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Opiniones sobre Oaks Melbourne on Market Hotel

4 out of 5
Oaks Melbourne on Market Hotel
60 Market Street, Melbourne, VIC

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 1942 de 4282 opiniones" "
Evaluación: 8 - Bueno. 1741 de 4282 opiniones" "
Evaluación: 6 - Aceptable. 406 de 4282 opiniones" "
Evaluación: 4 - Mediocre. 126 de 4282 opiniones" "
Evaluación: 2 - Terrible. 67 de 4282 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jose

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Es de los hoteles que menos ruido hay en las habitaciones. A penas se oye ruido externo ni de la calle ni de los pasillos. Ofrecen posibilidad de compensar la limpieza diaria por vales para usar en el bar del propio hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Oaks Management el 25 abr. 2024
Dear Jose, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

Roberto

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Habitaciones muy grandes y cómodas con cocina. Los empleados del hotel podrían ser un poco más amables
Se hospedó 4 noches en febrero de 2023
Respuesta de Oaks Management el 20 feb. 2023
Dear Roberto, Thank you for your feedback following your recent stay at Oaks on Market. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

8/10 Bueno

Paula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service from the guys in the reception, especially Andrew, was excellent and very helpful. He did us an upgrade of our room and it was awesome, beautiful and nice views of the waterfront and skylines. Our room was pretty, with a well-equipped kitchen, spacious bathroom and dinning-room. The bed and pillows were very comfortable. The gym and the pool are very useful. Laundry works very well also. The location is fantastic, it is near to train and walking distance of plenty of restaurants, bars and places to visit.
Se hospedó 4 noches en diciembre de 2018

10/10 Excelente

viviana mirta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien ubicado y comodo
Yo tome un studio,comodo y con posibilidades de comer ahi El room service tiene un precio acomodado Estas cerca del wharf,lugar lleno de bares y restaurantes.

6/10 Aceptable

ANA

Hotel Normal
El hotel es normal. Nosotros quedamos decepcionados porque reservamos con una tarifa más alta de lo que realmente valía el día que nos hospedamos.

8/10 Bueno

Pablo F., rosario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
muy buena atencion
todo excelente! muy buena atencion

10/10 Excelente

Fernando, Oaks On Market

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ubicación y comodidad
He disfrutado mucho de la estancia. Habitaciones amplias y cómodas, así como la gran ubicación de este céntrico hotel. Muy satidfecho.

8/10 Bueno

Philip

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Scott

Viajó con su familia
Good location and fit for purpose. Staff very friendly and accommodating. Massive influx of guests relating to AFL matches so got congested which was expected for lift times and humans congregating around the concierge areas etc. Room was in need of maintainance work. Toilet inlet valve kept inleting water, broken trim around toilet buttons and under toilet seat, drawer in cupboard fell apart when pulled out. Would stay again hoping maintenance issues are addressed.
Se hospedó 2 noches en abril de 2024
Respuesta de Oaks Management el 25 abr. 2024
Dear Scott, thank you for your feedback following your recent stay at Oaks on Market. We have taken your feedback and passed it to our maintenance team to take corrective action. We apologise for any inconvenience caused due to this. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

8/10 Bueno

Rosa

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location and room service is prompt and of good quality. Good hotel for business stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Oaks Management el 25 abr. 2024
Dear Rosa, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
A good property in excellent central location close to many restaurants, pub, transport, shopping options. Needs a Gym Upgrade though.
Se hospedó 4 noches en abril de 2024
Respuesta de Oaks Management el 22 abr. 2024
Dear David,Thank you for taking the time to share your recent experience at Oaks on Market. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Kind regardsOaks Management

8/10 Bueno

Maria

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Oaks Management el 15 abr. 2024
Dear Maria, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

Ian

Viajó con su pareja
Le gustó: Limpieza
Good Location 2 min walk to tram stop, and free trams in the CBD. We stayed on the 13th Floor so above the surrounding office buildings. Rooms were clean and nice. TV was a little small. Some of the bathroom ares showing age but everything worked.
Se hospedó 3 noches en abril de 2024
Respuesta de Oaks Management el 12 abr. 2024
Dear Ian, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

2/10 Terrible

Gary

There seemed to be no staff training or accountability. Every issue was unreported and/ or ignored. Everywhere you looked there were problems to be addressed but no-one seemed to care
Se hospedó 3 noches en abril de 2024
Respuesta de Oaks Management el 10 abr. 2024
Dear Gary, Thanks for your review. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologise for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

10/10 Excelente

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Oaks Management el 4 abr. 2024
Dear David, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

4/10 Mediocre

Dylan

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The room was fantastic on the first day, but upon returning for the second day, we found our beds unmade and no fresh towels provided. When inquired, we were informed it wasn't included in our package, which was quite surprising and disappointing.
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 31 mar. 2024
Dear Dylan, Thanks for your review. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologise for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

10/10 Excelente

Alex

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The pool and other facilities were amazing we will be coming back to stay again and the people were extremely nice and helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 30 mar. 2024
Dear Alex,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management

10/10 Excelente

Peter

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great location. Great service.
Se hospedó 4 noches en marzo de 2024
Respuesta de Oaks Management el 30 mar. 2024
Dear Peter,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management

6/10 Aceptable

Judith

Le gustó: Limpieza
Bathrooms definitely need a revamp. Convenient location, clean and quiet. Kitchen needs dishcloth and better washing up detergent. Staff were friendly and extremely helpful. Would stay again
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 26 mar. 2024
Dear Judith, Thank you for your feedback following your recent stay at Oaks on Market. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

8/10 Bueno

Melanie

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Kitchenette, friendly staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Oaks Management el 25 mar. 2024
Dear Melanie, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Ben

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very pleasant helpful, staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 25 mar. 2024
Dear Ben, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

Haruhiko

Viajó con su familia
Le gustó: Limpieza
立地と部屋の広さは大変満足出来る。 朝食を付けたが、メニューのバリエーションが少ない。 もう少し温かく保存してもらいたい。
Se hospedó 3 noches en marzo de 2024
Respuesta de Oaks Management el 23 mar. 2024
Dear Haruhiko,Thank you for your kind feedback following your recent stay at Oaks on Market. I am pleased to read that your stay with us was enjoyable. I trust we will have the pleasure of welcoming you back again soon.Kind regards

10/10 Excelente

Stuart

Le gustó: Limpieza, estado de la propiedad e instalaciones
Spacious room, hotel close to city centre attractions. Good breakfast.
Respuesta de Oaks Management el 23 mar. 2024
Dear Stuart, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Shane

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 23 mar. 2024
Dear Shane, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

6/10 Aceptable

Evgeny

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
lcation isgood
Se hospedó 3 noches en marzo de 2024
Respuesta de Oaks Management el 23 mar. 2024
Dear Evgeny, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Aron

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean place & comfortable beds. Breakfast was really good & they have happy hour in evenings. Building next door going through some construction but mostly sound proofed.
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 19 mar. 2024
Dear Aron,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regards,

10/10 Excelente

Eun-Seong

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 14 mar. 2024
Dear Eun-Seong,Thank you for taking the time to share your recent experience at Oaks on Market. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Kind regardsOaks Management

10/10 Excelente

Luciano

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Oaks Management el 10 mar. 2024
Dear Luciano, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

Kathy

Se hospedó 2 noches en febrero de 2024
Respuesta de Oaks Management el 23 mar. 2024
Dear Kathy, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

6/10 Aceptable

Sheryl

Great breakfast! Room condition was ok, but showing its age
Se hospedó 2 noches en febrero de 2024
Respuesta de Oaks Management el 26 feb. 2024
Dear Sheryl,Thank you for taking the time to share your recent experience at Oaks on Market. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Kind regards

10/10 Excelente

Courtney Paige

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had a wonderful stay with our 1.5 year old. Enjoyed all the amenities, food, location, customer service & hotel! Thanks, will be back.
Se hospedó 2 noches en febrero de 2024
Respuesta de Oaks Management el 17 feb. 2024
Dear Courtney Paige, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Tomoki

快適で場所も便利
Se hospedó 6 noches en febrero de 2024
Respuesta de Oaks Management el 17 feb. 2024
Dear Tomoki, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

regina

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I loved this property for many reasons, the staff were amazing and so polite, the room was beautiful, and it was clean and affordable. I would stay here again for sure, and likely will. I did find the bed uncomfortable and hard and the partition down the middle was uneven. I will likely go for a queen bed if I stay again rather than the king. I did order room service and was looking forward to that but in all honesty it wasn't very good and so I ordered uber eats the rest of my stay. There were some crumbs and dust inside some of the cupboards but it was easily overlooked I'm guessing. Overall I still think this is one of the nicest places I've stayed in this price range.
Se hospedó 2 noches en enero de 2024
Respuesta de Oaks Management el 4 feb. 2024
Dear Regina, Thank you for your feedback following your recent stay at Oaks on Market. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

6/10 Aceptable

Grant

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Convenient to a number of places i and around Melbourne
Se hospedó 3 noches en enero de 2024
Respuesta de Oaks Management el 1 feb. 2024
Dear Grant,Thank you for taking the time to share your recent experience at Oaks on Market. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Kind regardsOaks Management

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Good hotel, bad experience
Large space with lounge area and kitchen; pool and spa facilities; room service available; good location. Would rate this hotel above its sister on Collins. However, due to an incident involving my room being unlocked by staff during the night to allow access to someone claiming to be a hotel guest, I won't stay here again - staff were apologetic but unfortunately it tainted things from a safety and security perspective.
Se hospedó 3 noches en enero de 2024
Respuesta de Oaks Management el 18 feb. 2024
Dear Guest,Thank you for your feedback following your stay at Oaks on Market. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback has been shared with the team so that improvements can be made. Kind regards,

8/10 Bueno

Karen

Viajó con su pareja
Quiet location not far to everything!
Se hospedó 3 noches en enero de 2024
Respuesta de Oaks Management el 31 ene. 2024
Dear Karen, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Daryl

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great bar staff & cocktail varieties.
Se hospedó 2 noches en enero de 2024
Respuesta de Oaks Management el 31 ene. 2024
Dear Daryl, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

Mizuma

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
一歳の娘と家族3人で宿泊しました。事前リクエスト通りキングサイズベッドの部屋で、リビングダイニングも広々としておりよかったです。 唯一の難点はエントランスが６段ほどの階段になっておりベビーカーを運ぶのが大変でした。(車椅子用の昇降機はありましたが毎回スタッフを呼ぶ必要があり時間もかかるので一回しか使いませんでした) それ以外はとても快適な滞在でした:)
Se hospedó 2 noches en enero de 2024
Respuesta de Oaks Management el 2 feb. 2024
Dear Mizuma,Thank you for taking the time to share your recent experience at Oaks on Market. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Kind regardsOaks Management

10/10 Excelente

Madeleine

Le gustó: Limpieza, estado de la propiedad e instalaciones
Brilliant views with the city view apartment!! Nice and spacious :)
Se hospedó 1 noche en enero de 2024
Respuesta de Oaks Management el 29 ene. 2024
Dear Madeleine, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

8/10 Bueno

GJ

Viajó con su familia
Se hospedó 2 noches en enero de 2024
Respuesta de Oaks Management el 29 ene. 2024
Dear GJ, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

6/10 Aceptable

Artika

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios
The location is amaxing . Was only 7 minutes walk to Crown Casino. Lots of places to eat nearby and great buffet breakfast at the hotel itself. Only thing i didn't like was that there was construction of another hotel happening right outside Oaks. I couldn't see the view of the city at all as the construction blocked the whole view. Not a pleasant site to see. Parking was convenient too as it's very close to the hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Oaks Management el 26 ene. 2024
Dear Artika, Thank you for your response. We are happy you loved our location and closeness to tram stop. We look forward to welcome you soon. Sincerely Oaks Management

10/10 Excelente

Ricky

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Oaks Management el 23 ene. 2024
Dear Ricky, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Pete

Se hospedó 1 noche en enero de 2024
Respuesta de Oaks Management el 23 ene. 2024
Dear Pete, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

10/10 Excelente

Rosie

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Hotel in the best location.
Great location. Happy hour cocktails are the best and super friendly staff. A must stay for any type of event at an affordable price.
Se hospedó 1 noche en enero de 2024
Respuesta de Oaks Management el 21 ene. 2024
Dear Rosie,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management

10/10 Excelente

Joanne

Le gustó: Limpieza, comodidad de la habitación
Clean and comfortable
Room is very clean and had the best nights sleep - temperature was perfect and the bed so comfortable. The staff at the front desk were very helpful and friendly.
Se hospedó 3 noches en enero de 2024
Respuesta de Oaks Management el 21 ene. 2024
Dear Joanne,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management

2/10 Terrible

Dean

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Hotel staff are rude, unhelpful and looked miserable, not once in my stay did I get greeted walking into hotel. I was allocated a room on level 10 the noise from this room was unbearable. There was a crane that started work at 5:45am setting up and fixing windows on the adjacent hotel the W. This went for 2 days. I spoke with management and was then placed in a new room on level 20, that room had no air-conditioning. Had a windows that wasn’t sealed so made a windy noise all night. You could here trams, emergency services ext. the taps in bathroom are terribly hard to mix water temperature, room are stuffy, dusty and cause irritation if you have asthma. Public area are always messy, pool level access is full of housekeeping trolleys. With used linen. Makes for hard access. Pool is small and always overcrowded, the chemicals in spa are overwhelming. Restaurant is crazy priced, staff treat you like your a number and have no customer service skills or professionalism. Homeless drug effected persons sleep next door in shop front, this is confronting and make you feel very unsafe. Drugs are crazy is Melbourne so is the homelessness, people can be seen sleeping urinating and taking drugs in shop fronts and on streets. They seem to be around the secure parking we’re my car was parked and entry to hotel on market st. I left the hotel 2 days early and drove home, won’t be back & will be speaking to head office and seeking a refund for the days inconvenienced.
Se hospedó 4 noches en enero de 2024
Respuesta de Oaks Management el 28 ene. 2024
Dear Mr DeanThanks for your review.We apologies for any inconvenience caused to you during your recent stay.We have already touched base with you regarding your recent experience, the issue you have faced and provided you with solution that we could best offer.All the maintenance and other issues you have highlighted, we will pass to our concern department so necessary changes can be made for further improvement. We are located at heart of Melbourne CBD and the few issues you have highlighted are beyond hotel's direct control as they are outside hotel.We once again apologies for any inconvenience.Sincerely

10/10 Excelente

Philip

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very easy experience at affordable rates.
Se hospedó 2 noches en enero de 2024
Respuesta de Oaks Management el 20 ene. 2024
Dear Philip,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
spacious rooms, clean, service, Breakfast, location to city attractions, value for money accommodation, pool, sauna, gym. was able to leave travel bags at hotel and tor the city before ans after leaving hotel untill our flight back to sydney
Se hospedó 3 noches en enero de 2024
Respuesta de Oaks Management el 20 ene. 2024
Dear Joseph,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management

10/10 Excelente

Sandra

Le gustó: Limpieza, comodidad de la habitación
a great hotel nice food and nice bar. Cocktails are great
Se hospedó 3 noches en enero de 2024
Respuesta de Oaks Management el 20 ene. 2024
Dear Sandra,I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.Kind regardsOaks Management