2/10 Terrible
John F.
12 dic. 2025
No le gustó: Limpieza
Unfortunately, our experience at this apartment was far from what we expected. We were given a late check-in, even though we arrived on time, and when we finally entered the place, the apartment was not properly cleaned. The floors and carpets were noticeably dirty, we found garbage on the floor, and the bathrooms looked like they had barely been cleaned. Since we were traveling with a baby, we had to clean and vacuum ourselves just to make the space usable, which should never happen during a vacation.We reached out to the host, with photos of all but the issues were never resolved during our stay. We told them that it was not fair for us to pay for a cleaning fee when we arrived to a dirty apartment but no response about it, instead they offered to clean the apartment the day before leaving which is unacceptable why we wanted that? Additionally, the apartment only provided one pair of keys for four guests, which made coming and going very inconvenient.Overall, this stay was disappointing and stressful, especially with a baby. I hope the host takes this feedback seriously and improves the cleanliness and guest experience moving forward.
John F.
Se hospedó 7 noches en noviembre de 2025