Recepción

Opiniones sobre d'primahotel Medan

2 out of 5
d'primahotel Medan
Jl. Stasiun No. 1, Lapangan Merdeka, Medan, North Sumatra

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 10 de 41 opiniones" "
Evaluación: 8 - Bueno. 20 de 41 opiniones" "
Evaluación: 6 - Aceptable. 8 de 41 opiniones" "
Evaluación: 4 - Mediocre. 1 de 41 opiniones" "
Evaluación: 2 - Terrible. 2 de 41 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

6,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Currently extensive building works around the property.also does not accept cash,otherwise ok
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Near to department stores and restaurants; rooms are small, therefore not suitable for a longer stay. Very good for a night before a flight because of the fast railway link to the airport.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Excellent hotel with no wifi
Excellent hotel overall. But during my whole stay, wifi never worked. It is such a nice hotel, but poor wifi? It is totally unacceptable. They were not able to fix the wifi, even after complained more than 5 times. I wanted to extend my stay more, but because of wifi, i checked out to different hotel. Everything else was fantastic, so nice bed, very clean hotel, very nice and helpful staffs. I really wanna go there back again, hopefully they fix th wifi problem.
Se hospedó 1 noche en febrero de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The air conditioner can’t work well.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Dorcas

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
有很重的煙味,很吵,網路不通
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location very convenience for those who want to catch flight.. But also convenience as it located at town centre..walking distance to merdeka walk. Short fall is near to buzy Road and train.. May hv some noise for certain people..
Se hospedó 1 noche en mayo de 2019
Respuesta de rina el 22 may. 2019
Dear Mr/Mrs Greetings from d’primahotel Medan Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Dprimahotel Medan

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Good for overnight if flying early, or arriving late. Rasy to get to Centrale Mall, for cafe and restaurant.
Se hospedó 1 noche en abril de 2019
Respuesta de Rina el 22 may. 2019
Dear Mr/Mrs Greetings from d’primahotel Medan Thank you very much for staying with d’primahotel Medan and glad to hear that you had an enjoyable stay during your visit to Medan City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Once again thank you and we look forward to having you back to d’primahotel Medan. Sincerely yours, Dprimahotel Medan

10/10 Excelente

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
everything seems ok except for breakfast at starbucks is so less and the same thing everyday. They should provide a proper breakfast for guests.
Se hospedó 3 noches en diciembre de 2018

10/10 Excelente

Fahmie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2018

6/10 Aceptable

Joo Yin

The Wi-Fi is down for 95% of the time. Need to look into this. It's definitely not ideal for business traveller.
Se hospedó 1 noche en agosto de 2018
Respuesta de rina el 12 sept. 2018
Thank you for choosing dprimahotel Medan for your recent stay. We apologize because when you stay here Wi-Fi is problematic, but we have fixed it. We hope this will not prevent you from staying with us during your next visit to Medan.Best Wishes

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Nice location above the train station, but train noise at night can be disturbing to light sleepers
Se hospedó 1 noche en julio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
駅直結のホテル
翌日にメダン空港に朝一番で行くために予約しました。快適でした。 チェックイン時間前に着きましたが、チェックインできました。
Se hospedó 1 noche en mayo de 2018
Respuesta de rina el 17 may. 2018
私たちはあなたが私たちと一緒に過ごすことを楽しんでくれてうれしいです。 あなたの親切なコメントをありがとう。 私たちが次回メダンを訪問したときに、私たちがあなたと再び一緒にいられることを願っています。 ご多幸を祈る

6/10 Aceptable

John C

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and convenient!
The hotel is so convenient for travelers who just need an overnight and transit to the airport. The light switch for the bedside light was hard to find; it is under the bedside table but you have to get down on your hands and knees to use it. Very clean and compact room. There was loud traffic noise and honking from the street when vehicles arrive to pick up train passengers arriving at the station two floors below. The service was efficient and friendly. The breakfast voucher for coffee or tea and a croissant at the Starbucks downstairs was appreciated and just right if you have an early flight. The Rail Link to the airport was clean and on time. Very pleasant ride. There is a flight check-in desk near the Starbucks where you can pre-check and get your boarding passes for your flights and buy the Rail Link tickets. Would recommend a room opposite the street and perhaps on the 3rd floor to decrease noise. Easy access to the mall was great for just walking around and eating a meal; lots of good food to choose from.
Respuesta de rina el 7 may. 2018
We are happy that you enjoyed your stay with us. thank you for your kind comments. We do hope you will stay again with us when you next visit Medan. Best Wishes

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Good transit hotel
The hotel is good for transit purpose. Located in the above of Medan city train station and easy access to many spots in the city (shopping malls, tourism and culinary spots). Room is quite clean and bed is also comfort.
Se hospedó 1 noche en febrero de 2018

8/10 Bueno

Intan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2018

8/10 Bueno

Firdaus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable but with reservation.
The room and services are good. The only setback is the water from the tap and for flushing, it was coloured at times.
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Just right above the train station and near big shopping mall.
Respuesta de rina el 2 ene. 2018
We thank you for your kind review, and we do hope you will stay with us again on your next visit to Medan. Best Wishes

8/10 Bueno

L KAAMESWARAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient and Brilliant Location!
I had a decent stay. Functional. If you are looking for a hotel for a relaxing vacation, this might not be your cup of tea. If you have work/business in the area or plan to use the train then i absolutely 100% recommend this hotel. The noise from the train did not bother me. Breakfast: Well bun and coffee from starbucks.
We thank you for your kind review, and we do hope you will stay with us again on your next visit to Medan. Best Wishes

8/10 Bueno

Mohd Kamaruddin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very convenience
Se hospedó 2 noches en agosto de 2017

10/10 Excelente

Nurul, Jakarta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel transit
Beristirahat saat bisnis travel cukup menyenangkan di sini. Pilihan makanan di lantai bawah Kamar keseluruhan sangat nyaman.
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
As advertised
Just as previous reviews state. Its good value for money and centrally located. Don't order grab or uber at the entrance - the railway cabs will threaten those guys.
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Vinolia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Seamless, easy and practical experience
The price was reasonable for the comfort and location.
Se hospedó 2 noches en junio de 2017

10/10 Excelente

Young

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Medan trip
The room is small but the location is perfect!

10/10 Excelente

Siti Hajar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The service
The hotel room was comfortable, clean and great hospitality.

6/10 Aceptable

Cliente verificado

No le gustó: Comodidad de la habitación
ask for room on level 4
we stayed here two night, 1st night on level3 room - too noisy, 2nd night we stayed on level 4 room, it was nice with very low sound of train.

8/10 Bueno

muhammad fahriza, kuala simpang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
mantap
bagus, penerbangan pertama dari kuala namu tidak khawatir terlambat

10/10 Excelente

Bianca, Perth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect!
We stayed here after a flying in from KL, and then the next day we were headed to lake toba. Perfect location, next to train station. Breakfast included, and 2 minute noodles for a midnight snack. Perfect!!! Taxi close by, and on main road for easy public transport access.

10/10 Excelente

Sri, Wellington

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice clean hotel - great value for money!
A really nice and clean hotel albeith the small room. But It's reasonable given I only paid NZ$48 for a twinbed room. The staff and service were great. Only a few steps from the railway station to go to Kuala Namu International Airport. Highly recommended!

2/10 Terrible

David, Australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Expedia charged 50% more than advertised price.
Booked a room at 860.71 Thai Baht through Expedia.com but was charged 1,145.61 Baht. Expedia has not responded to any of my e-mails complaining about being over-charged. The d'Prima Hotel is conveniently located at the Medan Railway Station. Rooms are new, comfortable and well equipped. Unfortunately the door was not sound-proof and there was a lot of noise from the reception area just down the corridor. In addition to tea and coffee making facilities, there were complimentary noodles provided which was a very pleasant surprise. The only disappointment was 'breakfast' which consisted of a voucher for a coffee and doughnut at Starbucks on the second-level of the railway station complex. The doughnut turned out to be a croissant. :(

8/10 Bueno

Yuanita, NJ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nyaman utk saya
Hotel ini terletak tepat di sebelah stasiun kereta api railink penghubung kualanamu-medan. Strategis, banyak minimarket, berhadapan langsung dgn mall Centre Point. Jika kalian tidak mudah terganggu dgn suara peluit kereta api, hotel ini nyaman sekali. Satu hal yang saya suka, kebersihan terjaga di kamar ini.

8/10 Bueno

Anja, sachsen anhalt

Le gustó: Limpieza
Sehr gutes Preis-leistungsverhältnis!
Das Hotel befindet sich in perfekter Lage (direkt an der Haltestelle des Airport-Zuges; in der Nähe von Sehenswürdigkeiten und genau gegenüber einer großen Shopping-mal)

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, comodidad de la habitación
ok budget transit hotel
was ok except: very bad water presure, slow internet, the safe wasn't bolted down and someone came into my room and had a ciggerett wile i was out for dinner... very strange

8/10 Bueno

Kent, Jakarta

Le gustó: Limpieza, personal y atención, comodidad de la habitación
great hotel
VALUE for MONEY, this hotel come highly recommended. the staff are extremely helpful, they went the extra miles to help a traveler out. good job D prima

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Great location
Great location. A little too loud though, since it's located right next to the train station.

10/10 Excelente

don, brunei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excellent room, location, staff
stayed at this hotel after my Banda Aceh-Samorsir-Siantar trip, so was glad to stay in a more comfortable room on my last night in Medan before my departure back home.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Noise !
Everything is good including cleanliness, location and price. Only turn off is the announcement about the train arrival and departure.

6/10 Aceptable

Teoh

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Close to train station, very convenience
Only problem is too close to the station. You can actually heat the announcement every 30mins, and when the train arrive or depart, you will know too! If you easy to wake, then not suitable for you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy transport from airport
good one to stay, because it is very reachable from airport