¿Hay piscina en Serviced Apartments Melbourne - Empire?

Sí, en la propiedad hay una piscina techada.

¿Serviced Apartments Melbourne - Empire acepta mascotas?

No, la propiedad solo acepta animales de servicio.

¿A qué hora es el check-in en Serviced Apartments Melbourne - Empire?

Horario de check-in: 14:00-23:00. No es posible hacer el check-in después de hora.

¿Dónde se encuentra Serviced Apartments Melbourne - Empire?

En Distrito financiero central de Melbourne, este edificio se encuentra a 5 minutos a pie de Melbourne Central y Queen Victoria Market. Carretera Collins Street y Bourke Street Mall también se encuentran a 15 minutos. Estación de metro de Melbourne Central está a solo 4 minutos caminando, y Estación de metro de Flagstaff se encuentra a 7 minutos a pie.

Serviced Apartments Melbourne - Empire: Comentarios, Precios y Fotos 2026

8/10 Bueno

Alejo

15 nov. 2018

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Buen lugar

Todo correcto, las vistas espectaculares!

Se hospedó 5 noches en noviembre de 2018

8/10 Bueno

Silvia, Barcelo,a

17 ago. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Las mejores vistas

El apartamento es pequeñito pero tiene de todo. Cocina bien equipada, lavadora, secadora, calefacción. El edificio tiene un gimnasio al q no fuimos por falta de tiempo pero lo vimos y nos quedamos con las ganas de ir. Lo mejor de todo las vistas, estabamos en el piso 50 y era impresionante. Lo unico malo es q hacia bastante frio y la calefaccion se quedaba un poco corta, pero despues de un buen rato se estaba bien. Muy recomendable

Se hospedó 5 noches en agosto de 2018

2/10 Terrible

Paul

27 abr. 2023

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

I followed all the protocols to get the keys and got no response from Empire Apartments. After multiple attempts to contact them I ended up having to seek alternate accommodation. I spoke with lastminute.com who were very helpful and got they me a full refund.

Se hospedó 16 noches en abril de 2023

2/10 Terrible

Joshua

Viajó en grupo

3 abr. 2023

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Could not access property. Accommodation was fraudulently listed and uncontactable, lastminute has been no help and will not issue refund without soeaking to the property owner, whose emails and calls are not answered for months.

Se hospedó 2 noches en abril de 2023

2/10 Terrible

Adrian

23 dic. 2021

Host took my security deposit and did not respond, I had to book another property. Do not ever pay any security deposit via bank transfer.

Se hospedó 7 noches en diciembre de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños

19 jul. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Unprofessional and unethical

Se hospedó 13 noches en julio de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia

19 jul. 2021

No le gustó: Servicios

They request a deposit but they do not refund it. Also they advertised the property with wifi but there was no wifi. I think it is bad for Wotif's reputation to have dodgy operators like this on their listings. I left the property on 29/06/21, emailed them on 2/07/21 requesting the refund and got no reply, called on 15/07/21 and spoke to Rae who took my bank details and said that I would be paid within 24 to 48 hours, I then called again today and spoke to Janty. I am not sure if that was his name because when I asked him to spell it he said he couldn't spell it and when I asked to speak to a manager he said there were none. He also said he couldn't do anything to assist with my refund today because the system was down.

Se hospedó 5 noches en junio de 2021

4/10 Mediocre

Cliente verificado

Viajó con su familia

19 jul. 2021

No le gustó: Limpieza, estado de la propiedad e instalaciones

Broken dishwasher and microwave. 1 pot with no handles for cooking. Furniture grubby. Apartment stayed in wasn’t the one advertised

Se hospedó 4 noches en julio de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia

7 jul. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

There was nothing to like as we got given the wrong key and my family slept in the foyer for the first night. Then were forced to pay $310 for a locksmith to get in the room but couldn't leave as we couldnt lock it. Still waiting on our bond and locksmith refund and i have since discovered this is a scam thats been going for sometime now and Wotif will not help resolve this for me or try to prevent it happening to anyone else

Se hospedó 10 noches en junio de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia

6 jul. 2021

Le gustó: Servicios

Great location, close to city sites and lots of eateries. The apartment building had a lovely pool that the kids loved using.

Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia

4 jul. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

WORST APARTMENT I HAVE EVER STAYED AT!!! Customer service is non existing. From the broken oven, mattress on the floor for a bed, to a broken bathroom tap and electrical cord running across the kitchen sink to operate the fridge, just to mention a few. This apartment should not be available to hire and I will be putting in a formal complaint and asking for a full refund. This apartment is dangerous and needs some maintenance done ASAP before being available to hire. If they allow these noticeable things not to be kept maintained, what else do they let slide? WILL NEVER STAY AGAIN!!!

Se hospedó 2 noches en julio de 2021

10/10 Excelente

Beau

4 jun. 2021

Se hospedó 2 noches en mayo de 2021

2/10 Terrible

Cliente verificado

Viajó por negocios

29 may. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Mouldy kitcken utensils, fire/smoke detector covered in plastic bag. Pubic hairs in the shower. Filthy floors, unit not clean, it looks like it hasn't for a long time. Chipped crokery with limited cutlery for 2 people. Dishwasher full of stinky stagnant water. Not working. Fridge leaks and washing machine floods. No in house service. In the 15 days of stay no return email and calls. Building is good but this owner of this apartment couldn't care as long as you have paid the money then you get the key to unit not fit for humans to stay in. I just wish I could display the photos I took of this unit. It would make you sick in the stomach.

Se hospedó 15 noches en mayo de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños

26 may. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo. Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery. Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.

Se hospedó 6 noches en mayo de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia

25 may. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Se hospedó 3 noches en mayo de 2021

2/10 Terrible

Cliente verificado

15 may. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

The condition of the property was terrible... there was a fridge in the hallway on a trolley ready to be moved out, a broken television screen on the floor, the bedding was dirty, kitchen tap did not work, the dishwasher was making a beeping sound all night, heavily damaged walls, disgusting shower, old printers and rubbish on the balcony... the list goes on. It was late by the time I checked in so there was no option but to stay here, however it was most definitely the worst hotel/apartment that I have ever stayed in & the pictures online were not even remotely close to what I encountered. Would never recommend.

Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia

12 may. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Condition of apartment was appalling. Walls had patch marks, couch had huge water stain marks, table was wobbly. Furniture looked like it came out of hard rubbish. Comforter layer was too small for bed. No antenna cable or internet on tv making it useless. Stained sheets were the last straw, we left without staying the night.

Se hospedó 2 noches en mayo de 2021

2/10 Terrible

S B

11 may. 2021

Se hospedó 6 noches en abril de 2021

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños

3 may. 2021

No le gustó: Limpieza

The apartment was close to shopping and public transport .Right in the centre of the CBD. There was plenty of room for our family of 4. Didn't like: the dishwasher was broken and was full of stagnant water and dirty dishes, the bedding 1 double bed only had a single quilt there we're no covers on the quilts and they were paper thin, A cutting board had been left in the cupboard with mould all over it, and for a family of 4 there was only 2 forks in the cutlery draw. Communication was all but non-existing emails went un-answered and phone calls constantly went to message bank. The Wi-Fi didn't work and the washing machine leaked all over the bathroom floor. Finally there was a plastic bag covering the smoke detector in the living room.

Se hospedó 5 noches en abril de 2021

2/10 Terrible

Deanne

Viajó con su familia

3 may. 2021

No le gustó: Limpieza, comodidad de la habitación

A nightmare to deal with & NOT clean

At the very last minute Empire changed my booking to another 1 of their properties at 108 Australia. The operator on the phone was most rude while swearing at me. They were difficult to deal with, the accommodation they sent us to was filthy dirty with hairs in the bed, no cord to the wifi modem and NO pots to cook with.

Se hospedó 5 noches en abril de 2021

6/10 Aceptable

Avinash

Viajó por negocios

24 abr. 2021

No le gustó: Limpieza

Unhygienic Apartment

There was no communication at all. Bed linen was really dirty and stained (refer to pic attached) There were lights bulbs missing (refer attached). No internet provided.

Bed linen has a damp patch in the middle

Se hospedó 7 noches en abril de 2021

2/10 Terrible

S B

Viajó por negocios

19 abr. 2021

No le gustó: Limpieza

Not very clean “serviced” apartment

Although the name mentions that it’s a service apartment, there is no service whatsoever. I booked for 7 days but the description tells us that the service would only be provided when booked for more than 7 days. There were not enough toiletries proved for even 2 days. Since there was no communication from the reception, we had to get our own. Also there was no internet provided. The room was not in a very clean condition- there were crumps still in the floor. Please save your money and book elsewhere!!

Se hospedó 7 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia

18 abr. 2021

Le gustó: Limpieza

No le gustó: Servicios

The property was ok but clearly not loved. The walls had been touched with an in matching paint so it looked scruffy. The furniture was cheap and scruffy. We had no wifi which meant we couldn’t use the tv at all (not even free to air) despite numerous emails, which were never answered and phone calls where they said they would send someone and never did. They changed my hotel on me which I only found out about after receiving an email thanking me for my stay days before we were due to check in. We couldn’t use the amenities because of covid. Car parking cost me a fortune because all my answers I received were very vague. There was only 1 fork and no bowls in the room. Luckily I didn’t pay much otherwise I would have been furious

Se hospedó 5 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia

17 abr. 2021

No le gustó: Estado de la propiedad e instalaciones

I found this experience very difficult in regards to communicating when I needed directions. There is no assistance at all when you call the number provided unless you are interested in leaving a message if you want to purchase an apartment I will not be using Wotif again.

Se hospedó 1 noche en abril de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños

15 abr. 2021

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

DO NOT BOOK THIS APARTMENT. We thought we had booked it for the Easter long weekend but were told on arrival that the apartment had been vandalised by the previous guest and that we would be moved to a alternative apartment with similar specifications. Upon arriving at the alternative apartment, the Eporo, we found the place to be FILTHY with disgarded tissues and band-aid wrappers in drawers, and dark brown and red stains on the carpets in several rooms. When we contacted the apartment owner we found ourselves connected to a booking agent based in South Africa who could not organise cleaning or for any alternative apartment. We have raised this issue with Expedia and are waiting on our refund. DO NOT BOOK HERE. They are using 'bait and switch' tactics to leave you stranded upon arrival.

Se hospedó 5 noches en abril de 2021

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