedback and hope you will stay with us again soon.

Thank you for your review about your experience with us. We are glad you enjoyed your stay, and we hope you will stay with us again soon.

Thank you for your review about your experience with us. We would like to apologize for the service level you received from some of our team members. We can assure you this is not the level of customer service we expect our guests to receive and we will address this with our team. Thank you for letting us know about your stay with us. We hope you will stay with us again in the future.

Thank you for your review about your experience with us. We would like to apologize for the cleanliness issues you encountered and the service level you received from some of our team members. We can assure you this is not the level of customer service we expect our guests to receive and also not the level of cleanliness, and we will address this with our team. Thank you for letting us know about your stay with us. We hope you will give us another chance in the future.

Thank you for sharing your experience, Chris! Hope to see you again soon!

Thank you Ashley! Hope to see you again soon on your next trip to Memphis and we will have those elevators running like a charm :)

Thank you for your review about your experience with us. We want all of our guests to enjoy their stay, and I am very sorry for the problems you encountered with having multiple reservations. We hope you will give us another chance in the future.

Thank you so much for the great review! Hope to see you again soon!!

Thank you, Richard! Hope to see you again soon!Sincerely,

Thank you for this wonderful 5 out of 5 star review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay, and we hope you will stay with us again the next time your travel brings you back to Memphis.

Thank you Melissa for this wonderful 5 out of 5 star review about your experience with us at the Doubletree East Memphis! We are glad you enjoyed your stay, and we hope you will stay with us again soon.

Thank you so much for the lovely review! Looking forward to seeing you again in the near future!Sincerely,

Thank you Tonia for your review about your experience with us. We can assure you this is not the level of customer service we expect our guests to receive when they stay with us. We are truly sorry for the problems you experience, and we will address this with our team. We hope you will give us another opportunity to welcome you back in the future.

Thank you Lauren for your feedback. We hope to make your next visit more special the next time you visit!

Thank you for your review about your experience with us at the Doubletree East Memphis. We greatly appreciate you choosing us for your lodging needs, and we hope you will stay with us again soon.

Thank you for this wonderful 10 out of 10 review about your experience with us at the Doubletree East Memphis. We are glad you had a great stay with us, and we look forward to your next stay with us.

Thank you for your review about your experience with us. We hope you will give us another chance again in the future.

Hey Pedro! I'm so glad you enjoyed your stay! I regret we do not offer a complimentary breakfast, but please let us know whenever you visit again, I would love to personally greet you!

Hi Firat! Thank you so much for sharing your experience with us. We hope to see you again next time! Sincerely,

Gerald, Thank you so much for letting us know about your stay with us. While it's disheartening to hear that things did not go as well as they normally would or should have, it is feedback like yours that helps us do better. We hope to see you in the future, and I personally would like to welcome you in.Sincerely,

Thank you Robert, for your feedback. I hope next time you are in town you will stop by the front desk to say hello. I would personally like to welcome you in !

I would like to extend a sincere apology for the inadequate service you received from our hotel staff when you were promised housekeeping service and a replacement safe for your room. In addition, we should have displayed better hospitality in our restaurant. That being said, I hope that when you come back to the Memphis area again, you'll allow me to personally greet you to ensure a lovely stay.With warmest regards,

I am so sorry that you experienced these things. Certainly, this is not up to the standards that Hilton expects. While there may be unpredictive maintenance events that occur from time to time, we still do expect our staff to be fully engaged, helpful and offer the most wonderful part of the visit, our famous DoubleTree Cookie. I would hope that if you are ever in the area again, you would give us another try. If so, please come by the front desk so I can personally meet you.Sincerely,

Thank you for your review about your experience with us. We appreciate you choosing us for your lodging needs, and we hope you will stay with us again soon.

Thank you for your review about your experience with us. We are very sorry for any problems you encountered during your stay. We hope you will give us another chance in the future.

Thank you so much for your thoughts! Hope to see you again soon!

Glad you enjoyed the hotel! Sorry the pool wasn't as warm as you would have liked. Sometimes, with it being indoor/outdoor the colder months can be challenging. Hope to see you again next time!

I am so sorry that we did not provide the service you deserved. We take your concerns very seriously and I have addressed them with the appropriate staff members. I hope that when you stay with us again, please ask for me personally, for I would love to ensure the comfort of your stay.

Unfortunately, crime does not have a zip code and sometimes incidents may occur. However, we take the safety of our property and guest very seriously and have 24-hour security onsite. This has provided our guest with the assurance they can count on.

Thank you for your review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay, and we hope you will stay with us again soon.

Thank you for your wonderful review about your experience with us at the Doubletree East Memphis. We are glad you enjoyed your stay, and we look forward to welcoming you back on your next trip to Memphis.

Rebecca, Thank you for your review about your experience with us. We can assure you this is not what we expect our guests to receive when they choose to stay at our hotel. I will personally address your experience with our team as we want all of our guests to enjoy their stay. Please accept my sincerest apologies for the experience you had with us.

Thanks for staying with us.