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Opiniones sobre Radisson on Flagstaff Gardens Melbourne

4.5 out of 5
Radisson on Flagstaff Gardens Melbourne
380 William Street, Melbourne, VIC

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 631 de 1007 opiniones" "
Evaluación: 8 - Bueno. 260 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 72 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 31 de 1007 opiniones" "
Evaluación: 2 - Terrible. 13 de 1007 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

JAVIER

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 5 noches en agosto de 2023
Respuesta de Justin Phillips el 16 ago. 2023
Dear JAVIER, Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Daniela

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La ubicacion es muy buena
Se hospedó 3 noches en febrero de 2020
Respuesta de Justin Phillips el 12 mar. 2020
Dear Daniela, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. We hope you had a pleasant stay and many thanks for your feedback about our convenient location. On behalf of the entire team at Radisson, thank you and we look forward to welcoming you back to the Hotel soon. Kind regards,

4/10 Mediocre

Reinelle

Bad area run down hotel room disappointing
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Phillips el 3 may. 2024
Dear Reinelle, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success due to the condition of our hotel. I look forward to bringing your comment up in our internal meeting to explore possible improvements.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Gloria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Although I arrived early, I was able to check in straight away and was upgraded to a very nice room on the 9th floor. It was clean and spacious with a very comfortable king size bed. Breakfast was very good, with a choice of made to order eggs, but I found the dinner options were fairly limited so didn't eat in the restaurant.
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Phillips el 2 may. 2024
Dear Gloria,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our seamless check-in experience, clean and spacious rooms with comfortable bed and good buffet breakfast.Your feedback regarding the limited options for our dinner menu has been noted. Our culinary chef will review this and come up with a more varied menu featuring locally-sourced produce to enhance our guests' overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Lyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place for a quick Melbourne stopover. Clean room, comfy bed and handy to cbd.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Phillips el 1 may. 2024
Dear Lyle,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our clean room, comfortable bed and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Justin Phillips el 1 may. 2024
Dear Michelle,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 Mediocre

Lynette

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very old property, needs updating. No sound-proofing. Room next to lifts and you could hear housekeepers talking very loudly outside room door very early in the morning.
Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Phillips el 29 abr. 2024
Dear Lynette,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for the noise issue from the corridor. I have shared your feedback with our Maintenance Manager, who will review it and come up with a suitable solution to minimise the noise and enhance our guest experience.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Bonnie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel; quiet, clean, good amenities, close to circle free tram, well-appointed.
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Phillips el 29 abr. 2024
Dear Bonnie, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and I greatly appreciate your kind words regarding our clean rooms, good amenities, and overall loveliness.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Thomas

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay in the city
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Phillips el 23 abr. 2024
Dear Thomas,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Sally Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, great staff
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Phillips el 17 abr. 2024
Dear Sally Ann,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

10/10 Excelente

Jennifer

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
In a good area,helpful staff
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Phillips el 14 abr. 2024
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location in a free tram zone right across from the Flagstaff Gardens, as well as the excellent and helpful service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Craig

Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Phillips el 2 may. 2024
Dear Craig, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating us so highly.It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Kirti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Phillips el 14 abr. 2024
Dear Kirti,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had an enjoyable stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

George

Se hospedó 2 noches en abril de 2024
Respuesta de Justin Phillips el 2 may. 2024
Dear George,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

William

Se hospedó 4 noches en abril de 2024
Respuesta de Justin Phillips el 1 may. 2024
Dear William,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

James, NSW

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Phillips el 11 abr. 2024
Dear James, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Dominique

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only stayed one night but the room was great and staff were very friendly
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Phillips el 29 abr. 2024
Dear Dominique,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and enjoyed our great room as well as the friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Suman

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Walking distance from the Bourke Street Mall and the tram stop and train station is a short walk from the hotel. Super convenient area to stay and explore Melbourne with many fun family activities close by and easily accessible.
Se hospedó 4 noches en abril de 2024
Respuesta de Justin Phillips el 8 abr. 2024
Dear Suman,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travel bring you back to the area!Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Russell, Paddington

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent reception service. Nice clean and tidy room.
Se hospedó 4 noches en abril de 2024
Respuesta de Justin Phillips el 8 abr. 2024
Dear Russell,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our clean and tidy room, as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Joyleen Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Propert was clean , walkable distance to the CBD and a tram close by
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Phillips el 8 abr. 2024
Dear Joyleen Mary, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am thrilled to read that you had a fabulous stay with us and enjoyed our cleanliness and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Bruce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel convenient location
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Phillips el 8 abr. 2024
Dear Bruce, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Amit

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, safe and also in main CBD location.
Se hospedó 5 noches en marzo de 2024
Respuesta de Justin Phillips el 4 abr. 2024
Dear Amit,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and felt safe here. Your kind words mean a lot to us all and the team must be delighted we made you felt that way!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

8/10 Bueno

Shana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Services and amenities are all good.
Se hospedó 5 noches en marzo de 2024
Respuesta de Justin Phillips el 3 abr. 2024
Dear Shana,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our amenities and the excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Louise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 6 noches en marzo de 2024
Respuesta de Justin Phillips el 3 abr. 2024
Dear Louise,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne so highly!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 Mediocre

Sanjeev

Viajó con su pareja
No le gustó: Personal y atención, servicios
Staff not very helpful. Asked for recommendations with regards to sight seeing but did not receive a positive response. No pleasant greeting upon arrival or a courtesy goodbye or “how was your stay” upon departing. Very poor customer service! They Probably do not like people of color!
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Phillips el 11 abr. 2024
Dear Sanjeev,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear about your disappointing experience and that our team members unintentionally made you feel disrespected. Please know that your concerns will be addressed with our Front Office Manager to prevent a similar situation from recurring. We are committed to providing exceptional service to all guests, regardless of background.Warm regards,Justin PhillipsGeneral Manager

2/10 Terrible

Li

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room small,old
Se hospedó 5 noches en marzo de 2024
Respuesta de Justin Phillips el 2 abr. 2024
Dear Li, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that certain aspects of your stay did not meet your expectations, and I apologise for the inconvenience caused.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Cui Yi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staffs are nice. The location is very convinience.
Se hospedó 4 noches en marzo de 2024
Respuesta de Justin Phillips el 21 mar. 2024
Dear Cui Yi, Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am glad to read that you had a wonderful stay with us and enjoyed not only our convenient location but also the excellent service you received from our ambassadors.Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Brett

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable and friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Phillips el 19 mar. 2024
Dear Brett,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Debbie

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Although people say it is outdated I found it to be very clean and comfortable, however the rooftop hot tub/spa definitely needed repairs
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Phillips el 3 abr. 2024
Dear Debbie,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.I also appreciate your suggestion to consider refurbishing our rooftop facilities to enhance our guests' experience. I look forward to discussing this in our upcoming meeting for further review.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Phillips el 17 mar. 2024
Dear David,Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am delighted that you enjoyed your stay with us and many thanks for your kind words.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Anthony Michael

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Phillips el 17 mar. 2024
Dear Anthony Michael,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Laurence

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Phillips el 14 mar. 2024
Dear Laurence,Thank you for taking the time to rate your experience at the Radisson on Flagstaff Gardens Melbourne.I am delighted that you had a great time staying with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Craig

Viajó por negocios
Excellent
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Phillips el 11 mar. 2024
Dear Craig, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Dianne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location to public transport and parks. Hotel well maintained and staff extremely courteous. 9/10
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Phillips el 11 mar. 2024
Dear Dianne, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, great breakfast buffet for $35, will Definitely stay here again
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Phillips el 11 mar. 2024
Dear Mark,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our breakfast and the excellent service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Dinesh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly. Reception was responsive and allowed me to check out 1 hour later. Food in the restaurant was excellent.
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Phillips el 11 mar. 2024
Dear Dinesh,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travels bring you back to the area!Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Arjun, Kathmandu

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location
Se hospedó 11 noches en febrero de 2024
Respuesta de Justin Phillips el 12 mar. 2024
Dear Arjun,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Ranjit

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, good value for money
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Phillips el 8 mar. 2024
Dear Ranjit,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the moment I was greeted by dimitry all the way through to the checkout; an absolutely stunning property to stay at. Please do not hesitate to book your stay here
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Phillips el 3 mar. 2024
Dear Brian,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed the lovely and excellent service you received from Dimitri, our Duty Manager. I look forward to sharing your compliments with him to make his day!On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Shu Fen Iris

Se hospedó 3 noches en febrero de 2024
Respuesta de Justin Phillips el 24 mar. 2024
Dear Shu Fen Iris, Thank you for taking the time to rate your stay with us at the Radisson on Flagstaff Gardens so highly. I am thrilled that you enjoyed your overall experience here.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

10/10 Excelente

Bruce, Laguna Niguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Justin Phillips el 3 mar. 2024
Dear Bruce, Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am glad that you had an enjoyable experience with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Matthew

Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Phillips el 21 mar. 2024
Dear Matthew,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 Aceptable

Dr Dana Madalina

Se hospedó 2 noches en febrero de 2024
Respuesta de Justin Phillips el 21 mar. 2024
Dear Dr Dana,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Lauren

Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Phillips el 21 mar. 2024
Dear Lauren,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

MARIANA

Le gustó: Limpieza, personal y atención
The front desk people, very nice and ready to help
Se hospedó 2 noches en febrero de 2024
Respuesta de Justin Phillips el 21 feb. 2024
Dear MARIANA,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 Aceptable

Stephen, oakland

Viajó con su familia
Le gustó: Limpieza, personal y atención
Location
Se hospedó 3 noches en febrero de 2024
Respuesta de Justin Phillips el 18 feb. 2024
Dear Stephen,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a comfortable stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Bueno

Helen

Viajó con su pareja
Le gustó: Personal y atención
The staff were excellent and very attentive. Very nice lady checking us in . However , our room was never vacuumed or bits got missed out . Also the area outside our door was messy and not vacuumed .
Se hospedó 4 noches en febrero de 2024
Respuesta de Justin Phillips el 19 feb. 2024
Dear Helen,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that a certain aspect of your stay did not meet your expectation, specifically in terms of our cleanliness. I have shared your feedback with our Executive Housekeeper who will review this for further action.On a positive note, I appreciate your lovely feedback regarding Rose, our Front Office team member. I have shared your compliments with her to make her day!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 Mediocre

MARIO

Viajó con su pareja, Viajó por negocios
No le gustó: Servicios
I booked this for a client who was visiting us for business. He did not have hot water for two days, there was no attempt to rectify nor there was no attempt to change him to another room. A poor effort
Se hospedó 4 noches en febrero de 2024
Respuesta de Justin Phillips el 18 feb. 2024
Dear MARIO,Thank you for providing a feedback on behalf of your client for the visit to Radisson on Flagstaff Gardens Melbourne.I sincerely apologise for the inconvenience caused by the lack of hot water and for the response from our team. I have shared your feedback with our Maintenance Manager to investigate the issue and rectify promptly.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager

10/10 Excelente

Yoshihiro

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable and enjoyed stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Justin Phillips el 16 feb. 2024
Dear Yoshihiro,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a comfortable and enjoyable stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

8/10 Bueno

JINGZHU

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 2 noches en febrero de 2024
Respuesta de Justin Phillips el 13 feb. 2024
Dear JINGZHU,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our location.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager