Dear Guest, We are glad to hear that you liked our hotel location and service. Please accept my apologies that your guest room did not living up to your expectations. Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with the maintenance and engineering team and action has been taken to ensure these issues are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.

Dear Guest, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We hope to have the opportunity to welcome you back and improve on your experience in the near future.

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken.We hope to have the opportunity to improve on your experience in the near future.

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken.We hope to have the opportunity to improve on your experience in the near future.

Dear Guest, We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us.

Dear Jody,We're glad to hear that you enjoyed your stay with us, and that you found our staff to be friendly and helpful. Thank you for your kind words, I'll ensure to pass your comments to them to continue to motivate and inspire them. We look forward to an opportunity to welcome you back to the hotel.Kind regards,

Dear Guest, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Oaks on William Suites

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Dear Guest, Please accept my sincere apologies for not being able to meet our usual standards during your recent stay. I understand that the internet performance was not to your expectations and was the cause of inconvenience. We do understand the importance of high-quality internet to ensure an enjoyable stay. Rest assured that your comments have been shared with the team and that we are continuously looking for improvements to give our guests the internet service they have come to expect.Thank you again for taking the time to provide your feedback.

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Kind regards, Oaks on William Suites

Dear Suzi, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on William Suites

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Dear Haydon,We're glad to hear that you liked the location of our hotel. Thank you for your kind words and review of our hotel. We look forward to having you stay with us again.Kind regards,

Dear Mary, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on William Suites

Dear Guest, Thank you for your kind words and praise of our hotel, we're glad to hear that you enjoyed your stay with us. Especially that you enjoyed the facilities, location, and our reception staff. Thank you again for choosing to stay with us, we look forward to an opportunity to welcoming you back. Kind regards, Oaks on William Suites

Dear Ian,We're glad to hear that you enjoyed your stay with us. But, please accept our apology for the incident that occurred. I've passed on your issue to housekeeping so this does not happen again. Thanks again for your kind words.Kind regards,Oaks on William Suites

Dear Kim,We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on William Suites

Dear Anna, Please accept our apologies for not meeting our usual high standards. We've taken note of the issues you faced during your stay and have passed your comments onto our team members so they can keep working on and improving our service. Thank you for choosing us and again, please accept our apologies.Kind regards,Oaks Melbourne on William Suites

Dear Guest, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team.We hope to have the opportunity to welcome you back and improve on your experience in the near future.

Dear Antje,Thank you for your kind words and praise about us. We're really glad to hear that you enjoyed your stay with us. We look forward to welcoming you back again to our hotel.Kind regards,Oaks Melbourne on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Dear Marian,Please accept our apologies for not meeting your high standards during your stay. We've taken note of the comments and have passed them to our housekeeping and front office team. Again, please accept our apologies.Best regards,Oaks Melbourne on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Dear Anne,We're glad to hear that you enjoyed your stay with us. Thankyou as well for your kind words and praise for the front office staff. We look forward to seeing you again.Kind regards,Oaks Melbourne on William Suites

Dear Patricia, Please accept our apologies for not meeting your high standards during your stay. We've taken note of the comments and have passed them to our housekeeping team. Although, we are glad to hear that the front office team were great to you. Again, please accept our apologies.Best regards,Oaks Melbourne on William Suites

Dear Michelle, We're glad to hear that you enjoyed your stay with us and that you liked the location. Your comment about the cleanliness have also been passed to our housekeeping team, so they can continue to improve and deliver excellent service.Kind regards,Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Dear David,We're delighted to hear that you enjoyed your stay with us. Thank you for your kind words about our staff, the location, and the room. On another note, we do offer a studio park room type, which overlooks the flagstaff gardens for a really good view at night.Kind regards,Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Dear Andreas,Please accept our apologies that your experience with us did not live up to your expectations. Your comments have been noted and passed on to the reservation team, so we can minimse misunderstandings regarding the reservation. Again, please accept our apologies for not living up to your expectations.Kind regards,Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

Dear Amanda,Thank you for taking the time to let us know about your stay. We're glad to hear that you enjoyed the location of our hotel. We look forward to the opportunity to welcome you back to our hotel.Best regards,Oaks Melbourne on William

Dear Kok Chun,Thank you for taking the time to let us know about your stay. We're glad to hear that you enjoyed the location of our hotel. we're also sorry to hear that your overall experience didn't meet your expectations. However, we are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back to our hotel in the near future and restore your confidence in our service.Best regards,Oaks Melbourne on William

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites