Tucker, I am sorry about the miscommunication! We are fixing this issue, so it won't happen. Again, my apologies for an inconvenience caused during your stay, and we do hope despite this we see you again!

Sharon, thank you so much for your feedback! I am happy to see that everything with your stay went great! We hope to have you back again soon!

Deb, I am sorry to hear this about your stay. These issues will be addressed with our team and fixed for the next visit. Our hotel is a contactless check in which is meant to provide guests with and easier in and out process that other spots. I do hope that you give us another chance while you are in town again, because we would love to have you!

Alan, thank you for your feedback. I am glad to see you enjoyed your stay with us, but we do hope that the next time you are in the area we can make that guest experience even better!

Natisha, thank you! Your feedback is very important to us, and we really appreciate it! We are located in a great spot where we are a close drive to downtown and stores! We can't wait to have you back again!

Jeffrey, thank you for your feedback. I am so sorry to hear that you don't like the new set up we have! It was created to allow and easier check in/check out process for guests. I am sorry to hear we won't be having you back because of this! We have a couple hotels in Marquette that do still have 24/7 friendly front desk staff that we would be happy to accomodate you there! We do hope to see you again and be able to provide you with a different guest experience than this one!

Tammy, thank you so much for your feedback. I see that you enjoyed most of your stay, but I do hope that the next time you are in town we are able to make your guest experience even better!

Thank you so much for your feedback! I am so happy to hear that you enjoyed your stay with us and we were a great fit for your time in Marquette! We hope to have you stay with us again in the future!

Sue, I am so sorry this happened to you during your stay. I hope that you are OK! This has been brought up to our team and we will address this issue and fix it for our next visit! Again, my apologies!

Shori, I am so sorry to hear this about your stay. This shouldn't have happened to you, and we addressed this with our team so have this fixed the next time you visit! Again, my apologies for the inconvenience this may have caused!

Lucia, thank you for your feedback! I am so happy to see that you enjoyed your experience with us, and we can't wait to have you back in the future!

Thank you for your feedback, we really appreciate it! I am so glad you enjoyed your stay with us, and you found our location in Marquette to be a great one. I hope that we will have you back in the future!

Angela, I am sorry to hear this about your experience with us. Our team is informed of the situation and will be fixed for your next visit. Again, I am so sorry for this as we want to be able to provide our guests with the best experience possible.

Thank you for your feedback, Sherry! I am happy to hear that you enjoyed your stay with us. We can't wait to have you back in the future!

Thank you for the 5/5 review! We hope to have you back again.

Thank you for your feedback, Stephanie! I am sorry to hear that you didn't have to enjoy your stay as much as we enjoyed having you stay with us! I hope that we are able to provide you with a better experience next time you visit with us!

Gail, I am so sorry to hear this about your stay. My apologies for you having this kind of experience, as we want to ensure all our guests have a great experience with us. We mentioned this to our team, chatted with them, and will have it fixed for the next time you visit! Thank you for you feedback, and again I am sorry to hear this!

Thank you for the great review score!

Thank you, Jack, for your feedback! I am happy to see that you enjoyed your room and your stay with us. We hope to have you back again soon!

Sue, thank you for your feedback. I am happy to hear that our location was a great fit for you! We hope to have you back again!

Thank you so much for your feedback. I am sorry to hear this about your stay. We talked with our housekeeping team this morning to ensure this doesn't happen again during a stay of yours. They have on their list to make sure the trash cans around the property are emptied. Thank you for bringing this to our attention as we want to make sure all our guests enjoy their stay with us!

Thank you for your feedback, Dennis! I am so happy to hear that you enjoyed your stay with us and we hope to have you back again next time you are in town!

Kelley, thank you for your feedback. I am sorry to hear that you had this experience with us during your stay. We want to be better on our end to improve each guests experience with us. Again, my apologies!

Thank you, Carol, for your feedback! We really appreciate it, and we hope next time you are in town we are able to make your guest experience even better!

Thank you for your feedback! We really appreciate it, Theresa! I am happy that you enjoyed our contactless check in, and we were able to help with anything you needed! We hope to have you back again, so we can make your guest experience even better next time!

James, I am so sorry to hear that you had this experience with us. If you want to reach out so we are able to address the issues that occurred during your stay, so we are able to get them resolved for future stays.

Sandra, I am sorry you had this experience with us. Thank you for letting us know so we can fix it on our end!

Kathy, thank you for your feedback. We really appreciate it! We hope next time you are in town we are able to make your guest experience even better than before!

Thank you, Lori, for your feedback! We really appreciate it! I am happy to see you enjoyed the contactless check in that we have and that you enjoyed your stay. We hope we can make your guest experience even better next time you are in town!

Rick, thank you so much for your feedback! We really appreciate it, and I am happy to see that you had a good stay with us. I am happy that you enjoyed the locking system as this is something new we introduced to our hotel this summer! We hope to have you back again!

Thank you for your feedback, Michelle. I'm sorry to hear you didn't have to best guest experience with us! We hope next time you are in town we are able to change that for you!

Thank you, Robert, for your feedback! We really appreciate it as it helps us get better on our end. We hope next time you are in town we are able to make your guest experience even better!

Sara, thank you for your feedback! We really appreciate it, and I am happy to hear that you enjoy the contactless check in process that we have in place! I am happy to see that you enjoyed your stay with us!

Thank you for your feedback. We really appreciate it, Patty. I'm sorry to hear this about the carpet, we have our team on this to improve this for our guests that come and stay with us. I am happy that you had good communication with our team through our messaging system, as that helps to create a great experience for you!

Thank you, Kevin, for your feedback! We really appreciate it, and I am happy to see you enjoyed your stay with us. We hope to see you again!

Thank you for your feedback, Cathryn. We appreciate it, as it helps us improve to improve guests' experiences. I am sorry to hear this about your stay and I hope next time you are in town, we are able to make it better for you!

Thank you for your feedback. We will make sure our team is refilling the supply closet when needed! I'm sorry you didn't feel safe, we don't want any of our guests to feel that way when staying with us!! We want to make sure your stay feels like home away from home!

Thank you for your feedback. We are a virtual check in hotel; however, we do have housekeeping and maintenance available if an issue were to arise! Our team members are more than happy to help any guest that stays with us with whatever they need!

Katrina, thank you for your feedback! We really appreciate it, and I am happy to hear that you enjoyed your stay with us! We hope to see you again in the future!

Tress, thank you for your feedback! We are dog-friendly at the hotel! We also have a different check in/out process than most hotels, but it is designed to be easier for our guests that come and stay with us!

Thank you, Tom, for your feedback! I am happy to hear that you enjoyed your stay with us! We appreciate it and we would love to see you back again in the future!

Colin, thank you so much for your feedback! We really appreciate it! We have a different check in/out process than most in order to make it easier for our guests! We hope to have you back again soon!

Thank you so much for your feedback! I am happy to hear that everything with your room was clean and comfortable for your stay! We hope to have you back very soon!

We appreciate your feedback, Craig, thank you! I am happy to see that you enjoyed your stay with us, and we would love to host you again in the future!

Jennifer, thank you for your feedback! We appreciate it! I am happy to see that you were able to get into your room with no issues and that you enjoyed your stay with us! We hope to have you back again soon!

Hi Kathren! I'm so glad you enjoyed your stay. Next time you stay with us, send us a text or give us a call and we'll get housekeeping over to vacuum for you! Thank you for taking the time to leave us a great review!

Hi Kevin! We're sorry you didn't find our contactless check in process quick and convenient. We also have staff available via text or phone call for any questions 24/7, just so you know for future stays!

Thank you, Gail, for the feedback! I am happy to hear that you enjoyed your room! For the lock system, there are directions in the automatize messages that we send you prior to your stay but we will look into adding some directions to put inside the doors for the guests! We appreciate the idea, as we want to ensure our guests have the best experience with us!

Thank you for the great rating, Teresa! Take care!

I'm so sorry, Lilly, you had this experience with us. We are improving on our end to make sure our guests have a great experience when they stay with us. We hope next time you visit we are able to make your stay better!