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Opiniones sobre Selina Margate

3 out of 5
Selina Margate
21-27 Eastern Esplanade, Margate, England

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 42 de 76 opiniones" "
Evaluación: 8 - Bueno. 21 de 76 opiniones" "
Evaluación: 6 - Aceptable. 6 de 76 opiniones" "
Evaluación: 4 - Mediocre. 6 de 76 opiniones" "
Evaluación: 2 - Terrible. 1 de 76 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

7,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Barrie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was excellent,
Se hospedó 2 noches en mayo de 2024
Respuesta de Selina Margate el 19 may. 2024
Thank you so much for your review and rating Barrie. We look forward to welcoming you both back when you visit Margate again.

6/10 Aceptable

Thomas

Viajó con su pareja
Le gustó: Servicios
Breakfast options seemed limited, Parking not guaranteed, We were very lucky to get a space when somebody pulled out. Room was clean. Nice big bath towels. Letter sent asking us to register 72 hours before we arrived sounded like we would lose our pre-paid booking if we did not call. I tried to call the number and there was no response or call back. On our tight schedule this was very frustrating.
Se hospedó 1 noche en mayo de 2024
Respuesta de Selina Margate el 14 may. 2024
Thomas, we are sorry about your experience we're glad that once you got through that you were reassured that your booking would remain. Thank you for comments and leaving a review.

8/10 Bueno

John

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
We ordered breakfast on our booking but not available. The staff were very attentive and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de Selina el 7 may. 2024
Hi, Thank you for taking the time to write your review. Im so sorry that the breakfast wasnt available duering your stay, we will look into this to ensure this does not happen again. kind regards Reception team

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Seaview
Se hospedó 1 noche en abril de 2024
Respuesta de Selina Margate el 14 may. 2024
Thank you for your rating David. We're glad you enjoyed your stay with us.

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel in a great location
Se hospedó 1 noche en abril de 2024
Respuesta de Selina Margate el 23 abr. 2024
Thank you so much for your review Dawn. We really appreciate your kind words.

10/10 Excelente

Mayra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Selina Margate exceeded my expectations with its warm hospitality and stunning sea views. The staff went above and beyond to ensure a memorable stay, making me feel truly welcome. Perfect for a seaside getaway in Margate. Highly recommended!
Se hospedó 1 noche en abril de 2024
Respuesta de Selina el 18 abr. 2024
Thank you for taking the time to leave a review, we are glad you enjoyed your stay. We hope to see you back soon Margate Reception team

8/10 Bueno

Gemma

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Margate Selina el 19 abr. 2024
Thank you so much for your rating Gemma, we really appreciate it. Hope you enjoyed your time in Margate.

10/10 Excelente

Jill

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautifully situated and a warm welcoming interior. The staff were friendly and helpful. Great room too.
Se hospedó 2 noches en abril de 2024
Respuesta de Selina el 12 abr. 2024
Thank you for taking the time to leave a review. We hope that you will stay with us agin in Margate Selina. Regards Margate Selina reception team

8/10 Bueno

Janet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed our stay at Selina. A really nice hotel, full of character and the staff are so friendly.There are cafes and shops nearby and within easy reach of Margate promenade and the beach. Would definately return.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Thank you for taking the time to leave a review. We hope that you will stay with us again in Margate Selina. Regards Reception team Margate

8/10 Bueno

Bianca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Selina el 11 abr. 2024
Thank you for taking the time to review your stay, we hope that you will visit us again in MargateRegards Margate reception team

8/10 Bueno

Abi

Viajó con su familia
Le gustó: Limpieza, personal y atención
Very nice hotel. Lovely ground floor, reception with coffee and hot- desking. As there's no TV, we took our iPad which helped as l have 2 small children. There's a playground nearby which was good and the sea overlooks the hotel. There are shops and restaurants on the road behind and parrell which is convenient. We walked into town about 20 minutes and there's a lot to entertain the kids, including skating, Margate Cave and Turner museum which is free. In all, we enjoyed our stay, some good weather for April, l think the view would be even more picturesque in the summer.
Se hospedó 3 noches en abril de 2024
Respuesta de Selina Margate el 7 abr. 2024
Thank you for leaving such positive feedback, we are glad you enjoyed your stay!Regards, Margate reception team

8/10 Bueno

david

A very warm reception area and the girl on the desk was very friendly and super helpful. The night staff were also. No tea/ coffee in the room was disappointing but other than that it was a good budget hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception Team Margate el 29 mar. 2024
Thank you for your kind review David, we're glad you enjoyed your stay. We have taken note about the tea/coffee and appreciate the feedback. Hope you stay with us again.

10/10 Excelente

Chloe

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The atmosphere is just so amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de Reception Team Margate el 27 mar. 2024
Thank you for your kind review Chloe, we hope you will come and stay again soon.

8/10 Bueno

Claire

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Fantastic staff and loved decor of the room. Biggest bed ever slept in!! Just a couple of things to mention, would have been nice to have more than 2 pillows, stock up on more soap and loo roll in the room and would have been nice to have the room serviced which is what you have listed on Expedia. Overall we loved our stay and would definitely be staying again!
Se hospedó 2 noches en marzo de 2024
Respuesta de Reception team el 26 mar. 2024
Thank you for your review. We will look into the points made. We hope to see you again in Margate Selina.

10/10 Excelente

Tine

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Katarzyna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Socolovici

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
quick escape
very very friendly staff! The room was cleanish... could be better. no cups or gases but clean sheets nice warm and cozy room.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Timothy

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Our room was extremely small, but we liked everything else here, especially the comforts of the foyer and dining area...
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Matt

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The bed was comfortable. We would like a reund as my wife hurt her elbow on a bead edge sticky out or the tiling. The shower eas dirty uncleaned soap scum and the room was cold on entry. Staff were unfriendly.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Tabitha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quirky, clean, fun environment
Se hospedó 1 noche en octubre de 2023
Respuesta de Selina el 18 oct. 2023
Hi Tabitha, Thanks so much for taking the time to leave a review, your feedback means the world to us!I'm so glad to hear that you had a pleasant stay, and I truly hope we can welcome you back next time you're in Margate!Thank again and best wishes,Selina MargateThanks & Regards,

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was great. Night porter was really good.
Se hospedó 2 noches en octubre de 2023

4/10 Mediocre

Tina

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
Had an overall very disappointing stay at Selina. We chose to book at this property because we liked the pictures of the Sea View room with large windows, but upon checking in we were told that there wasn’t actually a Sea View room available. The room we got instead was very tight with tiny windows, a broken bathroom door, and also no TV (something we weren’t as concerned about if we had the sea view room). We were refunded the price difference of the room but received no further compensation - I have even emailed Selina’s customer service and received no response. The breakfast was also mediocre and one member of the staff was very friendly but the rest were quite rude and unhelpful. Wouldn’t recommend!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Felipe Rafael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had a wonderful family stay at the hotel! The staff was great, the room was spacious and clean. We can't wait to come back!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Selina Margate Reception Team el 24 sept. 2023
Hey Thank you for your review , we are happy to hear to had a great exsperience here at selina margate, we cant wait to welcome you back soon!!

10/10 Excelente

Kendra

Viajó con su familia
We felt Immediately we’ll taken care of. Breakfast of overnight oats was delicious. Great room with a view! Highly recommend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de selina recpection el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team:)

8/10 Bueno

Lawal

Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

William

Se hospedó 1 noche en septiembre de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

8/10 Bueno

Celine

Se hospedó 1 noche en agosto de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

10/10 Excelente

JULIE

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

8/10 Bueno

Komugi

Se hospedó 1 noche en agosto de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

10/10 Excelente

Eugeniusz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

10/10 Excelente

Luke

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were all lovely and welcoming. Venue was bright and colourful ✨️ sea view. Nice atmosphere and lovely room.
Se hospedó 2 noches en agosto de 2023
Respuesta de Selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

4/10 Mediocre

Natalie

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Too expensive for what ended up feeling like a hostel experience despite paying almost £200 for one night in a private room. When we first arrived, the lady who greeted us was fine but gave the bare minimum like she wasn’t bothered whether we were there or not. I wouldn’t care if we hadn’t paid so much - you’d expect more warmth and enthusiasm for the price. Bedroom was very dark as it didn’t have a window. Shower wouldn’t change temperature - stayed boiling hot no matter what we did. No water in the room which seemed really stingey considering how much the room cost. The only water was lemon water down at reception, but being thirsty at night you don’t want to be trying to quietly find your key and get dressed in the dark (to not wake others), then sneak out get the lift downstairs to go get a class of water and back. No tea or coffee or TV - not a huge deal but again its the price that doesn’t match up. The bedsheets were rough and felt cheap. The walls are sooo thin so we were woken up every time someone used the lift, stairs or doors. The people in the room above us were playing loud booming music from the early hours and singing and stomping around - ceiling so thin we could literally hear the which songs they were playing. We ended up going home at 7.20am as we’d been kept awake so long. When we went to check out, no staff were around - waited a while, tried ringing the bell. It was a ghost town. We just put the key on the desk and left.
Se hospedó 1 noche en julio de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We will look into the comments made to ensure all issues are addressed to improve your experance going forward. Regards Selina Margate team

6/10 Aceptable

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing
On arrival it looks better than a lot of buildings in the area. The atmosphere was great as we arrived and felt vibrant. We knew in advance that the rooms were going to be small but some of the basic things were amiss. Before leaving the next morning Tried to shower. It did not fit the bracket, fell out and showered everything in the bathroom and had to try and bath in a tiny tub. No glasses or something like a tea or coffee station. For the amount paid it was very disappointing and worth about half what we paid.
Se hospedó 1 noche en julio de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We will look into the comments made to ensure all issues are addressed to improve your experance going forward. Regards Selina Margate team

10/10 Excelente

Jessica

Se hospedó 1 noche en julio de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We will look into the comments made to ensure all issues are addressed to improve your experance going forward. Regards Selina Margate team

10/10 Excelente

Trevor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super
Super hôtel, équipe hyper sympa, chambre hyper propre et très confortable. Un peu de bruit la nuit de l’extérieur. À recommender.
Se hospedó 1 noche en julio de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
200% recommended
Best stay I’ve had in a while.
Se hospedó 4 noches en julio de 2023
Respuesta de selina el 19 sept. 2023
Thank you for your review. We are glad to hear you had a great exseriance at selina margate and hope to welcome you again soon Regards Selina Margate team

10/10 Excelente

Linnea Elise

Se hospedó 3 noches en julio de 2023

8/10 Bueno

Marte

Se hospedó 3 noches en julio de 2023

10/10 Excelente

Emma

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Lindsey

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel
What a lovely hotel. Staff very welcoming and friendly, rooms nice, clean and spacious. We had a lovely stay and would definitely stay here again if we ever return to Margate.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Betty

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The decoration throughout was very good, modern art to be seen throughout. The downstairs, foyer area and beyond was light, spacious and inviting. Dining are opens on to a small balcony with a sea view.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Shaun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Last minute weekend stay.
I booked a weekend stay only a matter of hours before I arrived as it was a spur of the moment trip. I travel reasonably frequently, but this stay was honestly one of my favourite of anywhere. I rarely leave reviews, but couldn't not in this case. The property itself is pretty much perfectly described and is a tastefully modernised hotel of old. Decor is understated and minimal, but clean and comfortable. However that's not what makes it so special. Every single member of staff I encountered, from calling ahead when there was a problem with my initial booking, to every interaction I had at reception and beyond was so very lovely. The vibe and general personality of everyone in the place was unreal. I've both worked in and owned my own business in hospitality and the team they have here are absolutely unreal. It made the whole weekend incredibly relaxing, and I'd make a point to stay here with longer notice next time, just because I know the sort of people I'll be greeted with if I do. Look after the team here, they literally couldn't be doing a better job.
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Bektas

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Barnaby

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Huw

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Charlotte

Se hospedó 2 noches en abril de 2023
Respuesta de Selina el 24 oct. 2023
Hi Charlotte,Thank you for taking the time to leave this rating. We're happy to hear that you had a good stay, and we hope to make it an even better one next time. Hope to see you again in Margate. All the best, Renae Selina Margate

10/10 Excelente

Jyoti

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Victor

Se hospedó 1 noche en abril de 2023

10/10 Excelente

KATHRYN

Se hospedó 1 noche en abril de 2023