Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 590 de 1000 opiniones" "
10 - Excelente
590
Evaluación: 8 - Bueno. 275 de 1000 opiniones" "
8 - Bueno
275
Evaluación: 6 - Aceptable. 76 de 1000 opiniones" "
6 - Aceptable
76
Evaluación: 4 - Mediocre. 41 de 1000 opiniones" "
4 - Mediocre
41
Evaluación: 2 - Terrible. 18 de 1000 opiniones" "
2 - Terrible
18
9,2/10
Limpieza
9,2/10
Personal y atención
8,4/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Fernanda
13 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fernanda
Se hospedó 1 noche en septiembre de 2019
Respuesta de Lachlan el 14 sept. 2019
Thanks for taking the time to review your stay with us at Peppers.
We hope to see you again soon.
10/10 Excelente
Cliente verificado
Viajó en grupo
1 jul. 2019
Le gustó: Limpieza, personal y atención
Excelente localización ❤️, facilidades y habitacion
Cliente verificado
Se hospedó 3 noches en junio de 2019
Respuesta de Sam el 28 jul. 2019
Dear Guest,
Thank you for your review!
We are so pleased to hear that you found our location suitable for your stay and hope to welcome you back soon!
Warm Regards.
Sam Sales
Guest Relations Manager
6/10 Aceptable
Karl
Viajó con su pareja
27 abr. 2024
Le gustó: Limpieza
No le gustó: Personal y atención
Wouldn’t recommend been there a few times and it was great but this time has completely changed staff not that friendly
You used to get your car parked for you now you have to do it yourself so you have to check in then go back to the driveway to park your car
You used to get a view of the water now you get a view of a building next door not there fault
But whole atmosphere has changed
Karl
Se hospedó 1 noche en abril de 2024
Respuesta de Reception el 28 abr. 2024
Dear Karl,Thank you for sharing your feedback with us. We're disappointed to hear that your recent experience did not meet your expectations. We have taken note of your comments regarding the changes you've observed.We understand your concerns about the parking situation. To provide a more cost-effective option for our guests, we now offer self-parking for 45. Valet parking is still available for those who prefer this service.Regarding the change in view, we apologise for any disappointment this may have caused. As you mentioned, the construction next door is beyond our control, but we do communicate this in our pre-arrival message sent as soon as a booking is made and a few days prior to guest arrival to manage expectations.We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
8/10 Bueno
Vicki
Viajó con su familia
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel with excellent access to events held at Marvel stadium. Rooms were large. Staff were friendly and helpful. Breakfast was excellent and had a good range of food options. Only downside was that we couldn’t watch AFL on the TV as they have removed that channel. Weird decision considering Melbourne is the home of the AFL.
Vicki
Se hospedó 2 noches en marzo de 2024
Respuesta de Reception el 28 abr. 2024
Dear Vicki,Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you enjoyed our hotel, especially its proximity to Marvel Stadium and our spacious rooms. It's also great to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings.We apologise for any inconvenience regarding the removal of the AFL channel. We will certainly take your feedback into consideration as we continually review and improve our TV channel offerings.Thank you for your valuable feedback, and we hope to welcome you back for another great stay in the future.
10/10 Excelente
Carole
12 mar. 2024
Carole
Se hospedó 1 noche en marzo de 2024
Respuesta de Luna el 28 abr. 2024
Dear Carole,Thank you for taking your time to share your experience with us at Peppers Docklands. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back.
8/10 Bueno
Sana
10 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Sana
Se hospedó 1 noche en marzo de 2024
Respuesta de Peppers Docklands Team el 16 mar. 2024
Dear Sana,, We very much appreciate your comments regarding your stay at the Peppers Docklands Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Peppers Docklands Team
10/10 Excelente
Mark
27 feb. 2024
Mark
Se hospedó 5 noches en febrero de 2024
Respuesta de Reception el 28 mar. 2024
Dear Mark,Dear Henry,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay and we look forward to welcoming you back!
2/10 Terrible
Fatuma
8 feb. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel room was very tiny, the bed was horrible and the toilet smelled like a sewage. It’s a 3 star hotel marked as 5. Not worth the money. The lobby smells of terrible heap scent. I have never stayed in a more horrible place.
Only positive thing was the staff are great and pleasant.
Fatuma
Se hospedó 4 noches en enero de 2024
Respuesta de Austin el 11 feb. 2024
Good Morning Fatuma,We appreciate you taking the time to leave your feedback. I am very sorry your stay with us was heavily effected by the issues with housekeeping. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.We apologies the room was not as large as expected we always recommend booking through our direct All Accor website where all the room sizes are clearly shown. We will be sure to pass this on to the team as we strive to continuously improve our service offering.We look forward to welcoming you back again soon. Please reach out to myself directly so I can assure your experience is up to the Peppers Standard.Warm Regards, Austin Front Office Manager
10/10 Excelente
Henry
26 ene. 2024
Henry
Se hospedó 1 noche en enero de 2024
Respuesta de Reception el 28 mar. 2024
Dear Henry,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay and we look forward to welcoming you back!
10/10 Excelente
Anita
Viajó con su familia
14 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the pool.
Anita
Se hospedó 1 noche en enero de 2024
Respuesta de Jason el 31 ene. 2024
Thank you Anita for 5/5 review!We are so happy you enjoyed your stay with us and hope to see you again soon.Kind regards
6/10 Aceptable
Jeffrey, Toowoomba
Viajó con su pareja
7 ene. 2024
Nowhere to hang towels or other hanging items in bathroom
Smallish room because of the angular shape
Jeffrey
Se hospedó 2 noches en enero de 2024
Respuesta de Luna el 12 ene. 2024
Dear Jeffrey,Thank you for sharing your feedback with us. We appreciate your input, and we apologise for any inconvenience you experienced.We understand the importance of having convenient facilities in the room, including space for hanging items in the bathroom. We'll certainly take this into consideration for future improvements to enhance our guests' overall experience.If there's anything else we can do to make your future stays more enjoyable or if you have specific preferences, please feel free to let us know. Your feedback is valuable to us, and we aim to provide a comfortable and satisfying stay for all our guests.
10/10 Excelente
Danielle
Viajó con su familia y niños pequeños
1 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would definitely stay here again. The only thing I didn’t like was there was no parking available.
But I would definitely stay again, if I didn’t need my car.
Danielle
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 15 ene. 2024
Dear Danielle,Thank you for your positive feedback! We're glad to hear that you had a positive experience and would consider staying with us again. We appreciate your understanding regarding the parking situation.If there's anything specific you enjoyed about your stay or if there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know. We look forward to the opportunity to welcome you back for another pleasant stay, with or without the need for parking.Warm regards,
10/10 Excelente
Paul
Viajó con su pareja
23 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff, comfy bed, great location.
Paul
Se hospedó 2 noches en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Paul,Thank you taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!
10/10 Excelente
Mark
21 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mark
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear MarkThank you taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!
10/10 Excelente
Tonia
Viajó por negocios
21 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tonia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Tonia,Thank you taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!
10/10 Excelente
Shannon
Viajó en grupo
17 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Amazing Amazing
The service was amazing the hotel looks amazing and the staff are very helpful and friendly highly recommend and will be back definitely.
Shannon
Se hospedó 2 noches en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Shannon,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had an amazing stay and that you found our hotel and service to your liking.It's wonderful to know that our staff's helpful and friendly demeanour added to the enjoyment of your stay. Providing exceptional service is a top priority for us, and we're delighted that our team's efforts made your experience memorable.We truly appreciate your recommendation and are honoured that you're considering returning to stay with us again. We look forward to welcoming you back and ensuring another fantastic stay.
8/10 Bueno
Leanne
Viajó con su pareja
15 dic. 2023
Le gustó: Limpieza, personal y atención, servicios
Location was convenient for our function
Leanne
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Leanne,Thank you for sharing your feedback with us! We're glad to hear that our hotel's location proved to be convenient for your function.Ensuring our guests have easy access to their events or functions is important to us, and we're pleased that our location served your needs effectively.We hope that your overall experience with us was enjoyable, and we look forward to the opportunity to welcome you back for future events or stays.
10/10 Excelente
Leone
14 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Roomy, functional, great amenities, well serviced, excellent location.
Leone
Se hospedó 2 noches en diciembre de 2023
Respuesta de Peppers Docklands Team el 17 dic. 2023
Dear Leone,Thank you for choosing Peppers Docklands and for sharing your positive feedback. We're thrilled to know that you found our accommodations roomy, functional, and well-serviced, along with great amenities. It's wonderful to hear that our location suited your needs well. We hope to welcome you back for another pleasant stay in the future.Best regards,Peppers Docklands Team
10/10 Excelente
Warren
Viajó con su familia
9 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outstanding staff service particularly from Raphael
Warren
Se hospedó 1 noche en diciembre de 2023
Respuesta de Peppers Docklands Team el 10 dic. 2023
Dear Warren,Thank you for choosing Peppers Docklands and sharing your experience. We're thrilled to hear that Raphael provided outstanding service during your stay. We'll ensure to pass on your kind words to him. Your satisfaction means a lot to us, and we hope to welcome you back for another outstanding stay in the future.Warm regards,Peppers Docklands Team
8/10 Bueno
Stacey
2 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stacey
Se hospedó 2 noches en noviembre de 2023
Respuesta de Peppers Docklands Team el 10 dic. 2023
Dear Stacey,Thank you for choosing Peppers Docklands and for sharing your wonderful feedback. We're delighted that you enjoyed your visit and had a great experience with us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Peppers Docklands Team
10/10 Excelente
Shannen
Viajó con su familia
28 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best thing was that we were right next door to the stadium.
Shannen
Se hospedó 3 noches en noviembre de 2023
Respuesta de LUNA el 29 nov. 2023
Dear Shannen,Thank you for your review of Peppers Docklands! We are so pleased to hear that you enjoyed the convenience of our location next to the stadium. Your feedback is very important to us, and we strive to provide the best possible experience for all our guests. Thank you for taking the time to provide your insights. We hope to see you again soon!Warmest regards,The Peppers Docklands Team
10/10 Excelente
Aleksandar
Viajó con su familia
28 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Can't get much closer to Marvel stadium
Aleksandar
Se hospedó 3 noches en noviembre de 2023
Respuesta de Luna el 29 nov. 2023
Dear Aleksandar, Thank you for your review mentioning the convenience of Peppers Docklands's proximity to Marvel Stadium. At Peppers Docklands, we strive to provide our guests with exceptional hospitality services and luxurious accommodations. We look forward to welcoming you back!Kind regards, Peppers Docklands team
8/10 Bueno
Gavin
Viajó por negocios
20 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gavin
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luna el 28 nov. 2023
Dear Gavin,Thank you for taking your time to share your experience with us.We are delighted that you enjoyed your stay and we look forward to welcoming you back!
8/10 Bueno
Nicolle
Viajó con su pareja
16 nov. 2023
Love how its close to train/ sky bus to airport. A minute walk to marvel stadium.
Nicolle
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luna el 28 nov. 2023
Dear Nicolle,Thank you for taking your time to share your experience with us.We are delighted that you enjoyed your stay and we look forward to welcoming you back!
6/10 Aceptable
Sam
Viajó por negocios, Viajó con su familia
27 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
For A Peppers Hotel It Was Average At Best
Very big generous room size. The mattress was quite uncomfortable I would think needs to be replaced or a topper put on it, disappointing there is no room service option apart from being able to order very limited mini bar items. Could order through food delivery companies and the staff were happy to bring up to your room once delivered which is nice.
Sam
Se hospedó 2 noches en octubre de 2023
Respuesta de Luna el 29 oct. 2023
Dear Sam,Thank you for taking your time to share your experience with us at Peppers Docklands. We are sorry to hear the stay was not up to your expectation.We greatly appreciate your feedback and we hope to be able to welcome you back in the near future for a better experience.
8/10 Bueno
Nethmi
19 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was clean and convenient
Nethmi
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management team el 21 oct. 2023
Thank you for your time to leave your past experience for your stay. We are glad that your room was clean and our location was convenient for your stay. We wish to see you again in the near future.
6/10 Aceptable
Akhil
29 sept. 2023
Le gustó: Limpieza, personal y atención
Akhil
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management team el 21 oct. 2023
Thank you for your rating. Hopefully we will see you again in the near future.
10/10 Excelente
Haidi
Viajó con su pareja
27 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was a good size with a king bed. Very clean and modern. The mattress was a little too soft for my liking. Close to everything. Would stay there again.
Haidi
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jan-Cesar el 29 sept. 2023
Dear Haidi,Thank you for choosing to stay at Peppers Docklands on your recent trip.We are delighted to hear you enjoyed your stay with us and that our facilities were to your liking. I do however apologise that our mattress was not to your liking. I will have our team give it a thorough test and inspection to ensure it is up to standard.We sincerely thank you for your positive review and look forward to welcoming you back in what is hopefully the not too distant future.Kindest regards,Jan-Cesar BarriosGuest Relations Manger
6/10 Aceptable
MELISSA
Viajó con su pareja
24 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not enough parking
MELISSA
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luna el 30 sept. 2023
Dear Melissa,Thank you for taking your time to share your experience with us at Peppers Docklands.Our parking is limited and subjected to availability upon arrival. We apologise for any inconvenience this may have caused you during your stay.
8/10 Bueno
Marc
Viajó con su familia
15 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff are very friendly and hospitable, facilities and rooms are Moderna and clean. Buffet breakfast is up there with the best. Will be going back
Marc
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luna el 30 sept. 2023
Dear Marc,Thank you for taking your time to share your experience with us at Peppers Docklands. We are delighted that you enjoyed your stay with us all around and we look forward to welcoming you back.
8/10 Bueno
Neil
Viajó por negocios
6 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room, great bed, really good adjustable air-con. Good services, handy location, good staff. Limited dining or breakfast options onsite is only negative
Neil
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management team el 9 sept. 2023
Dear Neil, thank you for your time to leave your review with us. We are glad to that you had a good time in our hotel, also our facility, staff and location highlighted your stay. At the moment we have breakfast Wednesday to Sunday only. However, there might be more food options opening up soon so hopefully upon your next visit we can have more to offer.
10/10 Excelente
Deirdre
Viajó con su familia y niños pequeños
5 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, excellent access to public transport. Staff were very helpfuld
Deirdre
Se hospedó 2 noches en agosto de 2023
Respuesta de Peppers Docklands Hotel Management team el 9 sept. 2023
Dear Deirdre, thank you for your time to tell us your past stay experience with us. We are happy to see that your room was clean and our location and staff highlighted your stay. We wish you nothing but the best and hopefully we see you again in the near future.
10/10 Excelente
Bruce
Viajó con su familia
4 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean room
Bruce
Se hospedó 3 noches en septiembre de 2023
Respuesta de Luna el 6 sept. 2023
Dear Bruce,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!
10/10 Excelente
Pradeep
2 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pradeep
Se hospedó 2 noches en agosto de 2023
Respuesta de Luna el 6 sept. 2023
Dear Pradeep,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!
8/10 Bueno
Rosa
28 ago. 2023
Rosa
Se hospedó 1 noche en agosto de 2023
Respuesta de Luna el 31 ago. 2023
Dear Rosa,Thank you for sharing your experience with us at Peppers Docklands. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!
8/10 Bueno
Stefan
Viajó con su familia y niños pequeños, Viajó con su familia
26 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
pleasantly surprised to how the family room looked like! I stay in a lot of hotels, and this one was very good value for money
Stefan
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management team el 28 ago. 2023
Dear Stefan, thank you for your lovely review. We are happy to see that you loved our family room and you had a great time with your family. We hope it won't be too long to see you again.
10/10 Excelente
Lauren
8 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lauren
Se hospedó 2 noches en agosto de 2023
Respuesta de Jason el 13 ago. 2023
Hi Lauren,Thank you for leaving such a great review, we're glad that you enjoyed your time at our hotel.Looking forward to your next stay with us.Kind regards
6/10 Aceptable
Donna
8 ago. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
I was not told there was no restaurant and parking...for a 5 star i expected more...wont stay again!!
Supervisor helped me emensley
Donna
Se hospedó 1 noche en agosto de 2023
Respuesta de Luna el 9 ago. 2023
Dear Donna,Thank you for taking your time to share your experience with us at Peppers Docklands. We are sorry to hear that it was not up to your expectation. Our restaurant is open for breakfast only at the moment- Wednesday to Sunday. We apologise for any inconvenience this may have caused.We have limited parking spots available and it is subjected to availability upon arrival. We make our best efforts to ensure guests are aware of this prior to arrival, this includes pre arrival message as soon as the booking is made. We can confirm that one was sent you on 03/08. We are reviewing the message wording again to ensure it is clear enough for guests.Once again, we appreciate your feedback
6/10 Aceptable
Hanna-Lisa
7 ago. 2023
Hanna-Lisa
Se hospedó 5 noches en agosto de 2023
Respuesta de Luna el 28 ago. 2023
Dear Hanna-Lisa,Thank you for taking your time to share your experience with us at Peppers Docklands. We hope to be able to welcome you back in the near future
8/10 Bueno
Todd
Viajó con su familia
6 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for football at Marvel
Todd
Se hospedó 2 noches en agosto de 2023
Respuesta de Jason el 13 ago. 2023
Dear Todd,Thank you for leaving your review, we're glad you enjoyed our convenient location for going to the football at Marvel.Hope we can welcome you again every time your team is playing.Have a wonderful day!
8/10 Bueno
karen
Viajó con su pareja
6 ago. 2023
Le gustó: Limpieza, servicios
Walking distance to most thing s
karen
Se hospedó 2 noches en agosto de 2023
Respuesta de Jason el 13 ago. 2023
Dear Karen,Thank you for leaving a review of your stay at Peppers Docklands, we're glad you enjoyed our convenient location.We hope to welcome you once again.Kind regards,
4/10 Mediocre
Luke
4 ago. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Luke
Se hospedó 2 noches en agosto de 2023
Respuesta de Luna el 31 ago. 2023
Dear Luke,Thank you for sharing your experience with us. We are sorry that the stay was not up to your expectation. Should you wish to discuss it further, please contact our reception team.
8/10 Bueno
Chris
31 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable spot.
My only complaint is that I was charged for Saturday morning breakfast which was unsatisfactory.
No bacon or sausage supplied.
Chris
Se hospedó 3 noches en julio de 2023
Respuesta de Luna el 25 ago. 2023
Dear Chris,Thank you for taking your time to share your experience with us at Peppers Docklands.We sincerely apologise for the issue you experienced during breakfast service. We are glad this did not stop you from enjoying your stay with us. We hope to be able to welcome you back in the near future.
6/10 Aceptable
graham
31 jul. 2023
Le gustó: Limpieza, personal y atención
No lights to bathroom area and unfortunately no option to move.
Overall a nice place with great staff
graham
Se hospedó 1 noche en julio de 2023
Respuesta de Luna el 25 ago. 2023
Dear Graham,Thank you for taking your time to share your experience with us. We sincerely apologise for the lighting issue you experience during your stay. On a positive note, we are glad you enjoyed the service delivered by our team.We hope to be able to welcome you back in the near future for a better stay.Regards,
8/10 Bueno
Philip
Viajó con su pareja
29 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay.
Philip
Se hospedó 1 noche en julio de 2023
Respuesta de Peppers Team el 29 jul. 2023
Thank you Philip for your excellent review.We are so happy you enjoyed your stay with us and hope to see you again in future.Kind regards
10/10 Excelente
Marco
Viajó en grupo
25 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic service, was greeted upon check-in & check-out. The way concierge is structured is very well thought through & spacious not to mention the atmosphere simply feels electrifying. Thank you for a memorable stay. Look forward to joing you all again.
Marco
Se hospedó 1 noche en julio de 2023
Respuesta de Peppers Team el 29 jul. 2023
Wow! Thank you Marco for such a great review!We are so happy you enjoyed your stay & I will be sure to pass on your compliments to our team.We look forward to seeing you again in the future.Kind regards
4/10 Mediocre
Troy
24 jul. 2023
Troy
Se hospedó 2 noches en julio de 2023
Respuesta de Peppers Team el 29 jul. 2023
Dear Troy,We are sorry to hear your stay did not meet your expectation.If you have any feedback that may help us to improve our service it would be most appreciated.Look forward to hearing from you.Kind regards
8/10 Bueno
Mark
8 jul. 2023
Mark
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management team el 10 jul. 2023
Hi Mark,Thank you for your high rating. Hopefully we can welcome you back in the near future.
8/10 Bueno
Deniz
Viajó con su pareja
8 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel was great and clean. Facilities available but at quite a distance. Pool is heated but not indoors which is a shame. Communication between staff needs work. First night they thought we were checking out, last day they weren’t aware we requested and granted a late check out. Cleaning staff have a habit of slamming doors - good thing we were out during most of these times. Location is great with transportation out front. Rooms are clean as expected and we enjoyed our comfortable stay.
Deniz
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management team el 12 jul. 2023
Dear Deniz, thank you for your review. We are glad to hear that the hotel was great and clean. We will pass the information on to the relative department in order for us to improve ourselves in the future.
10/10 Excelente
Matthew
Viajó por negocios
26 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Matthew
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management team el 27 jun. 2023
Dear Lynette,Thank you for your lovely rating. We hope see you again in the near future.Regards,Hotel Management team