We totally understand — unexpected stuff happens. If you’ve locked in a Melo vacation package and need to cancel or change it, we’re here to help. It’s always worth looking up our
Customer Service Portal first for information. But generally, if you’ve booked your package within 24 hours, you may be able to cancel or amend your itinerary free of charge. If it’s been longer than 24 hours, your hotel, airline or car rental company may impose a charge.