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Opiniones sobre Coral Lagoon Resort Villas & Marina by KeysCaribbean

3.5 out of 5
Coral Lagoon Resort Villas & Marina by KeysCaribbean
12399 Overseas Hwy, Marathon, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 31 de 60 opiniones" "
Evaluación: 8 - Bueno. 21 de 60 opiniones" "
Evaluación: 6 - Aceptable. 5 de 60 opiniones" "
Evaluación: 4 - Mediocre. 2 de 60 opiniones" "
Evaluación: 2 - Terrible. 1 de 60 opiniones" "

8,6/10

Limpieza

7,2/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

darlene

Le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Rachel L., International Falls, Minnesota

Le gustó: Limpieza
Perfect Family Vacation
We loved our stay at this villa! The view of the canal was great! The location was perfect for us. One of my favorite memories will always be coffee on the porch in the morning with family. We saw manatees almost every day in the canal. The pool was perfect! I have no complaints except you are only given 2 garbage bags for your entire stay and not enough toilet paper for a larger group. The coffee maker was broken when we arrived but a quick call to the property manager and a new one was promptly dropped off. All and all, my whole family was very happy with this villa.
Se hospedó 4 noches en febrero de 2022

8/10 Bueno

jeffrey

Viajó con su pareja
Le gustó: Limpieza, servicios
This review is for Villa 5, as there are various rental villas on property. This villa is in a great location, midway between Key Largo & Key West, with many services and opportunities there in Marathon. It has up and down decks & a nice view onto the canal. However, you should be aware that view comes with a lack of privacy, as your neighbors on both sides (the villas are attached by common walls) are very close with only short railings between units. We had several issues during our week rental. The 1st was the heating system did not work on arrival, a particularly cold day. Mgmt was informed immediately, but it took about 24 hours to fix. The repairman indicated that it had not been turned on since last year. The villa's cleaning & inspection regimen apparently did not include the HVAC system. Note that you are dealing with a property mgmt company, not the villa owner, and neither is on-site. The same day we discovered the electric grill was not working That was fixed but again took some time to be addressed. Additionally, we found that there was nothing provided to cook in the oven-no broiler pan, cookie sheet or the like. That complaint was never rectified. Finally, the fridge died 1 day. In that case mgmt made special effort to replace the same day. In sum, nice place, nice location, could use a little more speedy attention to problems that arise.
Se hospedó 7 noches en enero de 2022

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
Beautiful place, everything was clean. For sure will come back.
Se hospedó 3 noches en julio de 2021
Respuesta de Josh el 8 jul. 2021
Thank you for your feedback. We're pleased to read you enjoyed your stay and look forward to your return visit.

6/10 Aceptable

David

Viajó con su familia
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Please Replace Bed in 2nd Bedroom
The property is pretty. The grounds and pool were well maintained. The queen bed in the 2nd bedroom was impossible for two people to sleep in. If you make the slightest movement it squeaks incredibly loud. I called Keys Caribbean to ask for linens for the pullout sofa downstairs. Nobody returned my call. I emailed them, but nobody answered my email. Sleeping on the short couch all week was a big disappointment.
Se hospedó 7 noches en marzo de 2021

10/10 Excelente

LINDA

Le gustó: Limpieza, comodidad de la habitación
reat stay
Beautiful location. Grounds were very well done. Spacious condo. The pool area was very nice. Having the notebook of parks and restaurants was a huge help. My only concerns were the many nails on the back porch that were sticking up and the poor reception with the cable tv.
Se hospedó 6 noches en febrero de 2021

10/10 Excelente

Timothy

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Location was great. Right off the canal. We didn’t spend much time at the pool area but it seemed nice. It was great having the space. Only minor complaint is that a credit card must be provide for a deposit but the email they send looks like it could be spam. Turns out not to be but you I was very cautious at first.
Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Sergio

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Coral Lagoon Villa 5
Coral Lagoon is always exceptional. Amazing time with the family. Our cottage had a light lamp out we didnt even notice and later staff came to inform us and replaced it within no time.
Se hospedó 4 noches en julio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 3 noches en febrero de 2020

10/10 Excelente

Karen, NJ

Viajó en grupo
Le gustó: Limpieza, servicios
We liked the location since it was quiet, but had everything you need a short drive away. Wished there was an office. Needed to print some things. They offered to print the things I needed, but I would have had to wait an hour for it to be delivered.
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 5 noches en diciembre de 2019

6/10 Aceptable

Deb C., Bonita Springs, FL

No le gustó: Limpieza
A little more attention to detail needed!
We loved the location, decor and views from this unit, but the owners need a new cleaning crew and need to update the dishes and utensils. We found dirty dishes, leftover food, dust everywhere slightly out of reach, dirty walls, just general lack of attention to detail and it’s too bad because otherwise we would highly recommend this place. For a small investment they would get 5 stars!!
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicios
No le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2019

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property is set in a stunning location however it wasn’t clean and badly maintained. Wouldn’t stay again
Se hospedó 3 noches en septiembre de 2019
Respuesta de Josh el 10 oct. 2019
Thank you for your review, we appreciate your feedback.

8/10 Bueno

Thuy linh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
AC didn't work upon arrival, contacted Expedia man came out ASAP
Se hospedó 7 noches en abril de 2019
Respuesta de Josh el 23 may. 2019
Thank you for your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2019
Respuesta de Josh el 11 abr. 2019
Thank you for your review.

8/10 Bueno

Gray H

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Great place.
Great place have stayed many times - Not enough towels though. Never saw anyone, at reception to ask, all keyless entry etc., Wanted to extend one more night and couldn't due to the 2 day minimum stay criteria. - even though we had stayed 2 already. Nice, place comfortable. Pool furniture starting to look a little old...But over all still good.
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fabulous Property
I want to say excellent for every aspect of this resort but unfortunately cannot. The property was amazing, (property number 5) everything one could wish for, amazing position on the waterfront. The problem was that the property just lacked a little bit of care. The floor wasn’t particularly clean, the sofa was very stained and the bedding was far from white. It was just a little tired. Having said this we had an amazing time, we would go back in a flash but a little care and attention is all that’s required.
Se hospedó 7 noches en mayo de 2018

8/10 Bueno

Cathy, Rideau Lakes, ON

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Very nice layout and plenty of room. Pool area was a good size and lots of chairs, etc. Plenty of parking.
Se hospedó 7 noches en marzo de 2018
Respuesta de Josh el 4 abr. 2018
Thank you for your review! Your feedback is important to us, and with it we'll work hard to better our future guests' experience.

8/10 Bueno

Audrey I., Grand Rapids, MI

Location, location, location
The location was fantastic. Close to everything, fantastic view, nice property. The layout of the house was very nice. The pool was clean and not very busy, so it was great to be able to easily find a lounge chair. They had a restroom at the pool as well which was very convenient. The reason this didn't get 5 stars was that I think it needs a little maintenance. My fiancee & I shared the master bedroom and the bed was comfortable. But the sheets are pilled and uncomfortable. Also, the bed squeaked when we moved, making any extracurricular activities difficult. Our friends stayed in the other bedroom with a queen bed and she said it was the most uncomfortable bed she has slept in. She took sleeping pills after the first night so she could sleep. Please note that she said the view made up for it. :) There is also other items that could use attention...lots of scuffs on the walls, broken foot holder in shower, containers with no lids...lids with no containers, SUPER loud clothes washer.
Se hospedó 3 noches en febrero de 2018

8/10 Bueno

Fred K.

The property is gorgeous, very clean and quiet. Loved the porch and balcony and views .
Loved being there. Clean and spacious with lovely views. Wish we could have fished from the property as there were fish back there. Only concern was that the directions said to take our trash to the dumpster way beyond the marina building. For the price we paid, we should not have to do that. Otherwise it was a very nice place to stay.
Se hospedó 2 noches en enero de 2018

10/10 Excelente

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Excellent!!! Nice clean roomy place!
Se hospedó 7 noches en enero de 2018
Respuesta de Joshua el 19 ene. 2018
Thank you for your review, Julie!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay.
Beautiful villas with your own dock. Clean with many extras
Se hospedó 10 noches en octubre de 2017
Respuesta de Josh el 16 nov. 2017
Thanks for your review! For our potential guest's reference, please note that not all of our villas will include complimentary slip space and you will have to verify the villa type you're reserving if you're in need of slip space.

10/10 Excelente

Richard R., Holly Hill,florida

Clean, comfortable, convenient and classy!
Clean, comfortable, convenient and classy! Who could ask for more?
Se hospedó 2 noches en junio de 2017

6/10 Aceptable

Martine

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en mayo de 2017
Thanks for your review, Martine.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
What an absolute beauty. Had a small group of friends stay for an extended weekend and couldn't have had a better time.
Respuesta de Josh el 16 nov. 2017
We're happy to hear you enjoyed yourselves, and we hope to see you again next year!

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Houde next to the water
Nice ,quiet place.
Thanks for your review!

10/10 Excelente

john, raleigh, nc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charming and comfortable
The villas are arranged nicely in a little neighborhood away from the main road, and the grounds are quaint and neat. Pool was clean and lit at night. My code on the door did not work when I arrived, but I called and they changed it for me right over the phone. On day 2 the oven door handle came off and I called and I guy was there in 10 minutes. It was 830 at night! I like staying somewhere that is well run ( not like some. Vrbo)
Respuesta de Josh el 16 nov. 2017
Thanks for your review, John! We do our absolute best to ensure quality and comfort and are very pleased to hear you enjoyed your stay.

10/10 Excelente

Margo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spacious home away from home.
Stayed here and went to boat races at Key West. Had great time. Loved the place!
Thanks for your review, Margo!

10/10 Excelente

mz t, b

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful well kept. Town home
Front entrance
Upstairs Bedroom patio
Respuesta de Josh el 16 nov. 2017
Thank you for your detailed review, Mz t!

8/10 Bueno

Miriam

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Estadia tranquila, pena que o tempo não ajudou, estava nublado e com chuva por isso exploramos pouco o local. Mas era muito amplo e confortável.

8/10 Bueno

Melanie, New York

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Coral Lagoon
The villa we rented was amazing, it has everything you need and provided us the opportunity to cook if we didn't want to eat out. The Publix was only 2-3 miles away and there was a Dunkin Donuts and IHOP the same distance. The villa is in a perfect location being in the middle of the Keys. The only downfall is the property management company that runs the resort. We tried to get ahold of them on the phone 2-3 times before arriving at the resort and never received a response back. This lead to having an issue checking in as we never received the information needed to gain access to the property. We almost had to switch resorts upon arrival because of the property management office, particularly Stacy, not returning our calls and providing us with the information needed to gain access to the resort. Hotels.com's relocation department was the only department that was able to assist us with our issues.

8/10 Bueno

Rudy, Homestead FL

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
EXPENSIVE BEAUTIFUL HOTEL WITH VERY POOR SERVICE.
Good Things: Beautiful place, houses are in great shape, clean and lot of fish details and decorations, pool is also clean. BAD THINGS: IF your plan is bring your boat, make sure you tell them and arrange the price, because you will end paying a lot just to park your boat and trailer. There is a guy called LARRY and his Manager SAM, They don't help at all and believe me those guys will ruin your vacation. I will NOT came back to this hotel ANYMORE..
Thanks for your review, Rudy. For our future guest's reference, please verify the villa type you're reserving includes slip space, as not all of our homes do.

10/10 Excelente

Annette C.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thanks for your review, Annette!

10/10 Excelente

Debby, Cape Coral FL

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
We stayed in a villa and it was very nice. I loved having a full kitchen. We went to truly relax and we found the place very comfortable. The pool area is very nice. We spent 2 days just hanging at the pool and we were all by ourselves. The canal is nice right out your door. Saw many fish and even a manatee.
Respuesta de Josh el 16 nov. 2017
Thanks for your detailed review, Debby!

8/10 Bueno

Farha, tampa

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Big villa, clean and quiet.
Lovely villa. It would be nice if they had a front desk and on-site staff. But overall nice experience.

10/10 Excelente

chris , south florida

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Nice free standing villas w/boat dock out backdoor
Modern place with granite tops- just like the pics show. Pool is nice- almost had it to ourselves on Labor Day weekend. bring tp, garbage bags & paper towel if u stay for a while. 3 decent sized bedrooms & much more LR space than we had at hawks caye. We plan to go back soon! There is no staff since it is a condo resort.

8/10 Bueno

Bongos, Derby

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Not a hotel!!!!!
Villa was beautiful and well maintained but like other reviewers we had trouble getting in. Two phone calls back to the uk and a 2 hour wait in a hot car park (this is not a hotel so there is no reception area) took the some of the shine off the stay especially as our checkin problems were solved by another company doing us a favour and contacting the owners. That said I would recommend coral lagoon just make sure you know your villa number and key code before you arrive.

2/10 Terrible

Kaelan, Orlando

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This is not a hotel, just an old Keys condo
This property is not a hotel by any means, it is a used condo for re-rent. Trying to get staff is leaving messages and waiting for a keys person who is on island time to get back to you. I would never rent from this place again. Yes, its got boat access and the size is ok, but the price is expensive and the service is non existent. Next time i will pay the higher price and go to Hawks cay, where at least you get service with your old run down condo. I guess its the keys...
Respuesta de Josh el 16 nov. 2017
Thanks for your review, Kaelen. Our homes are privately owned, and just as you would experience with any hotel... The rooms are rented to numerous guests throughout the year. We have agents available 24/hours a day at (305) 853-5000 to assist guests with any hiccups they may encounter.

10/10 Excelente

Eric, Naples

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Great Trip
Great villa rental. The daily housekeeping cost extra, but we didn't need it. Very clean and fun

10/10 Excelente

Kimberly, West Palm Beach, FL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Too quick, but really satisfying stay
Husband and two nephews down in the Keys for a long weekend. Fabulous accommodations. Highly recommend for couples or families.
Pulling up out front
In the neighborhood

10/10 Excelente

Kimberly, West Palm Beach, FL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Too quick, but really satisfying stay
Husband and two nephews down in the Keys for a long weekend. Fabulous accommodations. Highly recommend for couples or families.
Pulling up out front
In the neighborhood

8/10 Bueno

Karen, Southern California

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet and lots of space
Overall it was a great place to stay. Nice, quiet spot and very spacious. Kitchen was well stocked but the quality of the pots and pans was poor which made cooking a little challenging. The unit and furnishings were clean (except the carpet on the stairs). We had no issues finding our unit or getting into it. The instructions were very clear and complete. We used the nice pool area everyday and paddle boarded right from our back door (rented from Keys Kayak and they delivered/picked up). I gave the hotel staff a "3" because although we saw no staff on site the person that helped me with my reservation on the phone was very nice and competent.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
short stay
a handy spot close to everything in Marathon we needed a place for 2 days while we waited for our cottage to be ready the place was spotless and well equipped - we had some very minor issues and the staff responded right away and addressed the problems

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding
Great place to stay. Loved the house and location. We will be back soon

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stuemøbler var skjoldet og så ved første øjekast ikke rene ud. Ellers meget lækkert hus. Alt andet tip top i orden. Service helt i top. Ikke sidste gang vi lejer hus frem for hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great for boaters
It's looks like what you would see in the Keys. Peaceful close to shops and food . The ketchen was everything and they work. Great pool and parking . Only hour from Key West.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación