Hi Sheri, thanks for the review, very much appreciated and we are happy to hear you had a great stay. Hopefully I can clarify some of the rules. The cleaning costs includes all of the general items that you would get at a hotel such as bedding and towels, however they do have to have a limit on how much they will clean so 2 people don't use 20 towels for example! So they include 1 towel per person and there is a charge if they have to do more. Having laundry facilities in the house make it convenient if you do over use or to wash the beach towels if they are used. The cleaners look after everything else including hand towels and bath mats so hopefully you didn't interpret that you had to do all of that. We let you know when the garbage bins will be collected so you are able to take you garbage off the property. Unlike a condo building there is no shute that takes it away for you. Obviously its something that we prefer you do, putting the bins on the street so they are collected but its not something that we want you to work your vacation around. The island definitely has a few rules that we as owners need to work with but those are what make the island such a special place to go. For your peace of mind there were no extra charges so no worries there. Its not really VRBO that sets the rules, I believe its each individual owner and while I have heard of some comments of insane expectations that renters are required to do at some properties, I would like to think we have attempted to make your stay as close to 'hotel' like as possible, but working within something that's reasonable. We hope to see you back on the island soon and thanks again for the review.

Thanks Lisa, we appreciate you selecting our property to stay at while you were on the island. Please visit again soon.

Thanks Jessica. Glad to hear you enjoyed your stay.

Thanks Rebecca for the feedback. As it stands now we have moved on from Island Escapes and manage the property ourselves. This should alleviate any issues like you had. Unfortunately we don't own the bikes and they are not always there so we cant allow anyone renting the property to use them, however there is a great bike rental place on the island. As far as the pillows and towels - not sure how I can answer that one. You booked for 2 people and the property sleeps 10. So there is 20 pillows in the house and enough towels for 10 people so there should have been more than adequate supply. Mackle Park is a great spot for sure and the house is certainly in a great location for that access.

Thanks Jennifer, glad to hear you enjoyed your stay.