Hello Josseling,Lamentamos mucho escuchar sobre su mala experiencia en el elevador. Recomendamos a los huéspedes contactar a la gerencia del hotel para discutir cualquier problema experimentado durante su estadía. Su feedback es valioso para nosotros, y tomaremos medidas para garantizar la seguridad de nuestros clientes en el futuro.

Hello JOSE, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. Our hotel strives to maintain a high standard of cleanliness and comfort for all guests. If you have any specific concerns or suggestions, please reach out to our management team directly.

Hello Carlos, Hello Carlos, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Yesenia,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Hello Socorro,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Thank you for your review!

Hello Puriza,We are pleased that you enjoyed the breakfast and complimentary coffee during your stay. We strive to provide a variety of options to ensure a satisfying dining experience for all guests. Your feedback is valuable to us as we continue to enhance our services.

Hello Shannon,We are thrilled to hear that you thoroughly enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

Hello Amelia,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back again soon!

Hello Gina,We are delighted you enjoyed our breakfast and late-night snacks during your stay. Your feedback is truly appreciated. We hope to welcome you back soon for another pleasant experience.

Hello Jodie, I'm sorry to hear about your experience with the highway noise and the remote for the air conditioner. Our team is always looking for ways to enhance our guests' comfort, so I appreciate your feedback on these matters. For any concerns during your stay, we encourage guests to reach out to our management directly for further assistance. Thank you for sharing your comments with us.

Hello Norman, We appreciate your feedback regarding your room assignment. Each room is designated to accommodate various guest needs. Your comments about the shower will be shared with our team for further improvement. Thank you for bringing this to our attention.

Hello Wade,We are glad to hear that you enjoyed a peaceful stay with us and that our comfortable beds met your expectations. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any more comments or suggestions, please do not hesitate to reach out to us.

Hello Margret, We regret to hear that your stay did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your time with us. Your satisfaction is our top priority.

Hello Irma, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Yvette,We appreciate you choosing our hotel for your stay. If there were any areas you feel we could improve on, please don't hesitate to contact us directly so we can address your concerns and enhance your experience in the future.

Hello Colleen, We value your feedback and apologize for any inconvenience you experienced during your stay. We appreciate you bringing these matters to our attention to help us improve our services. Your comments will be shared with our team for review and consideration.

Hello richard,We appreciate your feedback regarding your recent stay with us. We will surely address your concerns with our housekeeping team for further improvement. It's great to hear you found our staff courteous and friendly. We hope to welcome you back for a better experience in the future.

Hello Frances, We are disappointed to hear about your experience. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your input and would appreciate the opportunity to address them.

Hello Mauricio,We are delighted to hear that you had a wonderful stay with us! Should you have any additional feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

Hello Sheryl,We appreciate your feedback and regret any inconvenience you experienced. We value our partnership with Expedia and will review our reservation processes to ensure a seamless experience for our guests in the future. Thank you for bringing this to our attention.

Hello Danielle,We are delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure our guests' comfort and satisfaction. Your kind words are truly appreciated. Please feel free to reach out to management for any further comments or feedback you may have.

Hello Mary,We are delighted to hear that you enjoyed our clean rooms, comfortable beds, and convenient location near various dining options. If there is anything else we can assist you with, please do not hesitate to reach out to our management team.

Hello Kendrah, We appreciate you choosing to stay with us and hope you had an overall pleasant experience. If there is anything we can do to improve for your next visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

Hello Heather, We appreciate your feedback and are glad to hear that you had a great stay with us. If there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing our hotel for your accommodation needs.

Hello Teresa,We regret to hear about the inconvenience you experienced during your stay. Your feedback is valuable, and we will ensure it is shared with the appropriate departments for review and improvement. For any billing inquiries, we recommend reaching out to our management team directly for further assistance. Thank you for bringing these concerns to our attention.

Hello trevor,We are sorry to hear about your experience and appreciate your feedback. Rest assured we have taken note of your concerns to improve for our future guests. Thank you for bringing this to our attention.

Hello yoansel, We appreciate you choosing to stay with us. Feel free to reach out to us directly with any specific feedback you may have from your recent visit. We value your input and would love to hear from you.

Hello Shane, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Connie,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Christina,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

Hello Moe, Thank you for sharing your feedback. We apologize for any inconvenience you may have encountered during your stay. We value all of our guests and strive to provide excellent customer service at all times. Please feel free to reach out to our management team to further discuss your concerns.

Hello lisa d, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your concerns and will forward them to the relevant department for further review and improvement. We strive to provide our guests with a comfortable and enjoyable stay. Details like these are important to us, and we'll use your feedback to make necessary improvements.

Hello miguel, We are sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback you would like to share so we can address any concerns you may have.

Hello Gregory,We're sorry to hear that your experience fell short of expectations. We encourage you to reach out to us directly to share any feedback, as we always strive to improve. We appreciate your candor and hope to have the opportunity to provide a better stay in the future.

Hello Manchesa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

Hello Alexis,Thank you for taking the time to share your feedback with us. We are thrilled to hear that everything went well during your stay. We strive to provide an exceptional experience for all our guests and it's always rewarding to know when we have succeeded. If you have any future inquiries or need assistance, please don't hesitate to reach out to us.

Hello David, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to contact us directly with any specific feedback you may have so we can address any concerns and improve for the future.

Hello Mike, We apologize for the inconvenience you experienced due to the water issue caused by frozen pipes. Our staff informed you about the situation upon your arrival and advised contacting Expedia for a refund as they handled the booking and payment. We regret that there has been a delay in our response to Expedia's inquiries, causing a delay in the refund process. We suggest contacting our management directly for further assistance in resolving this matter. Thank you for bringing this to our attention, and we appreciate your understanding.

Hello william, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the cleanliness and noise level of your room. Our team strives to provide a comfortable and quiet environment for our guests. We will share your comments with our housekeeping and maintenance staff for review and improvement. Thank you for bringing this to our attention.

Hello Bobby,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello Ronald,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a fantastic experience. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future. Safe travels!

Hello Carla,We are thrilled to hear that you had such a fantastic stay with us! Our team works hard to ensure that every guest has a wonderful experience, and it is great to know that we succeeded in providing you with excellent service. We hope to have the pleasure of welcoming you back in the future.

Hello Kathleen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any specific feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another exceptional stay.

Hello Thomas F, We appreciate you choosing our hotel for your recent stay. We apologize if there were any aspects of your experience that did not meet your expectations. We value your opinion and encourage you to reach out to us directly with any feedback so that we may address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

Hello Mohammed, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience you experienced regarding the AC and the bathroom odor. We appreciate your comments and will forward them to the respective departments for further improvement. We value your input and hope to have the opportunity to provide you with a more pleasant experience in the future.

Hello Shawn,We appreciate you choosing our hotel for your stay. Should you have any feedback or concerns about your experience, please don't hesitate to contact us directly so that we may address them accordingly. We hope to welcome you back in the future.

Hello Donna,Thank you for choosing our hotel for your stay! Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Robert, Thank you for sharing your feedback with us about your recent stay. We apologize for any inconvenience you experienced regarding the breakfast availability and the out-of-order ice makers. We have noted your concerns and will address them with the relevant teams. If you have any further questions or concerns, please feel free to reach out to our management team directly. We appreciate your understanding.

Hello Michael,We appreciate your recent stay at our hotel and we hope you had a pleasant experience. If there is anything specific you would like to share with us regarding your stay, please do not hesitate to reach out to us directly. We value your feedback and it will help us improve our services for future guests.