Dear Julio,We appreciate you taking the time to share your feedback following your recent stay at Crowne Plaza in Melbourne. Your input is important to us, and we are genuinely sorry to hear that your experience did not meet your expectations, resulting in a 2/5 rating.We would greatly appreciate it if you could provide more details about your stay and the aspects that didn't meet your satisfaction. Your comments will be instrumental in helping us identify areas in need of improvement and ensuring a better experience for our guests in the future.Our primary goal is to provide exceptional service and comfort to all our guests, and it appears we fell short during your visit. Please know that we take your feedback seriously and will use it to address any issues and enhance our offerings.If you would like to discuss your experience further or have any specific concerns you'd like to share, please feel free to reach out to us directly. We value your feedback and the opportunity to make improvements.We hope that you might consider giving us another chance to provide you with a more enjoyable and satisfying stay should your travels bring you back to Melbourne.Thank you for choosing Crowne Plaza, and we look forward to the possibility of serving you better in the future.Sincerely,Crowne Plaza Management Team

Dear Ryan,Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience during your stay with us. Our team works hard to ensure that our guests have a memorable and comfortable stay, and we're delighted that you found our property perfectly located and well-presented.It's great to know that you enjoyed the proximity to the Crown entertainment precinct and public transport, making it convenient for you to explore Melbourne. We take pride in maintaining high cleanliness standards, and we're glad that it contributed to your positive experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for another wonderful stay.

Dear Chris,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our customer service and found our rooms amazing. Your satisfaction is our top priority, and we are thrilled to know that you would choose to stay with us again during your next visit to Melbourne.We apologize for any inconvenience caused by the gym not meeting your expectations. Your feedback is important to us, and we will certainly review this aspect to see how we can enhance the gym facilities for our guests in the future.Once again, thank you for your kind words, and we look forward to welcoming you back for another wonderful stay.Best regards,Crowne Plaza Melbourne

Thank you, Dean, for sharing your experience with us. We're pleased to hear that you found the hotel itself to be very good. We understand your concerns about the surrounding area and the current construction nearby. Your feedback regarding the pedestrian access and cleanliness of the area is valuable to us, and we apologize for any inconvenience it may have caused during your stay. We'll certainly take your comments into consideration as we continue to improve our services and facilities. Despite the challenges, we're glad to know that you would still recommend staying with us. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay next time.

Thank you, Sandra, for taking the time to share your feedback with us! We're delighted to hear that you had an enjoyable stay overall and that our staff provided great service. It's wonderful to know that you found your room comfortable and quiet, and that you enjoyed our excellent breakfast offerings to kickstart your day. We apologize for any inconvenience caused by the street access and the lift issue. Please know that we are continuously working to improve our facilities and address any issues that may arise. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please feel free to reach out.

Dear Mustapha,Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Melbourne.We're pleased to hear that you found our location convenient for accessing the vibrant dining and entertainment area around the Crown Casino, as well as enjoying walks along the Yarra River. Our proximity to public transport, including the tram station just outside the hotel and the Melbourne railway station nearby, is indeed advantageous for our guests.We appreciate your valuable input and hope to welcome you back for another stay soon.Best regards,Crowne Plaza Melbourne

Dear Ben,Thank you for choosing to stay at Crowne Plaza Melbourne and for sharing your feedback with us. We're glad to see that you had a great experience during your time with us.If you have any further comments or if there's anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another great experience soon.Best regards,Crowne Plaza Melbourne

Dear Hayato,Thank you for taking the time to provide feedback about your recent stay at Crowne Plaza Melbourne.If you have any further comments or if there's anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another great experience soon.Best regards,Crowne Plaza Melbourne

Dear Monish,Thank you for choosing Crowne Plaza Melbourne for your recent stay, and for taking the time to share your feedback with us. We are thrilled to hear that you had a comfortable and pleasant experience with us.Your kind words about our Front Desk staff and Room Service team mean a lot to us. Providing courteous and helpful service is our top priority, and we are delighted to know that our team members exceeded your expectations in this regard.It's fantastic to hear that you found the ambience of our hotel exceptional. We strive to create a welcoming and comfortable atmosphere for all our guests, and we are glad that you enjoyed it.We also appreciate your positive comments about the convenient location of our hotel, with the Tram and Metro stations within walking distance. We understand the importance of easy access to transportation, and we are pleased that it enhanced your overall experience with us.Thank you once again for your valuable feedback, and we look forward to welcoming you back to Crowne Plaza Melbourne for another enjoyable stay in the future.Warm regards,Crowne Plaza Melbourne

Dear David James,Thank you for sharing your feedback following your recent stay at Crowne Plaza Melbourne.We're thrilled to hear that you enjoyed our excellent location, found our staff to be great, and had a lovely breakfast experience. Providing exceptional service and ensuring our guests have a pleasant stay is always our top priority, and it's fantastic to know that we were able to meet your expectations in this regard.Your kind words have been shared with our team, and they are delighted to hear that their efforts were appreciated.Thank you once again for choosing Crowne Plaza Melbourne. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Crowne Plaza Melbourne

Dear Helmut,Thank you for sharing your positive review! We appreciate you choosing to stay with us and hope to welcome you back in the future.

Thank you, Duanne, for your excellent review on Expedia! We're thrilled to hear that you had an awesome night with us and that you found our bed to be very comfortable with clean sheets and bedding. Your comfort is our priority, and we're delighted that we could provide you with a pleasant stay. We hope to have the pleasure of welcoming you back in the future for another wonderful experience!

Thank you, David James, for your wonderful review on Expedia! We're thrilled to hear that you had a fantastic experience with us and that you enjoyed our great location and breakfast offerings. Your satisfaction is our priority, and we're delighted that we could contribute to a memorable stay. We hope to have the pleasure of welcoming you back in the future for another excellent experience!

Thank you, Riko, for your fantastic review on Expedia! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back in the future for another outstanding stay!

Dear Mosese,Thank you for sharing your feedback with us on Expedia. We are delighted to hear that you had a very nice experience during your recent stay at our hotel.Providing exceptional service and ensuring our guests have a pleasant stay is our top priority, and we are thrilled that we could meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,

Hi Zakiah,Thank you for sharing your feedback, Zakiah. We apologize for the inconvenience you experienced with your key. Ensuring a smooth check-in process is important to us, and we regret that we fell short in this instance. Your comments will be addressed with our team to prevent similar issues in the future. We hope that despite this setback, you were still able to enjoy your stay with us. Please don't hesitate to reach out if there's anything else we can assist you with.

Hi Tanya,Thank you for sharing your feedback following your recent stay at Crowne Plaza Melbourne.We're delighted to hear that our staff provided excellent service during your check-in and that you found them to be friendly. It's wonderful to know that you would consider returning to our hotel. We take pride in offering a welcoming atmosphere and ensuring that our guests feel well taken care of.We appreciate your comments regarding the size of the rooms and are glad that you found our location to be convenient. Your feedback is valuable to us as we continuously strive to improve our guests' experience.We look forward to welcoming you back on your next visit to Melbourne.Warm regards,Crowne Plaza Melbourne

Hi Michelle,Thank you for sharing your feedback about your recent stay at Crowne Plaza Melbourne. We hope to have the opportunity to make your next stay with us more enjoyable.Best regards,Crowne Plaza Melbourne

Hi Samantha,Thank you for sharing your feedback about your recent stay at Crowne Plaza Melbourne.We're sorry to hear your experience didn't meet your expectations. Your satisfaction is important to us, and we'd like to learn more about how we can improve.Please feel free to reach out with any specific concerns you have. We hope to welcome you back for a better experience in the future.Best regards,Crowne Plaza Melbourne

Dear Lily,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our hotel's convenient location and that you found our breakfast offerings to be satisfying with a good variety.Your comments are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Amanda,Thank you for sharing your feedback about your recent stay at Crowne Plaza Melbourne.We're sorry to learn that your experience didn't meet your expectations. Your satisfaction is important to us. If you could provide more details about your concerns, it would help us address them better.Please feel free to reach out with any additional feedback or questions. We value your input and hope to improve for your future visits.Best regards,Crowne Plaza Melbourne

Dear Holly,Thank you so much for sharing your wonderful feedback with us! We're thrilled to hear that you had such a fantastic experience during your stay at our hotel.It's fantastic to know that you found our location convenient for transportation and that you enjoyed the amazing views from your casino room. We're delighted that our staff made your stay even more enjoyable with their friendly service.We're pleased that you found our pool to be convenient and that you enjoyed the delicious breakfast offerings. Providing a satisfying breakfast experience is important to us, and we're glad to hear that we hit the mark.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,

Dear Vicki,Thank you for taking the time to share your feedback regarding your recent stay at our property.We're delighted to hear that you found our property to be great overall. However, we apologize for any inconvenience you experienced in finding the entrance, particularly when arriving on foot. Your feedback is valuable to us, and we will certainly look into ways to improve signage and make the entrance more accessible for pedestrians.We appreciate your input, as it helps us to enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Thank you for your positive review,Yanthe! We're delighted to hear that you had a great experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

Dear Gaye,Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Melbourne. We're pleased to hear that you found our central location convenient for shows, shopping, and dining.If there are any specific areas where we can improve and elevate your experience to ensure a more enjoyable stay in the future, please feel free to let us know.We appreciate your patronage and hope to welcome you back soon.Warm regards,Crowne Plaza Melbourne

Dear Lela,Thank you for sharing your feedback with us. We appreciate your continued patronage and are pleased to hear that you prefer staying at Crowne Plaza Melbourne.If there are any areas where we can further improve your experience and elevate your stay, please don't hesitate to let us know. We value your feedback and aim to provide you with the best possible experience during your visits.We look forward to welcoming you back again soon.Warm regards,Crowne Plaza Melbourne

Dear Andrei,Thank you for sharing your feedback regarding your recent stay with us.We're pleased to hear that you appreciated our hotel's location and standards. Providing a convenient and comfortable experience for our guests is always our top priority.We also appreciate your feedback regarding the welcome at the reception. We apologize if your experience did not meet your expectations in this regard. Your feedback is valuable to us, and we will review this aspect of our service to ensure a warm and welcoming experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

Dear Hung,Thank you for taking the time to share your feedback following your recent stay with us.We're thrilled to hear that you had a great experience overall. Your satisfaction is our top priority, and we're pleased that everything met or exceeded your expectations during your stay.Regarding the parking situation, we understand that the distance may have been a slight inconvenience. We appreciate your understanding and patience in this matter. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services and facilities.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

Good eveing XXX,Thank you for sharing your feedback! We're delighted to hear that you found our location convenient and accessible to nearby attractions. If there's anything specific you feel we could improve upon to earn that extra star in the future, please don't hesitate to let us know. We value your input and hope to welcome you back again soon!Kind Regards,

Hi Michele,Thank you for taking the time to provide your feedback about your recent stay at Crowne Plaza MELFS - Melbourne. We sincerely apologize for the inconvenience you experienced with the red light at the foot of the bed, affecting your sleep. We appreciate your valuable input, and we regret that our security system design did not meet your expectations.Your comments regarding the front desk staff not addressing the issue as expected are also noted, and we will address this internally to ensure better communication and resolution in the future.We genuinely value your feedback, and we're sorry to hear that your overall experience fell short of expectations. We hope you might reconsider and give us another opportunity to provide you with a better stay in the future.If you have any further details or would like to discuss your stay, please feel free to respond. Your satisfaction is important to us.Best,Crowne Plaza Melbourne

Dear Kymberly,Thank you so much for sharing your positive experience with us! We are delighted to hear that you had an enjoyable stay at our hotel and appreciate your understanding regarding the construction works.It's fantastic to know that you were impressed with the refurbishment of the rooms and that our staff, especially Stan at the Concierge desk, left a positive impression. We will be sure to pass along your kind words to him and the entire team.We're pleased to hear that you enjoyed the room service continental breakfast option and found it convenient, especially with the late check-out. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're glad we could contribute to your "staycation" in the city.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything specific you would like for your next stay, please feel free to let us know. Thank you again for choosing to stay with us and for taking the time to share your positive feedback.Warm regards,

Dear Adam,Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel.Your satisfaction is our top priority, and we are delighted that we could provide you with excellent service and accommodations.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

Dear Michelle,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We value all guest reviews as they help us improve and enhance our services.We noticed your rating of 4 out of 5 and would love to hear more about your experience to better understand how we can further improve. If there are specific aspects of your stay that you feel could have been better, please do let us know. Your insights are crucial to our ongoing efforts to provide the best possible experience for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there are any specific preferences or requests you have for your next visit, feel free to share them with us, and we'll do our best to accommodate.Thank you again for your feedback, and we look forward to the possibility of hosting you again soon.Best regards,

Dear Roberto,Thank you for taking the time to share your positive feedback on your recent stay at Crowne Plaza Melbourne. We are thrilled to receive your 5/5 rating and appreciate your kind comments.We're delighted to hear that you found our hotel beautifully renovated, and it's great to know that your room was spacious with a great layout. Your recognition of the excellent service provided by our staff is truly gratifying, and we will be sure to pass along your compliments to the entire team.Our central location and walkability are aspects we take pride in, and we're pleased to see that it contributed to your overall positive experience.Thank you for choosing Crowne Plaza Melbourne, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Katie,Thank you for sharing your fantastic 5-star review on LastMinute AU/NZ! We're thrilled to hear that you enjoyed your stay and appreciate your positive comments.It's wonderful to know that our central location and proximity to shops and restaurants contributed to your positive experience. We're also delighted that you noticed our efforts to revamp the building, and we're glad you find the improvements appealing.Your feedback is truly encouraging, and we appreciate you choosing to stay with us. We look forward to welcoming you back for another enjoyable experience in the future.Safe travels and warm regards,

Dear Mark,Thank you for taking the time to leave a review on LastMinute AU/NZ. We appreciate your feedback and are pleased to see that you had a positive experience during your stay.If there are specific aspects of your visit that stood out to you or any suggestions you have for improvement, we would love to hear more details. Your insights are valuable, and we always strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,

Dear Claire,Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found the hotel nice.We apologize for any inconvenience you experienced with the room temperature. Our team is dedicated to ensuring the comfort of our guests, and we regret that the A/C may not have been working optimally during your stay. Your feedback is valuable, and we will investigate the matter to address any potential issues promptly.If you plan to stay with us again in the future, please don't hesitate to reach out to our front desk immediately if you encounter any concerns. We want to ensure your stay is as enjoyable as possible.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,

Dear Ayuliani,Thank you for sharing your feedback with us. We're delighted to hear that you found the room clean with an excellent view and enjoyed the proximity to restaurants. We value your perspective and hope to welcome you back for another positive experience.Best regards,Crowne Plaza Melbourne

Hi Lisa,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. If you have specific concerns or areas for improvement, please let us know. We value your input and aim to address any issues to enhance our services.Best,Crowne Plaza Melbourne

Dear David,Thank you for taking the time to share your feedback on Wotif. We appreciate your 4-star review and are pleased to hear about your experience.We're glad you chose to stay with us, and we would love to know more about what aspects of your stay contributed to the positive rating. If there are any specific areas where we can enhance your experience in the future or if you have any suggestions, please feel free to share.Your insights are valuable to us, and we look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,

Hi Gaudioso Jr,Thank you for providing your feedback on your recent stay. We appreciate your input. If there are specific areas you believe we can improve, please share them with us. Your satisfaction is important, and we want to ensure a positive experience for all our guests.Best regards,Crowne Plaza Melbourne

Dear Suzana,Thank you for taking the time to share your feedback following your recent stay at Crowne Plaza Melbourne. We appreciate your honest review and value your insights.We're pleased to hear that you enjoyed our great location, but we sincerely apologize that the cleanliness of your room did not meet your expectations. Please rest assured that we take this feedback seriously, and we have already shared your comments with our housekeeping team to address and improve our cleaning standards.Our goal is to provide a comfortable and enjoyable experience for all our guests, and it's clear we fell short in this instance. We are committed to learning from this feedback and taking corrective actions to ensure a higher standard moving forward.We genuinely appreciate your input, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. If there are specific details you would like to share or if you have further concerns, please feel free to reach out to us directly.Thank you for choosing Crowne Plaza Melbourne, and we hope to welcome you back for an improved experience.Best regards,

Dear Denis,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our staff great, the room fantastic, and the breakfast to be of good value.We sincerely apologize for the oversight with the empty tissue box in the bathroom. Your feedback is crucial in helping us identify areas for improvement, and we appreciate your understanding. Rest assured, we'll address this promptly to ensure it doesn't happen in the future.We're delighted that overall, you had a 5-star experience with us. We appreciate your support, and it would be our pleasure to welcome you back for another enjoyable stay.If there's anything else you'd like to share or if you have specific suggestions for how we can enhance your experience in the future, please feel free to let us know.Thank you once again, and we look forward to hosting you again soon.Best regards,

Dear Sandra,Thank you for taking the time to share your feedback following your recent stay. We truly value your input, and we're pleased to see that your overall experience was positive.It seems we may have fallen short in meeting some aspects of your expectations, as reflected in the 4 out of 5 rating. We would greatly appreciate any specific insights you may have regarding areas where we can improve, ensuring that we address and enhance your concerns for future visits.Our commitment to guest satisfaction is of the utmost importance to us, and we would like to extend our gratitude for choosing our establishment for your stay. If there are particular aspects of your experience that you would like to discuss further or if there's anything we can do to make your next stay even more enjoyable, please feel free to share your thoughts.We hope to have the opportunity to welcome you back and provide you with an improved experience that meets or exceeds your expectations.Thank you again for your feedback.Best regards,

Dear Colin,Thank you for taking the time to provide us with your feedback. We are delighted to see that you rated your overall experience with us. Your satisfaction is our priority, and we appreciate your positive evaluation. If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share them with us.We look forward to welcoming you back for another excellent stay.Best regards,Crowne Plaza Melbourne

Dear Robert,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you had an overall positive experience during your time with us.If there are any specific areas where you feel we could improve and earn that extra star next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to continuously enhance the guest experience.We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,

Dear Lindsay,Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had an excellent experience during your stay.It's wonderful to know that you found our location to be excellent and our staff to be very helpful. Providing exceptional service is our priority, and we're delighted to see that reflected in your review.We're also pleased that you enjoyed the great breakfast offerings. Our culinary team works hard to provide a delightful dining experience, and it's rewarding to know that it contributed to your overall satisfaction.If there's anything specific you loved about your stay or any suggestions you have for us to make your future visits even more enjoyable, please feel free to share. Your feedback is valuable to us as we continually strive to exceed our guests' expectations.We look forward to the opportunity of welcoming you back to our hotel in the future. Thank you for choosing us!Best Regards,

Dear Ross,Thank you so much for taking the time to leave us a perfect 5-star review on Expedia! We are thrilled to hear that you had an excellent experience during your stay with us.Your positive feedback is truly appreciated, and it serves as a great source of motivation for our team. We strive to provide exceptional service and ensure that our guests have memorable stays, and it's rewarding to know that we succeeded in delivering that to you.If there's anything specific that stood out to you or any team member who went above and beyond to make your stay special, please let us know. We would love to recognize their efforts.We look forward to welcoming you back to our hotel in the future. If you have any upcoming plans or if there's anything we can assist you with, please don't hesitate to reach out.Thank you once again for choosing to stay with us, and we appreciate your kind words.Best regards,

Dear Brianna,Thank you for taking the time to share your positive feedback and awarding us a perfect score! We are thrilled to learn that you had an enjoyable experience during your stay.It's fantastic to hear that you had a 5-star experience with us. If there are specific aspects of your stay that stood out or any particular team members who made a positive impact, we would love to hear more about it.Your satisfaction is our priority, and we appreciate you choosing our hotel for your stay. If you have any suggestions or if there's anything we can do to make your future visits even more delightful, please feel free to share your insights.We look forward to the pleasure of welcoming you back for another excellent stay. Thank you for your kind words and for choosing us as your accommodation.Best Regards,