Dear Wilmer, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear Anthony, thank you for selecting Extended Stay America and taking the time to write a review. We're glad you enjoyed your stay. Our team's priority is guests' satisfaction, so we are thrilled this was your experience. We look forward to sharing your positive feedback with our team. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely,Hotel Management

Dear Ramona, thank you for staying at Extended Stay America and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management

Dear Ramona, thank you for reviewing your stay at our Extended Stay America. We are pleased to read how happy you were with everything we offer. We strive to provide an exceptional stay to every guest every day. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant visit. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our great location and that you were happy with the value we offer. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management

Ricardo, thank you for being our guest. We are sorry for the smoke odor you experienced and that ruined your stay. We have asked our housekeeping team to deep clean the areas to remove the smell. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

Brenda, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management

Naomy, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management

We apologize you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments have been discussed with the our appropriate individuals to enhance our service and facilities going ahead. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management

Dear Richard, Thank you for sharing your feedback. We apologize for the disturbance caused by the noise during your stay. Ensuring a comfortable environment for all guests is vital to us. We regret any inconvenience you experienced and will address this with our team to prevent similar occurrences. Your feedback is valuable, and we appreciate you bringing this to our attention. We hope to welcome you back for a more enjoyable experience. Sincerely,Hotel Management

Dear Philip, Thank you for taking the time to share your valuable feedback with us. As an extended-stay hotel, we always strive to ensure a seamless and enjoyable experience for each and every guest, regardless of the length of their stay. However, we are sorry to learn that your expectations were not met during your recent visit. It is also disappointing to hear that our complimentary grab-and-go breakfast was not to your liking. Please rest assured that your satisfaction is of utmost importance to us, and we will address your concerns internally to improve our guests' experiences moving forward. We hope to have the opportunity to welcome you back in the future so we can provide you with an enhanced and much-improved stay next time.Sincerely,Hotel Management

Dear Chantell, Thank you for choosing our hotel and sharing your review. Our aim is to provide a clean and comfortable stay for all our guests, and we are glad your room was clean. We take cleanliness concerns seriously and are thrilled this was achieved. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management

Dear David, Thank you for your positive review of Extended Stay America! We're delighted that you found our hotel to be excellent value and comfortable. However, we apologize for the issue with the water temperature but are pleased that our front desk staff was able to resolve it quickly for you. We appreciate your feedback and hope to welcome you back again soon!Sincerely,Hotel Management

Dear Andrew, Thank you for choosing to stay with us. We're delighted that your stay at Extended Stay America was tranquil. Your comfort is important to us, and we're glad we could provide a peaceful environment for you. We look forward to welcoming you back for another quiet stay soon!Sincerely,Hotel Management

Dear Christine, Thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with our hotel's overall look and feel. Improvements to various areas are scheduled to rotate, and we will gladly share your feedback with the appropriate team as we plan for the future. We hope you will consider us again the next time you are in the area.Sincerely,Hotel Management

Dear john, Thank you for choosing to stay with Extended Stay America and for sharing your review. We're delighted to know that you had a great experience with us. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management

Dear Marsha, Thank you for choosing our hotel and for taking the time to provide your feedback. We sincerely apologize for the experience with odor in the hallway during your visit. Our team is dedicated to maintaining a comfortable environment for all guests, and we apologize for falling short of your expectations in this regard. Rest assured, we will address this issue promptly to ensure a more pleasant stay for our future guests. Thank you for bringing this matter to our attention.Sincerely,Hotel Management

Dear Martine, Thank you for staying at our hotel and sharing your concerns. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback about the housekeeping and towel exchange process is disheartening, and we genuinely regret any frustration caused. Our team will address these issues to ensure a more seamless experience for our guests. Your comfort is our top priority, and we appreciate your patience. We hope you will give us the opportunity to make it up to you on a future visit.Sincerely,Hotel Management

Dear Eugene, Thank you for this outstanding review and for selecting Extended Stay America for your time in the city. We strive for excellence and are thrilled you appreciated our quiet atmosphere and prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management

Dear Rishabh, Thank you for selecting us. We aim to make your stay as comfortable as possible and assist you with whatever you need. However, we apologize for the disappointment in the room and for not meeting your expectations, and we have informed the appropriate people to make future improvements. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve. We appreciate your business. Have a great day! Sincerely,Hotel Management

Dear Viliadert, Thank you for your feedback and for being our guest. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our accommodations, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Latoya, We apologize for the unpleasant odor you encountered during your stay. Our team works diligently to maintain a fresh and comfortable environment in all our rooms. Your feedback is important, and we will address this issue promptly to ensure it does not recur. Please don't hesitate to reach out to our staff during your stay so we can assist in resolving any concerns you may have. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future. Thank you for bringing this matter to our attention.Sincerely,Hotel Management

Dear Tara, We apologize for any discomfort caused by the presence of other guests. While we strive to provide a welcoming environment for all, we understand your concerns. Rest assured, we prioritize the safety and security of our guests and regularly monitor activity on the property. Your feedback is valuable, and we will take steps to address any issues to ensure a pleasant experience for all future guests. We appreciate your input and hope you'll consider giving us another opportunity to exceed your expectations in the future. Thank you for choosing our property.Sincerely,Hotel Management