Ropa de cama de alta calidad y minibar

Opiniones sobre Peppers Docklands

5 out of 5
Peppers Docklands
679 Latrobe Street, Docklands, VIC

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 590 de 1000 opiniones" "
Evaluación: 8 - Bueno. 275 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 76 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 41 de 1000 opiniones" "
Evaluación: 2 - Terrible. 18 de 1000 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Lachlan el 14 sept. 2019
Thanks for taking the time to review your stay with us at Peppers. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención
Excelente localización ❤️, facilidades y habitacion
Se hospedó 3 noches en junio de 2019
Respuesta de Sam el 28 jul. 2019
Dear Guest, Thank you for your review! We are so pleased to hear that you found our location suitable for your stay and hope to welcome you back soon! Warm Regards. Sam Sales Guest Relations Manager

6/10 Aceptable

Karl

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
Wouldn’t recommend been there a few times and it was great but this time has completely changed staff not that friendly You used to get your car parked for you now you have to do it yourself so you have to check in then go back to the driveway to park your car You used to get a view of the water now you get a view of a building next door not there fault But whole atmosphere has changed
Se hospedó 1 noche en abril de 2024
Respuesta de Reception el 28 abr. 2024
Dear Karl,Thank you for sharing your feedback with us. We're disappointed to hear that your recent experience did not meet your expectations. We have taken note of your comments regarding the changes you've observed.We understand your concerns about the parking situation. To provide a more cost-effective option for our guests, we now offer self-parking for 45. Valet parking is still available for those who prefer this service.Regarding the change in view, we apologise for any disappointment this may have caused. As you mentioned, the construction next door is beyond our control, but we do communicate this in our pre-arrival message sent as soon as a booking is made and a few days prior to guest arrival to manage expectations.We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,

8/10 Bueno

Vicki

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel with excellent access to events held at Marvel stadium. Rooms were large. Staff were friendly and helpful. Breakfast was excellent and had a good range of food options. Only downside was that we couldn’t watch AFL on the TV as they have removed that channel. Weird decision considering Melbourne is the home of the AFL.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reception el 28 abr. 2024
Dear Vicki,Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you enjoyed our hotel, especially its proximity to Marvel Stadium and our spacious rooms. It's also great to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings.We apologise for any inconvenience regarding the removal of the AFL channel. We will certainly take your feedback into consideration as we continually review and improve our TV channel offerings.Thank you for your valuable feedback, and we hope to welcome you back for another great stay in the future.

10/10 Excelente

Carole

Se hospedó 1 noche en marzo de 2024
Respuesta de Luna el 28 abr. 2024
Dear Carole,Thank you for taking your time to share your experience with us at Peppers Docklands. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back.

8/10 Bueno

Sana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Peppers Docklands Team el 16 mar. 2024
Dear Sana,, We very much appreciate your comments regarding your stay at the Peppers Docklands Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Peppers Docklands Team

10/10 Excelente

Mark

Se hospedó 5 noches en febrero de 2024
Respuesta de Reception el 28 mar. 2024
Dear Mark,Dear Henry,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay and we look forward to welcoming you back!

2/10 Terrible

Fatuma

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel room was very tiny, the bed was horrible and the toilet smelled like a sewage. It’s a 3 star hotel marked as 5. Not worth the money. The lobby smells of terrible heap scent. I have never stayed in a more horrible place. Only positive thing was the staff are great and pleasant.
Se hospedó 4 noches en enero de 2024
Respuesta de Austin el 11 feb. 2024
Good Morning Fatuma,We appreciate you taking the time to leave your feedback. I am very sorry your stay with us was heavily effected by the issues with housekeeping. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.We apologies the room was not as large as expected we always recommend booking through our direct All Accor website where all the room sizes are clearly shown. We will be sure to pass this on to the team as we strive to continuously improve our service offering.We look forward to welcoming you back again soon. Please reach out to myself directly so I can assure your experience is up to the Peppers Standard.Warm Regards, Austin Front Office Manager

10/10 Excelente

Henry

Se hospedó 1 noche en enero de 2024
Respuesta de Reception el 28 mar. 2024
Dear Henry,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay and we look forward to welcoming you back!

10/10 Excelente

Anita

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the pool.
Se hospedó 1 noche en enero de 2024
Respuesta de Jason el 31 ene. 2024
Thank you Anita for 5/5 review!We are so happy you enjoyed your stay with us and hope to see you again soon.Kind regards

6/10 Aceptable

Jeffrey, Toowoomba

Viajó con su pareja
Nowhere to hang towels or other hanging items in bathroom Smallish room because of the angular shape
Se hospedó 2 noches en enero de 2024
Respuesta de Luna el 12 ene. 2024
Dear Jeffrey,Thank you for sharing your feedback with us. We appreciate your input, and we apologise for any inconvenience you experienced.We understand the importance of having convenient facilities in the room, including space for hanging items in the bathroom. We'll certainly take this into consideration for future improvements to enhance our guests' overall experience.If there's anything else we can do to make your future stays more enjoyable or if you have specific preferences, please feel free to let us know. Your feedback is valuable to us, and we aim to provide a comfortable and satisfying stay for all our guests.

10/10 Excelente

Danielle

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would definitely stay here again. The only thing I didn’t like was there was no parking available. But I would definitely stay again, if I didn’t need my car.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 15 ene. 2024
Dear Danielle,Thank you for your positive feedback! We're glad to hear that you had a positive experience and would consider staying with us again. We appreciate your understanding regarding the parking situation.If there's anything specific you enjoyed about your stay or if there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know. We look forward to the opportunity to welcome you back for another pleasant stay, with or without the need for parking.Warm regards,

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff, comfy bed, great location.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Paul,Thank you taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear MarkThank you taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Excelente

Tonia

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Tonia,Thank you taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Excelente

Shannon

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Amazing Amazing
The service was amazing the hotel looks amazing and the staff are very helpful and friendly highly recommend and will be back definitely.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Shannon,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had an amazing stay and that you found our hotel and service to your liking.It's wonderful to know that our staff's helpful and friendly demeanour added to the enjoyment of your stay. Providing exceptional service is a top priority for us, and we're delighted that our team's efforts made your experience memorable.We truly appreciate your recommendation and are honoured that you're considering returning to stay with us again. We look forward to welcoming you back and ensuring another fantastic stay.

8/10 Bueno

Leanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Location was convenient for our function
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luna el 28 dic. 2023
Dear Leanne,Thank you for sharing your feedback with us! We're glad to hear that our hotel's location proved to be convenient for your function.Ensuring our guests have easy access to their events or functions is important to us, and we're pleased that our location served your needs effectively.We hope that your overall experience with us was enjoyable, and we look forward to the opportunity to welcome you back for future events or stays.

10/10 Excelente

Leone

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Roomy, functional, great amenities, well serviced, excellent location.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Peppers Docklands Team el 17 dic. 2023
Dear Leone,Thank you for choosing Peppers Docklands and for sharing your positive feedback. We're thrilled to know that you found our accommodations roomy, functional, and well-serviced, along with great amenities. It's wonderful to hear that our location suited your needs well. We hope to welcome you back for another pleasant stay in the future.Best regards,Peppers Docklands Team

10/10 Excelente

Warren

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outstanding staff service particularly from Raphael
Se hospedó 1 noche en diciembre de 2023
Respuesta de Peppers Docklands Team el 10 dic. 2023
Dear Warren,Thank you for choosing Peppers Docklands and sharing your experience. We're thrilled to hear that Raphael provided outstanding service during your stay. We'll ensure to pass on your kind words to him. Your satisfaction means a lot to us, and we hope to welcome you back for another outstanding stay in the future.Warm regards,Peppers Docklands Team

8/10 Bueno

Stacey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Peppers Docklands Team el 10 dic. 2023
Dear Stacey,Thank you for choosing Peppers Docklands and for sharing your wonderful feedback. We're delighted that you enjoyed your visit and had a great experience with us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Peppers Docklands Team

10/10 Excelente

Shannen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best thing was that we were right next door to the stadium.
Se hospedó 3 noches en noviembre de 2023
Respuesta de LUNA el 29 nov. 2023
Dear Shannen,Thank you for your review of Peppers Docklands! We are so pleased to hear that you enjoyed the convenience of our location next to the stadium. Your feedback is very important to us, and we strive to provide the best possible experience for all our guests. Thank you for taking the time to provide your insights. We hope to see you again soon!Warmest regards,The Peppers Docklands Team

10/10 Excelente

Aleksandar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Can't get much closer to Marvel stadium
Se hospedó 3 noches en noviembre de 2023
Respuesta de Luna el 29 nov. 2023
Dear Aleksandar, Thank you for your review mentioning the convenience of Peppers Docklands's proximity to Marvel Stadium. At Peppers Docklands, we strive to provide our guests with exceptional hospitality services and luxurious accommodations. We look forward to welcoming you back!Kind regards, Peppers Docklands team

8/10 Bueno

Gavin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luna el 28 nov. 2023
Dear Gavin,Thank you for taking your time to share your experience with us.We are delighted that you enjoyed your stay and we look forward to welcoming you back!

8/10 Bueno

Nicolle

Viajó con su pareja
Love how its close to train/ sky bus to airport. A minute walk to marvel stadium.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luna el 28 nov. 2023
Dear Nicolle,Thank you for taking your time to share your experience with us.We are delighted that you enjoyed your stay and we look forward to welcoming you back!

6/10 Aceptable

Sam

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
For A Peppers Hotel It Was Average At Best
Very big generous room size. The mattress was quite uncomfortable I would think needs to be replaced or a topper put on it, disappointing there is no room service option apart from being able to order very limited mini bar items. Could order through food delivery companies and the staff were happy to bring up to your room once delivered which is nice.
Se hospedó 2 noches en octubre de 2023
Respuesta de Luna el 29 oct. 2023
Dear Sam,Thank you for taking your time to share your experience with us at Peppers Docklands. We are sorry to hear the stay was not up to your expectation.We greatly appreciate your feedback and we hope to be able to welcome you back in the near future for a better experience.

8/10 Bueno

Nethmi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was clean and convenient
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management team el 21 oct. 2023
Thank you for your time to leave your past experience for your stay. We are glad that your room was clean and our location was convenient for your stay. We wish to see you again in the near future.

6/10 Aceptable

Akhil

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management team el 21 oct. 2023
Thank you for your rating. Hopefully we will see you again in the near future.

10/10 Excelente

Haidi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was a good size with a king bed. Very clean and modern. The mattress was a little too soft for my liking. Close to everything. Would stay there again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jan-Cesar el 29 sept. 2023
Dear Haidi,Thank you for choosing to stay at Peppers Docklands on your recent trip.We are delighted to hear you enjoyed your stay with us and that our facilities were to your liking. I do however apologise that our mattress was not to your liking. I will have our team give it a thorough test and inspection to ensure it is up to standard.We sincerely thank you for your positive review and look forward to welcoming you back in what is hopefully the not too distant future.Kindest regards,Jan-Cesar BarriosGuest Relations Manger

6/10 Aceptable

MELISSA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not enough parking
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luna el 30 sept. 2023
Dear Melissa,Thank you for taking your time to share your experience with us at Peppers Docklands.Our parking is limited and subjected to availability upon arrival. We apologise for any inconvenience this may have caused you during your stay.

8/10 Bueno

Marc

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff are very friendly and hospitable, facilities and rooms are Moderna and clean. Buffet breakfast is up there with the best. Will be going back
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luna el 30 sept. 2023
Dear Marc,Thank you for taking your time to share your experience with us at Peppers Docklands. We are delighted that you enjoyed your stay with us all around and we look forward to welcoming you back.

8/10 Bueno

Neil

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room, great bed, really good adjustable air-con. Good services, handy location, good staff. Limited dining or breakfast options onsite is only negative
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management team el 9 sept. 2023
Dear Neil, thank you for your time to leave your review with us. We are glad to that you had a good time in our hotel, also our facility, staff and location highlighted your stay. At the moment we have breakfast Wednesday to Sunday only. However, there might be more food options opening up soon so hopefully upon your next visit we can have more to offer.

10/10 Excelente

Deirdre

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, excellent access to public transport. Staff were very helpfuld
Se hospedó 2 noches en agosto de 2023
Respuesta de Peppers Docklands Hotel Management team el 9 sept. 2023
Dear Deirdre, thank you for your time to tell us your past stay experience with us. We are happy to see that your room was clean and our location and staff highlighted your stay. We wish you nothing but the best and hopefully we see you again in the near future.

10/10 Excelente

Bruce

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean room
Se hospedó 3 noches en septiembre de 2023
Respuesta de Luna el 6 sept. 2023
Dear Bruce,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Excelente

Pradeep

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Luna el 6 sept. 2023
Dear Pradeep,Thank you for taking your time to share your experience with us at Peppers Docklands.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

8/10 Bueno

Rosa

Se hospedó 1 noche en agosto de 2023
Respuesta de Luna el 31 ago. 2023
Dear Rosa,Thank you for sharing your experience with us at Peppers Docklands. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

8/10 Bueno

Stefan

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
pleasantly surprised to how the family room looked like! I stay in a lot of hotels, and this one was very good value for money
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management team el 28 ago. 2023
Dear Stefan, thank you for your lovely review. We are happy to see that you loved our family room and you had a great time with your family. We hope it won't be too long to see you again.

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Jason el 13 ago. 2023
Hi Lauren,Thank you for leaving such a great review, we're glad that you enjoyed your time at our hotel.Looking forward to your next stay with us.Kind regards

6/10 Aceptable

Donna

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
I was not told there was no restaurant and parking...for a 5 star i expected more...wont stay again!! Supervisor helped me emensley
Se hospedó 1 noche en agosto de 2023
Respuesta de Luna el 9 ago. 2023
Dear Donna,Thank you for taking your time to share your experience with us at Peppers Docklands. We are sorry to hear that it was not up to your expectation. Our restaurant is open for breakfast only at the moment- Wednesday to Sunday. We apologise for any inconvenience this may have caused.We have limited parking spots available and it is subjected to availability upon arrival. We make our best efforts to ensure guests are aware of this prior to arrival, this includes pre arrival message as soon as the booking is made. We can confirm that one was sent you on 03/08. We are reviewing the message wording again to ensure it is clear enough for guests.Once again, we appreciate your feedback

6/10 Aceptable

Hanna-Lisa

Se hospedó 5 noches en agosto de 2023
Respuesta de Luna el 28 ago. 2023
Dear Hanna-Lisa,Thank you for taking your time to share your experience with us at Peppers Docklands. We hope to be able to welcome you back in the near future

8/10 Bueno

Todd

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for football at Marvel
Se hospedó 2 noches en agosto de 2023
Respuesta de Jason el 13 ago. 2023
Dear Todd,Thank you for leaving your review, we're glad you enjoyed our convenient location for going to the football at Marvel.Hope we can welcome you again every time your team is playing.Have a wonderful day!

8/10 Bueno

karen

Viajó con su pareja
Le gustó: Limpieza, servicios
Walking distance to most thing s
Se hospedó 2 noches en agosto de 2023
Respuesta de Jason el 13 ago. 2023
Dear Karen,Thank you for leaving a review of your stay at Peppers Docklands, we're glad you enjoyed our convenient location.We hope to welcome you once again.Kind regards,

4/10 Mediocre

Luke

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Luna el 31 ago. 2023
Dear Luke,Thank you for sharing your experience with us. We are sorry that the stay was not up to your expectation. Should you wish to discuss it further, please contact our reception team.

8/10 Bueno

Chris

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable spot. My only complaint is that I was charged for Saturday morning breakfast which was unsatisfactory. No bacon or sausage supplied.
Se hospedó 3 noches en julio de 2023
Respuesta de Luna el 25 ago. 2023
Dear Chris,Thank you for taking your time to share your experience with us at Peppers Docklands.We sincerely apologise for the issue you experienced during breakfast service. We are glad this did not stop you from enjoying your stay with us. We hope to be able to welcome you back in the near future.

6/10 Aceptable

graham

Le gustó: Limpieza, personal y atención
No lights to bathroom area and unfortunately no option to move. Overall a nice place with great staff
Se hospedó 1 noche en julio de 2023
Respuesta de Luna el 25 ago. 2023
Dear Graham,Thank you for taking your time to share your experience with us. We sincerely apologise for the lighting issue you experience during your stay. On a positive note, we are glad you enjoyed the service delivered by our team.We hope to be able to welcome you back in the near future for a better stay.Regards,

8/10 Bueno

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Peppers Team el 29 jul. 2023
Thank you Philip for your excellent review.We are so happy you enjoyed your stay with us and hope to see you again in future.Kind regards

10/10 Excelente

Marco

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic service, was greeted upon check-in & check-out. The way concierge is structured is very well thought through & spacious not to mention the atmosphere simply feels electrifying. Thank you for a memorable stay. Look forward to joing you all again.
Se hospedó 1 noche en julio de 2023
Respuesta de Peppers Team el 29 jul. 2023
Wow! Thank you Marco for such a great review!We are so happy you enjoyed your stay & I will be sure to pass on your compliments to our team.We look forward to seeing you again in the future.Kind regards

4/10 Mediocre

Troy

Se hospedó 2 noches en julio de 2023
Respuesta de Peppers Team el 29 jul. 2023
Dear Troy,We are sorry to hear your stay did not meet your expectation.If you have any feedback that may help us to improve our service it would be most appreciated.Look forward to hearing from you.Kind regards

8/10 Bueno

Mark

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management team el 10 jul. 2023
Hi Mark,Thank you for your high rating. Hopefully we can welcome you back in the near future.

8/10 Bueno

Deniz

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel was great and clean. Facilities available but at quite a distance. Pool is heated but not indoors which is a shame. Communication between staff needs work. First night they thought we were checking out, last day they weren’t aware we requested and granted a late check out. Cleaning staff have a habit of slamming doors - good thing we were out during most of these times. Location is great with transportation out front. Rooms are clean as expected and we enjoyed our comfortable stay.
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management team el 12 jul. 2023
Dear Deniz, thank you for your review. We are glad to hear that the hotel was great and clean. We will pass the information on to the relative department in order for us to improve ourselves in the future.

10/10 Excelente

Matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management team el 27 jun. 2023
Dear Lynette,Thank you for your lovely rating. We hope see you again in the near future.Regards,Hotel Management team