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Opiniones sobre Bayview On The Park

3.5 out of 5
Bayview On The Park
Queens Road, 52, Melbourne, VIC

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 210 de 999 opiniones" "
Evaluación: 8 - Bueno. 447 de 999 opiniones" "
Evaluación: 6 - Aceptable. 215 de 999 opiniones" "
Evaluación: 4 - Mediocre. 99 de 999 opiniones" "
Evaluación: 2 - Terrible. 28 de 999 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Carolina

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good, clean and so close to CBD
Our room has a good view to Albert Park and it's comfortable and clean. The tram station is only 3/4 min walking however the internet is too bad (all the time!, It's really hard to work with this one). The pool is very cold and it has not roof for that reason we could not enjoy this one (and less with a child - strong winds). Sometimes bar staff or dining staff is not friendly about to do a favor with a child, I don't understand that... but staff at the reception is so kind and helful.
Se hospedó 26 noches en enero de 2020
Respuesta de EAM el 30 ene. 2020
Dear Caorlina, Thank you for taking the time to share your feedback. We will share your feedback with relevant teams. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Costo extra
En la aplicación dice que el costo del estacionamiento esta incluido y al llegar al hotel nos cobraron 13 dólares por noche.
Se hospedó 3 noches en septiembre de 2018
Respuesta de EAM el 3 oct. 2018
Dear Guest, We appreciate you taking the time to provide us with your feedback about your stay. However, we are sorry to hear that several things throughout your stay did not meet your expectations. Please note your concerns have been passed on to the relevant management. Thank you and look forward to seeing you soon. Sincerely Management

8/10 Bueno

amaranta

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
El servicio de internet funcionó muy mal, es la primera vez que la llamada local me la cobran. No fue solucionada peticiones con respecto a cenas, ya que todo cierra muy temprano. El lugar muy bueno en general
Se hospedó 4 noches en enero de 2018
Respuesta de EAM el 23 ene. 2018
Dear Amaranta, Thank you for taking the time to share your feedback. We will look into the points you have raised with our team. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2017

8/10 Bueno

Toni

Se hospedó 2 noches en marzo de 2020
Respuesta de Bayview On The Park team el 1 jun. 2020
Dear Toni, Thank you for the rating of our hotel! We hope to see you again very soon. Sincerely Bayview On The Park Team

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very accommodating and professional. Hotel is close to Albert Park Lake and the Shrine with easy access to Melbourne's CBD. Would definitely stay here again on my next visit to Melbourne.
Se hospedó 2 noches en marzo de 2020
Respuesta de EAM el 29 mar. 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel implemented stringent controls with entry and check in which was very pleasing in this current situation with COVID19
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 23 mar. 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I booked the room for my mother . We live in a rural area and don’t go to the city often however Mum has to as my sister was in hospital. The hotel looked after Mum and went above and beyond to ensure she was comfortable and able to find her way to the shops etc, I highly recommend this hotel as it is clean and comfortable and the staff are very caring and have great customer service.
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 23 mar. 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Carpark was a terrible, card illegally parked and limited access. Staff knew but did nothing.
Se hospedó 4 noches en marzo de 2020
Respuesta de EAM el 23 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We will share your comments with our team in order to make improvements. We hope to welcome you back to our hotel very soon! Sincerely, Management

6/10 Aceptable

Sue

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Hot and bothered
We had no aircon for 7 days
Se hospedó 6 noches en marzo de 2020
Respuesta de EAM el 19 mar. 2020
Dear Sue, Thank you for taking the time to share your feedback. We apologise about the aircio and will have our maintenance team review. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Annette, Perth

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was clean and comfortable and in a central location to the summit we were attending. Food was good and the bed comfortable
Se hospedó 2 noches en marzo de 2020
Respuesta de EAM el 17 mar. 2020
Dear Annette, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 17 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 17 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Nice to have a restaurant on site, however menu needs some improvement Rooms are spacious but a little tired & in need of an upgrade Foyer has many cracked floors & walls
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 17 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We will share your feedback with F&B team and other relevant departments. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Paul, Shepparton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed here several times previously. I like the ease of car parking and convenient location.
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 12 mar. 2020
Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Mediocre

Unhappy, Melbourne

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza
Was a disappointing experience to say the least. Check in was at 3pm 3.30pm rooms were not ready to check in. Rooms were dated and buzzing noses in room when fan/aircon was on. So couldn’t sleep. Very unpleasant. Three days later still waiting for $200 bond to come to me. Still waiting on call back
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 11 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will address to the points you have raised with our departmental teams. Sincerely, Management

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 10 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

6/10 Aceptable

Steven

Viajó en grupo
Would not recommend
Room was very small mould in bath shower to was tiny and breakfast was disgraceful
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 10 mar. 2020
Dear Steve, Thank you for taking the time to share your feedback. We will share your comments with our housekeeping team to take action. We hope to welcome you back to our hotel very soon! Sincerely, Management

2/10 Terrible

Ether, Vancouver

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The facilities are very old. The story height is very low. Room is small. Bathroom is small. The bed is near the front door. It is noise. You can hear people are talking outside.
Se hospedó 5 noches en febrero de 2020
Respuesta de EAM el 10 mar. 2020
Dear Ether, Thank you for taking the time to share your feedback. We apologise about the points you have raised and will have our teams action those areas we can control. Sincerely, Management

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great views across the city and the bay. Constant traffic noise
Se hospedó 1 noche en marzo de 2020
Respuesta de EAM el 19 mar. 2020
Dear Richard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 3 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 2 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ideally located, close to Lakeside Stadium, so handy for us
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 2 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent facilities and location, plenty of parking and good in house food and room service.
Se hospedó 3 noches en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Vivienne

Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Pat, Melbourne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location Easy parking Spacious room and good staff
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Pat, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó por negocios
Room very spacious some of the furniture neeed attention eg wonky table chairs need stuffing wardrobe door of runners
Se hospedó 4 noches en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We will have our maintenance team look at the furniture. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención
Everthing good...except i was staying because of surgery and i was fasting...so i didnt need a full breakfast...just a piece of toast n juice...was still expected to pay full price...we stayed 2 night ..thats the only let down that i had to pay full price...cheers
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We will share your feedback with our F&B team for future reference. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
location is fine, but the place is a bit old by now.over 50 years.
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location Good service Reasonably priced ...
Se hospedó 2 noches en febrero de 2020
Respuesta de EAM el 1 mar. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very friendly and helpful. Room was nice & clean.. missing the "Bayview" but only stayed one night. Could do with an update, but excellent value for what i got.
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 26 feb. 2020
Dear Lou, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Chris, Echuca

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay here often and always clean comfortable and good staff, and one of the better value for money places in the area
Se hospedó 1 noche en agosto de 2019
Respuesta de EAM el 26 feb. 2020
Dear Chris, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 26 feb. 2020
Dear Lou, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Allen, Mornington Peninsula

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service, room service was prompt and delicious, affordably priced, and close to the city centre. Only downsides were that you could hear some hallway noise from the room, and that it was a bit of a maze with stairs to get to/from your vehicle in its parking lot in the back.
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 26 feb. 2020
Dear Allen, Thank you for taking the time to share your feedback. We will share your feedback with our teams. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was fine, but not exceptional. I was happy with my stay and the upgrade was nice
Se hospedó 2 noches en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Carol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had an excellent stay. Top class service,staff and accommodation. We had a lovely meal in the restaurant. We recommend the hotel 100%
Se hospedó 2 noches en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Carol, Thank you for taking the time to share your feedback. We will share your comments with our teams. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Rob

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great bed even got an upgrade
Se hospedó 2 noches en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Rob, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
shower curtain is a bit dirty and a toilet brush would be nice
Se hospedó 2 noches en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We will pass your comments to our housekeeping team to take action. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Mick, Broken Hill

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was in a great location and really really close to transport
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Mick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Judith, Mornington Peninsula

Viajó con su pareja
Le gustó: Personal y atención
I liked how meals were available at 10.00pm. We enjoyed our meal and drinks at a reasonable price. There was also a lovely breakfast at the cafe. The staff were lovely and we were upgraded to a lake view king room. Carrying luggage from the car park to our room was difficult. But car parking was inexpensive and we were able to leave our car for a few hours after checkout. Our room was large enough, clean but basic. Didn't like the small bathroom and shower with curtain over bath. Overall, the hotel is slightly dated.
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Judith, Thank you for taking the time to share your feedback. We will share your comments with our teams. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

WRJ, Victoria

Viajó con su pareja
Le gustó: Servicios
The property is in a good location and is generally good value for money. The parking arrangements are good. The property is getting a bit dated.
Se hospedó 1 noche en enero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
location was good, close to the cbd, and close to the beach as well
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 24 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

4/10 Mediocre

Writwik

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
100$ extra deducted from card after checkout.
Don't why they need a deposit...I had visited bayview hotel on Saturday 15th February, and did the checkout on 16th Sunday. At the time of check-in I deposited 100$ from my debit card and at the time of check-out 78$ has been adjusted from my account from the 100$ deposit amount against the bills I have. Now on 18th February Tuesday, another 100$ has been deducted from my account. Why it is debited? Please refund back my 100$ back into my account. If you have such technical issues in your system, please avoid blocking people cards.
Se hospedó 1 noche en febrero de 2020
Respuesta de Management el 21 feb. 2020
Thank you for your valued feedback. In regards to your $100 bond, That gets automatically released back into your card within 5 to 7 business days. If you can still see a pending amount of $100 in your transaction list, let us know or the manager on duty and we would be more than happy to assist you by sending a fax message to your bank to release the funds as soon as possible. However, if you can’t see it anymore, that means it has been released back into your account. The $100 bond is the general policy of the hotel for all of our guests. It is to secure payment for any extras or incidentals incurred in the account of every guest.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the position. The rooms are great with perfect view. Meal to our room was beautiful. Thank you
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 19 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Chevy, Sydney

Viajó por negocios
Le gustó: Limpieza, personal y atención
Great value for money and excellent location. Hotel is tired, but for the price was amazing.
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 19 feb. 2020
Dear Chevy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 17 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was clean and tidy the staff were great. Will come back again
Se hospedó 1 noche en febrero de 2020
Respuesta de EAM el 9 feb. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed nine nights in this hotel during Australian Open. It was the staff that make this hotel very special. We all find them very friendly and helpful especially Jericho. Will definitely stay here again next year! Thank you and keep up the good work! ❤️
Se hospedó 9 noches en enero de 2020
Respuesta de EAM el 6 feb. 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will pass your comments on to relevant departments Sincerely, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020
Respuesta de EAM el 30 ene. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management