Dear Donna,Thank you for your recent stay at Sheraton Melbourne Hotel.We are happy to hear that you enjoyed your stay with us.Melbourne is certainly a great city to get around and its we love our location, so glad to hear you did too.We look forward to welcoming you back in the near future.Kind RegardsSheraton Melbourne Hotel Team

Dear Ian,Thank you for your recent stay at Sheraton Melbourne Hotel.We are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back in the near future.Kind Regards,Sheraton Melbourne Hotel Team

Dear Valued Guest,Thank you for your recent stay at Sheraton Melbourne Hotel.We are glad to hear that you enjoyed your stay.We look forward to hosting you in the near future.Kind Regards,Sheraton Melbourne Hotel Team

Dear Guest,Greetings from Sheraton Melbourne.We were delighted to have you as a guest in our property during your time in Melbourne. We are really sorry to read that your stay did not meet your expectations and we would like to express our deepest apologizes. Our guest feedback is very valuable for us and we have immediately shared your review with our team and put a focus on training all our associates on how to interact with a customer. We will make sure to improve our housekeeping service as well to meet the standards you are used to. As a 5-star customer, we understand that you are awaiting a high level of service. What happened during your stay, in term of room cleaning, is not part of our habits and our management team will make sure to monitor the team to maintain our quality. We sincerely hope to host you again and we remain at your complete disposal. Best Regards,The Hotel Management

Dear Cheryl,Thank you for your recent stay at Sheraton Melbourne Hotel.We are glad to hear you enjoyed your stay overall. Rest assured that your feedback regarding the lights have been passed on to our Engineering manager and we have rectified the lighting issue.We look forward to hosting you again in the future.Kind Regards,Sheraton Melbourne Hotel Team

Dear Joel,Thank you for your recent stay at Sheraton Melbourne Hotel.We are glad to hear you enjoyed your stay.We look forward to hosting you again in the future.Kind Regards,Sheraton Melbourne Hotel Team

Dear Joanne,Thank you for your recent stay at Sheraton Melbourne Hotel.We are glad to hear that you enjoyed your stay and you found the staff service awesome.We look forward to welcome you back in the future.Kind Regards,Sheraton Melbourne Hotel Team

Dear Rod,Thank You for your recent stay at Sheraton Melbourne Hotel.I am glad to hear that you enjoyed your stay with us.We look forward to seeing you again in the near future.Kind Regards,Sheraton Melbourne Hotel Team

Dear Joel,Thank you for your recent stay at Sheraton Melbourne Hotel.We are pleased to hear that you enjoyed your stay and it was a 10 out of 10. You will soon also receive a survey from Marriott HQ and we will be delighted if you can share your 10 rating as this is shared with Marriott HQ.Thank you again and we hope to host you again in the near future.

Dear Amanda,Thank you for your recent stay at Sheraton Melbourne Hotel.I am sorry to hear that your stay was not satisfactory. Rest assured that the feedback has been shared with the respective areas so further improvements can be introduced .We look forward to host you next time so we can provide you with a more memorable stay.

Dear Craig,Thank you for your recent stay at Sheraton Melbourne.I am glad to hear that you enjoyed your stay.We look forward to host you again in the future.

Dear Patrick,Thank you for your recent stay at Sheraton Melbourne.I am glad to hear that you enjoyed your stay.We look forward to host you again in the future.

Dear Adrienne,Thank you for your recent stay at Sheraton Melbourne.I am glad to hear that you enjoyed your stay.We look forward to host you again in the future.

Dear Yoshiro,Thank you for your recent stay at Sheraton Melbourne.I am glad to hear that you enjoyed your stay.We look forward to host you again in the future.

Dear Andrew,Thank you for your recent stay at Sheraton Melbourne. I am glad to hear that you enjoyed your stay with us. we look forward to hosting you in the near future.Kind Regards,Bhavna NeetyeOperations ManagerSheraton Melbourne Hotel

Dear Francesca,We are pleased to hear that you had a great stay. Thank you again for staying at Sheraton Melbourne Hotel and we hope to welcome you back in the future.

Dear Bec,I am glad to hear that you had a great stay. Thank you again for staying at Sheraton Melbourne Hotel. We look forward to welcome you back in the future.

Dear Fabrice,I am glad to hear that you had a great stay. Thank you again for staying at Sheraton Melbourne Hotel. We look forward to welcome you back in the future.

Dear Jessica,I am sorry to hear that the air conditioning did not work in your room and that your room had no balcony as only suites have a balcony at the Sheraton Melbourne Hotel. Your feedback regarding the air conditioning has been passed on to our Engineering team so this does not happen in the future.Thank You again for staying at Sheraton Melbourne Hotel and we hope to have the chance to welcome you in the future.

Dear Tanya,We are glad to hear that you had a good stay at the Sheraton Melbourne Hotel.We hope we can get the chance to welcome you back in the near future.

Dear Law,I am sorry to hear of the inconveniences you experienced during your recent stay. Your feedback has been passed on to the relevant area to ensure this does not happen in the future.Thank You again for staying at Sheraton Melbourne Hotel and we hope to have the chance to welcome you in the future.

Dear Teri, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. We love that you have shared the photos. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.Warm wishes Laura Brookes

Dear Luisa, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Anna,Thank You for your recent stay at Sheraton Melbourne Hotel.I am glad to hear that you found the staff to be very friendly and your enjoyed your time in the pool.I have passed on your feedback in regard to the late check in and disappointment in the room.I have passed your feedback onto our executive chef and food and beverage manager with regards to Room service and the cocktail. We're revisiting our training programs to reinforce the importance of attentive and respectful (particularly during busy periods) service to prevent such instances from recurring.Thank you again for staying with us and we hope to have the chance to welcome you back in the future.Kind Regards, Bhavna Neetye Operations Manager

Dear Luke, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Finau thank you for taking the time to send through your feedback, we are delighted to hear you had an 8/10 stay with us. We would love to know how we can make this a 10/10 for your next stay.Look forward to welcoming you back.

Dear Kate, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. Congratulations on getting married and happy 30th birthday. We are really happy you chose Sheraton Melbourne to stay for these special occasions.We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Paul,Thank you for your recent stay at Sheraton Melbourne Hotel. We are glad to hear that your stay was a 3 out of 5. We would appreciate knowing what we could have done better fto make it a 5 out 5. Should you wish to share your feedback, please do not hesitate to reach out to our Director of Operations at Sheraton Melbourne Hotel on bhavna.neetye@sheraton.com.Kind Regards,Sheraton Melbourne Hotel

Dear Claire, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Derek, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Tannelle, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We look forward to welcoming you back to the hotel in the near future.

Dear David, thank you for taking the time to send through your feedback, we are very thankful that you have sent this through to us. We are disappointed to hear that your stay didn't exceed expectations. I will ensure this is passed on to management to look into further and ensure that if you do stay with us again you have a 5/5 experience Warm Wishes

Dear Harry, thank you for taking the time to send through your feedback, we are delighted to hear you had a 4/5 stay with us. We would love to know how we can make this a 5/5 for your next stay.Look forward to welcoming you back.

Dear Benjamin, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Helen, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Brian, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Sharyn, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Ellen, thank you for taking the time to send through your feedback, we are disappointed to hear you had a 3/5 stay with us. We would love to know how we can make this a 5/5 for your next stay.Look forward to welcoming you back.

Dear Donald, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Wayne, thank you for taking the time to send through your feedback, we are extremely happy to hear you had a 5/5 stay with us. We will certainly pass this onto the team.We look forward to welcoming you back to the hotel in the future.

Dear Leah, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Diane, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Travers, thank you for taking the time to send through your feedback, we are delighted to hear you had a 10/10 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Steve, thank you for taking the time to send through your feedback, we are delighted to hear you had a 5/5 stay with us. We will certainly pass this on to the team. We look forward to welcoming you back to the hotel.

Dear Donna, thank you for taking the time to send through your feedback, we are extremely happy to hear you had a 5/5 stay with us. We will certainly pass this onto the team.We look forward to welcoming you back to the hotel.

Dear Janna, thank you for taking the time to send through your feedback, we are very thankful that you have sent this through to us. We are disappointed to hear that your stay didn't exceed expectations.I will ensure this is passed on to management to look into further and ensure that if you do stay with us again you have a 5/5 experience.Warm Wishes

Dear Guest, thank you for taking the time to send through your feedback We are extremely happy to hear you had a 10/10 stay with us. We look forward to welcoming you back to the hotel.

Dear Guest, thank you for taking the time to send through your feedback We are extremely happy to hear you had a 10/10 stay with us. We look forward to welcoming you back to the hotel.

Dear Heather, Thank You for your recent stay at the Sheraton Melbourne Hotel. We are glad that you have enjoyed your stay and we look forward to welcoming you back in the future so we can make your stay a 10 out of 10. Thank you again for staying with us. Sheraton Melbourne Hotel