Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 561 de 1004 opiniones" "
10 - Excelente
561
Evaluación: 8 - Bueno. 281 de 1004 opiniones" "
8 - Bueno
281
Evaluación: 6 - Aceptable. 101 de 1004 opiniones" "
6 - Aceptable
101
Evaluación: 4 - Mediocre. 40 de 1004 opiniones" "
4 - Mediocre
40
Evaluación: 2 - Terrible. 21 de 1004 opiniones" "
2 - Terrible
21
9,2/10
Limpieza
9,2/10
Personal y atención
8,2/10
Servicios
8,2/10
Estado de la propiedad e instalaciones
8,0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Rachel Lee Robinson and Andrew
28 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love this property, so close to shopping, dining & MCG. Only issue we had was the $50 per night charge on our credit card, not a pending transaction, an actual charge that was refunded at checkout. This is unnecessary and a little annoying.
Rachel Lee Robinson and Andrew
Se hospedó 4 noches en abril de 2024
10/10 Excelente
Carrie
Viajó con su pareja
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I love the history!
Carrie
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Joyce, Belmont
Viajó por negocios
20 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay here every time I’m in Melbourne
Beautiful old world hotel
Joyce
Se hospedó 2 noches en marzo de 2024
Respuesta de David G A Perry el 20 abr. 2024
Dear Joyce,With thanks for your regular patronage and most kind consideration in recommending to readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
8/10 Bueno
SIMON
Viajó con su familia
20 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Old feel
SIMON
Se hospedó 1 noche en abril de 2024
Respuesta de David G A Perry el 20 abr. 2024
Dear Simone,We sure have.141 years and counting.Glad to see that your stay was enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
8/10 Bueno
John
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel. Had some trouble with Wifi but they addressed the issue.
John
Se hospedó 1 noche en abril de 2024
Respuesta de David G A Perry el 14 abr. 2024
Dear John,Delighted that you enjoyed your stay at The Windsor.Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Gilbert, Dereel
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gilbert
Se hospedó 1 noche en abril de 2024
4/10 Mediocre
Sam
14 abr. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very dirty. It was like they didn't own a vacuum. Also the room was not cleaned before we got into it and the ppl before left underwear in the room. Would never stay there again.
Sam
Se hospedó 3 noches en marzo de 2024
Respuesta de David G A Perry el 20 abr. 2024
Dear Sam,Sincerest apologies.We had nothing in our Daily Log on this which is no excuse for such a state of affairs - rather we could not have offered immediate assistance).Hoping to have an opportunity to leave you with memories more befitting The Windsor in future.With thanks for bringing this to our attention and with very best wishes,DavidDavid G A PerryGeneral Manager.
8/10 Bueno
Robert, Sssafras
11 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Liz
Viajó con su pareja
11 abr. 2024
Loved that it was old and had so much history. A bit dated but good fun. Staff were great and very helpful
Liz
Se hospedó 3 noches en abril de 2024
Respuesta de David G A Perry el 11 abr. 2024
Dear Liz,Thanks for your kind words.Until next time, our thanks and best wishes,DavidDavid G A PerryGeneral Manager
6/10 Aceptable
Anveeta
6 abr. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Lack of business facilities, no 24 hour dining as would be expected in a 5 star hotel. Also lacks facilities to eat between resteraunt close and bar opening. Pretty dissapointing for a beautiful old lady.
Anveeta
Se hospedó 2 noches en abril de 2024
Respuesta de David G A Perry el 6 abr. 2024
Dear Anveeta,My apologies for no aligning expectations to experience.We endeavour to be as transparent as possible on this platform.Our Cricketers Bar serves Lunch and dinner daily, yet Room Service is limited.With thanks for the feedback,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Maria
4 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Maria
Se hospedó 3 noches en marzo de 2024
6/10 Aceptable
Maria
1 abr. 2024
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Maria
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Ni
Viajó con su familia
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and helpful stuff, beautiful building inside and outside. Great location, close to train and tram. Room is a bit old but clean. Poor sound insulation, can hear the hall and upstairs noise occasionally.
Ni
Se hospedó 3 noches en marzo de 2024
Respuesta de David G A Perry el 1 abr. 2024
Dear Guest,Thank you for your kind words and apologies for the disturbance.We shall endeavour to allocate a particularly quiet room in future.With sincere thanks and best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Melinda
Viajó con su pareja
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely comfortable stay
Melinda
Se hospedó 2 noches en marzo de 2024
Respuesta de David G A Perry el 1 abr. 2024
Dear Melinda,Perfect.With thanks and best wishes,DavidDavid G A PerryGeneral Manager
6/10 Aceptable
Lee
1 abr. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Dated
Lee
Se hospedó 3 noches en marzo de 2024
Respuesta de David G A Perry el 1 abr. 2024
Dear Lee,My thanks for the feedback.With very best wishes,DavidDavid G A PerryGeneral Manager
8/10 Bueno
James
Viajó con su familia
29 mar. 2024
Le gustó: Limpieza, personal y atención, servicios
Even though the hotel has obviously seen better days, we liked everything about it except the shower! The shower in our room, unfortunately did not want to run at a comfortable temperature and was either too hot or too cold. Otherwise, we really liked the while ambience.
James
Se hospedó 2 noches en marzo de 2024
Respuesta de David G A Perry el 1 abr. 2024
Dear James,Thanks for your generous review.We shall check the mixer water valves in your room. Apologies for the inconvenience.With thanks and best wishes,DavidDavid G A PerryGeneral Manager
8/10 Bueno
Jennifer
Viajó en grupo
26 mar. 2024
Le gustó: Personal y atención
I love this hotel and this is not my first visit. I’ve stayed and even held events here. The Windsor hotel exudes atmosphere and you can feel the history but sadly it is clearly hard to maintain and sadly it is not as well kept as it used to be. Its location was perfect for my stay. The staff in the dining room were very helpful. I would stay again.
Jennifer
Se hospedó 2 noches en marzo de 2024
Respuesta de David G A Perry el 1 abr. 2024
Dear Jennifer,Thank you for your kind words.We shall continue our efforts to improve.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Nicole
Viajó con su familia
25 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely amazing hotel, history, beauty and welcoming
Nicole
Se hospedó 4 noches en marzo de 2024
Respuesta de David G A Perry el 26 mar. 2024
Dar Nicole,Thank you.AMAZING!Unti next time, my thanks and best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Julie
21 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was older but elegant and well kept. They let me have early check in after a long international flight so I could sleep. I’m grateful they were happy to hold my luggage and get my room ready. Also, there’s a little breakfast/coffee shop just a block away. It was convenient to walk to the downtown area and a nice longer walk to the beautiful botanic gardens.
Julie
Se hospedó 1 noche en marzo de 2024
Respuesta de David G A Perry el 21 mar. 2024
Dear Julie,Delighted that your stay at The Windsor was so enjoyable and served you well as a base for your Melbourne adventure.Thanks for sharing with readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Glen
8 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Glen
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Gary
2 mar. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great location, the staff was excellent. The room was clean and the bed was superb.
Gary
Se hospedó 2 noches en febrero de 2024
Respuesta de David G A Perry el 4 mar. 2024
Dear Gary,Delighted that your stay proved so enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Susan
1 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the charm of the hotel, beautiful elegant. The staff were very helpful and were very accommodating with any requests. We had room service and the food was excellent
Susan
Se hospedó 10 noches en febrero de 2024
Respuesta de David G A Perry el 4 mar. 2024
Dera Susan,Perfect.Thanks for sharing with readers (who should be aware that Room Service is exclusively provided for dinner).Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Taisei
28 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Taisei
Se hospedó 2 noches en febrero de 2024
8/10 Bueno
Gian Enrico
Viajó con su pareja
28 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Struttura storica (che ha ospitato tanti VIP), ma ben tenuta. Molto apprezzato il concierge. Discreto il ristorante. Ubicato in zona centralissima.
Gian Enrico
Se hospedó 5 noches en febrero de 2024
6/10 Aceptable
Elyse
27 feb. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Elyse
Se hospedó 4 noches en febrero de 2024
8/10 Bueno
Bianca
Viajó con su pareja
25 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location .
Bianca
Se hospedó 2 noches en febrero de 2024
10/10 Excelente
sharon
Viajó con su pareja
25 feb. 2024
Le gustó: Personal y atención, servicios
This is a wonderful classic old hotel. The breakfast was incredible. The staff were all terrific. But the randomly non-working lift was a huge problem. One out of the 2 lifts was broken our entire 4 night stay. The other lift often was not working. It cast a pall over what should have been a 5 star stay
sharon
Se hospedó 4 noches en febrero de 2024
Respuesta de David G A Perry el 25 feb. 2024
Dear Sharon,Apologies for one of our two lifts being Out of Service at such a busy time. This then kept some guests waiting a little too long for the one operating lift to reach them.Our Lift Company is hoping to have the problem fixed tomorrow.Really appreciate your kind words regarding the wonderful classic hotel with terrific staff and incredible breakfasts.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Tracey, Palmerston North
Viajó con su familia
18 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful historic building and the biggest hotels room we could have expected. Excellent value for money and great location.
Tracey
Se hospedó 2 noches en febrero de 2024
Respuesta de David G A Perry el 19 feb. 2024
Dear Tracey,Delighted that you enjoyed your stay.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Louise
11 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Louise
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Brandon
Viajó con su pareja
9 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Great lounge. Great restaurant. High fives all around!
Brandon
Respuesta de David G A Perry el 9 feb. 2024
Dear Brandon,High Fives indeed.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
David
Viajó con su pareja
8 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Initially we were given probably the smallest room in the hotel with a small blocked out window. The second room had two small windows which were darkened and you couldn't look outdated. We asked for an upgrade and for an extra $30AUS x 4 nights we went for it. Got a huge room with large windows facing the Parliament building. Why couldn't they have offered it to us sooner! But a great stay in this older icon of a hotel. The only drawback was that the restaurant isn't open in the summer for dinner!
David
Se hospedó 4 noches en febrero de 2024
Respuesta de David G A Perry el 8 feb. 2024
Dear DavidThanks so much for the feedback.We try and describe all eight room and suite types accurately. Delighted we got expectations aligned. Our Cricketer's Bar is open for dinner each day and out group has some of Australia's best restaurants a short walk away.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Edward
Viajó con su pareja
6 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The history and ambience of the property.
Edward
Se hospedó 8 noches en enero de 2024
Respuesta de David G A Perry el 9 feb. 2024
Dear Edward,Delighted that your stay proved so enjoyable.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Mike
4 feb. 2024
Mike
Se hospedó 4 noches en enero de 2024
6/10 Aceptable
Robyn
Viajó con su familia
4 feb. 2024
Le gustó: Limpieza, personal y atención
Staff put us in a terrible room -two small singles - one a squeaks bed every time you moved. 1 small window room had no fibres like shown in pictures.
We had paid for a superior room. I complained to desk the next morning and they moved us to a king bed superior room which was much more like for like.
Robyn
Se hospedó 3 noches en febrero de 2024
Respuesta de David G A Perry el 9 feb. 2024
Dear Robyn,Glad that we could find a solution for you.FYI - we have checked your original room and the beds are in excellent order.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
David, BURLINGTON
3 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 3 noches en enero de 2024
10/10 Excelente
Bernard, Portland
2 feb. 2024
Bernard
Se hospedó 5 noches en enero de 2024
10/10 Excelente
Claudia, El Paso
2 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Claudia
Se hospedó 5 noches en enero de 2024
8/10 Bueno
Teresita
2 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overall, our stay was comfortable. The staff was very helpful and friendly. The location is great because it is on the free-zone tram lines and the area is quiet.
We had issues in the room that was initially given to us but they were rectified quickly by moving us to another room.
We will stay here again.
Teresita
Se hospedó 2 noches en enero de 2024
Respuesta de David G A Perry el 5 feb. 2024
Dear Teresita,Thank you for your confidence in us. Greatly appreciated.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Kevin
2 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The definitive Melboune choice
Fantastic hotel that's loaded with history, but modern and luxurious as the same time. Super high ceilings in the room, and just a great spacious feeling all over. Fantastic beds and bedding, and eveything else you'd want for. Plus, the location couldn't be better.
Kevin
Se hospedó 4 noches en enero de 2024
Respuesta de David G A Perry el 5 feb. 2024
Dear KevinPerfect.With very best wishes,DavidDavid G A PerryGeneral Manager
8/10 Bueno
Cecilia
1 feb. 2024
Le gustó: Limpieza, personal y atención, servicios
The first room I checked-in has a defective air conditioning unit. I was sweating badly and it was really hot when I came in. Called reception and maintenance came and opened the locked window and it was better. He tried to check things out, but to no avail. Then I was informed that they will transfer me. The room where I got transferred was far better, it has it's own remote control for the air conditioning unit. Sometimes the remote control worked and responded to my settings. I suspected it was programmed at certain times. It got hotter or colder at times and I cannot control or amend the settings.
Aside from this, my stay was great. Thank you.
Cecilia
Se hospedó 5 noches en enero de 2024
Respuesta de David G A Perry el 5 feb. 2024
Dear Cecilia,Thank you.Unti next time, our thanks and very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Shane
Viajó con su familia
31 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I could not have asked for a more friendly or helpful staff. My stay was a real "experience" and I don't use that term lightly. The hotel has a charm all if it's own that simply cannot be replicated with a modern hotel.
Shane
Se hospedó 1 noche en enero de 2024
Respuesta de David G A Perry el 9 feb. 2024
Dear Shane,Hard to beat that.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Dr. Adrian
31 ene. 2024
Nice old, classy hotel. Great high tea.
Dr. Adrian
Se hospedó 4 noches en enero de 2024
Respuesta de David G A Perry el 9 feb. 2024
Dear Dr Adrian,Perfect.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Chloe, LANE COVE
30 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I always try to stay at The Windsor whenever I go to Melbourne. I do realise that the property is heritage listed, but the rooms and general areas are looking tired. It could do with a bit of brightening up.
Chloe
Se hospedó 3 noches en enero de 2024
Respuesta de David G A Perry el 12 feb. 2024
Dear Chloe,Thanks for the loyal patronage over the years.Your feedback is noted with appreciation.'Brightening up' is actually being discussed!With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Magnus
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magnus
Se hospedó 3 noches en enero de 2024
8/10 Bueno
Terry
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Terry
Se hospedó 3 noches en enero de 2024
10/10 Excelente
Bruce
Viajó con su pareja
29 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
lovely historic site
Bruce
Se hospedó 4 noches en enero de 2024
Respuesta de David G A Perry el 12 feb. 2024
Dear Bruce,Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Carol
26 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All was very good
Carol
Se hospedó 2 noches en enero de 2024
Respuesta de David G A Perry el 27 ene. 2024
Dear Carol,Excellent.With thanks,DavidDavid G A PerryGeneral Manager
8/10 Bueno
Douglas
Viajó con su pareja
26 ene. 2024
Le gustó: Estado de la propiedad e instalaciones
Internet was very weak and slow. Didn’t like the fact that I was charged 1.3 percent for using a credit card. Also not happy to have 150 deposit. This is a top end hotel and that was a surprise.
Douglas
Se hospedó 3 noches en enero de 2024
Respuesta de David G A Perry el 26 ene. 2024
Dear Douglas,Appreciate the feedback.We endeavour to make payment details very clear on the platform.The 50 per day pre authorisation is to cover incidental spend. We simply ask your bank to hold those funds and release them back into your account on departure if you have not charged anything t your room or suite. This can take three business days for our bank to do this.We shall check the internet connectivity in your room.With very best wishes,DavidDavid G A PerryGeneral Manager
10/10 Excelente
Suzanne
Viajó en grupo
25 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love staying at the Windsor - the old world charm is beautiful. Staff are absolutely lovely - especially the lady who delivered our room service!
Suzanne
Se hospedó 2 noches en enero de 2024
Respuesta de David G A Perry el 25 ene. 2024
Dera Suzanne,We love welcoming you both back.It was with great pleasure that I have passed on your kind words to our team and the lady who served you your room service dinner.Until next time, our very best wishes,DavidDavid G A PerryGeneral Manager