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Opiniones sobre Nightcap at Skyways Hotel

3.5 out of 5
Nightcap at Skyways Hotel
113 Matthews Ave, Airport West, VIC

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 107 de 480 opiniones" "
Evaluación: 8 - Bueno. 136 de 480 opiniones" "
Evaluación: 6 - Aceptable. 137 de 480 opiniones" "
Evaluación: 4 - Mediocre. 70 de 480 opiniones" "
Evaluación: 2 - Terrible. 30 de 480 opiniones" "

7,4/10

Limpieza

7,8/10

Personal y atención

7,8/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Ali

Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Kyle

Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Stay was fine. No one at the front desk for check in as she was working the bar as well. Card wouldn’t work when I did get checked in and had to be set up again immediately.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sarah - Nightcap at Skyways el 10 mar. 2024
Hi Kyle,Apologies for the delay with checking in and the issue with your room card, glad we got that one sorted out quickly for you.hope to see you returning soon.Thank you

8/10 Bueno

Timothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for the price
Se hospedó 1 noche en febrero de 2024
Respuesta de Jason Watkins - Nightcap Skyways el 13 feb. 2024
Thanks for taking the time to provide some feedback Timothy.

4/10 Mediocre

Denise

No le gustó: Limpieza
The music was to loud for a Sunday night and the smell Of cigarettes was really bad right all The way up the hall for 1 to 20.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jason Watkins - Nightcap Skyways el 13 feb. 2024
Thanks for taking the time to provide some feedback from your stay with us Denise, apologise about the concerns noted with the Elvis show in the afternoon and concerns mentioned around the smell of smoke.

10/10 Excelente

chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reasonable price, great bistro attached, close to kmart, harris scarfe etc.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jason Watkins - Nightcap Skyways el 13 feb. 2024
Thanks for taking the time to provide some feedback from your stay with us Chris.

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Jason Watkins - Nightcap Skyways el 13 feb. 2024
Thanks for taking the time to provide some feedback from your stay with us Michelle.

10/10 Excelente

Wendy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice room comfy bed, lovely staff, food not bad and great location to airport
Se hospedó 1 noche en enero de 2024
Respuesta de skyways el 26 ene. 2024
Hi Wendy, We were very pleased you enjoyed your experience with us and hope to see you back again soon.Kind Regards,Management Team

8/10 Bueno

Philip

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay when travelling
Se hospedó 1 noche en enero de 2024
Respuesta de Jason Watkins - Nightcap Skyways el 27 ene. 2024
Thanks for taking the time to provide some feedback from your stay with us Philip.

6/10 Aceptable

Nicole

Se hospedó 1 noche en enero de 2024
Respuesta de Jason Watkins - Nightcap Skyways el 27 ene. 2024
Thanks for taking the time to provide some feedback from your stay with us Nicole.

10/10 Excelente

Abigail

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place for a short stay. Close to the Melbourne airport as well. Very clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Skyways el 11 ene. 2024
Hi Abigail, We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team

8/10 Bueno

Nova

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jason - Nightcap Skyways el 8 ene. 2024
Thanks for taking the time to provide some feedback following your stay with us.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A nice hotel, and easy to get to the airport via public transport.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jason - Nightcap Skyways el 31 dic. 2023
Thanks for taking the time to provide some feedback from your stay with us Daniel.

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sarah - Nightcap at Skyways el 10 mar. 2024
Thanks for the 5 stars - We hope to see you again soon John.

6/10 Aceptable

Ben

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were helpful and cheerful. Room was really quiet. Bed was way too soft for me . I didn’t ask if anything else was available. Had a one night stay ,so I just sucked it up . Location near big shopping centre and transport links ,awesome. Thankyou.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Skyways el 5 dic. 2023
Hi Ben, Thank you kindly for your review.Kind Regards,Management Team (Nightcap)

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 1 dic. 2023
Thanks for the review Susan.

10/10 Excelente

Raymond

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
property was easy to find . plenty of parking area. staff were helpfull ,prompt and polite room was excellent
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 1 dic. 2023
Thanks for taking the time to provide some positive feedback from your stay with us Raymond.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 1 dic. 2023
Thanks for the review Jennifer.

8/10 Bueno

Alastair

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lack of dedicated check in staff, only busy “gaming staff or security to handle front desk.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 1 dic. 2023
Thanks for taking the time to provide some feedback from your stay with us Alistair, we have the reception covered during the main hours however do rely on security and gaming staff later in the evening.

10/10 Excelente

cindy

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 27 nov. 2023
Thanks for taking the time to post a review Cindy.

10/10 Excelente

Justin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Skyways el 17 nov. 2023
Hi Justin, Thank you for your positive feedback. We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team (Nightcap)

8/10 Bueno

Tiffany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was an awesome little hotel close to the airport and a shopping center! The staff were very friendly and helpful! The room was affordable, clean, and convenient for our early flight the next morning. It had a really cool restaurant with delicious food too! It's location is exceptional, being close to the airport, and there's a massive mall right across the street! We were able to get some last minute things within walking distance, and there were lots of food options. Our Uber had no trouble finding us, and the owner was so kind to help us with getting our many suitcases outside. He was so helpful! The decor is absolutely stunning and it has a very cool vibe. The bed was comfortable and the shower was exhilarating! We loved being provided with ample coffee supplies for the morning too! So many hotels skint on the coffee, but not this place, so that was really appreciated. There was a security guard on duty all night too, and he was very friendly to us, so I felt safe. There were some rowdy people on the property throughout the night, but the noise didn't last long, and again, I felt safe knowing there was security taking care of the situation. All in all, it was generally quiet, and we felt very welcomed and comfortable during our stay. I definitely recommend this hotel, especially if you're looking for a good rest before a long flight! Thank you so much!
Se hospedó 1 noche en octubre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 22 oct. 2023
Thanks for taking the time to provide some feedback from your stay with us Tiffany, it's very much appreciated and l hope you had an enjoyable flight back home to Canada.

8/10 Bueno

Louise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for a one night stay and close to the airport
Se hospedó 1 noche en octubre de 2023
Respuesta de The team at Nightcap Skyways el 22 oct. 2023
Thanks for taking the time to provide some feedback from your stay with us Louise.

10/10 Excelente

Kathryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hidden Gem
This accommodation was perfect for a week day stay ahead of an early morning flight out of Melbourne. The rooms were clean, beds super comfortable and the facility was quiet overnight. We had a lovely dinner in the bistro with a 10% discount on our meals. Staff were helpful and friendly. Car parking is in the venue’s free car park. The airport is an easy 13-15 minute drive away. Will stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de The team at Nightcap Skyways el 15 oct. 2023
Thanks for taking the time to provide some feedback from your stay with us Kathryn, it's great to hear the positive comments.

4/10 Mediocre

Ralf

Le gustó: Limpieza, estado de la propiedad e instalaciones
Condition of room, though good in cleanliness, was average (in need of fresh paint). Room service was poor, after waiting for an hour I went back to restaurant to inquire about the status of my order. It was found sitting on some shelf for about 30min and then, without further heat treatment or apologies carried to my room. While munching my cold food, I was entertained by the hammering beats of the dance music being played above my room where apparently a private function was taking place, which was to continue until 11 pm that night. Of course there was no staff to be seen in the morning or any airport shuttle service or alike. Verdict: hands off unless you're not planning to eat or sleep in your hotel!
Se hospedó 1 noche en octubre de 2023
Respuesta de Jason Watkins - Nightcap Skyways el 15 oct. 2023
Hi Ralf,Apologise about the noise form the function and the concerns noted with your meal ordered from the room, we will take on board your feedback to make improvements.

10/10 Excelente

Moses

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean which was a great surprise
Se hospedó 1 noche en septiembre de 2023
Respuesta de Skyways el 1 oct. 2023
Hi Moses, We were pleased you enjoyed your experience at Skyways and greatly appreciate your positive feedback.We look forward to seeing you back here again soon.Kind Regards,Management (Nightcap)

8/10 Bueno

Lisa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great overnight stay for close proximity to Tullamarine airport.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Skyways el 1 oct. 2023
Hi Lisa, Thank you for your great feedback. We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team (Nightcap)

8/10 Bueno

Philip

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and close to airport. Bit noisy around 4-7pm All good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nightcap Skyways el 20 sept. 2023
Thanks for taking the time to provide some feedback from your stay with us Philip.

10/10 Excelente

Maurice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great hotel close to airport and you don’t have to leave to have a great night
Se hospedó 1 noche en agosto de 2023
Respuesta de skyways el 5 sept. 2023
Hi Maurice. Thank you for your positive feedback. We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team

10/10 Excelente

Daniel, Sale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Across the car park to the Westfield shopping centre, friendly and helpful staff at check in. Very close to the airport and airport parking.
Se hospedó 1 noche en agosto de 2023
Respuesta de The Team - Nightcap at Skyways el 30 ago. 2023
Thanks for the review Daniel! We look forward to seeing you again soon.

6/10 Aceptable

Jane

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2023
Respuesta de Nightcap Skyways el 20 sept. 2023
Thanks for taking the time to provide some feedback Jane.

6/10 Aceptable

Jane

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Room was lovely but the hot water tap in shower didn't work - nothing came out. Made my 4.30am shower quite invigorating before heading to the airport!
Se hospedó 1 noche en agosto de 2023
Respuesta de Jason Watkins (Venue Manager - Nightcap Skyways) el 20 sept. 2023
Thanks for taking the time to provide some feedback from your stay Jane, apologise you had to have a cold shower before leaving.

10/10 Excelente

Kerryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was conveniently located for airport travel.
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea el 6 ago. 2023
Hi Kerryn,Thank you for your lovely feedback!

6/10 Aceptable

Anne

Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación
Eat but don’t stay
Convenient location but needs to be cleaned better . Meals are fantastic in the bistro.
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea el 30 jul. 2023
Hi Anne,Thank you for taking the time to leave a review. My apologies for the cleanliness not being up to standard.

8/10 Bueno

Aress

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location, and comfortable
There were a couple interesting things around. Mall next door, and train stop across the street made this the best rest for a long layover. They have a little casino and bistro in the lobby. The room itself was good. The design was strange but workable. Door knobs were extremely high for some reason. The shower was amazingly strong, but the toilet needed more room. Careful with shower door, it could smack on the sink and break if you have kids. Tv had Netflix , and room was at a good room temp with decent ventilation. Overall I’d stay here again.
Se hospedó 1 noche en julio de 2023
Respuesta de Skyways el 24 jul. 2023
Hi Aress,Thank you for your feedback. We were pleased you enjoyed your experience at Skyways and look forward to seeing you back here again soon.Kind Regards,Management (Nightcap)

8/10 Bueno

Tanya

Viajó con su pareja
Easy access, check in and enjoyed out stay
Se hospedó 1 noche en julio de 2023
Respuesta de Skyways el 17 jul. 2023
Hi Tanya, We were pleased you enjoyed your experience at Skyways Hotel and look forward to seeing you back here again soon.Kind Regards,Management Team (Nightcap)

6/10 Aceptable

Craig A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was a bit worried since the place did not close until 4am. But was in a quiet section and hear nothing. It was great that the place came with netflix. I did have a bit of trouble with some downloads on the wifi. The main problem was the site talks about ordering a shuttle but I was told they do not do that and had to spend $23 on an uber to get to the place. It did have a very close bus to get me to broadmeadows and on my way the next day.
Se hospedó 1 noche en julio de 2023
Respuesta de Skyways el 10 jul. 2023
Hi Craig, Thank you for your review. Prior to covid we did have a courtesy bus but have not had one since. Could you please advise where this was mentioned so we can address this with our Head Office. Many Thanks again.We look forward to seeing you again. Kind Regards,Management Team.

4/10 Mediocre

Marlin

Viajó por negocios
No le gustó: Personal y atención
Not a very good hotel.
Se hospedó 1 noche en junio de 2023
Respuesta de Jason - Nightcap Skyways el 23 jun. 2023
We apologise your stay didn't meet your expectations.Regards,Management - Nightcap Skyways

4/10 Mediocre

Ramandeep singh

Viajó por negocios
Le gustó: Limpieza, personal y atención
The property upper hall with party and make access og noise. It was like hell. I couldn't find peace until it finish. Don't recommend if you want to get rest and have some after it.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jason - Nightcap Skyways el 1 jun. 2023
Thanks for taking the time to provide some feedback from your stay with us Ramandeep and apologise your stay was impacted by the noise form our function room.Regards,

10/10 Excelente

Jamie

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent place, good bistro the sports bar was a bit Ferrell but the rest of the venue was really good
Se hospedó 1 noche en mayo de 2023
Respuesta de Sarah - Nightcap at Skyways Hotel el 25 may. 2023
Hi Jamie,Thank you for the 5 star review! Glad you enjoyed your stay here at the hotel. We hope to see you again soon.

8/10 Bueno

Kiyoshige

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de The team at Nightcap Skyways el 8 may. 2023
Thanks for taking the time to provide some feedback from your stay with us.

10/10 Excelente

Joeleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great value for money
Pleasantly surprised that for the price the room was very clean and modern. Beds were very comfortable. While the bathroom was on the smallish side it was very clean and showers were great. Definitely great value for the money and just what we needed for a place to sleep and an early flight. We were worried about the noise initially due to the bistro and gaming room but it was relatively quiet after 10pm.
Se hospedó 1 noche en abril de 2023
Respuesta de Skyways el 24 abr. 2023
Hi Joeleen, Thank you for your positive feedback. We were very pleased you enjoyed your experience at Skyways and hope to see you back again soon.Kind Regards,Management Team (Nightcap)

10/10 Excelente

Erica

Se hospedó 1 noche en abril de 2023
Respuesta de The team at Nightcap Skyways el 8 may. 2023
Thanks for taking the time to provide some feedback from your stay with us.

10/10 Excelente

Stephen

Se hospedó 1 noche en abril de 2023
Respuesta de Skyways el 17 abr. 2023
Hi Stehen, Thank you for your feedback, we were pleased you enjoyed your stay with us.Kind Regards,Management Team (Nightcap)

10/10 Excelente

Taite

Se hospedó 1 noche en abril de 2023
Respuesta de The team at Nightcap Skyways el 8 may. 2023
Thanks for taking the time to provide some feedback from your stay with us.

8/10 Bueno

Lisa N Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The room was modern and clean, had comfy bed and good pillows. Only downside was very noisy, could hear noise from other guests wasn’t very soundproof especially from floor above
Se hospedó 1 noche en marzo de 2023
Respuesta de Jason - NIghtcap Skyways el 9 abr. 2023
Thanks for the feedback Lisa. apologise about the noise experienced.

8/10 Bueno

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Clean, tidy, practical, convenient Did not like being referred to the dirty, noisy, smoky, smelly fly infested sports bar
Se hospedó 1 noche en marzo de 2023
Respuesta de Jason - Nightcap Skyways el 9 abr. 2023
Thanks for taking the time to provide some feedback Lisa.

10/10 Excelente

Jesse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, cheap with great service!
Se hospedó 1 noche en marzo de 2023
Respuesta de The Team at Skyways Hotel el 19 mar. 2023
Thank you for the positive review. Hope to see you again soon.

8/10 Bueno

Heather

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, clean, organised.
Se hospedó 2 noches en marzo de 2023
Respuesta de Skyways el 13 mar. 2023
Hi Heather, Thank you for your positive review. We were pleased you enjoyed your stay with us.Kind Regards,Management Team (Nightcap)

10/10 Excelente

Ralph

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Value for money
Se hospedó 1 noche en febrero de 2023
Respuesta de Sarah - Reception el 1 mar. 2023
Thanks for the great review Ralph - we hope to see you again soon

10/10 Excelente

Daniel, Sale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quite small but a very nice renovated room. A short walk across the car park to the Westfield shopping centre and very close to the airport and 5 minutes from airport parking.
Se hospedó 1 noche en febrero de 2023
Respuesta de Nightcap Skyways el 26 feb. 2023
Thanks for taking the time to provide some feedback from your stay with us Daniel.