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Opiniones sobre Microtel Inn & Suites by Wyndham Mankato

2 out of 5
Microtel Inn & Suites by Wyndham Mankato
200 Saint Andrews Dr, Mankato, MN

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 347 de 972 opiniones" "
Evaluación: 8 - Bueno. 378 de 972 opiniones" "
Evaluación: 6 - Aceptable. 137 de 972 opiniones" "
Evaluación: 4 - Mediocre. 73 de 972 opiniones" "
Evaluación: 2 - Terrible. 37 de 972 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Reuben

Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Mediocre

Michael

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Apparently a new facility. We had a room with two queen beds but the room was cramped for four people and two beds. Breakfast left a lot to be desired. Cereal, waffles, mini muffins, toast, or bagels, along with yogurt were the choices (coffee and juice available). My grandson had left a book he was reading behind in the room - housekeeping had thrown it away where other facilities would have hung on to it for a brief in case the owner discovered it was missing and could go back to claim it. When my wife asked someone in charge to turn on the TV in the breakfast area, the man was a little short with her. The price for the room was right but we won't be back.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Lynette

Le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Michael

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
My sheets were stained and the outside trash was overflowing to the point trash was in the way of the door
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Shaylene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff and clean room.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Sheri

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We will not stay here again. Stains on sheets, hair in bathtub, hair on the bathroom counter, toilet seat dirty, burn marks on bathroom floor, corner of window screen torn away from window frame. The 3 Pillows were old and lumpy. I asked employee to clean toilet seat, he wiped the toilet seat then the floor and toilet seat again with same rag. The shower was not clean, dried up shampoo on shower wall. Definitely was not worth $160 for one night.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, clean rooms. Breakfast options are limited but tastey!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Dave

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Building supplies in the center of the room near the sign in desk. Seems a lot of motels ive stayed in are being renovated.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Arlen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Gary

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
The floor in the bathroom along the bottom strip was disgusting. The toilet wouldn't stop running and wouldn't flush and the bedspread on the one bed had some "stains" so who knows what that was.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ian

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff at check in seemed sketchy and weird, there were stains in my room on the mattress and ledge pad. It also said it was a queen room and queen bed but it was a very small room and a full not a queen. So not very pleasant experience.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Paige

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, quiet & organized
Se hospedó 1 noche en marzo de 2024
Respuesta de N.P. General Manager el 31 mar. 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel very clean, quiet and organized. We look forward to seeing you again soon.

6/10 Aceptable

Shauna

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean. They allow dogs but it's a $15 fee per dog per night. And a $50 deposit that you get back after you're checked out. The breakfast was ok.
Se hospedó 1 noche en marzo de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for evaluating our property. We are glad to hear you found our property very clean. We look forward to seeing you again soon.

10/10 Excelente

Troy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was nothing but a good experience!
Se hospedó 1 noche en marzo de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy your experience was good. We look forward to seeing you again soon.

6/10 Aceptable

Dakota

Le gustó: Limpieza, personal y atención
It’s.. alright. You get what you pay for.
Se hospedó 1 noche en marzo de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 Aceptable

Jeremy

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Mediocre

Wendy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The walls were paper thin so i could hear everything. Some people were outside my window and they were very loud. I called the front desk but no one answered.
Se hospedó 1 noche en febrero de 2024
Respuesta de N.P. General Manager el 14 mar. 2024
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Cindi

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon

10/10 Excelente

Kacie

Se hospedó 3 noches en febrero de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Aceptable

Candie

No le gustó: Comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de N.P. General Manager el 13 mar. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They did some weird pending charges on our CC and added a $50.00 charge for damages. It has not been credited back to account yet.
Se hospedó 1 noche en febrero de 2024
Respuesta de N.P. General Manager el 8 feb. 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Pending charges generally take five to seven business days to go back onto a guest's credit card depending on the guest's bank policy. We look forward to seeing you again soon.

10/10 Excelente

Michelle, Mountain Lake

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and quiet hotel. Close enough to the mall to drive there and yet a quiet plsce for sleeping. Staff is very friendly and accommodating. Will definitely stay again
Se hospedó 1 noche en enero de 2024
Respuesta de N.L. General Manager el 8 feb. 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Very comfortable and great location.
Se hospedó 1 noche en enero de 2024
Respuesta de N.L. General Manager el 8 feb. 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet area, friendly staff. Hotel could use some updating but for the price it was a good night's sleep.
Se hospedó 1 noche en enero de 2024
Respuesta de N.P. General Manager el 8 feb. 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bueno

Lester

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for the money.
Se hospedó 2 noches en enero de 2024
Respuesta de N.P. General Manager el 8 feb. 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excelente

krista

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de N.P. General Manager el 8 feb. 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Aceptable

Lisa

Se hospedó 1 noche en enero de 2024
Respuesta de N.P. General Manager el 21 ene. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hair and dirt on bedsheets, obviously hasn’t been cleaned. Didn’t dare try and examine the rest of the room. Front desk attendant asleep at 4 when I came down to have my card magnitized when it wasn’t working, as evidenced by snoring so loud you could hear it from the elevator. Extremely poor experience.
Se hospedó 2 noches en enero de 2024
Respuesta de N.P. General Manager el 21 ene. 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

Lois

Viajó con su pareja
Le gustó: Limpieza
It was very noisy. We could hear ordinary conversation from the family next door. It needs better insulation between rooms.
Se hospedó 1 noche en diciembre de 2023
Respuesta de N.P. General Manager el 21 ene. 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 Terrible

greg

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
When I have a Do not Disturb sign on my door thats what it means. While I was gone somebody came into my room. They replaced towels. They should not even be knocking on the door let alone entering. Also refrigerators did not work, alarm clock was so bad it was unpluged.
Se hospedó 2 noches en diciembre de 2023
Respuesta de N.P. General Manager el 21 ene. 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

Kay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de N.P. General Manager el 29 dic. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excelente

Tammy

Se hospedó 1 noche en diciembre de 2023
Respuesta de N.P. General Manager el 29 dic. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

aliya

Le gustó: Limpieza
No le gustó: Personal y atención
charged twice
Se hospedó 1 noche en diciembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for evaluating our property. We can only guess you are seeing a preauthorization that automatically drops off. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Megan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and exceptional staff!
Se hospedó 1 noche en diciembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

8/10 Bueno

Gary

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bueno

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to stores
Se hospedó 1 noche en noviembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Mediocre

Chad

Se hospedó 1 noche en septiembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 Mediocre

Randy

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
worn out old bed linen
They should really invest in new bed linen. It's so old and worn out, which just isn't comfortable. Our bed sheets had stains in it. They were washed, but it was just something that wouldn't wash out. I don't think the Wyndham should be connecting their name to this, it's not up to standards.
Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 Mediocre

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hosts were nice and friendly. Room was small, but it was very clean and nicely priced. . The problem I had is the very strong smell of cury or uunsi (not 100% sure what it is called) when I walked in the front door. This smell is not pleasant to me and has gave me head aches. Then when I got to the room the smell was in there to but not as bad. I opened window to air out room and it did get better. If the smell was not a problem for me, I would have gave it a much better review.
Se hospedó 2 noches en noviembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Claire

Le gustó: Limpieza
No le gustó: Personal y atención
Clean for the price.
Se hospedó 1 noche en noviembre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Kerri, Franklin

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check-in staff were pleasant, but unfortunately, that was the only positive aspect of our experience at the property. The room itself was quite average and left much to be desired. We had to request additional towels as there were not enough provided for the number of people in our party. Furthermore, both the towels and sheets were discolored and stained, which was quite off-putting. The room had an unpleasant odor, and to make matters worse, the toilet was leaking, causing water to spread all over the floor. Despite notifying the staff about the issue, they took no action to resolve it, so we resorted to wrapping a towel around the base ourselves. Even when the towels were changed the next morning, they were left on the floor around the toilet, and once again, there were not enough provided. Additionally, the shower had mold accumulating in the corners, which was quite unsanitary. The state of the room was so disappointing that we didn't even bother with breakfast at the property, even though it was supposed to be offered, as we couldn't fathom eating there. Given the chance, we would have definitely sought accommodations elsewhere. As a result of this experience, we have decided to never stay at another Wyndham Microtel again.
Se hospedó 2 noches en octubre de 2023
Respuesta de N.P. General Manager el 20 dic. 2023
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Marc

Viajó en grupo
Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Mediocre

Toby

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Walls are paper thin & can hear everything from other rooms. Killed about 10 bugs in the bathroom and a ladybug on the wall above the bed. First non-smoking room they gave us stunk like smoke so they had to move us to another room. Sheets had blood stains on them and weren't white but beige.
Se hospedó 2 noches en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

Lynette

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
😃
Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for evaluating our property. We look firward to seeing you again soon.

10/10 Excelente

Eric

Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Mediocre

Gretchen

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lobby was clean. I didnt like that when we got to our room, and checked our beds the sheets appeared to be used not clean. The bathtub was dirty. The toilet paper roll was crumpled. When i reported this to front desk staff, all he said was they change sheets everyday. But he did give me new sheets that i had to put on the bed. I feel for the price of the room at $102 this is not okay.
Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Rod

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bueno

Julie, Watertown

Viajó por negocios
Le gustó: Limpieza, personal y atención
Nice and helpful staff, fixtures and furniture a little worn. Small TVs, but a lot of channels. Good for short stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Joseph

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
After flying a red eye and arriving into MN at 5:45am, i went to check in at 4pm. All I wanted to do was take a shower. There was a big crack in the bottom of the tub which wouldve allowed the water to go all enderneath the tub. They couldnt give me another room until the next day at 3pm. I was alone but they upgraded me to a suite. I was alone and the suite waa no upgrade. When i checked out i said I should not have to pay full price for the 1st night stay. I was told since i was upgraded they considered that making us even. That was awful and i will be contesting the charges with American Express and now I dont want to pay for any of the 3 nights
Se hospedó 3 noches en octubre de 2023
Respuesta de N.P. General Manager el 1 nov. 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. No one restricted you on showering as the crack was superficial and the support base under the tub would have stopped any water seepage. We are sorry for any inconvenience. Most guests love our suite, and your upgrade to a suite at no extra cost was meant to provide you the extra comfort. We hope you will give us another opportunity to better serve you in the future.