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Opiniones sobre Crowne Plaza Maruma

Crowne Plaza Maruma
Circunvalacion 2, Maracaibo, Zulia

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 2 de 11 opiniones" "
Evaluación: 8 - Bueno. 4 de 11 opiniones" "
Evaluación: 6 - Aceptable. 2 de 11 opiniones" "
Evaluación: 4 - Mediocre. 3 de 11 opiniones" "
Evaluación: 2 - Terrible. 0 de 11 opiniones" "

8,4/10

Limpieza

7,2/10

Personal y atención

7,4/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

6/10 Aceptable

Romy, France

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Juste moyen
Bel hôtel mais peut bien mieux faire. En 4 jours, les repas étaient quasiment les mêmes, je n'ai pas réussi à établir de relations téléphoniques avec mon pays et la connexion wifi est très lente . L'accueil est froid même si par ailleurs le service est bien fait. Les lits sont immenses et confortables mais cela ne suffit pas. Personnellement je n'y retournerai pas.

8/10 Bueno

Emma, Caracas

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great service
The hotel in general was great the staff were very accommodating. The only thing I would change is that they took more care when cleaning the rooms, the bathroom smelt of urine. But the rest was ok. The coffee in the room did not have milk, a suggestion would be to add milk and tea for those that don not like coffee.

4/10 Mediocre

Luis, Miami, FL, USA

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
bad stay in Maracaibo
The Hotel has leaks, the promise rooms with a view, both rooms were to an inside patio overlooking the air conditioned equipment in the lower floor an a wall in front, the bed was rigid as the floor,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
reliant on the hotel
Very noisy in the room due to the disco underneath. Ths service in the room and electrical equipment is very bad. The room prices are way too high due to the service and comfort.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, comodidad de la habitación
Not a 5 stars hotel
this is not a 5 stars hotel, very dissapointed. Will not come back again

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
No hot water no Internet
The location is okay for business but only for business, its convinient close to the airport. The rooms are fine and there are enough service personel on duty at all times. How ever dont ask them to solve a problem that is not mentioned in their job description the staff seems not to know that they are there for servicing me - or they where just tired. Stayed there on April 17th to my surprise there where no hot water in the shower "left a claim for the management but untill now nobody has answered to it, (now a week ago)", the following morning the taxi driver informed me that hot water had been out for more than a week. Stayed there again on April 23rd but this time the Internet didnt work and I didnt make a complaint to the management -- since they dont answer any way. Value for money on a scale from 1 to 10 (10 best) 3 ...

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The beds were really hard. And the water had a yellow color to it. But everything else was nice. Good service and beautiful pool.

8/10 Bueno

Graciela, Houston, Tx

Le gustó: Limpieza, personal y atención, comodidad de la habitación
My stay at Maruma on December 18-22, 2012
The stay was very pleasent. Probably the bathroom could have a touch up. There is no casino due to the actual political situation. In overall it was very good.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación